Philips EVNIA 27M2N3200AM User Manual

1. Important Information

This electronic user guide is intended for anyone who uses the Philips monitor. Please read this user manual carefully before use, as it contains important information and notes regarding the operation of your monitor.

The Philips guarantee applies provided the product is handled properly for its intended use, in accordance with its operating instructions and upon presentation of the original invoice or cash receipt, indicating the date of purchase, dealer's name, model, and production number.

1.1 Safety Precautions and Maintenance

⚠️ Warnings:

• Use of controls, adjustments, or procedures other than those specified may result in shock, electrical hazards, and/or mechanical hazards.
• Read and follow all instructions when connecting and using your monitor.
• Excessive sound pressure from earphones and headphones can cause hearing loss.

Operation

• Keep the monitor out of direct sunlight, strong bright lights, and away from heat sources. Prolonged exposure may cause discoloration and damage.
• Keep the display away from oil, as it may damage the plastic cover and void the warranty.
• Remove any objects that could fall into ventilation holes or obstruct cooling.
• Do not block ventilation holes.
• Ensure the power plug and outlet are easily accessible when positioning the monitor.
• When powering off by unplugging the power cable, wait 6 seconds before reattaching for normal operation.
• Use only the approved Philips power cord. Contact a service center if yours is missing.
• Operate the monitor only with the specified power supply. Incorrect voltage can cause malfunction, fire, or electric shock.
• Protect cables: do not pull or bend them. Do not place heavy objects on cables, as damaged cables can cause fire or electric shock.
• Do not subject the monitor to severe vibration or high impact conditions.
• To prevent panel damage (e.g., peeling), do not tilt the monitor downward by more than -5 degrees. Exceeding this limit may void the warranty.
• Do not knock or drop the monitor during operation or transportation.
• To prevent eye strain from prolonged use, take frequent short breaks (e.g., 5-10 minutes every hour). Try to: look at varying distances, blink consciously, close/roll eyes gently, reposition the screen for optimal height/angle, adjust brightness/contrast, match screen brightness to ambient lighting, and consult a doctor if symptoms persist.

Maintenance

• To protect the monitor, do not apply excessive pressure on the LCD panel. Grasp the frame when moving, not the panel itself.
• Oil-based cleaning solutions may damage plastic parts and void the warranty.
• Unplug the monitor if it will not be used for an extended period.
• Unplug the monitor before cleaning with a slightly damp cloth. Wipe the screen with a dry cloth when the power is off. Never use organic solvents like alcohol or ammonia-based liquids.
• To avoid shock or damage, do not expose the monitor to dust, rain, water, or excessive moisture.
• If the monitor gets wet, wipe it with a dry cloth immediately. If foreign substances or water enter the monitor, turn it off, disconnect the power cord, remove the substance, and send it for maintenance.
• Do not store or use the monitor in extreme heat, direct sunlight, or extreme cold.
• For optimal performance and longevity, operate within temperature range 0-40°C (32-104°F) and humidity 20-80% RH.

Burn-in/Ghost Image Information

• Uninterrupted display of static images can cause "burn-in" (also known as "after-imaging" or "ghost imaging"). This is a known phenomenon in LCD technology and usually disappears over time after the power is switched off.
• Warning: Failure to use a screen saver or periodic screen refresh may result in severe, irreparable burn-in symptoms, which are not covered by warranty.

Service

• Casing covers should only be opened by qualified service personnel.
• For repair or integration documents, contact your local service center.
• Refer to "Technical Specifications" for transportation information.
• Do not leave the monitor in a car/trunk under direct sunlight.

? Note: Consult a service technician if the monitor does not operate normally or if you are unsure about procedures.

1.2 Notational Descriptions

This section describes the notational conventions used in this document:

• Note: Indicates important information and tips.
• Caution: Indicates information to avoid potential damage to hardware or data loss.
• Warning: Indicates potential for bodily harm and how to avoid it.

Some warnings may appear without icons, mandated by regulatory authorities.

1.3 Disposal of Product and Packing Material

Waste Electrical and Electronic Equipment (WEEE): This marking indicates that the product must not be disposed of with normal household waste, according to European Directive 2012/19/EU. You are responsible for its disposal through designated collection points. Contact your local government, waste disposal organization, or the store where you purchased the product for locations.

Your monitor contains recyclable materials. Specialized companies can recycle it to maximize reusable materials. Packing material has been made easily separable into mono materials.

Please follow local regulations for disposal.

Recycling Information: Philips aims to optimize environmental performance through technically and economically viable objectives. Products are designed for easy recycling. End-of-life management includes participation in national take-back initiatives and recycling programs. Your display is manufactured with high-quality, recyclable materials.

