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Motorola Solutions WAVE PTX™ Device Service Codes Troubleshooting Guide

Introduction

This guide provides essential information for troubleshooting Motorola Solutions WAVE PTX devices. It details how to use service codes and interpret notifications to resolve common issues. The manual is applicable to the TLK 110 Portable Radio and the TLK 25 Series Device.

Key Features

  • Guidance on entering maintenance mode for device diagnostics.
  • Instructions for connecting to the Maintenance Mode Portal via USB or Wi-Fi.
  • Procedures for generating diagnostic logs locally.
  • Steps for wiping device data locally.
  • Detailed explanations of various service codes and failure types, including connection issues, activation failures, and hardware problems.
  • Solutions for common issues such as no cellular or Wi-Fi connection.

Related Publications

For further information, refer to the following related publications:

  • MN009326A01, TLK 110 Portable Radio User Guide
  • MN009327A01, TLK 110 Portable Radio Basic Service Manual
  • MN009911A01, WAVE PTX™ TLK 25 Series Device User Guide

Document History

This manual has undergone several revisions to incorporate updates and improvements. The latest edition, MN009548A01-AE, updated information regarding connecting to the Maintenance Mode Portal.

Models: MN009548A01, MN009548A01-AE, TLK 110 Two-Way Radio, TLK 110, Two-Way Radio, Radio

File Info : application/pdf, 267 Pages, 7.08MB

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MN009548A01-AE multilingual WAVE PTX Device Service Codes Troubleshooting Guide

References

Antenna House PDF Output Library 7.2.1829

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