Samsung NZ30K7880U Electric Cooktop User Manual

Important Safety Instructions

Read and follow all instructions before using your cooktop to prevent the risk of fire, electric shock, personal injury, or damage when using the cooktop. This guide does not cover all possible conditions that may occur. Always contact your service agent or the manufacturer about problems that you do not understand.

WHAT YOU NEED TO KNOW ABOUT SAFETY INSTRUCTIONS

Warnings and Important safety instructions in this manual do not cover all possible conditions and situations that may occur. It is your responsibility to use common sense, caution, and care when installing, maintaining, and operating your cooktop.

Important safety symbols and precautions

What the icons and signs in this user manual mean:

⚠️ WARNING Hazards or unsafe practices that may result in severe personal injury or death.

? CAUTION Hazards or unsafe practices that may result in minor personal injury or property damage.

? CAUTION To reduce the risk of fire, explosion, electric shock, or personal injury when using your cooktop, follow these basic safety precautions.

After reading this section, keep it in a safe place for future reference.

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FOR YOUR SAFETY

When using electrical appliances, you should follow basic safety precautions, including the following:

? CAUTION

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SURFACE COOKING UNITS

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Important safety symbols and precautions

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ELECTRICAL SAFETY

Use factory installed flexible cord to connect to power supply only, do not use power supply cord kit.

⚠️ WARNING If the surface is cracked, switch off and unplug the appliance to avoid the possibility of electrical shock. Do not use your cooktop until the glass surface has been replaced.

CHILD SAFETY

⚠️ WARNING

⚠️ WARNING Accessible parts may become hot during use. To avoid burns, young children should be kept away.

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VENTILATING HOOD

GLASS/CERAMIC COOKING SURFACES

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CRITICAL INSTALLATION WARNINGS

⚠️ WARNING

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Important safety instructions

CRITICAL USAGE WARNING

? CAUTION

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Important safety instructions

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Important safety instructions

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CRITICAL CLEANING WARNINGS

? CAUTION

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1. FCC Notice

FCC STATEMENT: This equipment generates and uses ISM frequency energy and if not installed and used properly, that is in strict accordance with the manufacturer's instructions, may cause interference to radio and television reception. It has been type tested and found to comply with limits for ISM Equipment pursuant to part 18 of FCC Rules, which are designed to part 18 of FCC Rules, which are designed to provide residential installation. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following:

The manufacturer is not responsible for any radio of TV interference caused by unauthorized modification to this microwave oven. It is the responsibility of the user to correct such interference.

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Important safety instructions

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

⚠️ WARNING Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

FCC RF Exposure Requirements

This device complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter and must be installed to provide a separation distance of at least 20cm from all persons.

2. IC Notice

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions:

  1. This device may not cause interference.
  2. This device must accept any interference, including interference that may cause undesired operation of the device.

CAN ICES(B)/NMB(B)

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Before you start

FCC RF Exposure Requirements

This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated so there is at least 8 inches (20 cm) between the radiator and your body. This device and its antenna(s) must not be co-located or operated in conjunction with any other antenna or transmitter.

CALIFORNIA PROPOSITION 65 WARNING

⚠️ WARNING Cancer and Reproductive Harm - www.P65Warnings.ca.gov.

About induction cooktop cooking

? CAUTION

BEFORE COOKING

? CAUTION

DURING COOKING

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Important safety instructions

? CAUTION

AFTER COOKING

? CAUTION If the cooktop is installed above an oven, do not use the cooktop while the oven's Self-cleaning function is on.

Location of the induction cooktop elements and controls

Cooking zones

A diagram shows the layout of the cooktop with numbered zones and controls. The numbers correspond to the descriptions below.

01 Induction front Wide Flex zone: 1800 W. With Power Boost, 2600 W.

02 Induction rear Wide Flex zone: 1800 W. With Power Boost, 2600 W.

03 Center: 11", 3600 W. With Power Boost, 4800 W.

04 Right front: 6", 1400 W. With Power Boost, 2000 W.

05 Control Panel

06 Virtual Flame

07 Wi-Fi communication area

08 Bluetooth communication area

ℹ️ NOTE Do not put cookware either on the Bluetooth or Wi-Fi communication area.

