Operational Critical Wireless Remote Speaker Microphone (RSM) WM500 PMMN4127

Accessory Manager App Introduction

Download and install the Accessory Manager application for future software upgrades and new feature releases. It is recommended to install Accessory Manager to upgrade accessory firmware to the latest version before first use.

Regulatory Notices

Notice to Users (FCC and Industry Canada)

This device complies with Part 15 of the FCC rules and Industry Canada's license-exempt RSS's under the following conditions:

• This device may not cause harmful interference.
• This device must accept any interference received, including interference that may cause undesired operation.
• Changes or modifications made to this device, not expressly approved by Motorola Solutions, could void the user's authority to operate this equipment.

Avis aux utilisateurs (FCC et Industrie Canada)

Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence et à la partie 15 des règlements de la FCC. Son utilisation est assujettie aux deux conditions suivantes :

• Cet appareil ne doit pas causer d'interférence nuisible.
• Cet appareil doit accepter toute interférence reçue, y compris les interférences pouvant entraîner un fonctionnement indésirable.
• Toute modification effectuée à cet appareil sans l'autorisation explicite de Motorola Solutions peut annuler l'autorisation d'utiliser cet appareil.

Declaration of Conformity

Per FCC CFR 47 Part 2 Section 2.1077(a)

Responsible Party: Motorola Solutions, Inc.

Address: 2000 Progress Pkwy, Schaumburg, IL 60196, U.S.A.

Phone Number: 1-800-927-2744

Hereby declares that the product: Model Name: WM500 conforms to the following regulations: FCC Part 15, subpart B, section 15.107(a), 15.107(d) and section 15.109(a).

Class B Digital Device: As a personal computer peripheral, this device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. If this equipment causes harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio or TV technician for help.

Déclaration de conformité (French version):

Règlement CFR 47 partie 2 section 2.1077(a) de la FCC

Partie responsable: Motorola Solutions, Inc.

Adresse: 1303 East Algonquin Road, Schaumburg, IL 60196-1078, U.S.A.

Numéro de téléphone : 1 800 927-2744.

Déclare par les présentes que le produit : Nom de modèle : WM500 sont conformes aux réglementations suivantes : Partie 15, sous-partie B, section 15.107(a), 15.107(d) et section 15.109(a) des règlements de la FCC.

Appareil numérique de Classe B: En tant que périphérique d'ordinateur personnel, cet appareil est conforme aux stipulations de la partie 15 des règlements de la FCC. Cet appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. Son utilisation est assujettie aux deux conditions suivantes :

1. Cet appareil ne doit pas causer d'interférence nuisible.
2. Cet appareil doit accepter toute interférence reçue, y compris les interférences pouvant entraîner un fonctionnement indésirable.

REMARQUE : Cet équipement a fait l'objet de tests et a été déclaré conforme aux limites établies pour un appareil numérique de classe B, conformément à la section 15 des règlements de la FCC et aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. Si cet appareil cause une interférence nuisible à la réception de la radio ou de la télévision, vous êtes encouragé à remédier à la situation en prenant une ou plusieurs des mesures suivantes :

• Réorienter ou déplacer l'antenne réceptrice.
• Augmenter la distance entre l'équipement et le récepteur.
• Brancher l'appareil dans une autre prise sur un circuit différent de celui du récepteur.
• Consulter un revendeur ou un technicien de radio ou de télévision chevronné pour obtenir de l'aide.

RF Energy Exposure Awareness and Product Safety Guide

CAUTION: Before using this product, read the operating instructions for safe usage contained in the Product Safety and RF Exposure booklet enclosed with your radio, which contains important operating instructions for safe usage and RF energy awareness and control for compliance with applicable Standards and Regulations.

NOTE: This device is intended for use in occupational/controlled conditions where users are aware of their exposure and can exercise control over their exposure to meet the requirements in national and international regulations.

To ensure continued compliance with applicable RF exposure limits, use only Motorola Solutions approved, supplied, or replacement antennas, batteries, and accessories.

