Samsung Electric Cooktop

User manual

Model: CC70F36*****

To find out if your model is ENERGY STAR Certified go to www.energystar.gov/productfinder

Important Safety Instructions

Read and follow all instructions before using your cooktop to prevent the risk of fire, electric shock, personal injury, or damage when using the cooktop. This guide does not cover all possible conditions that may occur. Always contact your service agent or the manufacturer about problems that you do not understand.

WHAT YOU NEED TO KNOW ABOUT SAFETY INSTRUCTIONS

Warnings and Important safety instructions in this manual do not cover all possible conditions and situations that may occur. It is your responsibility to use common sense, caution, and care when installing, maintaining, and operating your cooktop.

Important safety symbols and precautions

What the icons and signs in this user manual mean:

⚠️ WARNING

Hazards or unsafe practices that may result in severe personal injury or death.

? CAUTION

Hazards or unsafe practices that may result in minor personal injury or property damage.

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? CAUTION

To reduce the risk of fire, explosion, electric shock, or personal injury when using your cooktop, follow these basic safety precautions.

? NOTE These warning signs are here to prevent injury to you and others. Please follow them explicitly. After reading this section, keep it in a safe place for future reference.

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FOR YOUR SAFETY

When using electrical appliances, you should follow basic safety precautions, including the following:

? CAUTION

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SURFACE COOKING UNITS

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Important Safety Instructions (Continued)

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ELECTRICAL SAFETY

⚠️ WARNING

If the surface is cracked, switch off and unplug the appliance to avoid the possibility of electrical shock. Do not use your cooktop until the glass surface has been replaced.

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CHILD SAFETY

⚠️ WARNING

⚠️ WARNING

Accessible parts may become hot during use. To avoid burns, young children should be kept away.

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VENTILATING HOOD

GLASS/CERAMIC COOKING SURFACES

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CRITICAL INSTALLATION WARNINGS

⚠️ WARNING

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CRITICAL USAGE WARNING

? CAUTION

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Important Safety Instructions (Continued)

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USAGE CAUTIONS

? CAUTION

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CRITICAL CLEANING WARNINGS

? CAUTION

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1. FCC NOTICE

FCC STATEMENT :

This equipment generates and uses ISM frequency energy and if not installed and used properly, that is in strict accordance with the manufacturer's instructions, may cause interference to radio and television reception. It has been type tested and found to comply with limits for ISM Equipment pursuant to part 18 of FCC Rules, which are designed to provide residential installation. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following:

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FCC Notice (Continued)

The manufacturer is not responsible for any radio of TV interference caused by unauthorized modification to this microwave oven. It is the responsibility of the user to correct such interference.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

⚠️ WARNING

Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

FCC RF Exposure Requirements

This device complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter and must be installed to provide a separation distance of at least 20cm from all persons.

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2. IC Notice

This device contains licence-exempt transmitter(s)/ receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions:

  1. This device may not cause interference.
  2. This device must accept any interference, including interference that may cause undesired operation of the device.

CAN ICES(B)/NMB(B)

IC RADIATION EXPOSURE STATEMENT:

This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated so there is at least 8 inches (20 cm) between the radiator and your body. This device and its antenna(s) must not be co-located or operated in conjunction with any other antenna or transmitter.

CALIFORNIA PROPOSITION 65 WARNING

⚠️ WARNING

Cancer and Reproductive Harm - www.P65Warnings.ca.gov.

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Before you start

About induction cooktop cooking

? CAUTION

BEFORE COOKING

? CAUTION

DURING COOKING

Before you start (Continued)

? CAUTION

AFTER COOKING

? CAUTION

If the cooktop is installed above an oven, do not use the cooktop while the oven's Self-cleaning function is on.

Location of the induction cooktop elements and controls

Cooking zones

Diagram showing the cooktop surface with 8 numbered cooking zones and a control panel area. Zones are arranged in two rows. Top row: 02, 06. Middle row: 03, 04, 05. Bottom row: 01. Zone 07 is the control panel. Zone 08 is the Wi-Fi communication area.

01 Induction Left front 7", 1800 W with Power Boost 2300 W
02 Induction Left rear 7", 1800 W with Power Boost 2300 W
03 Induction Left SYNC, 3400 W with Power Boost 3600 W
04 Induction Center 11", 2300 W with Power Boost 4300 W
05 Induction Right front 6", 1200 W with Power Boost 1500 W
06 Induction Right rear 7", 1800 W with Power Boost 2300 W
07 Control Panel
08 Wi-Fi communication area

? NOTE Do not put cookware on the Wi-Fi communication area.