Control Panel

A diagram of the control panel shows various buttons and indicators labeled with numbers 01 through 13. The functions are described below:

01 Power

02 Flex Zone selector

03 Flex zone indicator

04 Power setting selector (Magnetic Knob)

05 Indicators for power settings and residual heat

06 Cooking zone selector

07 Simmer selector ( )

08 Power Boost selector

09 Timer

10 Smart Connect

11 Pause

12 Child Lock

13 Melt selector ( )

Virtual flame technology

Virtual flame technology creates the appearance of flames when you turn on an induction element.

ℹ️ NOTE For optimal performance of the virtual flame, we recommend using the cookware that satisfies the following conditions.

Bottom size 11": 260 ~ 280 mm
6": 135 ~ 150 mm Horizontal Hair-Line
Material Stainless

Magnetic Knob

The magnetic knob is a detachable control knob with a magnetic base you can use to set and adjust the power level of any of the induction elements on your cooktop easily and intuitively. To use the magnetic knob:

  1. Place it in the center of the element control of your choice. The knob's magnet holds it in place.
  2. Press the POWER key to turn on the cooktop, and then press the element's ON/OFF key within 20 seconds.
  3. Grasp and turn the magnetic knob to set the element's power level.

With the cooktop powered on, if you put the magnetic knob over an unused element on the control panel, the cooktop recognizes the knob and sets the power level to 0. Then, you can change the power level using the knob.

ℹ️ NOTE You can also set the power level by touching the element control with your finger. See page 19.

Residual heat indicator

When an individual cooking zone or the cooktop is turned off, the presence of residual heat is shown with an H, h (for “hot”) in the digital display of the appropriate cooking zones. Even after the cooking zone has been switched off, the residual heat indicator goes out only after the cooking zone has cooled.

You can use the residual heat for thawing or keeping food warm.

ℹ️ NOTE The uppercase 'H' indicates higher temperatures than the lowercase 'h'.

⚠️ WARNING As long as the residual heat indicator is illuminated, there is a risk of burns.

⚠️ WARNING If the power supply is interrupted, the H, h symbol will go out and information about residual heat will no longer be available. However, it may still be possible to burn yourself. This can be avoided by always taking care when near the cooktop.

Cooking areas

Operation

Initial cleaning

Wipe the ceramic glass surface with a damp cloth and ceramic cooktop glass cleaner.

⚠️ WARNING Do not use caustic or abrasive cleaners. The surface could be damaged.

Digital display

Safety shutoff

Other reasons why a cooking zone will switch itself off

All cooking zones will switch themselves off if liquid boils over and lands on the control panel. The automatic shutoff will also be activated if you place a damp cloth on the control panel. In both of these instances, you will need to turn the cooktop on again using the main POWER key after the liquid or the cloth has been removed.

Switching the appliance on

Turn the cooktop on by touching the POWER key for approximately 1 second.

ℹ️ NOTE After you have touched the POWER key to switch on your cooktop, you must select a cooking zone or element and a power setting within approximately 20 seconds. Otherwise, the cooktop will switch itself off for safety reasons.

Selecting a cooking zone and power setting

  1. To select an element or cooking zone, touch the ON/OFF key of the zone or element. The digital displays will show .
  2. To set and adjust the power level, run your finger clockwise or counterclockwise along the surface of the element or zone control as shown in the illustration.
  3. If you do not set a power level after selecting an element, the element will turn off automatically after 10 seconds.
  4. You can also use the magnetic knob to control the element or cooking zone. See page 18.

Operation

ℹ️ NOTE If you try to rotate the magnetic knob by grabbing its side or pushing it, it will not work. Grasp the knob with two fingers, and then turn it.

ℹ️ NOTE If you turn the magnetic knob while wearing oven gloves, the knob will not work. You must be bare handed.

Recommended settings

The power levels in the table below are guidelines. The power settings required for various cooking methods depend on a number of variables, including the quality of the cookware being used and the type and amount of food being cooked.

SETTING POWER LEVELS TYPE OF COOKING
HIGH/BOOST 14-15 Boost Bringing water to a boil
Start food cooking
Quickly searing meat
MEDIUM HIGH 10-13 Holding a rapid boil
Deep fat frying, pan frying, stir frying
MEDIUM 7-9 Cooking sauces and gravies
Steaming vegetables
MEDIUM LOW 4-6 Maintaining a slow boil
Keeping foods cooking, poaching, stewing
LOW 1-3 Melt, Simmer Melting chocolate or butter
Keeping foods warm
Simmering

Griddle (Flex zone)

Preheat the griddle (MEDIUM HIGH or HIGH).