Learn more about the recycling program at: http://www.philips.com/a-w/about/sustainability.html

2. Setting Up the Monitor

2.1 Installation

Package Contents: Monitor, stand, power cable, HDMI cable, DP cable, Quick Start Guide. (Cables may differ by region).

Install the Base:

1. Place the monitor face down on a smooth surface, taking care not to scratch the screen.
2. Hold the stand with both hands. Gently attach the base to the stand. Use your fingers to tighten the screw at the bottom of the base. Gently attach the stand to the VESA mount area until the latch locks it.

⚠️ Caution: Place the monitor face down on a smooth surface. Pay attention not to scratch or damage the screen.

Connecting to Your PC

Connections:

• 1: AC power input
• 2: HDMI 1 input
• 3: HDMI 2 input
• 4: DisplayPort input
• 5: Audio Out
• 6: Kensington anti-theft lock

Headphone Hook: The headphone holder is integrated into the monitor stand for headset storage. Avoid excessive pulling or dragging on the hook to prevent damage.

Connect to PC:

1. Connect the power cord firmly to the monitor.
2. Turn off your computer and unplug its power cable.
3. Connect the monitor signal cable to your computer's video connector.
4. Plug the power cords of your computer and monitor into a nearby outlet.
5. Turn on your computer and monitor. If an image appears, installation is complete.

2.3 Remove the Base Assembly for VESA Mounting

Follow these instructions to avoid damage or injury when disassembling the display base:

1. Place the monitor face down on a smooth surface, taking care not to scratch the screen.
2. While keeping the release button pressed, tilt the stand and slide it out.

? Note: This monitor supports a 100mm x 100mm VESA-Compliant mounting interface with M4 screws. Contact the manufacturer for wall-mount installation details.

⚠️ Warning:

• To avoid screen damage (e.g., panel peeling), do not tilt the monitor downward by more than -5 degrees.
• Do not press the screen while adjusting the angle; grasp only the bezel.

3. Image Optimization

3.1 SmartImage

What is it?

SmartImage provides presets that optimize display for different content types by dynamically adjusting brightness, contrast, color, and sharpness in real time. It enhances performance for text applications, images, and videos.

Why do I need it?

SmartImage software dynamically adjusts display settings in real time to enhance your viewing experience for all types of content.

How does it work?

SmartImage analyzes screen content and enhances contrast, color saturation, and sharpness based on selected scenarios, all in real time.

How to enable SmartImage?

1. Toggle left to launch the SmartImage on-screen display.
2. Toggle up or down to select SmartImage modes.
3. The display remains for 8 seconds, or you can toggle left to confirm.

Available Modes: Standard, FPS, Racing, RTS, Movie, LowBlue Mode, EasyRead, Economy, Game1, Game2.

• Standard: Enhances text, reduces brightness for readability and eye strain reduction, ideal for spreadsheets and office applications.
• FPS (First Person Shooters): Improves dark theme black level details for gaming.
• Racing: Provides fastest response time and high color saturation for racing games.
• RTS (Real Time Strategy): Allows highlighting of specific portions for RTS games (via SmartFrame) with adjustable picture quality.
• Movie: Enhances luminance, color saturation, and contrast for detailed video playback, especially in dark areas.
• LowBlue Mode: Reduces harmful shortwave blue light to alleviate eye strain during prolonged use.
• EasyRead: Improves text readability in applications like PDF ebooks by adjusting contrast and sharpness.
• Economy: Adjusts brightness, contrast, and backlighting for office applications and lower power consumption.
• Game1/Game2: User-defined preference settings.

SmartImage HDR Modes:

When receiving an HDR signal, select from these modes:

• HDR Game: Optimizes gaming scenes with brighter whites and darker blacks for vivid visuals and detail.
• HDR Movie: Delivers better contrast and brightness for realistic HDR movie viewing.
• HDR Vivid: Enhances red, green, and blue for true-to-life visuals.
• HDR Standard: Complies with VESA DisplayHDR 10 standard.
• Personal: Allows custom settings.
• Off: No SmartImage HDR optimization.

? Note: Inconsistent HDR settings between the input device and monitor may cause unsatisfying images. Disable HDR on the input device if necessary.

3.2 SmartContrast

What is it?

SmartContrast technology dynamically analyzes content to optimize contrast ratio for visual clarity and viewing enjoyment. It adjusts backlighting for brighter or dimmer images based on the displayed content.

Why do I need it?

It provides superior visual clarity and comfort for all content types, enhancing gaming and video experiences, and improving text readability for office work. It also reduces power consumption.

How does it work?

SmartContrast analyzes content in real time to adjust colors and backlight intensity, dynamically enhancing contrast for entertainment.

