WOpet Cube Air 10 Automatic Pet Feeder User Manual

Product Specifications

Feeder Assembly

Step 1: Take out the bowl

Take the bowl out and lift the hopper upwards. Take out the Type-C charging cable, desiccant, and manual.

Step 2: Load in desiccant

Open the desiccant cap, put in the desiccant bag, and then close the cap.

Step 3: Insert batteries and power cable

Open the battery cover (1) upward. Insert 3D-type batteries. Then insert the Type-C power cable (2) into the cable slot, and finally close the battery cover.

Note: Dual power supply mode is highly recommended. The machine will automatically reset after 48 hours of a power outage, and all data will be cleared.

Step 4: Install the bowl

Install the food bowl (3) into the base (4) in the direction of the arrow.

Step 5: Install the hopper

Install the hopper into the feeder base from top to bottom according to the indicated direction.

Step 6: Install the lid

First, tilt the cover into the slot, and then press "lock" to close the cover into place.

Step 7: Clean the hopper

Fix the base of the machine, lift the hopper upward and take it out.

Feeder Panel Introductions

The feeder panel includes the following controls and indicators:

• Wi-Fi Indicator: Shows Wi-Fi connection status.
• Voice Recorder: For recording voice messages.
• Reset: Button to reset the device.
• Microphone Recording: Indicates microphone activity.
• Unlock/Manual Feeding: Button to unlock/lock and manually dispense food.
• Status Indicator: General status indicator light.
• Lock Indicator: Indicates the lock status.

Buttons and Indicator Lights

WOpet APP Setup

1. Download the "WOpet Life" APP

   To download the "WOpet Life" app, scan the QR code or search "WOpet Life" on App Store® for iOS or Google Play Store for Android.

   [QR code for WOpet Life App download]

   [App Store download button placeholder]

   [Google Play download button placeholder]

   Note: The mobile APP UI will be upgraded from time to time; please refer to the actual interface for specific details.

2. Register An Account

   Open the "WOpet Life" app. If you already have an account, tap "Log In". To create a new account, tap "Sign Up".

3. Add A Device

   Note: Turn on Bluetooth and location services on your phone before adding a device to control the device.

   • Tap "Set Up Device".
   • The APP searches for nearby devices; click the desired device and follow the instructions.
   • If the device is not found, manually select it from the device list.
   • Added devices appear on the homepage list.

   [Screenshots showing the WOpet Life app interface for adding a device, including pairing status.]

Important Notes for WiFi Connection:

• This product is compatible with 2.4GHz WiFi only and does not support 5GHz WiFi.
• For a stable WiFi connection, keep the device within 19.7ft (6m) of the router, unobstructed by walls or objects.
• Network pairing works only in power supply mode, not in battery mode.

FAQs

Q: I cannot connect the feeder to Wi-Fi.

A:

1. Check if connected to a 2.4GHz network (this product does not support 5GHz network connections).
2. Check if the machine is powered correctly.
3. Check if the account and password are correct, and enter the correct account and password (composed of letters, numbers, symbols, etc., 8-16 digits).
4. Check if the feeder is powered by batteries. App operation is not supported when powered by batteries.
5. Reset the feeder.
6. Email customer service at support@wopet.com for further assistance.

Q: The feeder shows offline.

A:

1. Keep the feeder within close range to the router (within 6m/19.7ft), without walls or other objects causing a weak signal.
2. Reset the feeder.

Q: The operation buttons on the panel do not work.

A: Check if the child lock light is on. Exit child lock mode by long-pressing the unlock button for 2 seconds.

Q: The APP operation does not dispense food properly.

A:

1. Check if the power supply is normal, and if the battery power is sufficient when powered by batteries (indicated by the red light).
2. Check if the food bowl is overfilled.
3. Check if the hopper is empty.
4. Check if the rotor is jammed. If the working indicator light is constantly red, remove and clean the rotor to solve the jam.
5. Check if the food size is too large, which causes a blockage. The feeder allows dry food with a diameter of 2-12mm (0.08-0.47inch).

Q: The amount of food dispensed is not the same.

A: When first adding food to the machine, the initial serving might be smaller. This is a normal occurrence. From the third serving onwards, the machine will dispense consistent portions.

Q: What to do when the indicating light above "[Settings icon]" flashes?

A: Keep the feeder within close range to the router (within 19.7ft/6m), without walls or other objects causing a weak signal.

Q: What to do when the indicating light above "[Microphone icon]" flashes?

A: Clear out food from the food tank, check if it is stuck in between the turnplate.

Q: What if I receive a food blockage message in my feeding log?

A:

1. Check if food is clogged in the dispensing tunnel.
2. Manually clear out food from the tunnel and check if food is stuck at the turnplate.

Q: Can we use battery as a primary power source?

A: Batteries are only a back-up power source.

FCC Warnings

Changes or modifications to this unit are not expressly approved. Non-compliance could void the user's authority to operate the equipment.

Notes: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the distance between the equipment and the receiver.
• Connect the equipment into an outlet on a different circuit from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help. Shielded interface cables must be used with the equipment in order to comply with the limits for a digital device pursuant to Sub part B of Part 15 of FCC Rules. Specifications and designs are subject to change without any notice or obligation on the part of the manufacturer.

Ask Us A Question

Follow these steps to ask a question:

1. Find your order: Navigate to your order history.
2. Click "View order details": Select the specific order.
3. Click the Seller name: Access seller information.
4. Click "Ask a question": Submit your query to the brand.

[Visual representation of the steps to ask a question on an e-commerce platform.]

Warranty Information

If you have any problems when using WOpet products, please send an email to support@wopet.com.

• Complimentary parts, replacements, and consumable products are not covered by the 2-year warranty.
• Manufacturer's warranties may not apply in all cases, depending on factors such as product use, place of purchase, or the seller.
• Please review the warranty carefully and contact the manufacturer if you have any questions.

30 days free Return & Replacement

Standard Warranty: 1-Year product Warranty.

2-Year Warranty Application: Scan the QR code to finish the registration form on the official website within 30 days after receiving the items.

[QR code for warranty registration]