For more information on RF energy exposure and how to control your exposure, consult the following websites:

• https://www.fcc.gov/
• http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf11467.html
• http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf01904.html
• https://www.osha.gov/
• https://osha.europa.eu/en
• http://www.who.int/peh-emf/project/en/

For additional user training information on exposure requirements, consult the following websites:

• https://www.motorolasolutions.com/en_us/about/company-overview/corporateresponsibility/governance-and-policies/wireless-communication-and-healthfaqs.html
• http://learning.motorolasolutions.com/

Information de sensibilisation et de gestion de l'exposition à l'énergie RF, et consignes pour l'usage professionnel (French version)

REMARQUE : Cet appareil a été conçu pour un usage professionnel dans un environnement contrôlé, où les utilisateurs sont pleinement conscients de l'exposition à l'énergie RF à laquelle ils sont soumis et peuvent exercer un contrôle sur cette exposition afin de respecter les limites établies par les règlements nationaux et internationaux.

Pour assurer la conformité continue avec les limites d'exposition aux RF applicables, utilisez uniquement les antennes, les batteries et les accessoires de remplacement ou fournis et approuvés par Motorola Solutions.

Visitez les sites Web suivants pour obtenir plus de renseignements sur ce qu'est l'énergie RF et sur les moyens de contrôle à prendre afin de respecter les limites établies en matière d'exposition aux radiofréquences:

• https://www.fcc.gov/
• http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf11467.html
• http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf01904.html
• https://www.osha.gov/
• https://osha.europa.eu/en
• http://www.who.int/peh-emf/project/en/

Pour plus de renseignements sur la formation des utilisateurs relativement aux limites d'exposition, consultez les sites suivants:

• https://www.motorolasolutions.com/en_us/about/company-overview/corporateresponsibility/governance-and-policies/wireless-communication-and-healthfaqs.html
• http://learning.motorolasolutions.com/

Intellectual Property and Regulatory Notices

Copyrights

Motorola Solutions products may include copyrighted Motorola Solutions computer programs. Laws in the United States and other countries preserve Motorola Solutions' exclusive rights for these programs. Copying or reproducing these programs without express written permission from Motorola Solutions is prohibited.

No part of this document may be reproduced, transmitted, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, without the prior written permission of Motorola Solutions, Inc.

Trademarks

MOTOROLA, MOTO, MOTOROLA SOLUTIONS, and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners.

License Rights

The purchase of Motorola Solutions products does not grant any license under copyrights, patents, or patent applications of Motorola Solutions, except for the normal non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.

Open Source Content

This product may contain Open Source software used under license. Refer to the product installation media for full Open Source Legal Notices and Attribution content.

European Union (EU) and United Kingdom (UK) Waste of Electrical and Electronic Equipment (WEEE) Directive

The EU's WEEE directive and the UK's WEEE regulation require that products sold into EU and UK countries must have the crossed-out wheelie bin label. This label means that customers and end-users in these countries should not dispose of electronic and electrical equipment or accessories in household waste. Customers or end-users should contact their local equipment supplier representative or service centre for information about the waste collection system in their country.

Disclaimer

Certain features, facilities, and capabilities described in this document may not be applicable to or licensed for use on a specific system, or may be dependent upon the characteristics of a specific mobile subscriber unit or configuration of certain parameters. Please refer to your Motorola Solutions contact for further information.

© 2022 Motorola Solutions, Inc. All Rights Reserved

Document History

Foreword

RF Energy Exposure and Product Safety Guide for Portable Two-Way Radios

CAUTION: Before using this product, read the operating instructions for safe usage contained in the Product Safety and RF Exposure booklet enclosed with your radio, which contains important operating instructions for safe usage and RF energy awareness and control for compliance with applicable Standards and Regulations.

Acoustic Safety

Exposure to loud noises from any source for extended periods of time may temporarily or permanently affect your hearing. The louder the radio's volume, the less time is required before your hearing could be affected. Hearing damage from loud noise is sometimes undetectable at first and can have a cumulative effect. To protect your hearing:

• Use the lowest volume necessary to do your job.
• Turn up the volume only if you are in noisy surroundings.
• Turn down the volume before adding headset or earpiece.
• Limit the amount of time you use headsets or earpieces at high volume.
• When using the radio without a headset or earpiece, do not place the radio's speaker directly against your ear.
• If you experience hearing discomfort, ringing in your ears, or speeches that are muffled, you should stop listening to your radio through your headset or earpiece, and have your hearing checked by your doctor.

