TCL T314D/T314Q User Manual
This is a user manual for TCL T314D/T314Q. There may be certain differences between the user manual description and the phone's operation, depending on the software release of your phone or specific operator services.
Finding your serial number or IMEI
You can find your serial number or International Mobile Equipment Identity (IMEI) on the packaging materials. Or, on the phone, press *#06# or Settings > Regulatory & safety > IMEI.
Obtaining warranty service
First follow the advice in this guide or go to www.tcl.com/global/en/service-support-mobile.html. Then check hotlines and repair centre information through www.tcl.com/global/en/service-support-mobile/hotline&service-center.html
Viewing legal information
On the phone, go to Settings > About > Privacy and User Terms or Settings > Privacy and User Terms.
(1) Depending on the device you purchased.
1 Your mobile
This section covers the basic functions and features of your mobile phone.
1.1 Keys and connectors
The phone has the following keys and connectors:
- Torch
- Camera (T314D only)
- USB port
Key Functions:
- OK key: Confirm an option (press the middle of the key). Press: access to the app list (from Home screen).
- Left soft key: Confirm an option. Press: access to the app list (from Home screen).
- Call key: Pick up/send a call. Press: enter call log (from Home screen).
- Right soft key (Back key): Press: access to Contacts (from Home screen).
- End key: Return to Home screen. Press: end a call.
- Navigation key: Move to top, bottom, left or right menus. Press (from Idle screen): Up: to access Calendar, Down: to access Contacts, Right: to access Message, Left: to access Tools.
- "5" key: In idle screen: Press: Input "5". Long press: switch on/off the torch.
- "*" key: In idle screen: Press: Input "*". Long press: lock screen. In Edit mode: Press: insert symbols.
- "#" key: Idle screen: Press: Input "#". Long press: Vibrate mode on/off. In edit mode: Press: Enter method settings.
1.2 Getting started
1.2.1 Set up
Follow these steps to set up your phone:
- With the device facing down, remove the back cover by using your fingernail to carefully lift the cover from the device body.
- To insert SIM card or micro SD card, push the SIM card or micro SD card into the card slot with the gold-colored contacts facing down. Power off your phone before inserting or removing the SIM/micro SD card.
- Insert the battery by connecting the gold contacts in the device battery cavity. The battery will only fit one way.
- Carefully align the back cover with tabs and press into place. It only fits one direction.
Charging the battery
Connect the battery charger to your phone and plug into the socket. Be careful not to force the plug into the socket. Make sure the battery is correctly inserted before connecting the charger. The mains socket must be near to the phone and easily accessible (avoid electric extension cables).
To reduce power consumption and energy waste, disconnect your charger when the battery is fully charged; switch off Bluetooth. In Settings you can also lower the brightness of the screen, and shorten the length of time before the screen goes to sleep.
1.2.2 Power on your phone
To turn your phone on, hold down the End key until the phone powers on. It will take a few seconds before the screen lights up. Long press/Press Left soft key to unlock your phone.
Even if no SIM card is installed, your phone will still power on and you will be able to use some of the phone's features.
1.2.3 Power off your phone
To turn your phone off, hold down the End key.
1.3 Home screen
The Home screen displays the time, date, and network status. The Status bar at the top shows notifications and phone status.
Status bar:
- Status/Notifications
(1) Depending on the device you purchased.
1.4 App list
Press the Left soft key or OK key from the Home screen to access the App list.
1.4.1 Status bar
The Status bar appears at the top of your Home screen. Icons indicate your phone's status and new notification alerts appear in the Status bar.
- New message or multimedia message
- No SIM card installed
- Silent mode
- Alarm is set
- Level of network reception
- Bluetooth is on
1.4.2 Change Home screen wallpaper
- From the Home screen, press the OK key, select the Settings icon and then press the Navigation key to select Display > Wallpaper settings.
- Select a new image from Static wallpaper or More pictures and press the Left soft key to select. Exit and the new image will then be displayed on your Home screen.
