About Déryné
Established in 1914, Déryné is a bustling landmark restaurant, café, and bakery in Budapest, Hungary. It is a local favorite known for its cosmopolitan vibe, serving brunch, espresso, and classic café dishes. Déryné has been recognized with a Bib Gourmand in the Michelin Main Cities of Europe Guide.
The Challenge
Déryné required rapid and reliable communication across its multi-level premises to ensure efficient workflows, particularly during peak service times. Previous UHF radios lacked the necessary coverage and audio quality. The restaurant sought a system with unlimited range, crystal-clear audio, fast operation, long battery life, and user-friendly, durable devices suitable for kitchen environments.
The Solution: WAVE PTX™
Déryné deployed Motorola Solutions' WAVE PTX broadband PTT solution, featuring TLK 100 two-way radios and the WAVE PTX mobile app. This system provided superior audio quality and volume during trials. Installation was fast and cost-effective, requiring no new infrastructure. Staff received basic training and were able to use the system immediately.
The solution enables instant communication between kitchen, bar, and waiting staff, expediting order-taking and improving service speed. Managers can coordinate events and address issues efficiently. The TLK 100 radios offer excellent coverage, long battery life, and hands-free operation with earpieces. The system's multi-network SIM cards and Wi-Fi connectivity ensure a strong signal across the entire site, including basement areas.
Benefits and Results
The WAVE PTX system has led to significant improvements for Déryné:
- Enhanced communication, efficiency, and productivity.
- Faster problem-solving and query resolution, estimated at a 10% improvement.
- A 15% improvement in overall guest experience rating and customer loyalty.
- Reduced workplace stress and improved employee job satisfaction due to reliable communication.
- Scalability to meet future needs, including the potential use of the WAVE PTX mobile app on smartphones and wearable devices.
Déryné's partner, Anico Kft., provides ongoing maintenance and 24/7 customer support, ensuring the system's optimal performance.
Learn More
For more information on Motorola Solutions' communication technologies, visit www.motorolasolutions.com.
