PETLIBRO Dockstream Battery-operated Automatic Pet Water Fountain
User Manual
Safety Precautions
Warning
- Dispose of all packaging materials properly. Keep the polybags away from children and pets as these bags could cause suffocation.
- Do NOT allow children to play with, in or around the pet water fountain.
- To avoid injury, please keep close supervision when the appliance is used near children.
- Do NOT use the water fountain with pets not able to reach the water tray or with any physical disability.
- Do NOT place any foreign object in the water tank.
- Do NOT disassemble the pet fountain other than components as instructed in this User Manual.
- Do NOT use the pet fountain for anything other than its intended use.
- Only use attachments recommended or sold by the manufacturer. The use of attachments not recommended or sold by the manufacturer may cause an unsafe condition. Do NOT modify the pet fountain.
- Do NOT operate any appliance if the unit is malfunctioning or has been damaged. Do not attempt repairs on the device yourself. Contact customer service immediately for further instructions.
- Be sure to disconnect the power supply for safety when the appliance is not in use.
- Please disconnect the power supply before maintaining and cleaning the machine.
- Always unplug the appliance when not in use; or before putting on or taking off parts and before cleaning.
- The power adapter and wire plug must not be flooded during cleaning.
- This product is for indoor use only.
- This product is not allowed to run without water.
- Never pull the electrical power cord to remove the plug from the wall outlet.
- If the plug of this device gets wet, turn off the electricity of that wall outlet. Do NOT attempt to unplug.
- Check the device after installation. Do NOT plug in if there is water on the contact points or plug.
- To avoid tripping, always position the power cord out of the way of foot traffic.
- Do not use the appliance in the bathroom.
- Replace the filter at least once every 2 weeks or when the flow rate has noticeably reduced. For two or more cats, you may need to replace the filters more regularly if it becomes blocked.
- In the whole machine, only the stainless steel part and the non-detachable part connected with it can be put into the dishwasher for cleaning. DO NOT put other parts into the dishwasher, otherwise, there is a risk of deformation.
Caution
- Do NOT allow pets to chew on or swallow any parts. If you are concerned about the power cord, purchase a cord conduit (a hard-plastic protector) at any hardware store to protect the power cord.
- If an extension cord is necessary, one unit with a proper rating should be used.
- Do NOT install or store the pet water fountain where it will be exposed to weather or temperatures below 0°C / 40°F.
Warranty
- 1-year warranty
- Lifetime support
For guidance on product use and warranty extension, please contact PETLIBRO after-sales staff via email: support@petlibro.com
If any questions related to orders, please contact the seller through the shopping platform.
Product Overview
The PETLIBRO Dockstream Battery-operated Automatic Pet Water Fountain consists of the following components:
Main Fountain Components:
- 1. Spout
- 2. Filter Lid
- 3. Filter
- 4. Stainless Steel Water Tray (Integrated with Filter Tray)
- 5. Filter Tray (Integrated with Stainless Steel Water Tray)
Pump and Base Components:
- 6. Water Pipe
- 7. Foam Filter
- 8. Wireless Water Pump
- 9. Snap Lids (Integrated with Water Tank)
- 10. Water Tank (Integrated with Snap Lids)
- 11. Power Cord
- 12. Power Adapter
- 13. Tank Base
Note: Components 4 and 5 are integrated and cannot be detachable.
Note: Components 9 and 10 are integrated and cannot be detachable.
Working Mode Introduction
Power Supply Mode
- External Power Supply: The external power cord is required during use, suitable for areas with power sockets.
- Battery-Operated Use: Features a built-in rechargeable battery, allowing use without plugging in. Suitable for indoor areas without power sockets.
Note: When used for the first time, it needs to be fully charged before use. If immediate use is required, connect the external power cord, charge the water fountain while it is working, and then unplug it when fully charged.
Water Outlet Mode
- Regular Mode: Provides 24 hours of continuous water outlet.
- Induction Mode:
- The water fountain has a built-in sensor. When pet activity is detected within the sensing range, it automatically dispenses water for 15 seconds.
- Induction Angle: 180° (covering front, left, and right sides).
- Sensing Range (for pets): 30cm on the front; 15cm on each side.
- After Induction Mode is turned on, the machine will automatically water out for 15 seconds every hour to attract pets to drink water.
Note:
- Regular Mode can only be selected when external power is connected. To save power, Regular Mode cannot be selected during battery-operated use.
- The back of the water fountain does not have a sensor. Place the back of the product against a wall to avoid affecting pets' drinking water.
How to Use
- Soak the filter in a clean bowl for 5 minutes, then rinse the filter thoroughly with tap water. Notes: The filter must be fully soaked before the fountain is turned on; otherwise, water may not flow smoothly, causing spillage. Do not soak the filter in the water tank of the fountain to prevent surface dust contamination.
- Insert the foam filter into the groove of the water pump. Position the pump according to the bottom slot shape. Note: Align the recessed part of the pump with the protruding part of the water tank to ensure firm installation.
- Install the silicone pipe on the pump. Add water to the tank.
- Install the water tray and fasten the snap lids. Note: Pass the water pipe through the hole of the water tray, and ensure the snap lids of the water tray are fastened securely to prevent loosening.
- Install the soaked filter. Note: Use the small handle to install the filter and keep it on the outside for easy future replacement. Ensure the hole of the water pipe passes through the hole of the filter.
- Install the filter lid. Whether to install the spout depends on your pet's drinking preference. (Options: Not Fitted with Spout, Fitted with Spout)
- Power the water fountain.
