OPPO Reno14 CPH2737 Safety Guide and Specifications

Introduction

This document provides essential safety, operation, and maintenance information for the OPPO Reno14 smartphone (Model CPH2737). It also includes warranty terms and technical specifications. Please read all instructions carefully before using your device. Some content may vary by region, service provider, or software version.

Published by OPPO. Copyright © Guangdong OPPO Mobile Telecommunications Corp., Ltd. 2024. All rights reserved.

For detailed information, visit www.oppo.com or check the "Settings" menu on your device.

Safety Information

For safe and proper use of your device, please observe the following:

• Operating Temperature: 0°C to 35°C. Storage Temperature: -20°C to 45°C. Extreme temperatures can damage the phone or reduce battery lifespan.
• Charging: Charge in a well-ventilated area between 5°C and 35°C. Fast charging may be affected by temperatures below 15°C or above 35°C.
• Do not charge the battery for more than 12 hours.
• The power adapter should be placed in an easily accessible location.
• Use only manufacturer-recommended chargers, cables, and batteries to prevent risks like electric shock, fire, or explosion.
• Do not remove the back cover.
• Do not disassemble or modify the battery, as this may cause leakage, overheating, explosion, or fire.
• Avoid exposing the phone or battery to direct sunlight or heat sources to prevent overheating and potential explosion.
• Do not use the device in environments with excessive dust, smoke, humidity, dirt, or near magnetic fields to prevent damage to components or internal wiring.
• If any part of the product is cracked or damaged, stop using it immediately and contact an OPPO Service Center.
• Do not use the mobile device while driving; strictly adhere to traffic safety rules.
• Turn off the device in any environment with explosion risks and follow all signs and instructions.
• Batteries can be charged and discharged hundreds of times but will eventually wear out.
• To prevent hearing damage from high sound pressure, do not listen at high volumes for extended periods.
• Personal information may be deleted during or after software updates. Back up your personal data before updating.
• System Updates: This product supports official system updates. Modifying system files via third-party means or unauthorized rooting can lead to system security risks. OPPO is not responsible for such modifications or their consequences.
• Refer to the privacy policy on the official OPPO website for details on personal information protection.
• Observe special safety rules in hospitals, medical facilities, workshops, schools, and airplanes.
• For more detailed information, refer to the "User Manual" on your device.

Regulatory Compliance

CE Certification (SAR) Information

This device has been tested for typical body-worn operations while keeping the back of the phone at a distance of 0.5cm. To ensure compliance with radio frequency exposure requirements, use accessories that maintain a distance of 0.5cm between the user's body and the back of the handset. Accessories containing metal components should be avoided. If you use a pacemaker, hearing aid, cochlear implant, or other medical device, consult your doctor before using the phone.

Simplified Declaration of Conformity

Guangdong OPPO Mobile Telecommunications Corp., Ltd. hereby declares that the radio equipment type is in compliance with the Technical Regulations. The full text of the declaration of conformity is available at: www.oppo.com/en/certification.

EU Declaration of Conformity (DOC)

Guangdong OPPO Mobile Telecommunications Corp., Ltd. declares that this wireless device complies with the essential requirements and other relevant provisions of Directive 2014/53/EU. The full text of the EU declaration of conformity is available at: www.oppo.com/en/certification.

5 GHz Band Restrictions

Operation in the 5150-5350 MHz frequency band for Wi-Fi 5G is restricted to indoor use only. Please check the radio wave specifications in the Quick Start Guide to determine if your product supports Wi-Fi 5G.

Note: Comply with national and local regulations regarding device usage. Usage may be restricted depending on the local network.

Waste Electrical and Electronic Equipment (WEEE)

This symbol [♻️] indicates that, according to local laws and regulations, your product and/or its batteries must be disposed of separately from household waste. When your product reaches the end of its service life, you should hand it over to a competent recycling organization. Proper disposal of your product protects human health and the environment. For information on WEEE disposal, contact local authorities, your retailer, or a recycling facility.

Device Overview

Familiarize yourself with the components of your OPPO Reno14:

• 1. Receiver: For audio during calls.
• 2. Front Camera: For selfies and video calls.
• 3. In-display Fingerprint Scanner: For secure unlocking.
• 4. Microphone (bottom): For voice input and calls.
• 5. Infrared Sensor (top): For remote control functions (if supported).
• 6. Air Pressure Equalization Hole (top): Helps balance air pressure.
• 7. Light Sensor: Adjusts screen brightness automatically.
• 8. Volume Button (left side): Adjusts audio volume.
• 9. Power Button (right side): Turns the device on/off, locks/unlocks the screen.
• 10. Speaker (bottom): For audio output.
• 11. Telephoto Camera: For zoomed photography.
• 12. Microphone (near cameras): For audio recording.
• 13. Flashlight: Provides illumination.
• 14. Rear Camera: For capturing photos and videos.
• 15. USB & Headphone Jack (bottom): For charging and audio output.
• 16. Speaker (top): For audio output.
• 17. NFC: Near Field Communication for contactless payments and data transfer.
• 18. Ultra-wide Camera: For capturing wider scenes.
• 19. SIM Card Tray (left side): Holds SIM card(s) and microSD card (if supported).