(1) App list varies according to country and operator.
(1) The icons and illustrations in this guide are provided for information purposes only.
2 Call logs
Manage your call history and make calls.
2.1 Making a call
Dial the desired number, press the Call key to place the call, or press the Right soft key from Home screen to select a contact from Contacts. Use the up or down action of the Navigation key to select the desired contact and press the Call key. If you make a mistake, you can delete the incorrect digits by pressing the Right soft key. To hang up the call, press the End key.
Emergency call
If your phone has network coverage, dial the emergency number and press the Call key to make an emergency call.
International call
To dial an international call, press *+ twice to enter “+”, then enter the international country prefix followed by the full phone number and finally press the Call key.
2.2 Answer or decline a call
When you receive a call:
- Press the Left soft key or Call key to answer.
- Press the Right soft key or End key to decline.
2.3 Accessing voicemail
- Press and hold 1 to call voicemail.
- Follow the prompts to set up your voicemail account.
(1) Contact your network operator to check service availability.
3 Contacts
Manage your phone contacts.
3.1 Consult your Contacts
Contacts enables quick and easy access to the contact you want to reach. You can access this function through any of the following methods:
- pressing the OK key from the Home screen and select Contacts.
- pressing the Right soft key from the Home screen.
Key Navigation:
- 1 Press the Left soft key to access more options.
- 2 Press the Navigation key to select and then press OK key to enter the menu.
- 3 Press the End key to return to the previous menu.
3.2 Adding a contact
In your contacts list screen, select Options > New to add new contacts with detailed information.
When finished, press the Left soft key to save.
3.3 Editing your contacts
Select a contact, press the OK key to access Details, select Options > Edit, and press the OK key to edit.
3.4 Deleting a contact
In your contacts list screen, press the Left soft key to access Options, select Delete, and press the OK key to delete.
3.5 Available options
From the contact list, you can access the following options:
- New: Create a new contact on your Phone or SIM.
- Write message: Send an SMS to a contact you've selected from Contacts.
- Call: Make a call to the selected contact.
- Delete: Delete the contact you've selected.
- Delete multiple: Delete one or more contacts at a time.
Import/Export
- Copy: Copy contacts from phone or SIM card to your desired location.
- Import contacts
- Export contacts
- Import contacts to your phone.
- Export contacts from your phone or SIM card.
- Send vCard: Send a contact via SMS/MMS/Bluetooth.
- Others:
- Speed dial: Set one or more speed dial contacts at a time.
- Own number: Set Name and Mobile of your own.
- Service number
- Memory status: Review the memory status of your phone and SIM card.
4 Tools
Utilize the various tools available on your phone.
4.1 Alarm
Your phone has a built-in alarm clock with snooze feature. You can set up to three alarms with different wake-up times.
4.2 Calculator
Press the up, down, left, right and Centre soft key to select "+, -, ×, ÷" and "=" respectively.
4.3 Clock
The first clock displays the time based on your location when you insert your SIM card. You can choose other cities to show the time in their time zones.
4.4 Torch
Turn on/off the torch.
4.5 Recorder
Use this function to record audio files. The phone supports AMR. When completed, the file will be stored in Audio automatically.
4.6 Convert
Convert supports weight conversion and length conversion. in Audio automatically.
4.7 SIM Toolkit
This menu provides convenient SIM card management features, such as SIM card services, SIM applications.
5 Message
Send and receive text (SMS/MMS) messages.
5.1 Write message
- From the Home screen, press the OK key and select Message > Write message.
- Enter the phone number of the recipient in the To bar or press the Centre soft key to add recipients.
- Press the Message bar to enter the text of the message.
- When finished, press Left soft key to select Options > Send to send your messages.
5.2 Send a multimedia message
MMS enables you to send video clips, images, photos, contacts and sounds. From the Message screen, select Options > Add and select the attachment. An SMS will be converted to MMS automatically when media files (image, video, audio, etc.) are attached.