- 1) During external power supply: Connect the power supply to the base.
- 2) During Battery-operated use: Turn on the power switch of the base directly.
- Install the water tank with the tank base by aligning the protruding hole of the water tank with the tank base.
Indicators and Buttons Overview
Lighting Part:
- Battery Indicator:
- Blinking white: External power supply is being charged.
- Steady white: Battery is fully charged.
- Steady red: Battery is low and needs to be charged.
- Off state: Battery power is sufficient. Current battery power exceeds the low power warning.
- Water Tank Capacity Indicator:
- Off state: Water tank capacity is sufficient, and water is above the lowest water level.
- Steady red: Water in the tank is insufficient; add water.
- Mode Indicator:
- Steady on: Water fountain is in Regular Mode.
- Off: Water fountain is in Induction Mode.
- Power Indicator:
- Power on: White light flashes 3 times and then goes off.
- Power off: The light remains off.
Note: The power indicator is hidden in the bottom case.
Button Part:
- Regular Mode Button: Long press for 3 seconds to switch between Regular Mode/Induction Modes. Note: During battery-operated use, continuous water outlet mode is not supported and cannot be switched by pressing the button.
- Power Button:
- Power on: Press the button; the button locks, and the product is powered on.
- Shut down: Press the button again; the button unlocks, and the product is powered off.
Battery Pack
The water dispenser has a built-in rechargeable battery. Please pay attention to the following items in daily use:
- The built-in battery cannot be disassembled. Do not disassemble it yourself to avoid a decline in battery performance or damage. In serious cases, electrical safety hazards, overheating, fire, or injury may occur.
- If the product has not been used for a long time, charge it at least once every six months to avoid affecting the battery's service life.
- When low power is prompted, charge the battery as soon as possible to avoid affecting its service life.
- Avoid using it at low temperature; otherwise, the battery power will decrease, which is a normal phenomenon.
- Please use the power adapter in the package to charge the water fountain.
- Do NOT expose the battery to any direct heat source, including fire or direct sunlight.
- The battery must be removed from the water fountain before it is scrapped.
- Do NOT dispose of the water fountain or the Battery Pack in fire, water, or other liquids to avoid explosion hazards.
- Do NOT dispose of the Li-ion battery in household waste. Dispose of it according to local environmental laws and regulations.
- Do not heat above 140°F [60°C] or incinerate the battery pack. Keep the battery pack away from children.
Care Instructions
- Replace the filter and the foam filter at least once every 2 weeks.
- Clean the pump and fountain at least once every 2 weeks.
How to Clean the Pump
- Remove the foam filter, pump cover, and impeller cover in sequence. Note: The foam filter significantly affects water yield, so clean it frequently and replace it in time when cleaning the pump.
- Remove the impeller using the brush hook.
- Use the brush to clean the parts with water. Tip: The brush can also be used to clean the spout. Recommended to clean the spout every 2 weeks.
Troubleshooting
Problem | Solution |
---|---|
Water keeps spilling out of the water tray. | The filter may not be fully soaked. Please soak the filter in a clean bowl (not in the water tank) for 5 minutes before the first use. |
The pump stops working. | 1) Fill in water between MIN and MAX. The pump will fail if it runs dry. 2) Clean the pump, water tank, and drinking basin. 3) If the above solutions don't work, please contact support@petlibro.com. |
How often should I change the filters? Where to get them? | Please replace the filter at least once every 2 weeks. Contact support@petlibro.com to purchase new filters. |
Why do I need to soak the filter before first use? | The filters absorb more water (and therefore clean more water) when they're wet and expanded. Soaking the filter removes particulate matter that may have settled on the filter. |
Water output speed slows down. | 1) For the first use (or reuse after long-time storage), the water pump needs to discharge air; it's normal if the water output speed slows down. 2) It is dirt in the pump; please refer to "How to Clean the Pump" in the manual to clean it. |
No water after installation | This product adopts a wireless pump, and the power supply mode of the water pump is induction power supply. Please ensure that the power supply is connected, the water tank and base are installed correctly, and the water pump and water tank are installed correctly. Please refer to the "How to Use" section of the manual. |
Black residues and dirt appear in the water tank and on the filter element | 1) Please ensure that clean water sources are replaced regularly. 2) Please make sure to soak and wash the filter element in advance. |
The battery is not charging. | Please do not disassemble the base and battery by yourself. If the original adapter cannot be used for charging, please contact support@petlibro.com. |
Specifications
PLWF115 | |
---|---|
Model | PLWF115 |
Power Adapter | Input: 100-240V 50/60Hz Output: 5V/1A |
Material | ABS |
Water Tank Capacity | 2.5 L |
Battery Capacity | 5000mAh |
Battery Type | Li-Ion Battery Pack |
Dimensions | 232x177x161 mm / 9.1x7x6.3 inch |
Net Weight |
FCC Compliance and Radiation Exposure Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
This device and its antenna(s) must not be co-located or operation in conjunction with any other antenna or transmitter.
Radiation Exposure Statement: To maintain compliance with FCC's RF Exposure guidelines, this equipment should be installed and operated with minimum distance of 20cm from your body.
Other Information
JP Importer: 株式会社神州
Made in China
Model: PLWF115_V1.0
CAN ICES-3 (B)/NMB-3(B)
Certifications: ROHS, FCC, CE, UK CA [WEEE Directive Symbol]
Website: www.petlibro.com