Type of cooking Setting
Pancakes MEDIUM LOW
Fried eggs MEDIUM LOW
French toast MEDIUM
Bacon, sausages MEDIUM - cook to desired browness
Hamburgers MEDIUM HI - cook to desired doneness

ℹ️ NOTE The power settings indicated in the table above are provided only as guidelines for your reference. You will need to adjust the power settings according to specific cookware and foods.

Switching the appliance off

To completely switch off the appliance, touch the POWER key for 1 second.

ℹ️ NOTE After you switch off a single cooking zone or the entire cooking surface, the presence of residual heat will be indicated in the digital displays of the corresponding cooking zones by an H or h (for "hot").

Using the child lock

You can use the child lock to safeguard against a child unintentionally turning on a cooking zone and activating the cooking surface. Also, the control panel, with the exception of the POWER key, can be locked to prevent the settings from being changed unintentionally, for example, by wiping over the panel with a cloth.

Switching the child lock On/Off

A diagram illustrates the control panel and the location of the Child Lock button.

  1. Touch the Child Lock key for approximately 1 seconds. An acoustic signal will sound as confirmation.
  2. Touch any control key. L will appear in the displays, indicating the child lock has been activated.
  3. To switch the child lock off, touch the Child Lock key again for 1 seconds. An acoustic signal will sound as confirmation.

ℹ️ NOTE

Timer

A diagram shows the timer display and controls.

  1. Press the Timer key. The number 10 will be displayed above the timer display.
  2. Use the Timer setting selectors (+ or -) to set the desired amount of time. Then, press Timer key again.
  3. To cancel the timer settings, hold down the Timer key for 3 senconds.

ℹ️ NOTE The timer can be adjusted from 0 to 99.

ℹ️ NOTE

Power boost control

The Power Boost P function makes additional power available to each cooking zone (for example, when you want to bring a large volume of water to a boil).

Cooking zones Max Boost time
11" 8 min
6" 10 min
Front or Rear Flex Plus 10 min
Complete Flex Plus 5 min

When the Max Boost times expire, the cooking zones automatically return to power level 15.

ℹ️ NOTE In certain circumstances, the Power Boost P function may be deactivated automatically to protect the internal electronic components of the cooktop.

Power management

The cooking zones have a maximum power available to them. If this power range is exceeded in a cooking zone when you switch on the Power Boost P function, Power Management automatically reduces the power setting of the cooking zone.

A diagram shows indicators for power settings. The indicator for the cooking zone alternates for some seconds between the set power setting and the maximum possible power setting. Then, the indicator changes from the set power setting to the maximum possible power setting.

A. Paired cooking zone

B. Paired cooking zone

Pause

A diagram shows the Pause button on the control panel.

The Pause function simultaneously switches all cooking zones that are switched on to the low power setting. This function can be used to briefly interrupt and then continue the cooking process e.g. to take a telephone call.

When the Pause function is activated, all touch keys except for the Pause, Child Lock, ON/OFF, and POWER keys are disabled. To resume cooking, touch the Pause button. The cooking zones return to their previous setting.

Control Panel Display
To Switch On Touch Pause key
To Switch Off Touch Pause key

Return to previous power level

ℹ️ NOTE Timer functions are not stopped by the Pause function.

Flex zone

You can use the Flex zone function to operate and control the two elements on the left side simultaneously, as a single cooking zone, and then use the zone for large cookware. (Examples: oval cookware, large spaghetti pots, etc.)

Diagrams illustrate the Flex zone operation and control.

  1. Touch the Flex Zone selector. The two left elements are synched and will now work together.
  2. Use an element control as shown to adjust the power level of the two left elements. The power setting displays of the two left elements (front and rear) will change together.
  3. To disable the Flex Zone function, touch the Flex Zone selector.
  4. You can also use the magnetic knob to control the two elements. See page 18.

ℹ️ NOTE To turn the synched elements off, touch the ON/OFF key for any synched element. The two synced elements will turn off simultaneously.

Flex zone Indicator

The Flex Zone indicator uses pan detection to display the active zone when the Flex Zone function is enabled.

ℹ️ NOTE If an inappropriate pot or pan is placed on the cooking zone, the indicator blinks. If the pot or pan is not removed, the cooking zone turns off. Any one element of the Flex zone may not operate properly with a small pan or pot if it slants to one element even slightly.

