Welcome
Welcome to the RAINPOINT family! Please read the manual before use to learn about the features and functions.
1. Box Contents
The following items are included in the box:
- 1. HWG023WBRF Mini Box Hub
- 2. USB Cable
- 3. Warranty Card
- 4. User Manual
[Illustration showing the HWG023WBRF Mini Box Hub, a USB cable, a warranty card, and the user manual.]
2. Introduction
2.1 Product Overview
The Mini Box Hub features:
- Foldable Antenna: For improved signal reception.
- WiFi Connecting Indicator: Shows the status of the WiFi connection.
- Power Indicator: Shows the power status.
- Power Port: For connecting the power adapter.
- Operation Button: Used for pairing and resetting the device.
[Diagram illustrating the Mini Box Hub with labels pointing to the Foldable Antenna, WiFi Connecting Indicator, Power Indicator, Power Port, and Operation Button.]
2.2 Button and Light Introduction
Operation Button
Press and hold the operation button for about 5 seconds to activate WiFi connection mode.
Indicator Meaning Table
Indicator Status | Meaning |
---|---|
Power Indicator Turn Solid Blue | Powered on |
Connecting Indicator Blink Quickly | WiFi Connection Mode |
Connecting Indicator Blink Slowly | AP Connection Mode |
Connecting Indicator Turn Solid Blue | Connected with WiFi Successfully |
2.3 Specification
- Range Between WiFi Hub and Router: 853ft (260m) in the open area without interference.
- Temperature Operating Range: 3°C-40°C (37.4°F-104°F).
- WiFi Frequency Band: 2.4GHz Only.
- Input: DC 5V 1A.
- Usage: For Indoor Use Only.
3. Connection and Installation
3.1 Download app
3.1.1 Download
Search and download the RainPoint Home app on the App Store or Google Play.
[Button labeled "Download on the App Store"] [Button labeled "Get it on Google Play"]
Alternatively, scan the QR code below to download the app:
[Illustration of QR code for iOS] [Illustration of QR code for Android]
b. Create an account and log in:
Follow in-app instructions to sign up for your account or log in with your existing account and start adding devices.
[Screenshot showing the RainPoint Home app's "Welcome" screen with fields for country/region, email, and password, and a "Register" button. An arrow points to "Register".] [Screenshot showing the RainPoint Home app's "Register" screen with fields for country/region and email, and a "Send Verification Code" button.]
3.2 Smart WiFi Connection
3.2.1 Before Connection
To ensure your hub connects to Wi-Fi, it must meet the following requirements:
- Please make sure your mobile device is connecting with 2.4GHz Wi-Fi before using the RainPoint Home app. The hub must stay on 2.4GHz Wi-Fi to work normally.
- iOS Requirements: Mobile device with iOS 11.0 (or higher) with cellular or Wi-Fi service.
- Android Requirements: Mobile device with Android OS 6.0 (or higher) with cellular or Wi-Fi service.
- Please do not use public Wi-Fi networks.
- The hub and your mobile device should be within 10 feet (3m) during pairing.
- If you need to change the working Wi-Fi network, press and hold the operation button on the hub to reset your hub and reconnect.
3.2.2 WiFi Connection
Plug in the hub near the router and follow the steps below to connect:
a. Tap the '+' icon or "Add Device" on the Home page, and select HWG023WBRF. Or press the icon to scan a QR code and move to the next step.
[Screenshot of the RainPoint Home app's "My Home" screen showing "All Devices (0)", "Livingroom", "Garden" tabs, and a '+' icon to add a device.] [Screenshot of the "Add Device" screen showing "Searching for nearby devices. Make sure your device has entered 'Pairing Mode'." and "Devices discovered" with a '+' icon to add manually.] [Screenshot of the "Add Device" screen showing a list of devices including HWG023WBRF.] [QR code image with number 0210023002 below it.]
b. Log into Wi-Fi and tap Next.
[Screenshot of the "Add Device" screen prompting to "Select 2.4 GHz WiFi and enter password". It shows a Wi-Fi selection with "Wi-Fi - 5GHz" crossed out and "Wi-Fi - 2.4GHz" selected, along with available networks like "rainpoint" and "#ilovegardening". A "Next" button is visible at the bottom.]
c. Follow in-app instructions to complete the connection.
[Diagram of the Mini Box Hub with arrows pointing to the operation button. Text callouts explain: "The indicator will flash blue rapidly when in WiFi connection mode and turn solid blue when connected successfully." and "Press and hold the button for about 5 seconds to activate WiFi connection mode."]
d. Congratulations! Now the hub has been successfully connected with the WiFi network and added to your app. You can add up to 39 devices controlled by this hub by clicking the "+ Add Device" icon.
[Screenshot of the RainPoint Home app showing a successful connection for HWG023WBRF, with a "+ Add Device" button at the bottom.]
Tips: If you fail to connect through the smart WiFi connection mode, please try AP connection mode or contact the customer support team. Email: support@rainpointonline.com
3.3 AP (Access Point) Connection
a. You can access AP Connection Mode by clicking "Switch Mode" on the Smart WiFi Connection page and following the in-app instructions.