Control Panel

Diagram of the control panel with numbered touch-sensitive buttons: 01 Power, 02 Timer, 03 Simmer, 04 Pause, 05 Cooking zone, 06 SYNC, 07 Control key, 08 Boost. Below the buttons are indicators for selected heat settings, residual heat, and child lock status.

Function Description
01 Power To activate and deactivate the hob.
02 Timer To turn timer on or off and set timer.
03 Simmer To keep cooked food warm.
04 Pause To switch all cooking zones on to the low power setting. Press 3 seconds to lock or unlock the control panel. (Child safety lock)
05 Cooking zone To select the cooking zone.
06 SYNC To activate SYNC Function.
07 Control key To set a heat setting and increase or decrease the time.
08 Power boost key To activate the function.

Cooking areas

Initial cleaning

Wipe the ceramic glass surface with a damp cloth and ceramic cooktop glass cleaner.

⚠️ WARNING

Do not use caustic or abrasive cleaners. The surface could be damaged.

Digital display

Safety shutoff

Other reasons why a cooking zone will switch itself off

All cooking zones will switch themselves off if liquid boils over and lands on the control panel. The automatic shutoff will also be activated if you place a damp cloth on the control panel. In both of these instances, you will need to turn the cooktop on again using the main Power (▶️) key after the liquid or the cloth has been removed.

Operation

Residual heat indicator

When an individual cooking zone or the cooktop is turned off, the presence of residual heat is shown with an ?, ? (for "hot") in the digital display of the appropriate cooking zones. Even after the cooking zone has been switched off, the residual heat indicator goes out only after the cooking zone has cooled.

You can use the residual heat for thawing or keeping food warm.

⚠️ WARNING

As long as the residual heat indicator is illuminated, there is a risk of burns.

⚠️ WARNING

If the power supply is interrupted, the ? symbol will go out and information about residual heat will no longer be available. However, it may still be possible to burn yourself. This can be avoided by always taking care when near the cooktop.

? NOTE The uppercase '?' indicates higher temperatures than the lowercase '?'.

Switching the appliance on

The appliance is switched on using the Power (▶️) key. Touch the Power (▶️) key for approximately 1 ~ 2 seconds. The digital displays will show 0.

? NOTE After the Power (▶️) key has been touched to switch on your appliance, a heat setting must be selected within approximately 20 seconds. Otherwise, the appliance will switch itself off for safety reasons.

Select cooking zone and heat setting

Diagram showing the cooktop zones with sensors. Below is a graphic representing the heat setting selector, ranging from 0 to 15, with a 'Boost' indicator.

  1. For selecting the cooking zone, touch the corresponding cooking zone's sensor.
  2. For setting and adjusting the power level, touch the Heat setting selectors.

? NOTE

Operation (Continued)

Using keep warm

  1. Use this function to keep cooked food warm. Touch the corresponding cooking zone's sensor.
  2. Touch the Simmer (♨️) key. The burner display will be changed.
  3. For setting and adjusting the Simmer level, touch the Heat setting selectors.
  4. Touch the Simmer (♨️) key again to turn off the burner.

Power boost control

The Power Boost (⚡) function makes additional power available to each cooking zone (for example, when you want to bring a large volume of water to a boil).

Cooking zones Max Boost time
Right front (6") 5 min
Left rear / front / SYNC 5 min
Right rear (7") 5 min
Center (11") 5 min

When the Max Boost times expire, the cooking zones automatically return to power level 15.

? NOTE In certain circumstances, the Power Boost (⚡) function may be deactivated automatically to protect the internal electronic components of the cooktop.

Power management

The cooking zones have a maximum power available to them.

If this power range is exceeded by switching on the Power Boost (⚡) function, Power Management automatically reduces the heat setting of the cooking zone.

The indicator for this cooking zone alternates for 3 seconds between the set heat setting and the maximum possible heat setting. After then, the indicator changes from the set heat setting to maximum possible heat setting.

Recommended settings

The power levels in the table below are guidelines. The power settings required for various cooking methods depend on a number of variables, including the quality of the cookware being used and the type and amount of food being cooked.

