VIVO Telescoping Quad Monitor Desk Mount

Important Safety Information

WARNING!

If you do not understand these directions, or if you have any doubts about the safety of the installation, please call a qualified technician. Check carefully to make sure there are no missing or defective parts. Improper installation may cause damage or serious injury. Do not use this product for any purpose that is not explicitly specified in this manual. Do not exceed weight capacity. VIVO cannot be liable for damage or injury caused by improper mounting, incorrect assembly or inappropriate use.

TIPOVER WARNING

SERIOUS OR FATAL CRUSHING INJURIES CAN OCCUR FROM TIPOVER. TO HELP PREVENT TIPOVER:

• TO PREVENT TIPPING, PLEASE BE CAREFUL NOT TO EXTEND THE ARMS TOO FAR FORWARD OR BACKWARD.
• NEVER ALLOW CHILDREN TO CLIMB, STAND, HANG, OR PLAY ON ANY PART OF MONITOR OR STAND.
• USE TIPOVER RESTRAINT OR ANCHOR STAND TO WALL. USE OF TIPOVER RESTRAINTS MAY ONLY REDUCE, BUT NOT ELIMINATE RISK OF TIPOVER.

WARNING: CHOKING HAZARD

SMALL PARTS - NOT FOR CHILDREN UNDER 3 YEARS. ADULT SUPERVISION IS REQUIRED.

Package Contents

The following parts are included in the package:

• A (x1): Bottom Pole
• B (x1): Middle Pole
• C (x1): Top Pole With Cap
• D (x1): Lower Clamp
• E (x1): Upper Clamp
• F (x2): Swivel Arm
• G (x4): VESA Plate
• H (x1): Grommet Plate
• I (x2): Pole Cable Clip
• J (x4): Arm Cable Clip
• K (x1): Clamp Soft Pad
• L (x1): Grommet Soft Pad
• S-A (x3): M5x16mm Screw
• S-B (x2): M8x12mm Screw
• S-C (x4): M6 Cap Nut
• S-D (x1): M8 Washer
• S-E (x1): Spring Washer
• M-A (x16): M4x12mm Thumbscrew
• M-B (x16): M4x30mm Screw
• M-C (x16): M4 Spacer
• T-A (x1): 3mm Allen Wrench
• T-B (x1): 5mm Allen Wrench
• T-C (x1): 6mm Allen Wrench

Note: Some hardware included may not be used.

Tools Needed

• Phillips Screwdriver

DO NOT EXCEED WEIGHT CAPACITY. Failure to do so may result in serious injury.

Maximum weight capacity: 17.6 lbs (8kg) PER SCREEN.

Assembly Steps

Step 1: Mount the Base

There are two options for mounting the base:

Option A: Clamp Install

1. Mount the Upper Clamp (E) to the Bottom Pole (A) using M5x16mm Screws (S-A) and the 3mm Allen Wrench (T-A).

2. Remove the adhesive backing from the Clamp Soft Pad (K) and attach it to the Upper Clamp (E).

3. Assemble the Lower Clamp (D) to the Upper Clamp (E) using M8x12mm Screws (S-B) and the 5mm Allen Wrench (T-B).

4. Secure the assembled clamp to the desktop.

Diagram Description: Shows the clamp assembly process, attaching pole to clamps, and then securing to a desk edge.

Option B: Grommet Install

If your desk does not have an existing grommet hole, drill a 3/8" (10mm) diameter hole at the desired location on the desktop.

1. Disassemble the Lower Clamp (D) into its individual parts. Set aside the Knob (D1) and Clamp Plate (D2).

2. The L bracket, bolt, washer, and bushing from the lower clamp are not used for this installation.

3. Install the Grommet Plate (H) to the Bottom Pole (A) using M5x16mm Screws (S-A) and the 3mm Allen Wrench (T-A).

4. Attach the Grommet Soft Pad (L) to the Grommet Plate (H).

5. Position the Bottom Pole (A) on the mounting surface (through the grommet hole).

6. Secure the pole using the Clamp Plate (D2), Spring Washer (S-E), M8 Washer (S-D), and Knob (D1).

Diagram Description: Shows drilling a hole in the desk, preparing the grommet mount components, attaching the pole to the grommet plate, and securing it from underneath the desk.

Step 2: Assemble the Pole

Thread the Middle Pole (B) onto the Bottom Pole (A). Then, thread the Top Pole With Cap (C) onto the Middle Pole (B).

Diagram Description: Illustrates stacking and screwing together the three pole sections (Bottom, Middle, Top).

Step 3: Attach Arms and Cable Clips

Slide the Pole Cable Clips (I) and Swivel Arms (F) onto the assembled pole.

Secure the Swivel Arms (F) using the 6mm Allen Wrench (T-C).

Attach the Arm Cable Clips (J) to the Swivel Arms (F).

Diagram Description: Shows sliding arms and clips onto the pole, and attaching clips to the arms.

Step 4: Attach VESA Plates to Monitors

There are two options for attaching the VESA plates to your monitor:

Option A: Flat Back Monitor

Attach the VESA Plates (G) to the monitor using Thumbscrews (M-A).

Note: Hand tighten screws to avoid over tightening. Ensure correct screw length is used (avoiding "Too long" or "Too short" indicators shown in diagram).

Diagram Description: Shows attaching VESA plates to the back of a monitor using thumbscrews, with indicators for correct screw length.

Option B: Curved Back Monitor

Attach the VESA Plate (G) to the monitor using M4x30mm Screws (M-B) and M4 Spacers (M-C).

Note: Gently tighten using a screwdriver. Ensure correct screw length is used (avoiding "Too long" or "Too short" indicators shown in diagram).

Diagram Description: Shows attaching VESA plates to the back of a monitor using screws and spacers, with indicators for correct screw length.

Step 5: Mount Monitors to Arms

Slide the VESA Plates (G) (already attached to monitors) onto the Swivel Arms (F).

The monitors can be leveled using the 3mm Allen Wrench (T-A).

Secure the monitors to the arms using M6 Cap Nuts (S-C).

Diagram Description: Shows sliding the monitor's VESA plate onto the arm and securing it, with an illustration of leveling adjustment.

Step 6: Adjust Arm Length

Adjust the extension length of the Swivel Arms (F) as needed using the 3mm Allen Wrench (T-A).

Diagram Description: Shows adjusting the position of the monitor arm along its track.

Step 7: Cable Management

Manage and route cables neatly using the Arm Cable Clips (J) and the Pole Cable Clip (I).

Diagram Description: Shows routing monitor cables along the arms and pole using the provided clips.

Step 8: Adjust Tilt

Adjust the tilt angle of the monitors using the 5mm Allen Wrench (T-B).

Diagram Description: Shows adjusting the tilt of the monitor forward or backward using a wrench.

Support and Contact Information

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Last Updated: 05/02/2023 REV1.1

VIVO's dedicated support team is available to offer immediate assistance.

Support Hours: Monday - Friday, 7:00am - 7:00pm CST.

If any parts are received damaged or defective, please contact VIVO for replacements.

Phone: 309-278-5303

Average Resolution Time (within office hours): 5M 4S

Website: www.vivo-us.com

Chat Support: Chat live with an agent on www.vivo-us.com.

Average Resolution Time (within office hours): < 15 M

Email: help@vivo-us.com

Average Response Time (within office hours): 1HR 8M

• 23% within < 15m
• 38% within < 30m
• 61% within < 1hr
• 83% within < 2hr
• 92% within < 3hr

For more VIVO products, check out our website at: www.vivo-us.com