4. AMD FreeSync™

AMD FreeSync technology eliminates screen tearing and stuttering in PC gaming by allowing the GPU to update the monitor the moment a new picture is ready. This results in smoother, more responsive, tearing-free gaming.

Compatibility:

• Operating System: Windows 11/10
• Graphic Cards: AMD Radeon R9 290/300 Series, R7 260 Series, and compatible A-Series Desktop and Mobility APUs (e.g., R7 260, R9 300 Series, R9 Fury X, R9 360, R7 360, R9 295X2, R9 290X, R9 290, R9 285, R7 260X, A10-7890K, A10-7870K, A10-7850K, A10-7800, A10-7700K, A8-7670K, A8-7650K, A8-7600, A6-7400K, RX 6500 XT, RX 6600 XT, RX 6700 XT, RX 6750 XT, RX 6800, RX 6800 XT, RX 6900 XT).

5. HDR

HDR Settings in Windows 11/10:

1. Right-click the desktop and go to Display settings.
2. Select the monitor.
3. Select an HDR-capable display under "Rearrange your displays".
4. Select "Windows HD Color settings".
5. Adjust "Brightness for SDR content".

? Note: Windows 10 edition is required. Always upgrade to the latest version. For more information, visit: Microsoft Support.

? Note: To switch off HDR, disable it from the input device and its content. Inconsistent HDR settings can cause unsatisfying images.

6. Technical Specifications

Picture/Display

Connectivity

Convenience

Stand

Power

Dimensions

Weight

Operating Condition

Environmental and Energy

Cabinet

? Note: Specifications are subject to change without notice. Download the latest version from www.philips.com/support.

6.1 Resolution & Preset Modes

Note: Your display works best at its native resolution of 1920 x 1080. Ensure your graphics card supports the maximum resolution and refresh rate for optimal performance.

7. Power Management

If your PC has VESA DPM compliance, the monitor can automatically reduce power consumption when not in use. It will "wake up" upon detecting input from a keyboard, mouse, or other device.

The following setup was used to measure power consumption:

• Native resolution: 1920 x 1080
• Contrast: 50%
• Brightness: 80%
• Color temperature: 6500k with full white pattern

? Note: This data is subject to change without notice.

8. Customer Care & Warranty

8.1 Philips' Flat Panel Monitors Pixel Defect Policy

Philips strives for high-quality products with advanced manufacturing and quality control. However, pixel or sub-pixel defects on TFT panels are sometimes unavoidable. Philips guarantees repair or replacement under warranty for monitors with an unacceptable number of defects. This policy defines different types of pixel defects and acceptable levels.

A pixel is composed of three sub-pixels (red, green, blue). When all sub-pixels are lit, it appears as a white pixel; when dark, a black pixel. Other combinations create other colors.

Types of Pixel Defects

Pixel and sub-pixel defects appear in different ways, categorized into two main types:

Bright Dot Defects

These are pixels or sub-pixels that are always lit ('on'). They stand out on dark backgrounds. Types include:

• One lit red, green, or blue sub-pixel.
• Two adjacent lit sub-pixels (e.g., Red + Blue = Purple).
• Three adjacent lit sub-pixels (one white pixel).

? Note: A red or blue bright dot must be >50% brighter than neighboring dots; a green bright dot must be >30% brighter.

Black Dot Defects

These are pixels or sub-pixels that are always dark ('off'). They stand out on light backgrounds. Types include:

• One dark sub-pixel.
• Two adjacent dark sub-pixels.
• Three adjacent dark sub-pixels.

Proximity of Pixel Defects

Tolerances are specified for the proximity of defects of the same type, as they can be more noticeable when close together.

Pixel Defect Tolerances

To qualify for warranty repair or replacement, pixel or sub-pixel defects must exceed the following tolerances:

? Note: 1 or 2 adjacent sub-pixel defects = 1 dot defect.

8.2 Customer Care & Warranty

For warranty coverage and support details specific to your region, visit www.philips.com/support or contact your local Philips Customer Care Center.

Extended warranty and Out of Warranty service packages are available. Refer to the Warranty Statement in the Important Information manual for warranty period details.

To utilize extended warranty service, purchase it within 30 calendar days of the original purchase date. Service includes pickup, repair, and return, with the user responsible for accrued costs.

If a Certified Service Partner cannot perform repairs under the extended warranty, alternative solutions will be provided.

Contact Philips Customer Service or your local contact center for more details.

**Proof of original purchase and extended warranty purchase required.

? Note: Refer to the Important Information manual for regional service hotlines, available on the Philips website support page.

9. Troubleshooting & FAQs

9.1 Troubleshooting

This section addresses user-correctable problems. If issues persist, contact Philips customer service.