Setting Power levels Type of cooking
High/Boost 14 - 15 Boost • Bringing water to a boil
• Start food cooking
• Quickly searing meat
Medium high 10 - 13 • Holding a rapid boil
• Deep fat frying, pan frying, stir frying
Medium 7 - 9 • Cooking sauces and gravies
• Steaming vegetables
Medium low 4 - 6 • Maintaining a slow boil
• Keeping foods cooking, poaching, stewing
Low 1 - 3 Melt, Simmer • Melting chocolate or butter
• Keeping foods warm
• Simmering

Switching the appliance off

To completely switch off the appliance, use the Power (▶️) key. Touch the Power (▶️) key for approximately 1 ~ 2 seconds.

? NOTE After switching off a single cooking zone or the entire cooking surface, the presence of residual heat will be indicated in the digital displays of the corresponding cooking zones in the form of an ?, two steps for "hot". As the temperature lowers, ? will change to ?, and then disappear.

SYNC

You can use the SYNC function to operate and control the two elements on the left side simultaneously, as a single cooking zone, and then use containers large enough to cover two burners. (Examples: oval cookware, large Non-circular cookware, large spaghetti pots, etc.)

  1. Touch the SYNC (?) selector. The two left elements are synched and will now work together.
  2. Use an element control as shown to adjust the power level of the two left elements. The power setting displays of the two left elements (front and rear) will change together.
  3. To disable the SYNC function, touch the SYNC (?) selector.

? NOTE To turn the synched elements off, touch the SYNC (?) key for any synched element. The two synced elements will turn off simultaneously.

Quick stop

To switch off a cooking zone, press and hold the cooking zone sensor for 3 seconds.

Pause

The Pause function simultaneously switches all cooking zones that are switched on to the low power setting and then back to the heat setting that was previously set. This function can be used to briefly interrupt and then continue the cooking process e.g. to take a telephone call. When the Pause function is activated, all touch sensors except for the Pause, Lock (?) key are disabled. To resume cooking, touch the Pause (⏸️) sensor again.

Control Panel Display
Touch Pause (⏸️) 2
Touch Pause (⏸️) Return to previous power level

? NOTE Timer functions are not stopped by the Pause function.

Using the child safety lock

You can use the child safety lock to safeguard against unintentionally turning on a cooking zone and activating the cooking surface. Also the control panel, with the exception of the Lock (?) key (Only turn off control), can be locked in order to prevent the settings from being changed unintentionally, for example, by wiping over the panel with a cloth.

Switching the child safety lock On/Off

  1. Touch and hold the Lock (?) key for approximately 3 seconds. An acoustic signal will sound as confirmation.
  2. Touch any control sensor. ? will appear in the displays, indicating the child safety lock has been activated.
  3. For switching the child safety lock off, touch and hold the Lock (?) key again for 3 seconds. An acoustic signal will sound as confirmation.

? NOTE

Timer

  1. Press Cooking setting zone.
  2. Press the Timer (⏱️) key.
  3. Long press on Timer setting screen increases time quickly.

? NOTE

  1. Do not blink while user is changing the key value. (Touching control panel.)
    • One unit of time increase is 1 minute.
    • The timer can be adjusted from 0 to 99.
  2. To cancel the timer settings, hold the Timer (⏱️) key for 3 seconds.

? NOTE

Sound on/off

  1. Touch the Power (▶️) key for approximately 1 ~ 2 seconds.
  2. Press the Timer (⏱️) key for 3 seconds within 10 seconds after the power has turned on.
  3. Sound will turn off and [display: OF] will be displayed in the display.
  4. To change the sound setting, repeat steps 2 and 3. Sound will turn on and [display: ON] will show in the display.

? NOTE It is not possible to change the sound settings after 10 seconds from turning the power on.

Before using the cooktop

Use quality cookware in good condition

The cookware used with the cooktop surface should have flat bottoms that make good contact with the entire surface of the Cooking Zone. Check for flatness by rotating a ruler across the bottom of the cookware. Be sure to follow all the recommendations for using cookware.

Also remember to

? CAUTION

Diagrams illustrating correct and incorrect cookware usage. Correct shows a flat-bottomed pan with straight sides, fully covering the cooking zone, and balanced. Incorrect shows warped bottoms/sides, pans not meeting minimum size, pans not resting fully on the surface, or heavy handles tilting the pan.

? NOTE ANY one of the incorrect conditions listed above may be detected by the sensors located below the ceramic cooktop surface. If the cookware does not meet one or more of these conditions, one or more of the Cooking Zones will not heat, and settings will flash in the affected Cooking Zone display. Correct the problems before attempting to activate the cooktop.

Cookware for induction cooking zones

The Induction element can only be turned on when cookware with a magnetic base is placed on one of the cooking zones. You can use the cookware identified as suitable below.

