HONEYGUARDIAN Smart Cat Litter Box

Table of Contents

• Notes to Users
• Safe Use Guide
• Warranty Policy
• Product List
• Product Description
• Installation and Use
• APP Settings
• Disassembly and Cleaning Guide
• FAQ

Notes to Users

Thank you for choosing the HONEYGUARDIAN smart cat litter box. HONEYGUARDIAN insists on providing high-quality products for domestic animals and a healthy lifestyle for them. We always strive to create a harmonious relationship between you and your pet.

Please read the Manual carefully before using this product. Once this product is installed and used, it means you have carefully read and accepted the following safety guidelines. We will not be responsible for accidents or injuries resulting from the failure to use this product according to the user manual.

HONEYGUARDIAN reserves the right to interpret and modify the user manual.

Safe Use Guide

• Failure to comply with the following safety guidelines may result in device malfunction or other unpredictable incidents.
• Please follow the instructions in the user manual to use this product.
• This product is not suitable for kittens weighing less than 3 pounds.
• Do not place this product in environments with high temperature, high pressure, humidity, and other harsh environments.
• The product is for indoor use only. Do not expose the product to sunlight for a long time or place it near an open fire.
• This product uses a low voltage of 12V, but pets that chew the power cord may damage the product or injure the animal.
• Use the official power adapter. Using another power adapter may damage the product or expose it to potential safety hazards.
• Unplug the device before moving or cleaning the product.
• Do not allow children to use this product.
• Do not place objects on top of the device or on the electronic scale module.
• Please contact us if you have any questions about the use of this product.

Warranty

1-year warranty and 24-hour service.

How to request warranty service:

• Ensure the product is within the one-year warranty period (from the date of purchase).
• Ensure you have proof of purchase (order number or order screenshot).
• Provide a necessary description of the problem, including photos or a brief video description.
• Please contact our customer service team at service@honeyguardian.com with all the information above.
• Keep the product in a safe place until a solution is confirmed with our customer service.

Based on the provided proof of purchase and detailed problem description, our team will be able to assess the situation more efficiently and determine the appropriate course of action, which may include repair, replacement, and refund.

Product List

• Main Unit
• Weight Scale
• Litter Mat
• Lid
• Litter Cassette
• Feet (4 pieces)
• USB TYPE-A Cable
• Adapter
• Litter Bag
• User Manual

Product Description

The smart cat litter box consists of the following main components:

• Cat Entrance/Exit: The opening for the cat to enter and exit.
• Globe: The main rotating drum where the cat's waste is collected and sifted.
• Litter Sieve (Removable): A removable sieve that separates waste from clean litter.
• Litter Tray (Removable): A removable tray that collects the sifted waste.
• Litter Cassette: The main container for collecting waste.
• Weight Scale: Integrated scale to measure the cat's weight and litter usage.
• Lid: Covers the globe.
• Control Panel: Interface for device operation and status display.
• Feet: Supports the main unit.
• USB TYPE-A Cable: Connects the main unit to the weight scale.
• Power Adapter: Supplies power to the device.
• Waste Outlet Port: Located at the bottom for waste disposal.
• Sensor Module: Detects the cat's presence and activity.
• Battery Compartment (Backup Battery not included): For an optional backup battery.
• Motor: Drives the rotation of the globe.

NOTE: The Backup Battery is a lithium battery and must be purchased separately. The Backup Battery ensures the device functions correctly in case of a power outage and will support up to 48 hours of use on a full charge. When power is active, the Backup Battery will automatically charge to maintain sufficient energy.

Installation and Use

Ⅰ Installation the Litter Box

Please follow the steps below to assemble the device after unpacking all accessories from the Product List.

1. Position the Weight Scale on a horizontal and hard floor, more than 10 cm away from the wall. NOTE: Avoid dragging the scale on the floor, as this may affect the accuracy of the weight measurement function.
2. Disassemble the locking components and remove the globe.
3. Flip the main unit and place it on the ground to install the feet.
4. Position the main unit on the Weight Scale and connect the main unit to the Weight Scale with the USB Type-A cable.
5. Reinstall the globe onto the main unit and ensure the locking components are secured.
6. Insert the Litter Bag into the Litter Cassette.
7. Install the Litter Cassette with automatic magnetic adhesion. Pay attention to position the Litter Cassette with the handle facing forward.
8. Install the cover by aligning the magnetic parts (3 magnetic parts).
9. Connect the power supply to the device. The device will perform a self-check after powering on. The self-check program will rotate the Globe to the correct angle and then stop.

Ⅱ How to Use

1. Description of the Control Panel

The control panel features several buttons:

• Menu Button: Navigates through functions.
• OK Button: Confirms selections or actions.
• Return Button: Goes back to the previous step.
• Stop Button: Stops the device operation.
• Indicator Light: Always on indicates that a backup battery is installed.

Instructions for Control Panel Usage:

1. Press the Menu Button to change functions and press the OK button to execute.
2. Double-click the OK button to level the litter box.
3. Click the Return Button to go back to the previous step.
4. Double-click the Stop Button to stop the device.
5. The indicator light is always on to indicate that a backup battery is installed.

Cleaning Modes:

• Automatic Cleaning: The litter box cleans itself automatically after your cat leaves the globe.
• Manual Cleaning: Activate cleaning manually via the app or control panel.
• Regular Cleaning: Set regular cleaning times via the app.
• Kitten Mode: When activated, the litter box can only be cleaned manually via the app or control panel.