5.3 How to type a message
When in edit mode, you can press the Keypad to change the input method to access numbers 1,2,3... or long press the corresponding key to get the number you want.
You can enter text using predictive text input, or press # to set your desired text input.
- For normal text input, press a number key, 2-9, repeatedly until the desired character is displayed. If the next letter you want is located on the same key as the present one, press the key repeatedly until the next cursor is displayed.
- Press the # key to choose Abc/abc/ABC/123 modes or write language.
- To insert a punctuation mark or special character, press the *+ key.
- If you want to delete any previously typed letters or symbols, press the Right soft key to delete them one by one.
(1) Depending on the device you purchased.
Settings
- SIM1/SIM2 Message centre: You can view your message centre number here.
- Message validity period: You can set your message validity period as 1 hour, 6 hours, 24 hours, 72 hours, 1 week or Maximum.
- Status report: You can choose to enable or disable status reports.
- Reply path: Mark the checkbox to enable reply path.
- Alphabet management: You can set the character code as GSM alphabet, UCS2 or Auto.
- Save sent messages: You can choose to save or not save the sent messages.
- Preferred storage: Set the path for the location of your saved messages.
- Export SMS: Set the SMS path you want to export from.
- Auto signature: Select to apply an auto signature to your messages.
6 Camera
Your mobile phone is equipped with a camera for taking photos and shooting videos.
6.1 Camera
To access this function, press the Centre soft key from the Home screen and select Camera.
To take a picture
The screen acts as the viewfinder. Position the object or landscape in the viewfinder, and press the Centre soft key to take pictures, press Left soft key to save.
6.2 Video
To shoot a video
- Press the Left soft key and choose DV mode to switch to Video mode from Camera mode.
- Press the Centre soft key to shoot a video.
- When finished, press the Left soft key, it will be automatically saved. You can view the file by pressing Gallery in the app list.
(1) T314D only.
7 Gallery
Gallery acts as a media player for you to view photos and play videos. In addition, a set of further operations to pictures and videos are available for selection. To access this function, press the OK key from the Home screen and select Gallery.
(1) T314D only.
8 Calendar
Use Calendar to keep track of important meetings, appointments, etc. To create new event, select the date by pressing navigation key and then press OK key, fill in all required information for this new event, press the Left soft key to save.
9 Settings
To access this function, press the OK key from the Home screen and select Settings.
9.1 Phone settings
- Time & date: It allows you to modify date and time settings, including 12/24h format and date format (Year-Mon-Day/Mon-Day-Year/Day-Mon-Year). You can also choose to update the time display automatically by selecting Phone settings > Auto update time.
- Language settings: You can customize various language-related options, such as display language and writing language. Please note that the availability of certain languages and features may vary depending on your device model and software version.
- Auto power on/off: You can set the power on/off times using this function.
- Power management: You can see battery power in this menu.
- Restore factory settings: This feature allows you to reset your device to its original factory state. Before initiating the restoration process, it is important to note that all data and personalized settings will be permanently deleted. It is highly recommended to back up any important files, contacts, or data before proceeding.
9.2 Profiles
The Profiles provides a series of settings to adapt to various scenarios, you can set the sound mode to Normal, Silent, Meeting, Indoor, Outdoor or Flight mode.
9.3 Bluetooth
You can exchange data, such as video, images, and audio, with other Bluetooth supported devices within a limited range after pairing.
9.4 Display
You can set animation effect, wallpaper, auto lock, etc. within this menu. These features and settings contribute to enhancing your display experience, allowing you to personalize and optimize your device to meet your preferences and needs.
9.5 Layout
There are two layouts for your option: Super icon mode and 3*3 mode. In Super icon mode, each option is presented with large and eye-catching icons, while 3*3 mode arranges the menu options in a traditional grid layout with smaller icons and accompanying text descriptions.
9.6 Call settings
- Dual-SIM: With Dual SIM functionality, you have the flexibility to manage two phone numbers on a single device.