Cookware material Suitable
Steel, Enamelled steel Yes
Cast iron Yes
Stainless steel If appropriately labelled by the manufacturer
Aluminium, Copper, Brass No
Glass, Ceramic, Porcelain No

? NOTE

Using the correct size cookware

? NOTE

Pot and pan sizes

Induction cooking zones adapt automatically to the size of the bottom of the cookware up to a certain limit. However the magnetic part of the bottom of the cookware must have a minimum diameter depending upon the size of the cooking zone.

Diagram showing the cooktop zones with numbers 01-05. A table lists cooking zones (1,2,5; 3; 4) and their corresponding minimum bottom diameter in inches (7, 11, 6).

Cooking zones Minimum diameter of the bottom of the cookware
1, 2, 5 7 inch
3 11 inch
4 6 inch

Operating noises

You may hear the following operational noises:

These noises are normal and do not indicate any defects.

Using suitable induction cookware

Suitability test

Diagram showing a frying pan with a magnet being held near its base. An arrow indicates that if the magnet sticks, the cookware is suitable for induction.

Cookware is suitable for induction cooking if a magnet sticks to the bottom of the cookware and the cookware is labelled as suitable by the cookware manufacturer.

Better pans produce better results

Energy saving tips

You can save valuable energy by observing the following points:

Diagrams showing correct and incorrect pan placement relative to the cooking zone. Correct shows the pan fully covering the zone. Incorrect shows the pan too small or not centered.

Temperature detection

If for any reason the temperatures on any of the cooking zones exceeds the safety level, then the cooking zone will automatically reduce the heat to a lower power level.

When you have finished using the cooktop, the cooling fan will continue to run until the cooktop's electronics have cooled down. The cooling fan switches itself on and off depending upon the temperature of the electronics.

? NOTE If the induction cooktop overheats because of abnormal operation, ? will be displayed and the induction cooktop will turn off.

Protecting the cooktop surface

Cleaning

Preventing marks and scratches

Preventing stains

Preventing other damage

SmartThings

Using the SmartThings connect feature

The cooktop has built in a Wi-Fi module that you can use to sync the cooktop with the SmartThings app. On the smartphone app, you can:

Functions that can be operated from the SmartThings app may not work smoothly if communication conditions are poor or the product is installed in a place with a weak Wi-Fi signal.

How to connect the cooktop

Before you can use the remote features of your Samsung cooktop, you must pair it to the SmartThings app.

  1. Download and open the SmartThings app on your smart device.
  2. Press the Power (▶️) key to turn the cooktop on.
  3. Follow the app's instructions, and then touch and hold the Pause (⏸️) key over 3 seconds.
  4. While the connection is being made, ? is blinking. Once the process is complete, the Wi-Fi indicator will be on. Now the cooktop is connected successfully.
  5. If the Wi-Fi indicator does not turn on, follow the instruction in the app to reconnect.

? NOTE

Wi-Fi On/Off

Touch and hold the Pause (⏸️) key over 3 seconds to turn on or turn off the Wi-Fi connection when Child lock is on.

Installation

Visit the Google Play Store, Galaxy Apps, or Apple App Store and search for “SmartThings”. Download and install the SmartThings app provided by Samsung Electronics to your smart device.

? NOTE

Samsung account

You are required to register your Samsung account to use the app. If you don't have a Samsung account, follow the app's onscreen instructions to create a free Samsung account.

Getting started

Turn on the device (refrigerator, cooktop, etc.) you want to connect, open the SmartThings app on your phone, then follow the instructions below.

If a pop-up appears saying that a new device has been found, tap ADD NOW.

If a pop-up doesn't appear, tap the + button, then select the device you want to connect from the list of available devices.

If your device isn't in the list of available devices, add the device manually by selecting the device type, and then selecting the specific device model.

Follow the instructions for setting up your device.

  1. Sign in to your Samsung account (if not already signed in).
  2. Add the device.
  3. Check the connection.
  4. Find and connect to a Wi-Fi network.
  5. Register the device.
  6. Setup is complete. Your device will now appear as a card on the My devices screen.

Cooktop app

Integrated control

You can monitor your cooktop at home and on the go.

Monitoring your cooktop remotely

The Cooktop App supports:

  1. Monitoring the On/Off status of each burner.
  2. Monitoring the power level of each burner (electric models only).
  3. Setting the kitchen timer with the timeout alarm.

Error code checking

Automatically recognize errors.

Controlling your Hood remotely

The hood is paired to the cooktop via a Bluetooth connection. Once pairing is complete, the hood control screen appears on the SmartThings app.