Size of pans

Induction cooking zones adapt automatically to the size of the bottom of the cookware up to a certain limit. However the magnetic part of the bottom of the cookware must have a minimum diameter depending upon the size of the cooking zone.

Cooking zones Minimum diameter of the bottom of the cookware
Front or Rear Flex zone plus 5.5 inch (140 mm)
Flex zone plus 9.4 inch (240 mm) (long side dimension), oval, fish kettle

Flex zone Plus

A diagram shows four cooking zones labeled 1 through 4.

The Flex zone is the large cooking area located on the left side of the hob (see the figure below) that is specially designed to accommodate multiple pots and pans of varying shapes and sizes at once. The Flex zone has four zones that are operated by individual inductors, allowing you to cook regardless of where cookware is placed on a cooking zone.

With Flex zone Plus, you can use a combination of different cooking zones to enlarge the cooking area. See the table below for the corresponding sensor to touch to activate the different combinations.

Cooking Zone 1 burner 2 burner 3 burner 4 burner
1 - =
2 - =
3 - =
4 - =

ℹ️ NOTE

Sound on/off

Diagrams illustrate the steps for turning sound on/off.

  1. Touch the POWER key for approximately 1 second.
  2. Touch the key for 3 seconds within 10 seconds of pressing the POWER key.
  3. Sound will turn off and OF will appear in the Timer display.
  4. To change the Sound setting, repeat Steps 1 and 2. Sound will turn ON and 0ń will appear in the Timer display.

ℹ️ NOTE To change the Sound On/Off setting, you must operate the Sound On/Off function within 10 seconds of turning the power on.

Virtual flame on/off

Diagrams illustrate the steps for turning Virtual Flame on/off.

  1. Touch the POWER key for approximately 1 second.
  2. Touch the Pause key for 3 seconds within 10 seconds of pressing the POWER key.
  3. Virtual flame will turn off and OF will appear in the Timer display.
  4. To change the Virtual flame setting, repeat Steps 1 and 2. Virtual flame will turn ON and will appear in the Timer display.

ℹ️ NOTE To change the Virtual flame On/Off setting, you must operate the Virtual flame On/Off function within 10 seconds of turning the power on.

Before using the cooktop

Use quality cookware in good condition

The cookware used with the cooktop surface should have flat bottoms that make good contact with the entire surface of the Cooking Zone. Check for flatness by rotating a ruler across the bottom of the cookware. Be sure to follow all the recommendations for using cookware.

A diagram shows correct vs. incorrect cookware shapes.

Also remember to

? CAUTION

Operation

Cookware for induction cooking zones

The Induction element can only be turned on when cookware with a magnetic base is placed on one of the cooking zones. You can use the cookware identified as suitable below.

Cookware material Suitable
Steel, Enamelled steel Yes
Cast iron Yes
Stainless steel If appropriately labelled by the manufacturer
Aluminium, Copper, Brass No
Glass, Ceramic, Porcelain No

ℹ️ NOTE

Using the correct size cookware

A diagram compares correct and incorrect cookware placement and size.

ℹ️ NOTE

Pot and pan sizes

Induction cooking zones adapt automatically to the size of the bottom of the cookware up to a certain limit. However the magnetic part of the bottom of the cookware must have a minimum diameter depending upon the size of the cooking zone.

Cooking zones Minimum diameter of the bottom of the cookware
1 Front or Rear Flex zone plus 5.5 inch (140 mm) (Long side diameter 9.4 inch (240 mm))
2 6.3 inch (160 mm)
3 3.9 inch (100 mm)

Operating noises

You may hear the following operational noises:

Using suitable induction cookware

Suitability test

Cookware is suitable for induction cooking if a magnet sticks to the bottom of the cookware and the cookware is labelled as suitable by the cookware manufacturer.

A diagram shows a magnet sticking to a pan bottom.

Better pans produce better results

Energy saving tips

You can save valuable energy by observing the following points:

Diagrams illustrate correct and incorrect placement of pots and pans for energy saving.

Temperature detection

If for any reason the temperatures on any of the cooking zones exceeds the safety level, then the cooking zone will automatically reduce the heat to a lower power level.