- Call forwarding: You can activate, cancel or verify the status of call forwarding to voicemail or to a specified number.
- Call waiting: Activate/Deactivate the notification of a second incoming call by a beep. You can also check the status of waiting calls.
- Call barred: This feature allows you to restrict certain types of calls on your device. By enabling call barring, you can control incoming and outgoing calls, ensuring privacy, security, and avoiding unwanted disturbances.
- Hide ID: With Hide ID, you can selectively conceal or mask your identity when interacting with others, ensuring your anonymity and safeguarding your sensitive data.
- Others: The Others menu provides convenient features such as Call time minute reminder, Auto redial, Vibration when connected and Reply SMS after reject.
9.7 Security
You can protect your phone by activating and changing the PIN and password, this feature also allows you to lock your phone by activating the PIN2 for Fixed dial number.
- PIN: The SIM card protection code is requested each time the phone is powered on.
- Modify PIN2: A protection code for certain SIM card features (FDN) will be requested if you attempt to access the card when the code is activated. Select to update it with a new one (between 4 and 8 digits).
- Phone locked: An unlock code is requested each time the phone is powered on.
- Modify the phone password: Change the phone's password. You will need to set a password before accessing this function.
- Privacy: This allows applications to be locked. Enter the password, and mark the checkbox to activate the lock for Call logs, Message, Contacts, My files, Calendar, etc.
- Auto keypad lock: You can activate/deactivate the Auto keypad lock and set a time for it.
- Lock screen by end-key: Once this feature is enabled, pressing the end key will instantly lock the screen. This feature allows you to quickly secure your device with just a press of the end key.
- Fixed dialing number: This allows the phone to be "locked" so that it can only dial certain numbers, or numbers with certain prefixes. To activate this function, a PIN2 code is mandatory.
9.8 Network settings
Within this menu, you can set Network selection, Network type and Network information.
9.9 Connections
Within this menu, you can set Data account, Data roaming, Data roaming, etc.
9.10 Power saving mode
Power saving mode on your phone helps conserve battery by reducing background processes and adjusting settings for optimal energy efficiency, allowing your device to last longer between charges. Activate this feature when your battery is low to extend usage time.
9.11 Call Filter
Take control of your calls with Call Filter, block unwanted calls and create custom blacklists.
9.12 Check for updates
If you want to update the system, select check for updates and when that's finished, your phone will have the latest version of the software.
9.13 Regulatory & Safety
View information about your phone, such as Product Model, Manufacturer Name, IMEI, CU Reference, etc.
9.14 Privacy and User Terms
You can view Privacy and User Terms under this menu.
9.15 Version info
This menu provides details about the current software version running on your device.
10 My files
Your phone provides internal storage space for you to manage files and also supports a microSD card. The contents of the microSD card are editable. You can create a new folder and delete, edit, search, mark, and view the details and files it contains.
(1) My files availability depends on country and operator.
11 Troubleshooting
Before contacting the service centre, you are advised to follow the instructions below:
- You are advised to fully charge the battery for optimal operation.
- Avoid storing large amounts of data in your phone as this may affect its performance.
My phone can't be switched on or is frozen
- Check the battery contacts, remove and reinstall your battery, then turn your phone on.
- Check the battery power level, charge for at least 20 minutes.
My phone has not responded for several minutes
- Restart your phone by pressing and holding the End key.
- Remove the battery and re-insert it, then restart the phone.
My phone turns off by itself
- Check whether your phone is locked when not in use, and make sure you don't accidentally turn off your phone when locking it by pressing the End key.
- Check the battery charge level.
My phone can't charge properly
- Make sure you are using a standard battery and the charger from the box.
- Make sure your battery is inserted properly. It must be inserted before plugging in the charger.
- Make sure that your battery is not completely discharged; if battery power is empty for a long time, it may take around 20 minutes to display the battery charger indicator on the screen.
- Make sure charging is carried out under normal conditions (0°C to +40°C).