Chapter 1: Service and Warranty

Other than the clip, the PMMN4127 Remote Speaker Microphone (RSM) is not repairable. The RSM is covered under the standard Motorola Solutions one-year limited warranty.

1.1 Warranty Exclusion

Motorola Solutions does not warrant the installation, maintenance, or service of the Product, accessories, batteries, or parts.

Motorola Solutions is not responsible for problems or damage caused by any ancillary equipment or peripherals (e.g., batteries, chargers, adapters, power supplies) not furnished or manufactured by Motorola Solutions which are attached to or used with the Product. If the Product is used with such equipment, Motorola Solutions does not warrant the operation of the Product/peripheral combination and will not honor any warranty claim if it is determined that the issue stems from the combination, not the Product itself. Opening or dismantling the Product immediately voids the warranty. Motorola Solutions disclaims responsibility for any damage caused by improper installation by unauthorized personnel.

Chapter 2: Important Information

• Do not charge your accessory in temperatures below 0°C (32°F) or above 45°C (113°F).
• Do not store your accessory in direct sunlight or where expected temperatures can exceed this range, such as inside a parked car.
• Storing a fully charged accessory in high-temperature conditions may permanently reduce the life of the internal battery.
• Battery life may temporarily shorten in low-temperature conditions.
• Store the RSM in temperatures between -10°C (14°F) and 30°C (86°F) to minimize permanent battery capacity loss.

WARNING:

• To prevent injury, do not disassemble, puncture, or crush the RSM, as this action can cause the battery to short-circuit.
• Do not expose the RSM to heat or fire, or throw it into heat or fire.
• Do not dispose of the RSM in household waste.
• Do not fill the audio jack and USB charging port with water. If water enters these ports, remove it by shaking the RSM. Always cover the audio jack and USB charging port with a dust cap when not in use.

Chapter 3: RSM Compatibility

List of radio(s) or device(s) that are compatible with PMMN4127:

• LEX L11
• TLK 100
• TLK 150
• EVOLVE
• SLN 1000
• BYOD Android (apps released 9.1.1 and later)
• MOTOTRBO ION, requires minimum WM500 firmware R03.00.00 (R03) and later
• R7, requires minimum WM500 firmware R04.00.00 (R04) and later
• MXP600, requires minimum WM500 firmware R04.00.00 (R04) and later

These accessories can be paired with a Kodiak Broadband PTT enabled device. Currently, the supported Kodiak feature is Operational Status Messaging (additional features will be added in the future). Please refer to your Kodiak User Guide for setup instructions.

NOTE: MAC Address is located on the top of the individual box and within the QR code behind the belt clip. Additional MAC Address labels are provided inside the individual box.

NOTE: Always upgrade WM500 firmware to the latest version to support new radios and functionality.

Chapter 4: Remote Speaker Microphone (RSM) Features

The WM500 RSM has various features controlled by different buttons and indicators.

WM500 RSM Features

NOTE:

• Operational Status Message (OSM) requires per-configuration in the WAVE Application.
• Answer/reject/end call and microphone mute functionality is not applicable for all radios.
• More programmable functions may be added on the WAVE application in the future. Please refer to Kodiak User Guide for details.

WM500 RSM Button Operations

Chapter 5: Charging the Battery

Charging the Battery

Procedure:

1. Connect the USB charging cable to the RSM.
2. Plug the charging cable into a USB power source.

IMPORTANT: Charge the RSM immediately to prevent flat-battery condition.

Charging Indicator Behavior

Battery Indication

Procedure: When RSM is not charging, read the following table to understand the indication.

NOTE: Press the Power button to get the status.

Status Indication

Procedure: Read the following table to understand the audio and Bluetooth status indication.

RSM Status Request

Procedure: Short press the Power button to determine the details status of the RSM.