The Hood App supports:

  1. Monitoring and controlling the On/Off status of the hood.
  2. Monitoring and controlling the fan speed.
  3. Monitoring and controlling the lights.
  4. Setting the hood shut-off timer with the timeout alarm.

? NOTE

Maintaining your appliance

Troubleshooting

If you encounter a problem with the product, review the table below and try the suggestions. If you're still having trouble after trying the suggested solutions, call Samsung at 1-800-SAMSUNG (1-800-726-7864).

Problem Possible cause Action
Could not find "SmartThings" in the app market.
  • SmartThings is incompatible with tablets and some mobile devices.
  • Android 6.0 or later (at least 2 GB of RAM) is recommended.
  • Supported resolutions: 1280 x 720 (HD), 1920 x 1080 (FHD), 2560 x 1440 (WQHD)
  • For Apple devices, iPad and some mobile devices may not be supported.
  • iOS 10.0 or later / iPhone 6 or later
  • Supported resolutions: 1334 x 750, 1920 x 1080
The SmartThings app fails to operate. The SmartThings app is available for applicable models only.
The SmartThings app is installed but is not connected to my cooktop.
  • You must log into your Samsung account to use the app.
  • Make sure that your router is operating normally.
  • If you have not connected your cooktop to the SmartThings app after the app was installed, you must make the connection using the device registration function of the app.
Could not log into the app.
  • You must log into your Samsung account to use the app.
  • If you don't have a Samsung account, follow the app's onscreen instructions to create one.
An error message appears when I try to register my cooktop. Easy Connection may fail due to the distance from your access point (AP) or electrical interference from the surrounding environment. Wait a moment and try again.
The SmartThings app is successfully connected to my cooktop but does not run. Exit and restart the SmartThings app or disconnect and reconnect the router.

Care and cleaning of the glass cooktop

Normal daily use cleaning

Use only a ceramic cooktop cleaner. Other creams may not be as effective.

By following these steps, you can maintain and protect the surface of your glass cooktop.

  1. Before using the cooktop for the first time, clean it with a ceramic cooktop cleaner.
    • This helps protect the top and makes cleanup easier.
    • Daily use of a ceramic cooktop cleaner will help keep the cooktop looking new.
  2. Shake the cleaning cream well. Apply a few drops of cleaner directly to the cooktop.
  3. Use a paper towel or a cleaning pad for ceramic cooktops to clean the entire cooktop surface.
  4. Use a dry cloth or paper towel to remove all cleaning residue. No need to rinse.

⚠️ WARNING

DAMAGE to your glass surface may occur if you use scrub pads other than those recommended.

Removing burned-on residue

  1. Allow the cooktop to cool.
  2. Spread a few drops of ceramic cooktop cleaner on the entire burned residue area.
  3. Using a cleaning pad for ceramic cooktops, rub the residue area, applying pressure as needed.
  4. If any residue remains, repeat the steps listed above as needed.
  5. For additional protection, after all residue has been removed, polish the entire surface by applying ceramic cooktop cleaner with a paper towel.

Diagram showing a cooktop surface with a razor scraper being used to remove residue.

Maintaining your appliance (Continued)

Removing heavy, burned-on residue

  1. Allow the cooktop to cool.
  2. Use a single-edge razor-blade scraper at approximately a 45° angle against the glass surface and scrape the soil. It will be necessary to apply pressure to remove the residue.
  3. After scraping with the razor scraper, spread a few drops of ceramic cooktop cleaner on the entire burned residue area. Use a cleaning pad to remove any remaining residue. (Do not scrape the seal around the edges of the cooktop.)
  4. For additional protection, after all residue has been removed, polish the entire surface by applying ceramic cooktop cleaner with a paper towel.

Removing metal marks and scratches

  1. Be careful not to slide pots and pans across your cooktop. It will leave marks on the cooktop surface. You can remove these marks by applying ceramic cooktop cleaner with a cleaning pad for ceramic cooktops.
  2. If pots with a thin overlay of aluminum or copper are allowed to boil dry, the overlay may leave black discoloration on the cooktop. You should remove this discoloration immediately or it may become permanent.

⚠️ WARNING

Carefully check the bottoms of pans for roughness that may scratch the cooktop.

Cleaning the cooktop seal

To clean the seal around the edges of the glass, lay a wet cloth on it for a few minutes, then wipe clean with a nonabrasive cleaner.

Diagram showing the edge of a cooktop glass with a wet cloth being applied to the seal.