2. Adding Litter

1. Ensure the device is powered on and has completed its self-check before adding litter.
2. Add litter through the cat entrance/exit, or remove the top cover and pour litter through the upper waste outlet port.
3. Add litter without exceeding the MAX line.
4. To reduce litter adhesion to the bottom, the amount of litter should not be less than the MIN line.
5. Double-click the OK button to level the litter and reset the scale.

NOTE:

• Do not use granules longer than 1.2 cm and 3 mm in diameter.
• Do not use crystalline litter with poor clumping properties.

APP Settings

I Download the APP

Download the HGsmart App from the App Store or Google Play.

Android [QR Code for Android]

iOS [QR Code for iOS]

HGsmart

NOTE:

• The device only supports 2.4G Wi-Fi connection.
• Position the device in a location with a stable Wi-Fi signal.
• When pairing the device with your phone, you will need to grant the APP access to location services and Bluetooth.

II Connecting to the Network

1. Connect your phone to 2.4G Wi-Fi and turn on Bluetooth. Press the menu button on the control panel to select "Reset WiFi", then press the OK button to put the device in connection mode.
2. Open the APP, click '+' in the upper right corner of the main page to access the device addition page.
3. Click the Bluetooth icon to search for nearby devices, click on the found device, then enter the Wi-Fi information, ensuring the Wi-Fi name and password are entered correctly, and click 'Next'.
4. The connection page will show the device initiating Wi-Fi connection and device association until it displays "Configuration successful". Click 'Complete' to access the main page and view the newly added device.

III APP User Guide

1. Overview of Device Home

• ➀: Real-time view of the Litter Cassette status.
• ➁: Real-time view of the Weight Scale status.
• ➂: Click to remotely clean the litter box.
• ➃: Click to level the litter box remotely.
• ➄: Statistics of the day's toilet visits.
• ➅: Activity Log: Shows the day's records, click to see more.

Disassembly and Cleaning Guide

Ⅰ Emptying the Litter Box

1. Install a new litter cassette first.
2. Press the Menu button to select the "Dump Cat Litter" function and press the OK button to confirm.
3. After emptying all the litter in the globe, remove the Litter Cassette and discard the litter cassette.

Ⅱ Disassembling and Cleaning the Machine

1. Turn off the device first, then cover the power interface with the silicone sealing cover.
2. Disassemble the Cover, Globe, and Litter Cassette.
3. Disassemble the Litter Sieve and Litter Tray.
4. Wash the removed parts with clean water and dry them.

Note:

• Do not rinse or immerse the Weight Scale in water; clean the surface with a damp cloth.
• Do not use a hard-bristled brush to clean the surface of the litter tray forcefully to avoid damaging the surface.
• Do not use alcohol, disinfectants, bleach, non-neutral detergents, and other cleaning products.

Ⅲ Installing the Machine

1. Install the litter tray and litter sieve into the globe.
2. For the remaining steps, refer to the "Installation the Litter Box" section on page 6.

FAQ (Frequently Asked Questions)

Q: Why does the Globe rotate automatically after powering on?

A: It is the initial self-check. The device repositions the Globe and calibrates the scale. Do not touch it during this phase (approximately 2 minutes).

Q: Why does the device not connect to Wi-Fi or disconnect suddenly?

A: 1. The device only supports 2.4Ghz Wi-Fi connection; pay attention to the network configuration during connection. 2. If the device disconnects suddenly, check if the device's power connection and the connected network status are stable, then try reconnecting the device. If it persists, contact support@honeyguardian.com.

Q: Why does the APP log show inaccurate cat weights after using the litter box?

A: 1. Normal error: approximately ±100g during use. 2. If it's significantly wrong: perform "Reset Scale" from the menu. Do not interfere with the device during the reset process, then wait patiently for about 8 minutes before using it again. 3. Important: Place the device on a flat, hard surface. Move it by lifting, never by dragging.

Q: Why doesn't the APP show the chronology of the cat's toilet visits after the cat leaves the Globe?

A: 1. The device might be offline, and records may not be sent, or there might be a network delay. Wait a few minutes and refresh the APP to check. 2. Verify if the screen shows the toilet status when the cat is using the litter box to ensure the device is correctly detecting usage.

Q: Why does the device not function with the message "Litter Cassette not installed"?

A: 1. If the Litter Cassette is not installed correctly, the device will not detect it. Position the Litter Cassette with the handle facing forward. 2. If the error persists after 3 attempts, the magnetic sensor (Hall) might be faulty → Contact support.

Q: How often should I clean the litter box for cats?

A: This depends on the cats' habits. Litter Bags generally need to be replaced every 5-10 days. To prevent odors inside the Globe due to prolonged use, it is recommended to clean it once every 1-3 months. For detailed cleaning instructions, refer to the Disassembly and Cleaning Guide section of the Product.

Q: Why does the display turn off?

A: Under normal power conditions, the display remains always on. When the device is disconnected from the power, if the device uses a backup battery, to save energy, the display will automatically turn off when there is no operation, and the indicator light will remain on to remind you that the device is functioning normally.

Technical Specifications

Dimensions: 50.6cm (width) x 53.8cm (depth) x 69.5cm (height)

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