Common Problems

No Picture (Power LED not lit)

• Ensure the power cord is plugged into the outlet and the monitor.
• Ensure the power button is in the OFF position, then press it to ON.

No Picture (Power LED is White)

• Ensure the computer is turned on.
• Ensure the signal cable is properly connected to your computer.
• Check the monitor cable for bent pins; repair or replace if necessary.
• The Energy Saving feature may be activated.

Screen says "Check cable connection"

• Ensure the monitor cable is properly connected to your computer (refer to Quick Start Guide).
• Check the monitor cable for bent pins.
• Ensure the computer is turned on.

Visible signs of smoke or sparks

• Do not perform any troubleshooting.
• Immediately disconnect the monitor from the mains power source for safety.
• Contact Philips customer service immediately.

Imaging Problems

Image vibrates on the screen

• Check that the signal cable is securely connected to the graphics board or PC.

Image appears blurred, indistinct or too dark

• Adjust contrast and brightness via the On-Screen Display (OSD).

After-image, burn-in, or ghost image remains after power off

• This is caused by prolonged display of static images. It's a known LCD phenomenon and usually disappears over time.
• Always use a moving screen saver when leaving the monitor unattended.
• Always use a periodic screen refresh application for static content.
• Warning: Failure to use screen savers or refresh applications can lead to severe, irreparable burn-in, not covered by warranty.

Image appears distorted, text is fuzzy or blurred

• Set the PC's display resolution to match the monitor's native resolution (1920 x 1080).

Green, red, blue, dark, and white dots appear on the screen

• These dots are normal characteristics of liquid crystal technology. Refer to the pixel policy for details.

The "power on" light is too strong

• Adjust the "power on" light via the power LED Setup in the OSD main Controls.

For further assistance, refer to service contact information in the Important Information manual and contact Philips customer service.

9.2 General FAQs

Q1: What to do if the screen shows 'Cannot display this video mode'?

Ans.: Recommended resolution is 1920 x 1080. Try unplugging all cables, reconnecting to a previously used monitor, and then setting the display resolution to 1920 x 1080 via Windows Display Properties. Ensure the refresh rate is set to 60 Hz. Restart your computer. Alternatively, shut down, disconnect the old monitor, reconnect the Philips monitor, and power on.

Q2: What is the recommended refresh rate for LCD monitors?

Ans.: The recommended refresh rate is 60 Hz. If you experience disturbances, try setting it to 75 Hz.

Q3: What are .inf and .icm files? How to install drivers?

Ans.: These are driver files for your monitor. Your computer may prompt for them during installation; they will typically install automatically.

Q4: How to adjust the resolution?

Ans.: Available resolutions are determined by your video card/graphics driver and the monitor. Select the desired resolution via Windows Control Panel > Display properties.

Q5: What if I get lost during OSD adjustments?

Ans.: Press the [menu] button, then select [Reset] to restore original factory settings.

Q6: Is the LCD screen resistant to scratches?

Ans.: The panel surface should be protected from sharp objects and excessive force. Mishandling may affect warranty conditions.

Q7: How to clean the LCD surface?

Ans.: For normal cleaning, use a clean, soft cloth. For extensive cleaning, use isopropyl alcohol. Avoid other solvents like ethyl alcohol, ethanol, acetone, or hexane.

Q8: Can I change the color setting of my monitor?

Ans.: Yes, via OSD controls. Press the [menu] button, select [Color], then choose from Color Temperature (Native, 5000K-11500K), sRGB, or User Define (adjusting red, green, blue).

? Note: Color temperature is measured in Kelvin (K). Lower K values are redder, higher K values are bluer. 6504K is neutral white.

Q9: Can I connect my LCD monitor to any PC, workstation, or Mac?

Ans.: Yes, Philips monitors are compatible with PCs, Macs, and workstations. A cable adapter may be needed for Mac systems. Contact Philips sales representative for details.

Q10: Are Philips LCD monitors Plug-and-Play?

Ans.: Yes, they are Plug-and-Play compatible with Windows 11/10 and Mac OSX.

Q11: What is Image Sticking, Burn-in, After Image, or Ghost Image?

Ans.: These are phenomena caused by prolonged display of static images. They usually disappear over time after power off. Use screen savers and periodic refresh applications to prevent severe, irreparable "burn-in" (not covered by warranty).

Q12: Why is my display not showing sharp text or shows jagged characters?

Ans.: Ensure the display resolution is set to the monitor's native resolution of 1920 x 1080 for best results.

Q13: How to unlock/lock hot keys?

Ans.: Press the [menu] button for 10 seconds to unlock/lock hot keys. An "Attention" message will indicate the status.

Q14: Where can I find the Important Information Manual mentioned in EDFU?

Ans.: The manual can be downloaded from the Philips website support page.