Potential for permanent damage to the glass surface

Cleaning sugary spills and melted plastic

  1. Turn off all surface units. Remove hot pans.
  2. Wearing an oven mitt, use a single-edge razor-blade scraper to move the spill to a cool area of the cooktop. Remove the spill with paper towels.
  3. Any remaining spillover should be left until the surface of the cooktop has cooled.
  4. Don't use the surface units again until all of the residue has been completely removed.

NOTE If pitting or indentations in the glass surface have already occurred, the cooktop glass will have to be replaced. In this case, service will be necessary.

Troubleshooting and Information code

Troubleshooting

Samsung works hard to ensure that you don't have problems with your new electric cooktop. If you run into unexpected trouble, look first for a solution in the tables below. If you're still having trouble after trying the suggested solution, call Samsung at 1-800-SAMSUNG (1-800-726-7864).

Problem Possible cause Solution
The surface units will not maintain a rolling boil or will not cook fast enough.
  • You may be using inappropriate cookware.
  • In some areas, the power (voltage) may be low.
  • Use pans which are flat and match the diameter of the surface unit selected.
  • Cover the pan with a lid until the desired heat is obtained.
The surface units will not turn on.
  • A fuse in your home may be blown or a circuit breaker may have tripped.
  • The cooktop controls are set improperly.
  • Replace the fuse or reset the circuit breaker.
  • Check if the correct control is set for the surface unit you are using.
Areas of discoloration on the cooktop.
  • Food spillover was not cleaned.
  • The surface is hot and the model features a light-colored cooktop.
  • Refer to the section on the care and cleaning of the glass cooktop on page 29.
  • This is normal. The surface may appear discolored when it is hot. This is temporary and will disappear as the glass cools.
The surface unit frequently cycles on and off. The element will cycle on and off to maintain the power setting. This is normal operation, and not a system failure. Cycling at the high power setting is normal and can occur if the cookware is too small for the cooktop element or if the cookware bottom is not flat. Use the cooktop as usual.
Scratches or abrasions on the cooktop surface. The cooktop is being cleaned improperly. Scratches are not removable. Tiny scratches will become less visible in time as a result of cleaning. Use ceramic glass top cleaning cream. Do not use chemical or corrosive agents. These agents may damage the surface of the product.
Brown streaks or specks.
  • Cookware with rough bottoms was used on the cooktop or there were coarse particles (eg. salt or sand) present between the cookware and the surface of the cooktop.
  • Cookware has been slid across the cooktop surface.
To avoid scratches, follow the recommended cleaning procedures. Make sure cookware bottoms are clean before use, and use cookware with smooth bottoms.
Areas of discoloration with metallic sheen. Boilovers have been cooked onto the surface. Wait until the surface cools down. Then, use a single-edge razor-blade scraper at approximately a 45° angle against the glass surface to remove the soil.
"Cracking" or "popping" sound. Mineral deposits from water and food have been left on the surface of the cooktop. See the section on the care and cleaning of the glass cooktop on page 29.
This is the sound of the metal heating and cooling during cooking. Remove using a ceramic-glass cooktop cleaning cream. Use cookware with clean, dry bottoms. Clean the cooktop with a ceramic cleaning agent regularly every week. This is normal operation and not a system failure. Use the cooktop as usual.

Information codes

Displayed code Possible cause Solution
[code: CO] The top sensor is open when the burner is operating. Turn off the cooktop and then restart. If the problem continues, unplug the power cord for 30 seconds or more and then reconnect. If the problem is not fixed, please contact a local Samsung service center.
[code: C1] There is a short in the top sensor when the burner is operating.
[code: C2] This code appears if the internal temperature of a burner rises abnormally high. The IGBT sensor is open when the burner is operating.
[code: C2] There is a short in the IGBT sensor when the burner is operating.
[code: d0] The key is pressed for more than 8 seconds. Check if the key pad is wet or a key is depressed. If the problem continues, restart the appliance using the Power (▶️) key. If the problem still continues, contact a local Samsung service center.
[code: F0] Communications between INVERTER and MAIN PCBs failed. Restart the appliance using the Power (▶️) key. If the problem continues, disconnect power for more than 30 seconds. Then, restart the appliance. If the problem still continues, contact a local Samsung service center.
[code: F1] Communications between main and EEP-ROM failed.
[code: F2] Communications between Main MCU and touch IC failed.
[code: UP] The voltage is too high or low. Check the power connection and make sure to turn the appliance on after regulating the voltage (208 V to 240 V).
[code: 82] DC Motor Locking Information It occurs when DC Motor cannot operate due to defects of PCB, wiring or blockage of on motor blade.
[code: U] If the cooking container is not suitable for the induction, or operates without the cooking container, it is displayed. Use a cooking container suitable for inductions.