When you have finished using the cooktop, the cooling fan will continue to run until the cooktop's electronics have cooled down. The cooling fan switches itself on and off depending upon the temperature of the electronics.

ℹ️ NOTE If the induction cooktop overheats because of abnormal operation, will be displayed and the induction cooktop will turn off.

Protecting the cooktop surface

Cleaning

Preventing marks and scratches

Preventing stains

Preventing other damage

Using the smart connect feature

The cooktop has built in a Wi-Fi module that you can use to sync the cooktop with the SmartThings app. On the smartphone app, you can:

Functions that can be operated from the SmartThings app may not work smoothly if communication conditions are poor or the product is installed in a place with a weak Wi-Fi signal.

How to connect the cooktop

Before you can use the remote features of your Samsung cooktop, you must pair it to the SmartThings app.

  1. Download and open the SmartThings app on your smart device.
  2. Press the POWER key to turn the cooktop on.
  3. Follow the app's instructions, and then touch and hold the Smart Connect key for 3 seconds.
  4. While the connection is being made, the LED indicator above the Smart Connect key blinks. Once the process is complete, the indicator glows without blinking. Now the cooktop is connected successfully.
  5. If the Smart Connect LED indicator does not turn on, follow the instruction in the app to reconnect.

ℹ️ NOTE

Wi-Fi On/Off

Touch the Smart Connect key to turn on or turn off the Wi-Fi connection.

Using the hood control feature

This product features a Bluetooth device that you can use to connect the cooktop to Samsung hood control models. Through the Bluetooth connection, you can use the hood control function on the SmartThings app.

To find out more about Samsung hood control-enabled models, visit www.samsung.com.

To connect to a hood control model

  1. Download and run the SmartThings app on your smartphone. Then, complete the Smart Connect procedure to connect to the cooktop.
  2. Follow the Bluetooth instructions of the hood control model and activate the Bluetooth connection.
  3. Touch and hold the Smart Connect and Child lock buttons simultaneously to make the Bluetooth connection. When the Bluetooth connection is sucessfully established, appears on the display.
  4. Follow the instructions in the user manual of the hood control model and the App guide to use the hood control.

ℹ️ NOTE

Maintaining your appliance

Care and cleaning of the glass cooktop

Normal daily use cleaning

Use only a ceramic cooktop cleaner. Other creams may not be as effective. By following these steps, you can maintain and protect the surface of your glass cooktop.

  1. Before using the cooktop for the first time, clean it with a ceramic cooktop cleaner.
  2. This helps protect the top and makes cleanup easier.
  3. Daily use of a ceramic cooktop cleaner will help keep the cooktop looking new.
  4. Shake the cleaning cream well. Apply a few drops of cleaner directly to the cooktop.
  5. Use a paper towel or a cleaning pad for ceramic cooktops to clean the entire cooktop surface.
  6. Use a dry cloth or paper towel to remove all cleaning residue. No need to rinse.

⚠️ WARNING DAMAGE to your glass surface may occur if you use scrub pads other than those recommended.

Removing burned-on residue

  1. Allow the cooktop to cool.
  2. Spread a few drops of ceramic cooktop cleaner on the entire burned residue area.
  3. Using a cleaning pad for ceramic cooktops, rub the residue area, applying pressure as needed.
  4. If any residue remains, repeat the steps listed above as needed.
  5. For additional protection, after all residue has been removed, polish the entire surface by applying ceramic cooktop cleaner with a paper towel.

Removing heavy, burned-on residue

  1. Allow the cooktop to cool.
  2. Use a single-edge razor-blade scraper at approximately a 45° angle against the glass surface and scrape the soil. It will be necessary to apply pressure to remove the residue.
  3. After scraping with the razor scraper, spread a few drops of ceramic cooktop cleaner on the entire burned residue area. Use a cleaning pad to remove any remaining residue. (Do not scrape the seal around the edges of the cooktop.)
  4. For additional protection, after all residue has been removed, polish the entire surface by applying ceramic cooktop cleaner with a paper towel.

Removing metal marks and scratches

⚠️ WARNING Carefully check the bottoms of pans for roughness that may scratch the cooktop.

Cleaning the cooktop seal

To clean the seal around the edges of the glass, lay a wet cloth on it for a few minutes, then wipe clean with a nonabrasive cleaner.

