LIVALL C20 & C21 Smart Commuter Helmet

I. Introduction

Welcome to the User Guide for LIVALL smart commuter helmets. Ride free with the new commuter helmet, designed to help you avoid crowds. Key smart features include built-in SOS fall detection, LED lighting, and a sleek, waterproof design. This guide will help you better use this product. With continuous improvements, this guide will be updated periodically. You can access the latest version and learn more about the helmet on www.livall.com.

II. Packing List

• Helmet x 1
• Quick Start Guide & Warranty Information x 1
• Magnetic USB charging cable x 1

Helmet Components

The helmet features a Visor, Chinstrap, Tension adjuster, Taillight, Magnetic USB charging port, and a Power Switch.

III. Wearing Instructions

Proper fit is crucial for safety and comfort. Ensure the helmet is positioned correctly:

• Incorrect Fit 1: Helmet is too high on the head, exposing the forehead.
• Incorrect Fit 2: Helmet is too low or loose, not providing adequate coverage.
• Correct Fit: The helmet sits level on the head, covering the forehead and providing a secure fit.

Follow these steps for adjustment:

• Adjust the length of the chinstrap so it fits snugly.
• Ensure there is a gap as thick as one finger between the chin and the chinstrap.
• Correctly position the helmet on your head to ensure intended protection, covering the forehead and not pushed too far back.
• Check that the buckle is properly fastened.

Power Operations

Power On

Hold the [Power Switch] button at the back of the helmet for 2 seconds. The LED taillight will blink for 10 seconds, indicating the helmet has entered adaptive warning light mode.

Battery Check: When powering on, you can check the remaining battery level by the number of tail lights illuminated; all 7 lights indicate full power.

Power Off

Hold the [Power Switch] button for 2 seconds until all LED taillights turn off.

Lighting Modes

After the helmet is powered on, press the [Power Switch] button for one second to cycle through three lighting modes:

1. Adaptive warning mode A
2. Adaptive warning mode B
3. Keep warning light always on

Adaptive Warning Lighting

2 seconds after power on, press the [Power Switch] button (less than 1 second) to enter adaptive warning lighting mode. In daytime or bright environments, only the central LED will flash, and other LEDs will turn off automatically. At night or in dark environments, the entire taillight will flash automatically.

Lighting Always on Mode

In daytime or bright environments, the whole taillight will keep flashing.

Brake Warning Light

When the helmet detects clear deceleration, the whole taillight will light up for 1-2 seconds to warn vehicles behind. Note: Heavy shaking that simulates deceleration can also trigger this warning light.

Auto Power-off

The helmet will automatically power off if it remains stationary for 20 minutes.

Auto Power-on

When the helmet's battery is charged, shaking the helmet a few times will power it on automatically. This function is off by default; it can be activated in the LIVALL Riding App settings.

Charging

Open the soft rubber lid with the ? icon. Insert a USB cable into the helmet's USB charging port. Charging starts when the central LED blinks. Charging is completed when the central LED stops blinking and turns off.

V. Connectivity and App Integration

Connecting to your Phone: (Tip: For a stable connection, position your mobile phone in front of you.)

• Turn on the helmet. Press the "[Power/Function Button]".
• Switch on Bluetooth on your phone.
• Click "[Click to connect]" to connect the "[Helmet Headset]" device, identified as "Smart Helmet".

The LIVALL Riding App provides enhanced functionality. SOS alert features can only work if the helmet is successfully connected to the LIVALL Riding App.

Functionality Table

IV. Technical Specifications

• Model: C20/C21
• Charging port: Magnetic USB
• Battery: 3.7V/455mAh
• Waterproof class: IPX4
• Electricity parameter: DC 5V/1A
• Charging time: 3-4 hours
• Battery life: Approximately 26-36 hours for continuous lighting.
• Temperature: Storage: -20°C ~45°C. Use: 0°C~40°C. Charging: 0°C~40°C.

Notes: The above data is measured by LIVALL in a controlled environment at room temperature (25°C) and specific light patterns. Actual data might differ based on the environment.