Warranty (U.S.A)

PLEASE DO NOT DISCARD. THE PAGE REPLACES THE WARRANTY PAGE IN THE USE & CARE GUIDE

Samsung ELECTRIC COOKTOP

LIMITED WARRANTY TO ORIGINAL PURCHASER WITH PROOF OF PURCHASE

This Samsung brand product, as supplied and distributed by Samsung ELECTRONICS AMERICA INC. (Samsung) and delivered new, in the original carton to the original consumer purchaser, is warranted by Samsung against manufacturing defects in materials or workmanship for the limited warranty period, starting on the date of delivery to the original consumer purchaser, of:

One (1) Year Parts and Labor

This limited warranty is valid only on products purchased and used in the United States that have been installed, operated, and maintained according to the instructions attached to or furnished with the product. To receive warranty service, the purchaser must contact Samsung at the address or phone number provided below for problem determination and service procedures. Warranty service can only be performed by a Samsung authorized service center. The original dated bill of sale and/or proof of delivery must be presented upon request as proof of purchase to Samsung or Samsung's authorized service center to receive warranty service.

Samsung will provide in-home service within the contiguous United States during the warranty period at no charge, subject to availability of Samsung authorized servicers within the customer's geographic area. If in-home service is not available, Samsung may elect, at its option, to provide transportation of the product to and from an authorized service center. If the product is located in an area where service by a Samsung authorized servicer is not available, you may be responsible for a trip charge or required to bring the product to a Samsung authorized service center for service.

To receive in-home service, product must be unobstructed and accessible to the service agent. During the applicable warranty period, a product will be repaired, replaced, or the purchase price refunded, at the sole option of Samsung. Samsung may use new or reconditioned parts in repairing a product, or replace the product with a new or reconditioned product. Replacement parts and products are warranted for the remaining portion of the original product's warranty or ninety (90) days, whichever is longer. All replaced parts and products are the property of Samsung and you must return them to Samsung.

This limited warranty covers manufacturing defects in materials or workmanship encountered in normal household, noncommercial use of this product and shall not cover the following: damage that occurs in shipment, delivery, installation, and uses for which this product was not intended; damage caused by unauthorized modification or alteration of the product; product where the original factory serial numbers have been removed, defaced, changed in any way, or cannot be readily determined; cosmetic damage including scratches, dents, chips, and other damage to the product's finishes; damage caused by abuse, misuse, pest infestations, accident, fire, floods, or other acts of nature or God; damage caused by use of equipment, utilities, services, parts, supplies, accessories, applications, installations, repairs, external wiring or connectors not supplied or authorized by Samsung; damage caused by incorrect electrical line current, voltage, fluctuations and surges; damage caused by failure to operate and maintain the product according to instructions; in-home instruction on how to use your product; and service to correct installation not in accordance with electrical or plumbing codes or correction of household electrical or plumbing (i.e., house wiring, fuses, or water inlet hoses). In addition, damage to the glass cooktop caused by (i) use of cleaners other than the recommended cleaners and pads or (ii) hardened spills of sugary materials or melted plastic that are not cleaned according to the directions in the use and care guide are not covered by this limited warranty.

The cost of repair or replacement under these excluded circumstances shall be the customer's responsibility.

Visits by an authorized servicer to explain product functions, maintenance or installation are not covered by this limited warranty. Please contact Samsung at the number below for assistance with any of these issues.

EXCLUSION OF IMPLIED WARRANTIES

IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific rights, and you may also have other rights, which vary from state to state.

Warranty (U.S.A) (Continued)

LIMITATION OF REMEDIES

YOUR SOLE AND EXCLUSIVE REMEDY IS PRODUCT REPAIR, PRODUCT REPLACEMENT, OR REFUND OF THE PURCHASE PRICE AT Samsung's OPTION, AS PROVIDED IN THIS LIMITED WARRANTY. Samsung SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO TIME WAY FROM WORK, HOTELS AND/OR RESTAURANT MEALS, REMODELING EXPENSES, LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF Samsung HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific rights, and you may also have other rights, which vary from state to state.

Samsung does not warrant uninterrupted or error-free operation of the product. No warranty or guarantee given by any other person, firm, or corporation with respect to this product shall be binding on Samsung.