Potential for permanent damage to the glass surface

Cleaning sugary spills and melted plastic

  1. Turn off all surface units. Remove hot pans.
  2. Wearing an oven mitt, use a single-edge razor-blade scraper to move the spill to a cool area of the cooktop. Remove the spill with paper towels.
  3. Any remaining spillover should be left until the surface of the cooktop has cooled.
  4. Don't use the surface units again until all of the residue has been completely removed.

ℹ️ NOTE If pitting or indentations in the glass surface have already occurred, the cooktop glass will have to be replaced. In this case, service will be necessary.

Troubleshooting and information code

Troubleshooting

Samsung works hard to ensure that you don't have problems with your new electric cooktop. If you run into unexpected trouble, look first for a solution in the tables below. If you're still having trouble after trying the suggested solution, call Samsung at 1-800-SAMSUNG (1-800-726-7864).

Problem Possible cause Solution
The surface units will not maintain a rolling boil or will not cook fast enough. You may be using inappropriate cookware.
In some areas, the power (voltage) may be low.
Use pans which are flat and match the diameter of the surface unit selected.
Cover the pan with a lid until the desired heat is obtained.
The surface units will not turn on. A fuse in your home may be blown or a circuit breaker may have tripped.
The cooktop controls are set improperly.
Replace the fuse or reset the circuit breaker.
Check if the correct control is set for the surface unit you are using.
Areas of discoloration on the cooktop. Food spillover was not cleaned.
The surface is hot and the model features a light-colored cooktop.
Refer to the section on the care and cleaning of the glass cooktop on page 30.
This is normal. The surface may appear discolored when it is hot. This is temporary and will disappear as the glass cools.

Troubleshooting

Problem Possible cause Solution
The surface unit frequently cycles on and off. The element will cycle on and off to maintain the power setting. This is normal operation, and not a system failure. Cycling at the high power setting is normal and can occur if the cookware is too small for the cooktop element or if the cookware bottom is not flat. Use the cooktop as usual.
Scratches or abrasions on the cooktop surface. The cooktop is being cleaned improperly. Scratches are not removable. Tiny scratches will become less visible in time as a result of cleaning. Use ceramic glass top cleaning cream. Do not use chemical or corrosive agents. These agents may damage the surface of the product.
Cookware with rough bottoms was used on the cooktop or there were coarse particles (eg. salt or sand) present between the cookware and the surface of the cooktop. To avoid scratches, follow the recommended cleaning procedures. Make sure cookware bottoms are clean before use, and use cookware with smooth bottoms.
Cookware has been slid across the cooktop surface.
Brown streaks or specks. Boilovers have been cooked onto the surface. Wait until the surface cools down. Then, use a single-edge razor-blade scraper at approximately a 45° angle against the glass surface to remove the soil. See the section on the care and cleaning of the glass cooktop on page 30.
Areas of discoloration with metallic sheen. Mineral deposits from water and food have been left on the surface of the cooktop. Remove using a ceramic-glass cooktop cleaning cream. Use cookware with clean, dry bottoms. Clean the cooktop with a ceramic cleaning agent regularly every week.
"Cracking" or "popping" sound. This is the sound of the metal heating and cooling during cooking. This is normal operation and not a system failure. Use the cooktop as usual.

Information codes

Displayed code Possible cause Solution
C0 The top sensor is open when the burner is operating. Turn off the cooktop and then restart. If the problem continues, unplug the power cord for 30 seconds or more and then reconnect. If the problem is not fixed, please contact a local Samsung service center.
C1 The top sensor is short when the burner is operating.
C2 This code appears if the internal temperature of a burner rises abnormally high.
d0 The IGBT sensor is open when the burner is operating. Check if the key pad is wet or a key is depressed. If the problem continues, restart the appliance using the POWER button. If the problem still continues, contact a local Samsung service center.
F0 The IGBT sensor is short when the burner is operating.
F1 The key is pressed for more than 8 seconds.
F2 Communications between main and sub PCBs failed. Restart the appliance using the POWER button. If the problem continues, disconnect power for more than 30 seconds. Then, restart the appliance. If the problem still continues, contact a local Samsung service center.
UP Communications between main and EEP-ROM failed.
A2 The touch-enabled IC communicates abnormally.
The voltage is too high or low. Check the power connection and make sure to turn the appliance on after regulating the voltage (208 V to 240 V).
DC Motor Locking Information It occurs when DC Motor cannot operate due to defects of PCB, wiring or blockage of on motor blade.