Basic Operations:

• To power on: Press and hold the Power button for a few seconds.
• To restart: Press and hold the Power button and Volume Up button simultaneously until the restart animation appears.

Transferring Data:

To transfer content from your old mobile phone to your new OPPO Reno14:

• If your old phone is OPPO/OnePlus/realme: Open the "Clone Phone" app and follow the on-screen instructions.
• If your old phone is another Android device: Open the "Clone Phone" app on your new phone and follow the instructions.
• If your old phone is an iPhone: Scan the provided QR code [QR Code] to download the "Clone Phone" app and follow the instructions.

Specifications

SAR Value

• Head: 0.982 W/kg
• Body: 1.285 W/kg

Note: The above SAR values are the highest reported for this device.

Battery

• DC3.92V 5840 mAh / 22.90 Wh (Minimum)
• DC3.92V 6000 mAh / 23.52 Wh (Typical)

Radio Wave Characteristics

This device operates within the following frequency bands with maximum transmission power limits (radiated and/or conducted) as specified. These may vary by network, country, or region.

• GSM 850/900MHz: 33.5dBm
• GSM 1800/1900MHz: 30.5dBm
• WCDMA Bands 1/4/5/6/8/19: 24.8dBm
• WCDMA Band 2: 23.8dBm
• LTE FDD Bands 1/3/4/5/7/8/18/19/20/26/28/66: 25dBm
• LTE FDD Bands 2/12/13/17: 23.8dBm
• LTE FDD Band 32: [Value not specified]
• LTE TDD Band 39: 22.7dBm
• LTE TDD Bands 38/40: 25dBm
• LTE TDD Band 41: 25.8dBm
• 5G NR n1/n3/n7/n38/n66: 25.4dBm
• 5G NR n5/n8/n26: 25.7dBm
• 5G NR n20/n28/n40: 25dBm
• 5G NR n2/n12/n77: 24.2dBm
• 5G NR n41: 26.2dBm
• 5G NR n78: 27.2dBm
• Bluetooth: 18.5dBm
• Wi-Fi 2.4 GHz: 19.3dBm
• 5G Wi-Fi (5150 to 5250MHz): 19dBm
• 5G Wi-Fi (5250 to 5350MHz): 14.3dBm
• 5G Wi-Fi (5470 to 5725MHz): 11.6dBm
• 5G Wi-Fi (5725 to 5850MHz): 8.8dBm
• 6G Wi-Fi (5945 to 6425MHz LPI): 14.8dBm
• 6G Wi-Fi (5945 to 6425MHz VLP): 12.8dBm
• NFC (13.56MHz): 42dBuA/m @10m

Warranty Information

Thank you for choosing an OPPO mobile phone. OPPO provides comprehensive warranty service in accordance with applicable national laws.

I. Warranty Terms

• Service Period: 12 months from the date of purchase for performance failures under normal use. Accessories (charger, data cable, earphones) have a 6-month warranty. The battery (including internal battery) has a 12-month warranty.
• Proof of Purchase: Please complete the warranty card accurately and obtain a valid invoice from the dealer. Keep both documents safe.
• Valid Invoice Requirements: The invoice must include the mobile phone's serial number, accessory batch number, product model, date of sale, seller's stamp, and price.
• Lost Documents: If you lose the valid invoice and warranty card, and cannot provide a copy, warranty service will be provided for 12 months starting from 90 days after the manufacturing date of your mobile phone.
• This warranty does not cover other items such as user manuals or warranty cards.
• This warranty is valid only for products sold in the country of purchase. OPPO reserves the right of final interpretation of the warranty policy.

II. Warranty Instructions and Conditions

Your warranty is valid only under conditions of proper use. The following situations, including human-induced damage, will void the warranty, though repairs may be available at your own expense:

• A. The warranty period has expired.
• B. Damage caused by human factors, including use in an improper working environment or failure to follow user instructions.
• C. The device has been disassembled, repaired, or modified by the user or by a repair shop not part of OPPO's approved repair network without company authorization.
• D. Damage caused by force majeure events (e.g., floods, fires, earthquakes, lightning).
• E. The user cannot provide the warranty card and valid proof of purchase, or the product model and barcode are missing or altered.
• F. Normal wear and tear of the product (e.g., casing, keyboard, screen, antenna, and other accessories).
• G. Errors, damage, or defects not caused by the company.
• H. Labels containing barcodes and warranty data are damaged and illegible.

III. Device Submission for Repair and Return

• 1. When submitting your device for repair, accurately fill out the repair form with your name, address, phone number, and a description of the fault.
• 2. Collect your mobile phone after repair by presenting the completed repair form. If the form is lost, you must follow the loss reporting procedure with valid personal identification to retrieve your device.
• 3. Data Backup: Before sending your device for repair, back up all information and data stored on your mobile phone (e.g., phone numbers, text messages, photos). Delete this data to prevent loss or damage during testing and verification. OPPO Customer Service and its personnel are not liable for any loss, damage, or leakage of your information and data, nor are they obligated to recover or restore it. Ensure that the data you back up is legal. OPPO respects your privacy and will not transfer, back up, or check your data unless necessary for service provision. OPPO reserves the right to refuse service if the device contains illegal content.
• 4. All components, parts, and accessories replaced during the warranty period become the property of OPPO.