[Screenshot of the "Add Device" screen with a "Switch Mode" option highlighted.] [Screenshot of the "Add Device" screen showing "Searching..." with a circular progress indicator and a prompt "Found device [HWG023WBRF--(523e84)], do you want to add it?" with "Cancel" and "Add" buttons.] [Screenshot of the "Add Device" screen showing "Searching..." with a circular progress indicator and a prompt to add device HWG023WBRF with "Cancel" and "Save" buttons.]
When the WiFi connecting indicator flashes slowly, tick the checkbox on the app, click "Next", then follow the wizard and click "Go Connecting" to connect your phone to the hotspot (e.g., HomGar_xxxx or HG_xxxx).
[Diagram showing the hub with an arrow pointing to the operation button, with text "flash slowly".] [Screenshot of the "Add Device" screen prompting to "Connect your phone to the device (Device as a hotspot)" listing available hotspots like HG_XXXX, HomGar_XXXX, etc. It also mentions "Back to the app and click 'Next' to continue adding devices".] [Screenshot of the phone's Wi-Fi settings screen showing available networks, including "HomGar_XXXX" and "rainpoint_2.4G".]
Note: If the mobile device pops up that there is no signal and needs to switch WiFi, please do not switch. Please keep the selected hotspot (HomGar_xxxx or HG_xxxx) selected to connect.
Back to the app and click "Next" to continue adding devices automatically.
[Screenshot of the "Add Device" screen prompting to "Connect your phone to the device (Device as a hotspot)" listing available hotspots. A "Next" button is shown at the bottom.] [Screenshot of the "Add Device" screen showing "Searching..." with a circular progress indicator showing "117".]
3.4 app Overview
3.4.1 app Home page
- Home Management: Set home name, location, and other information to manage your home environment monitoring system more intelligently and accurately.
- All Devices: All added devices will be displayed here.
- Room Management: Related devices list of each room will be displayed here.
- Add Devices: To add devices under your monitor and management.
- Home: The app home page.
- Plan Page: Lists all irrigation plans set on water timers/pumps. You can manually turn on or off the plan using the button on the right. There is also a manual Rain Delay button in each plan. It is available to check and edit plans on the specific device plan page.
- Info: Check weather information and a list of optional devices.
- Me and Basic Settings: Manage your account, home, basic settings, and other options. You can also find unit format and notification settings here.
- Smart: You can define various scenarios to manage devices as per your desire.
Notes: After the hub and devices are connected, the list of devices will be displayed on both the app's home page and the hub's device page. You can click the device icons in the "All Devices" list to enter the device page, or find them on the hub's device page.
[Screenshot of the RainPoint Home app's "My Home" screen showing navigation tabs: Home, Info, Smart, Plan, Me. Labels point to "Home Management", "All Devices", "Add Devices", "Room System Management", "Smart", "Plan", "Me".]
3.4.2 Device Page
[Screenshot of the device page for HWG023WBRF, showing a central image of the hub and a "+ Add Device" button below it. A "Device Setting" option is available at the top right.]
Add device controlled by the hub.
3.4.3 Device Settings
On the device settings page, you can find basic information of the device and some default settings.
[Screenshot of the "Settings" screen for a device, showing fields like "Device Name", "Device ID", "Device Model No.", "MAC", "RSSI", "Firmware Version" (with "Check for Updates" button), and "RF Communication Channel".]
Tips: Timing setting ONLY works for precision clock products to calibrate time.
4. Troubleshooting
Problems | Solution |
---|---|
WiFi hub gets disconnected or offline. |
|
Devices get disconnected. |
|
The operation button on the WiFi hub doesn't work. | Please contact our customer service for more support and suggestions. |
5. Precautions
- Please make sure to use a 2.4GHz band WiFi to connect to this product.
- Do not block the vent, insert fingers, or any objects, as this may cause equipment failure or other conditions.
- Do not use the product near gas, heaters, microwave ovens, and other positions that may cause interference.
6. Warranty Policy
RainPoint provides a 1-year limited warranty on this product against manufacturing defects in materials and workmanship. You can get an extra two years of extended warranty by registering your product on our website www.rainpointonline.com
[Logos: FCC Certified, CE Marked, WEEE Recycling Symbol (crossed-out wheeled bin), French Recycling Symbol with text "Cet appareil se recycle" and collection points.]
7. FCC Statement (2AWDBHWG023)
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference.
- This device must accept any interference received, including interference that may cause undesired operation.
FCC Warning: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and the receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Note: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user's authority to operate the equipment.
8. Customer Support
Please subscribe to our channel: Rainpoint on YouTube for tutorial videos.
Or scan the QR code to visit the RainPoint channel on YouTube.
[QR code image for RainPoint YouTube channel.]
Need Help?
Scan the QR code for more help.
[QR code image for more help.]
Or Email: support@rainpointonline.com
[Illustration of a globe with a sprout, labeled "SAVE WATER".]