Warranty (U.S.A)

PLEASE DO NOT DISCARD. THE PAGE REPLACES THE WARRANTY PAGE IN THE USE & CARE GUIDE

Samsung ELECTRIC COOKTOP

LIMITED WARRANTY TO ORIGINAL PURCHASER WITH PROOF OF PURCHASE

This Samsung brand product, as supplied and distributed by Samsung ELECTRONICS AMERICA INC. (Samsung) and delivered new, in the original carton to the original consumer purchaser, is warranted by Samsung against manufacturing defects in materials or workmanship for the limited warranty period, starting on the date of delivery to the original consumer purchaser, of:

One (1) Year Parts and Labor

This limited warranty is valid only on products purchased and used in the United States that have been installed, operated, and maintained according to the instructions attached to or furnished with the product. To receive warranty service, the purchaser must contact Samsung at the address or phone number provided below for problem determination and service procedures. Warranty service can only be performed by a Samsung authorized service center. The original dated bill of sale and/or proof of delivery must be presented upon request as proof of purchase to Samsung or Samsung's authorized service center to receive warranty service.

Samsung will provide in-home service within the contiguous United States during the warranty period at no charge, subject to availability of Samsung authorized servicers within the customer's geographic area. If in-home service is not available, Samsung may elect, at its option, to provide transportation of the product to and from an authorized service center. If the product is located in an area where service by a Samsung authorized servicer is not available, you may be responsible for a trip charge or required to bring the product to a Samsung authorized service center for service.

To receive in-home service, product must be unobstructed and accessible to the service agent.

During the applicable warranty period, a product will be repaired, replaced, or the purchase price refunded, at the sole option of Samsung. Samsung may use new or reconditioned parts in repairing a product, or replace the product with a new or reconditioned product. Replacement parts and products are warranted for the remaining portion of the original product's warranty or ninety (90) days, whichever is longer. All replaced parts and products are the property of Samsung and you must return them to Samsung.

This limited warranty covers manufacturing defects in materials or workmanship encountered in normal household, noncommercial use of this product and shall not cover the following: damage that occurs in shipment, delivery, installation, and uses for which this product was not intended; damage caused by unauthorized modification or alteration of the product; product where the original factory serial numbers have been removed, defaced, changed in any way, or cannot be readily determined; cosmetic damage including scratches, dents, chips, and other damage to the product's finishes; damage caused by abuse, misuse, pest infestations, accident, fire, floods, or other acts of nature or God; damage caused by use of equipment, utilities, services, parts, supplies, accessories, applications, installations, repairs, external wiring or connectors not supplied or authorized by Samsung; damage caused by incorrect electrical line current, voltage, fluctuations and surges; damage caused by failure to operate and maintain the product according to instructions; in-home instruction on how to use your product; and service to correct installation not in accordance with electrical or plumbing codes or correction of household electrical or plumbing (i.e., house wiring, fuses, or water inlet hoses). In addition, damage to the glass cooktop caused by (i) use of cleaners other than the recommended cleaners and pads or (ii) hardened spills of sugary materials or melted plastic that are not cleaned according to the directions in the use and care guide are not covered by this limited warranty.

The cost of repair or replacement under these excluded circumstances shall be the customer's responsibility.

Visits by an authorized servicer to explain product functions, maintenance or installation are not covered by this limited warranty. Please contact Samsung at the number below for assistance with any of these issues.

EXCLUSION OF IMPLIED WARRANTIES

IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific rights, and you may also have other rights, which vary from state to state.

LIMITATION OF REMEDIES

YOUR SOLE AND EXCLUSIVE REMEDY IS PRODUCT REPAIR, PRODUCT REPLACEMENT, OR REFUND OF THE PURCHASE PRICE AT Samsung's OPTION, AS PROVIDED IN THIS LIMITED WARRANTY. Samsung SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO TIME WAY FROM WORK, HOTELS AND/OR RESTAURANT MEALS, REMODELING EXPENSES, LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF Samsung HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific rights, and you may also have other rights, which vary from state to state.

Samsung does not warrant uninterrupted or error-free operation of the product. No warranty or guarantee given by any other person, firm, or corporation with respect to this product shall be binding on Samsung.

