OPPO Reno14 F/FS Safety and Warranty Guide

Model: CPH2743

Introduction

This document provides essential safety, operation, and maintenance information for the OPPO Reno14 F/FS smartphone (Model CPH2743). Please read all instructions and safety information carefully and retain it for future reference.

For comprehensive details, visit www.oppo.com or access "Settings" on your device and search for "instructions" or "user manual".

Note: Some content may vary based on region, service provider, or software version and is subject to change without notice. Images are for reference only. Copyright © Guangdong OPPO Mobile Telecommunications Corp., Ltd. 2024. All rights reserved.

Safety and Security Information

For safe and proper use of your device, please review the following:

Operating & Storage Temperatures: Suitable for operation between 0°C and 35°C. Storage should be between -20°C and 45°C. Extreme temperatures can damage the phone or reduce battery lifespan.
Charging: Charge in a well-ventilated area between 5°C and 35°C. Fast charging may be affected by temperatures below 15°C or above 35°C. Do not charge the battery for more than 12 hours. Ensure the adapter is accessible.
Accessories: Use only manufacturer-recommended chargers, cables, batteries, and accessories to prevent risks like electric shock, fire, or explosion.

Device and Battery Safety Precautions

Do not remove the back cover.
Do not disassemble or modify the battery; this can cause leakage, overheating, explosion, or fire.
Avoid exposing the phone or battery to direct sunlight or heat sources to prevent overheating and potential explosion.
Do not use the device in environments with excessive dust, smoke, humidity, dirt, or near magnetic fields to prevent component damage.
If any part of the product is cracked or damaged, discontinue use immediately and contact an OPPO Service Center.
Do not use the mobile device while driving.
Turn off the device in environments with explosion risks and follow all safety signs and instructions.
Batteries degrade over time with charging and discharging cycles.
To prevent hearing damage, avoid listening at high volumes for prolonged periods.
Software Updates: Personal information may be deleted during or after software updates. Back up your data before updating.

Regulatory Compliance

CE Certification Information (SAR)

This device has been tested for body-worn operations, maintaining a 0.5cm distance between the phone's back and the body. To comply with RF exposure requirements, use accessories that maintain this distance. Avoid accessories with metal components. Using non-compliant accessories may not meet RF exposure requirements.

If you have a pacemaker, hearing aid, cochlear implant, or other medical device, consult your doctor before using the phone.

Simplified Declaration of Conformity

Guangdong OPPO Mobile Telecommunications Corp., Ltd. declares that this radio equipment complies with the Radio Equipment Technical Regulations. The full declaration is available at: www.oppo.com/en/certification.

EU Declaration of Conformity (DOC)

Guangdong OPPO Mobile Telecommunications Corp., Ltd. declares that this wireless device meets the essential requirements and provisions of Directive 2014/53/EU. The full EU declaration is available at: www.oppo.com/en/certification.

5GHz Band Restrictions

For 5150-5350 MHz Wi-Fi 5G, operation is restricted to indoor use. Check your Quick Start Guide for Wi-Fi 5G support details.

Note: Adhere to national and local regulations for device usage, as network restrictions may apply.

Waste Electrical and Electronic Equipment (WEEE)

The [WEEE symbol: crossed-out wheeled bin] symbol indicates that this product and its batteries must be disposed of separately from household waste according to local laws. Return your product to a competent recycling organization at the end of its life to protect health and the environment. Contact local authorities or retailers for disposal information.

OPPO Mobile Warranty Information

I. Service Conditions

OPPO provides comprehensive warranty service according to national laws. In case of conflict, national policies prevail.

Device Warranty: 12 months from purchase date for performance failures under normal use.
Accessory Warranty: 6 months for charger, data cable, earphones. 12 months for the battery.
Warranty Claim Requirements: A completed warranty card, an invoice including serial numbers, product model, date of sale, dealer stamp, and amount are required.
Lost Documents: If the warranty card and invoice are lost, a 12-month warranty service will be provided starting 90 days from the manufacturing date, provided a photocopy can be presented.
Exclusions: Warranty does not cover items like the user manual.

Note: Warranty is valid for products sold in the country of purchase. OPPO reserves the right to interpret and revise the warranty policy.

II. Warranty Exclusions and Conditions

The warranty is void under the following conditions, though repairs may be offered at cost:

Warranty period expired.
Human-induced damage, improper use, or failure to follow instructions.
Unauthorized disassembly, repair, or modification, or repair at non-approved centers.
Damage from force majeure events (e.g., natural disasters).
Missing or altered warranty card, proof of purchase, or product identification (serial number, barcode).
Normal wear and tear (e.g., cosmetic damage to casing, screen).
Defects not caused by the company.
Damaged or illegible warranty labels.

III. Device Submission for Repair and Return

When submitting your device for repair:

Complete the OPPO mobile phone repair form accurately with your name, address, phone number, and a description of the issue.
Present the repair form for device retrieval. If lost, follow a lost report procedure with identification.
Data Backup: Back up all personal data (contacts, messages, photos) before submission. OPPO Service Centers are not liable for data loss, damage, or leakage during service. Ensure all data is legal.

Getting Started

To safely and effectively use your phone:

Power On: Press and hold the power button for a few seconds.
Restart: Press and hold the power and volume up buttons simultaneously until the restart animation appears.
User Manual: Scan the QR code provided to access the full user manual. [QR code description: A QR code is displayed here for accessing the user manual.]

Content Transfer

To transfer data from an old phone:

OPPO/OnePlus/realme: Use the "Phone Clone" app on your old device.
Other Android: Use the "Phone Clone" app on your new OPPO device.
iPhone: Scan the provided QR code to download the "Phone Clone" app and follow instructions.

Specifications

SAR Values

Head: 0.990 W/kg
Body: 1.142 W/kg

Battery

DC 3.92 V 5830 mAh / 22.86 Wh (Minimum)
DC 3.92 V 6000 mAh / 23.52 Wh (Typical)

Note: The SAR values listed are the highest reported for this device.

Radio Wave Characteristics

This device operates within the following frequency bands and power limits (may vary by region):

GSM 850/900MHz: 33.5dBm; 1800/1900MHz: 30.5dBm
WCDMA Bands 1/2/4/5/6/8/19: 24.8dBm
LTE FDD Bands 1/3/4/5/7/8/12/13/17/18/19/20/26/28/66: 25dBm; Band 2: 24dBm; Band 32: /
LTE TDD Band 39: 24.5dBm; Bands 38/40: 25dBm; Band 41: 26.3dBm; Bands 42/48: 25dBm
5G NR n1/n3/n5/n7/n8/n12/n20/n26/n28/n38/n40/n66: 25dBm; n2: 24dBm; n41: 26.7dBm; n77: 24.7dBm; n78: 27.2dBm
Bluetooth: 19dBm
2.4 GHz WiFi: 17dBm
5G WiFi: 5150 to 5250MHz: 19dBm; 5250 to 5350MHz/5470 to 5725MHz: 17.5dBm; 5725 to 5850MHz: 13dBm
NFC: 13.56MHz: 42µA/m @10m

Warranty Card Template

The document includes a template for warranty registration, which is multilingual (Ukrainian, Russian, Kazakh, Uzbek). It contains fields for user information (name, address, phone, email, postal code) and dealer information (dealer name, date of purchase). This section is for recording purchase details to validate warranty claims.

Note: The warranty policy is subject to local laws and regulations. OPPO reserves the right to interpret and amend the warranty terms.

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