- When abroad, check that the voltage input is compatible.
My phone can't connect to a network or "No service" is displayed
- Try connecting in another location.
- Verify the network coverage with your operator.
- Check with your operator that your SIM card is valid.
- Try selecting the available network(s) manually.
- Try connecting at a later time if the network is overloaded.
My phone can't connect to the Internet
- Make sure that the internet access service of your SIM card is available.
- Check your phone's Internet connection settings.
- Make sure you are in a place with network coverage.
- Try connecting at a later time or another location.
Invalid SIM card
- Make sure the SIM card has been correctly inserted.
- Make sure the chip on your SIM card is not damaged or scratched.
- Make sure the service of your SIM card is available.
Unable to make outgoing calls
- Make sure you have dialled a valid number and have pressed the call key.
- For international calls, check the country and area codes.
- Make sure your phone is connected to a network, and the network is not overloaded or unavailable.
- Check your subscription status with your operator (credit, SIM card valid, etc.).
- Make sure you have not barred outgoing calls.
- Make sure that your phone is not in flight mode.
Unable to receive incoming calls
- Make sure your phone is switched on and connected to a network (check if the network is overloaded or unavailable).
- Check your subscription status with your operator (credit, SIM card valid, etc.).
- Make sure you have not forwarded incoming calls.
- Make sure that you have not barred certain calls.
- Make sure that your phone is not in flight mode.
The caller's name/number does not appear when a call is received
- Check that you have subscribed to this service with your operator.
- Your caller has concealed his/her name or number.
I can't find my contacts
- Make sure your SIM card is not broken.
- Make sure your SIM card is inserted properly.
- Import all contacts stored in SIM card to phone.
The sound quality of the calls is poor
- You can adjust the volume during a call by pressing the Volume Up/down key.
- Check the network strength.
- Make sure that the receiver, connector or speaker on your phone is clean.
I am unable to use the features described in the manual
- Check with your operator to make sure that your subscription includes this service.
- Make sure this feature does not require an TCL accessory.
When I select a number from my contacts, the number can't be dialled
- Make sure that you have correctly recorded the number in your file.
- Make sure that you have selected the country prefix when calling a foreign country.
I am unable to add a contact to my contacts
- Make sure that your SIM card contacts are not full; delete some files or save the files in the phone contacts.
My callers are unable to leave messages on my voicemail
- Contact your network operator to check service availability.
I can't access my voicemail
- Make sure your operator's voicemail number is correctly entered.
- Try later if the network is busy.
SIM card PIN locked
- Contact your network operator to obtain the PUK code (Personal Unblocking Key).
The phone can't be detected by others via Bluetooth
- Make sure that Bluetooth is turned on and your phone is visible to other users.
- Make sure that the two phones are within Bluetooth's detection range.
How can I transfer data between my phone and PC?
- If you want to transfer data between a memory card/SD card and your PC, connect your phone to the PC via the user data cable and select "SD card" on your phone. You will then be able to transfer data between the two locations.
12 Specifications
OS | Mocor (RTOS) |
Memory | 128MB ROM + 64MB RAM |
Dimensions (LxWxT) | 113*48*14.5 mm |
Weight | 80g |
Display | 1.8" main LCD screen |
Network | T314D:
|
Connectivity |
|
Audio supported formats | AMR-NB, AMR-WB, MID |
Video supported formats | 3gp, MJPG |
Battery | Capacity: 1030 mAh |
Expansion Slot | Dual SIMs + SD card |
Note: Specifications are subject to change without prior notice.
13 Accessories
Standard accessories:
- Battery
- Charger
- Wrap film
Only use the standard batteries, chargers, and accessories along with your device.
(1) If sold with the device, depending on the device you purchased
14 Licences
The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by TCL Communication Ltd. and its affiliates is under licence. Other trademarks and trade names are those of their respective owners.
TCL T314D/T314Q Bluetooth Declaration ID D065426