Performance standards: 16 CFR 1203, EN 1078:2012+A1:2012, AS/NZS 2063-2008, NTA 8776:2016-12.

V. Safety Considerations

1. The helmet contains electronic parts. Avoid long rides in heavy rain, though it offers splash protection.
2. If the helmet gets wet, water droplets may appear in the taillight area. These will disappear when the helmet is placed in a ventilated environment for 1-2 days.
3. Battery capacity varies with temperature. Battery life may decrease at low temperatures or below zero degrees Celsius.
4. Do not use metal tools like blades or tweezers to clean the golden charging contacts. Use cotton swabs with clean water or alcohol. Ensure the charging plug is clean and dry before charging.
5. If electronic functions do not work, charge the helmet for 3 hours and check again.
6. The built-in battery must not be disassembled, squeezed, heated, or burned. Do not use sharp devices to pry it apart, as this may cause fire.
7. Avoid placing the helmet near sharp objects to prevent damage.
8. The helmet contains impact detection devices. The SOS alert feature is triggered by a heavy impact when the helmet is connected to the LIVALL Riding App and in ride mode. Your emergency contacts set on the app will receive your SOS messages.

Notes: Network anomalies may prevent successful SOS message delivery. For long-term storage (six months to one year), ensure the helmet is fully charged to maintain battery life.

VI. Instructions for Use and Care

1. The helmet can only protect if it fits well. Choose a size that feels secure and comfortable.
2. Adjust the straps for a proper fit, ensuring they do not cover the ears and the buckle is positioned away from the jawbone. The straps and buckle should be adjusted for both comfort and firmness.
3. Position the helmet on the head to ensure intended protection, covering the forehead and not pushed too far back.
4. A helmet cannot always protect against injury.
5. A helmet subjected to a severe impact should be discarded and destroyed.
6. Modifying or removing original component parts, or adapting the helmet for accessories not recommended by the manufacturer, is dangerous.
7. This device complies with part 15 of the FCC Rules. Operation is subject to two conditions: (1) it may not cause harmful interference, and (2) it must accept any interference received, including interference that may cause undesired operation.
8. Take good care of the product. Do not wash the surface with corrosive solvent or strike the helmet.
9. Validity: Valid for 3 years without impact and under normal use.

VII. Compliance and Troubleshooting

Electronic Functions Troubleshooting

If you encounter issues during usage, charge the product. If problems persist, contact the after-sales service center at riding@livall.com.

Common Faults:

• Cannot be charged or turn off normally.
• Helmet turns on, but lights, microphone, or speakers do not work normally.
• Helmet turns off automatically shortly after powering on.

Note: Refer to the quick guide for specific model function details.

This helmet is in conformity with Regulation (EU) 2016/425 and Regulation 2016/425 on personal protective equipment as brought into UK law and amended. LIVALL Tech Co., Ltd. declares that the radio equipment type Smart Helmet is compliance with Directive 2014/53/EU.

[UKCA Certification] [CE Marking]

RF Information

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

LIVALL Tech Co., Ltd. declares that the full EU Declaration of conformity and UK Declaration of conformity are available on the Internet at http://www.livall.com/tech/product.html.

Manufacturer Information

[Recycling Symbol] Designed and Manufactured in Shenzhen, China.

Approved body: For helmet only: ITS Testing Services(UK) Ltd., Centre Court, Meridian Business Park, Leicester LE19 1WD. UKCA AB0362

Notified Body: For helmet only: Telefication B.V. with its office located at Wilmersdorf 50, 7327 AC Apeldoorn, The Netherlands. Notified Body No. 0560

Original Design Manufacturer: LIVALL Tech Co., Ltd.

Address: Room 607, 6/F. R&D Building, Shenzhen Tsinghua Hi-Tech Park, Nanshan District Shenzhen, China

Postal Code: 518057

Website: www.livall.com

Support & Service E-mail: support@livall.com

[Model Number: CX-QO-V1.6]