SAVE WATER

RainPoint® Smart Mini Box Hub User Manual

Model No. HWG023WRF

Welcome to the RAINPOINT family! Please read this manual before using the device to learn about its features and functions.

Contents

  1. Contents in the box

  2. Introduction

    • Product Overview

    • Button and Light Introduction

    • Specification

  3. Connection and Installation

    • Download APP

    • APP Connection

    • APP Overview

  4. Trouble Shooting

  5. Precautions

  6. Warranty Policy

  7. FCC Statement

  8. Customer Support

1. Contents in the box

The RainPoint Mini Box Hub package includes the following items:

2. Introduction

2.1 Product Overview

The RainPoint Mini Box Hub features a top view showing a Power Indicator, a Charging Port, and an Operation Button. A WiFi Connecting Indicator is also present. The side view of the hub shows its sleek, compact design.

2.2 Button and Light Introduction

Operation Button

Indicator Meaning Table

IndicatorMeaning
Power Indicator Light UpPowered on
Connecting Indicator Blink QuicklySmart connection mode
Connecting Indicator Blink SlowlyAP connection mode
Connecting Indicator Always BrightConnected

2.3 Specification

3. Work On APP

3.1 Download APP

3.1.1 Download

a. HOMGAR APP downloads:

b. Or scan the QR code to download:

c. Create an account and log in:

Follow the instructions to sign up for an account or log in with an existing account to start matching devices. The app's welcome screen shows fields for 'United States of America +1', 'Email', and 'Password', along with 'Register', 'Forgot password', and 'Login' buttons. It also includes links for 'User Agreement', 'Privacy Policy', and 'Quick Guide'.

3.1.2 Before Connection

To ensure the mini box hub connects to Wi-Fi, it needs to meet the following requirements:

3.2 Connection

2.2.1 Smart WiFi Connection

Plug in the mini box hub near the router and follow these steps to connect:

a. After registering an account and entering the APP page, find the "+" button on the top right corner of the APP's Home Page. The home page displays "My Home", current temperature (e.g., 37°/25°), weather information (e.g., SSW 11km, Rain), and navigation tabs for "All Devices", "Living room", "Garden". The "Add Device" page shows categories like "Hub", "Controller", "Sensor", and "Other", with various device icons including "Mini Box Hub".

b. Select "Mini Box Hub", then enter the Wi-Fi information and proceed. The "Add Device" screen prompts to "Select 2.4 GHz Wi-Fi and enter password", noting that WiFi 5, Wi-Fi 6, and dual-band routers may need 2.4 GHz band splitting and smart connect disabling. It shows detected Wi-Fi networks (e.g., "3#meeting") and a field for "WiFi Password".

c. Follow the guide on the APP to press and hold the button on the mini box hub for about 5 seconds until the connecting indicator quickly blinks. The app screen shows "Smart WiFi Connection" with instructions: "1. Power on the device. 2. Hold the button on the device until the LED flashes rapidly. (Note: Please make sure the device is close enough to the WIFI router)". A checkbox for "All steps completed" and a "Next" button are present.

d. Select the check box and go "Next" to start searching for devices. The "Add Device" screen shows "Searching..." with a countdown timer (e.g., 120 seconds) and "Devices Found: *".

e. When a device is found, click "+" to add it and edit the device name as desired. The "Add Device" screen shows "Searching..." with a countdown (e.g., 102 seconds) and "Devices Found: HWG023WRF--(2cd888)". A pop-up allows entering a device name and confirming or canceling.

f. Congratulations! The device is now successfully added to the APP. The app screen displays the device name "HWG023WRF" and an icon representing the hub, along with an "Add Device" button.

Tips: If connection via smart WiFi mode fails, try the AP connection mode or contact the customer support team at support@rainpointonline.com.

3.2 APP Connection (AP Mode)

When the Hub LED flashes slowly, tick the checkbox on the APP, click "Next", then follow the wizard and click "Go Connecting" to connect your phone to the hotspot (HomGar_xxxx). The app screen prompts to "Connect your phone to the device (Device as a hotspot)" and lists available hotspots (e.g., "HomGar_XXXX"). The phone's Wi-Fi settings screen is shown, listing available networks including "HomGar_F5DD".

Note: If the mobile device prompts to switch WiFi due to no signal, do not switch. Keep the selected hotspot (HomGar_xxxx) to connect.

3.3 APP Overview

3.3.1 APP Home Page

3.3.2 Device Page

The device page for HWG023WRF shows the device icon and an "Add Sub-device" button, along with a "Device Setting" option.

3.3.3 Device Settings

The device settings provide basic information about the mini box hub and default settings. Information includes Device Name (HWG023WRF), Device ID (16829453), Device Model No. (HWG023WRF), MAC (C4:DE:E2:2C:D8:88), Wifi RSSI (-67dBm), Firmware Version (1.1.1012 with a "Check for New Versions" link), Automatic Timing, Manual Timing, Receive Channel (Channel 1), and Device Replacement.

Tips: Timing setting is ONLY for precision clock products to calibrate time.

4. Trouble Shooting

ProblemsSolution
Hub disconnection or offline
  • Check if the router works normally.

  • If there was a power shot down and then recovery, and the router is back to work again, reconnect the socket hub following the connection part of this manual.

  • Check if the Wi-Fi signal is unstable.

  • If the distance between the hub and the router is too far, move the hub closer to make the connection more stable.

Timer or other sub-devices disconnect
  • Check if the Wi-Fi signal is stable.

  • If there are any strong signal sources between the hub and devices, move the devices to another place to avoid interference.

The button or the socket doesn't work

Contact customer service for more support and suggestions.

5. Precautions

6. Warranty Policy

RAINPOINT provides a 1-year limited warranty on this product against manufacturing defects in materials and workmanship.

Certifications and Recycling Information:

7. FCC Statement (2AWDBHWG023WRF)

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. This device may not cause harmful interference.

  2. This device must accept any interference received, including interference that may cause undesired operation.

FCC Warning: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

8. Customer Support

Note: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user's authority to operate the equipment.

If setting up the device is difficult and a tutorial video is desired, subscribe to the RainPoint channel on YouTube. A QR code is provided to visit the RainPoint channel on YouTube quickly.

If the app and user manual do not provide the necessary information, and help is needed, prepare the Model NO. and LOT NO. of the device and contact RainPoint before returning the device to the store. The LOT NO. is XXXXX (on the back of the device).

Need Help?

Scan the QR code for more help or email: support@rainpointonline.com. A QR code for support is also provided.

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