Chapter 6: Maintenance

This chapter provides information about the care and maintenance of this RSM.

6.1 Recommended RSM Wearing Positions

Figure 1: Recommended Wearing Position: Illustration of a person wearing the RSM clipped to their uniform, with the microphone near the shoulder and the speaker unit on the chest.

NOTE: For better performance, wear the RSM and the device on the same side.

6.2 Pairing the RSM to the Radio

Pairing the RSM through Bluetooth

Procedure:

1. While RSM is power off, press and hold the Power button until you hear "Power On" followed by "Searching for Host". The blue LED blinks for 90 seconds during pairing mode.
2. From the compatible device, search and select WM500_xxxx from the Bluetooth list. Once the devices are paired successfully, a tone is played and a voice prompt from the RSM indicates that the device is "Connected".
3. Perform the following choices based on your device:

NOTE: The WM500 supports various pairing methods depending on the compatible device. If you are using TLK100 or TLK150, refer to the Wave Portal User Guide for the Bluetooth pairing process. If you are using SLN1000, refer to the Nitro Portal User Guide for Bluetooth pairing process.

Pairing the RSM through NFC

Procedure:

1. While RSM is power off, press and hold the Power button until the "Power On" voice prompt is followed by the "Searching for Host" voice prompt, and the blue LED blinks.
2. Align the NFC locations on both the RSM and the compatible devices.
3. Check the compatible device for indication of successful pairing.

Unpairing the RSM

Procedure:

1. Remove the RSM from the paired device list on the previously paired compatible device.
2. From the power-off state, press and hold the Power and PTT buttons simultaneously. The RSM indicates that the paired devices are "Cleared".

NOTE: Always unpair the RSM from the Bluetooth host and ensure that the paired device is "Cleared" before starting another pairing process.

6.3 Replacing the Battery

Prerequisites:

WARNING:

• Before starting the dismantling procedure, power off the RSM.
• Wear an appropriate electrostatic discharge (ESD) protection device.

Procedure:

1. Open the USB dust cover.
2. Unscrew the three screws from the back housing.
   WARNING: Safety Critical Use a T8 tamper-proof torx screwdriver with 3.8 +/-0.1 lbf-in torque to remove the screws.
   Figure 2: Unscrewing the Back Housing: Diagram showing the back housing of the RSM being unscrewed with a T8 tamper-proof torx screwdriver. Arrows indicate screw removal.
3. Remove the battery gently from the left.
   WARNING: Safety Critical Do not use conductive or sharp tools when removing the battery.
   Figure 3: Removing the Battery: Diagram showing the battery being gently removed from the RSM housing.
4. Insert the battery into the battery compartment. Attach the left side of the battery first.
   WARNING: Safety Critical Use only Motorola Solutions authorized BT60 Battery (HKNN4014_).
   Figure 4: Inserting the Battery: Diagram illustrating the correct way to insert the battery into the RSM compartment, showing the left side first.
5. Attach the USB Dust Cover using the two guide pins on the back housing if it detached.
   Figure 5: Assembling USB Dust Cover: Diagram showing the USB dust cover being attached to the back housing of the RSM.
6. CAUTION:
   1. Ensure that the battery contact is facing bottom left.
   2. Ensure that the rubber seal is securely in place.
   3. Ensure the USB dust cover is attached to the back housing.
7. Secure the battery by pressing it down.
   Figure 6: Securing the Battery: Diagram showing the battery being secured in place within the RSM.
8. Reassemble the back housing by screwing in the three screws.
   WARNING: Safety Critical Use a T8 tamper-proof torx screwdriver with 3.8 +/-0.1 lbf-in torque to ensure that the screws are tightened.
   Figure 7: Reassembling the Back Housing: Diagram illustrating the reassembly of the RSM back housing by screwing in the three screws.

WARNING: Safety Critical

• Do not power up the RSM and/or connect the audio jack immediately after replacing the battery.
• To ensure that there are no loose elements left, shake the device gently.
• If you hear any internal rattling or any abnormal sound, disassemble the RSM to inspect for any abnormalities, for example, loose components.

Chapter 7: Optional Accessories