To obtain warranty service, please contact Samsung at:

Samsung Electronics America, Inc.
85 Challenger Road
Ridgefield Park, NJ 07660
1-800-SAMSUNG (726-7864) and www.samsung.com/us/support

Registration

Please register your product online at www.samsung.com/register.

Questions

For questions about features, operation/performance, parts, accessories, or service, call 1-800-SAMSUNG (726-7864), or visit our Web site at www.samsung.com/us/support.

Model # _________________________ Serial # _________________________

Please attach your receipt (or a copy) to this manual. You may need it, along with your model and serial number, when calling for assistance.

Warranty (CANADA)

PLEASE DO NOT DISCARD. THIS PAGE REPLACES THE WARRANTY PAGE IN THE USE & CARE GUIDE

Samsung ELECTRIC COOKTOP

LIMITED WARRANTY TO ORIGINAL PURCHASER

This Samsung brand product, as supplied and distributed by Samsung ELECTRONICS CANADA, INC. (Samsung) and delivered new, in the original carton to the original consumer purchaser, is warranted by Samsung against manufacturing defects in materials and workmanship for a limited warranty period of:

One (1) Year Parts and Labor

This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in the CANADA. To receive warranty service, the purchaser must contact Samsung for problem determination and service procedures. Warranty service can only be performed by a Samsung authorized service center. The original dated bill of sale must be presented upon request as proof of purchase to Samsung or Samsung's authorized service center. Samsung will provide in-home service during the warranty period at no charge subject to availability within the contiguous CANADA. In home service is not available in all areas. To receive in home service, the product must be unobstructed and accessible to the service agent. If service is not available Samsung may elect to provide transportation of the product to and from an authorized service center.

Warranty (CANADA) (Continued)

Samsung will repair or replace this product, at our option and at no charge as stipulated herein, with new or reconditioned parts or products if found to be defective during the limited warranty period specified above. All replaced parts and products become the property of Samsung and must be returned to Samsung. Replacement parts and products assume the remaining original warranty, or ninety (90) days, whichever is longer. This limited warranty covers manufacturing defects in materials and workmanship encountered in normal, noncommercial use of this product and shall not apply to the following: damage which occurs in shipment; delivery and installation; applications and uses for which this product was not intended; altered product or serial numbers; cosmetic damage or exterior finish; accidents, abuse, neglect, fire, water, lightning or other acts of nature; use of products, equipment, systems, utilities, services, parts, supplies, accessories, applications, installations, repairs, external wiring or connectors not supplied or authorized by Samsung which damage this product or result in service problems; incorrect electrical line voltage, fluctuations and surges; customer adjustments and failure to follow operating instructions, maintenance and environmental instructions that are covered and prescribed in the instruction book; product removal and reinstallation; problems caused by pest infestations, and overheating or overcooking by user. This limited warranty shall not cover cases of incorrect electric current, voltage or supply, light bulbs, house fuses, house wiring, cost of a service call for instructions, or fixing installation errors. Furthermore, damage to the glass cooktop caused by the use of cleaners other than the recommended cleaners and pads, damage to the glass cook top caused by hardened spills of sugary materials or melted plastic that are not cleaned according to the directions in the use and care guide are not covered. Samsung does not warrant uninterrupted or error-free operation of the product.

EXCEPT AS SET FORTH HEREIN THERE ARE NO WARRANTIES ON THIS PRODUCT EITHER EXPRESS OR IMPLIED AND Samsung DISCLAIMS ALL WARRANTIES INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. NO WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON Samsung. Samsung SHALL NOT BE LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF Samsung HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST Samsung BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY Samsung AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, PURCHASER ASSUMES ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PURCHASER AND PURCHASER'S PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT, IS NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY.

Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

To obtain warranty service, please contact Samsung at:

Samsung Electronics Canada Inc.
2050 Derry Road West, Mississauga, Ontario L5N 0B9 Canada
1-800-SAMSUNG (726-7864) and www.samsung.com/ca/support (English)
www.samsung.com/ca_fr/support (French)

Appendix

Open source announcement

The software included in this product contains open source software.

The following URL http://opensource.samsung.com/opensource/SMART_TP1_0/seq/0 leads to open source license information as related to this product.

Model name & serial number

Both the model name and the serial number are labeled on the side of the cooktop base. For later use, write down the information onto the current page.

Model Name _________________________

Serial Number _________________________

Security updates information

Security updates are provided to strengthen the security of your device and protect your personal information. For more information on security updates, visit https://security.samsungda.com.

* The website supports only some languages.

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