To obtain warranty service, please contact Samsung at:

Samsung Electronics America, Inc.
85 Challenger Road
Ridgefield Park, NJ 07660
1-800-SAMSUNG (726-7864) and www.samsung.com/us/support

Registration

Please register your product online at www.samsung.com/register.

Questions

For questions about features, operation/performance, parts, accessories, or service, call 1-800-SAMSUNG (726-7864), or visit our Web site at www.samsung.com/us/support.

Model # _________________________ Serial # _________________________

Please attach your receipt (or a copy) to this manual. You may need it, along with your model and serial number, when calling for assistance.

Warranty (CANADA)

PLEASE DO NOT DISCARD. THE PAGE REPLACES THE WARRANTY PAGE IN THE USE & CARE GUIDE

Samsung ELECTRIC COOKTOP

LIMITED WARRANTY TO ORIGINAL PURCHASER

This Samsung brand product, as supplied and distributed by Samsung ELECTRONICS CANADA, INC. (Samsung) and delivered new, in the original carton to the original consumer purchaser, is warranted by Samsung against manufacturing defects in materials and workmanship for a limited warranty period of:

One (1) Year Parts and Labor, Five (5) Years Parts Warranty For Glass Cooktop

During this limited additional four-years warranty, you will responsible for any labor or in-home service.

This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in the CANADA. To receive warranty service, the purchaser must contact Samsung for problem determination and service procedures. Warranty service can only be performed by a Samsung authorized service center. The original dated bill of sale must be presented upon request as proof of purchase to Samsung or Samsung's authorized service center. Samsung will provide in-home service during the warranty period at no charge subject to availability within the contiguous CANADA. In home service is not available in all areas. To receive in home service, the product must be unobstructed and accessible to the service agent. If service is not available Samsung may elect to provide transportation of the product to and from an authorized service center.

Samsung will repair or replace this product, at our option and at no charge as stipulated herein, with new or reconditioned parts or products if found to be defective during the limited warranty period specified above. All replaced parts and products become the property of Samsung and must be returned to Samsung. Replacement parts and products assume the remaining original warranty, or ninety (90) days, whichever is longer. This limited warranty covers manufacturing defects in materials and workmanship encountered in normal, noncommercial use of this product and shall not apply to the following: damage which occurs in shipment; delivery and installation; applications and uses for which this product was not intended; altered product or serial numbers; cosmetic damage or exterior finish; accidents, abuse, neglect, fire, water, lightning or other acts of nature; use of products, equipment, systems, utilities, services, parts, supplies, accessories, applications, installations, repairs, external wiring or connectors not supplied or authorized by Samsung which damage this product or result in service problems; incorrect electrical line voltage, fluctuations and surges; customer adjustments and failure to follow operating instructions, maintenance and environmental instructions that are covered and prescribed in the instruction book; product removal and reinstallation; problems caused by pest infestations, and overheating or overcooking by user. This limited warranty shall not cover cases of incorrect electric current, voltage or supply, light bulbs, house fuses, house wiring, cost of a service call for instructions, or fixing installation errors. Furthermore, damage to the glass cooktop caused by the use of cleaners other than the recommended cleaners and pads, damage to the glass cook top caused by hardened spills of sugary materials or melted plastic that are not cleaned according to the directions in the use and care guide are not covered. Samsung does not warrant uninterrupted or error-free operation of the product.

Appendix

Open source announcement

The software included in this product contains open source software. You may obtain the complete corresponding source code for a period of three years after the last shipment of this product by sending an email to mailto:oss.request@samsung.com. It is also possible to obtain the complete corresponding source code in a physical medium such as a CD-ROM; a minimal charge will be required. The following URL http://opensource.samsung.com/opensource/SimpleConnectTP/seq/0 leads to the download page of the source code made available and open source license information as related to this product. This offer is valid to anyone in receipt of this information.

Model name & serial number

Both the model name and the serial number are labeled on the side of the cooktop base. For later use, write down the information onto the current page.

Model Name _________________________

Serial Number _________________________

Models: NZ30K7880U 4 Element Smart Induction Cooktop, NZ30K7880U, 4 Element Smart Induction Cooktop, Smart Induction Cooktop, Induction Cooktop, Cooktop

File Info : application/pdf, 40 Pages, 8.41MB

PDF preview unavailable. Download the PDF instead.

O DG68-00823A-09 IB FULL NZ30K7880U EN

References

Adobe PDF Library 17.0 Adobe InDesign 20.0 (Windows)

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