OPPO Reno14 5G & Reno14 FS 5G Pre-order Promotion with Free OPPO Watch X

1. Organizer of the Promotion

TOV 'IMPORTMAX'

2. Promotion Period

2.1. Promotion Duration: From August 14, 2025, to August 24, 2025, inclusive.

2.2. Participation Requirement: To participate, you must pre-order the promotional OPPO Reno14 5G or Reno14 FS 5G smartphone during the period from August 14, 2025, to August 24, 2025, through Citrus stores or the online store at https://www.ctrs.com.ua/.

2.3. Online Order Cut-off: The last order accepted from the ctrs.com.ua online store must be paid and pre-ordered by 21:00 on August 24, 2025.

2.4. Retail Store Order Cut-off: Orders accepted by retail stores participating in the promotion must be paid and pre-ordered by August 24, 2025, according to the store's operating schedule.

3. Promotion Location

3.1. Scope: The promotion is held across Ukraine, excluding areas of active combat and temporarily occupied territories, within the Citrus stores network.

3.1.1. List of Operating Stores: https://www.ctrs.com.ua/news/mi-pracyuyemo

3.1.2. Citrus Online Store: For gadgets and accessories, contact 0 800 20-70-20 or visit https://www.ctrs.com.ua/.

4. Participants

4.1. Eligibility: All capable citizens of Ukraine who have met all the requirements and conditions of these Rules during the promotion period are eligible to participate (hereinafter - "Participants").

4.2. Exclusions: Employees and representatives of the Organizer, any other company involved in the promotion, and legal entities are not eligible to participate.

5. Participation Conditions

5.1. Gift Offer: Upon pre-ordering the promotional OPPO Reno14 5G or Reno14 FS 5G smartphone between August 14, 2025, and August 24, 2025, the customer will receive a free OPPO Watch X smartwatch as a gift.

5.2. Discount Allocation: Discounts may be applied to other items in the same purchase according to the seller's accounting policy. This offer is valid only when purchasing the promotional items simultaneously in a single transaction as a complete set.

5.3. Gift Fund: The promotional gift fund is not redeemable for cash, cannot be transferred to third parties, and is not exchangeable.

5.4. Legal Entities: Legal entities are not eligible to participate.

5.5. Returns Policy: If the promotional item is returned in accordance with Ukrainian consumer protection law, the item specified in the receipt must be returned along with the promotional gift. The returned items must be in a condition as stipulated by Article 9 of the Law of Ukraine "On Consumer Protection," or the customer must compensate for the full cost of the gift. If the customer refuses to compensate for the gift or if the gift is found to be of inadequate quality, the Seller reserves the right to refuse the return of the main product until the customer fulfills the promotion's conditions.

6. Promotion Terms

6.1. Credit Compatibility: The promotion is compatible with credit offers available under the standard credit menu for the respective product category.

6.2. Other Promotions: The promotion is compatible with other ongoing promotions.

7. Organizer's Disclaimer

7.1. Force Majeure: The Organizer and involved third parties are not liable for events arising from force majeure circumstances, including but not limited to natural disasters, fires, floods, any form of military actions, blockades, significant changes in legislation affecting the promotion, or other circumstances beyond the control of the Organizer or involved third parties.

7.2. Expense Reimbursement: The Organizer is not obligated to reimburse any participant expenses, including but not limited to travel and telephone costs incurred during participation in the promotion.

8. Other Conditions

8.1. Modification of Terms: The Organizer reserves the right to unilaterally change participant definitions, prize details, suspend, resume, or terminate the terms of these Rules and the promotion at any time. Notifications regarding additions or changes to these Rules and promotion terms will be posted on the Organizer's website: https://www.ctrs.com.ua/.

8.2. Media Consent: Participants agree to be photographed and/or filmed as part of the promotion. They consent to the use of their name, surname, photographs, interviews, or other materials about them for marketing purposes. This includes the right to publish their name and photographs on the internet, in mass media, print publications, and audio/video materials, without geographical or time limitations. Such use is not compensated by the Organizers or third parties.

8.3. Dispute Resolution: In case of ambiguous interpretations of these Rules, or in the event of disputes or issues not covered by these Rules, the Organizer's decision shall be final and not subject to appeal.

8.4. Availability: The promotion is valid while promotional stock lasts.

8.5. Agreement: By participating in the promotion, Participants confirm their full agreement with all conditions outlined in these Rules and undertake to comply with them.

8.6. Loyalty Program: By participating in the promotion, Participants confirm their full agreement to register in the "Citrus Pluski" Loyalty Program and their full agreement with all rules of the "Citrus Pluski" Loyalty Program.