Defiant Electronic Touchscreen Deadbolt Installation Guide
Customer Support
For questions, problems, or missing parts, please contact Defiant Customer Service before returning to the store.
TOLL FREE HELP LINE: 1-877-ONE-LOCK
Website: HOMEDEPOT.COM
Hours: 08:30 a.m. - 05:30 p.m., EST, Monday - Friday
Warranty Information
LIMITED LIFETIME MECHANICAL AND 1 YEAR ELECTRONIC WARRANTY
The retailer warrants that this product will be repaired or replaced, at its option, if it proves to be defective due to improper workmanship or materials within the original purchaser's limited time. To obtain service under this warranty, bring the product to the store where it was purchased.
This limited warranty applies only to the original purchaser at retail. Except as prohibited by law, no other warranties, express or implied, including warranties of merchantability and fitness for a particular purpose, apply. Retailer is not liable for consequential or incidental damages. Some states do not allow limitations on implied warranty duration or exclusion of incidental/consequential damages.
This limited warranty grants specific legal rights, and you may have other rights that vary by state.
Safety Information
Read all precautions and instructions before installing and using this lock. Save this manual for future reference.
CAUTION: Use four alkaline batteries for best performance.
- Do not attempt to disassemble internal components; this will void the warranty.
- Do not drop or hit the lockset; excessive shock may cause permanent damage.
- Do not use pins or sharp objects to press the keypad.
- Always create a backup of important information (programming code, user codes, etc.). Refer to the last page for a reference.
- Promptly change the Master Code before operating the lockset.
CARE and MAINTENANCE:
- Remove locks or do not install locks prior to painting your door.
- Periodically clean with mild soap and a soft cloth only.
- Do not use abrasives or chemical products containing alcohol, benzene, or acids. Avoid sharp or abrasive objects for cleaning.
- Do not allow water or liquids into the lockset during installation.
Pre-installation: Tools Required / Hardware Included
If the door needs to be drilled, ensure you are familiar with safe drill usage and understand all door preparation steps before proceeding.
Tools Required:
Optional tools may include:
- Drill
- Screwdriver (Phillips head)
- Chisel
- Measuring Tape
- Pencil
Hardware Included:
| Part | Description | Quantity |
|---|---|---|
| A | Exterior Assembly | 1 |
| B | Power Cable | 1 |
| C | Torque blade | 1 |
| D | Mounting Plate | 1 |
| E | Interior Assembly | 1 |
| F | Battery Cover | 1 |
| G | Latch | 1 |
| H | Strike Plate | 1 |
| I | Dust Box | 1 |
| J | Key | 2 |
| K | Drive-in Collar (Optional) | 1 |
| L | Exterior Gasket | 1 |
Package Contents:
| Part | Description | Quantity |
|---|---|---|
| AA | 2" (52 mm) Mounting Bolt | 2 |
| BB | 3/4" (19 mm) Screw | 2 |
| CC | 3/4" (19 mm) Latch screws | 4 |
| DD | 1-1/4" (32 mm) Screw | 1 |
Pre-installation: Door Preparation
If your door is pre-drilled, check the hole sizes to ensure they are correct. If correct, skip to the INSTALLATION section.
- Cut out the TEMPLATE (reverse page) and use it to mark the door, drill holes, and chisel out the mortise. NOTE: Drill from both sides of the door to prevent wood splitting.
- Door Dimensions:
- Backset: 2-3/8" (60 mm) or 2-3/4" (70 mm)
- Door Bore Hole: 2-1/8" (54 mm) or 1-1/2" (38 mm) diameter
- Latch Hole Depth: For 2-3/8" backset: 3-7/16"; For 2-3/4" backset: 3-13/16"
- Prepare the door jamb: Use the strike plate (H) as a template to drill latch and screw holes, and chisel out a mortise. The strike plate must fit flush with the door jamb surface. Strike plate dimensions: 5/32" (4 mm) deep; 2-1/4" (57 mm) length; 1" (25 mm) width.
Installation
1. Installing the Latch
- Attach the correct faceplate to the latch. Ensure the latch bolt is in the retracted position.
- Set the latch backset length: Your latch is set for a 2-3/8" backset. Adjust to 2-3/4" if needed (skip if your door has a 2-3/8" backset). This involves rotating the collar 180 degrees.
- Install the latch into the door edge. Ensure it is flush.
2. Installing the Lock Assemblies
- Door bore options: Thread the power cable (B) through the door bore hole and under the latch. Do NOT leave the key in the cylinder during installation.
- Install the lock assemblies:
- Slide the power cable (B) through the notch in the mounting plate (D).
- The bulged part of the mounting plate (D) must face towards the door.
- Secure the mounting plate (D) to the door using the appropriate screws (AA, BB, DD).
- Connect the power cable (B) firmly into the connector port on the interior assembly (E). Ensure the cable is arranged as shown in the diagram. The metal connector side should face outward.
- Install the interior assembly (E) onto the mounting plate (D), ensuring the torque blade (C) is inserted correctly.
- Install batteries (4x AA alkaline recommended) into the interior assembly (E) and secure the battery cover (F).
- Enter the default Master Code (12345678) to complete the bolt direction setup. Wait for the Green LED to light up.
Overview of Functions
1. Indicator Lights:
- Red light: Incorrect entry or unit is in programming mode.
- Yellow light: Flashes when batteries are low.
- Green light: Correct entry.
2. [CLEAR] Button:
Press to cancel any typo or exit programming mode.
3. Mechanical Keyway Override:
Lock or unlock the lockset using a valid key.
4. Battery Cover:
Protects batteries from damage.
5. [SET] Button:
Press for 1 second to enter programming mode. Refer to section 2.1 for programming details.
6. Interior Thumbturn:
Lock or unlock the lockset manually.
How to Lock / Unlock the Lockset
To Lock:
- Touch the screen to lock.
- Use a mechanical key to lock.
To Unlock:
- Enter a valid User Code or Master Code on the touchscreen.
- Use a mechanical key to unlock.
The screen is temporarily disabled after 4 consecutive incorrect entries.
Programming
1. How to Program the Lockset by Function Codes (Programming Mode)
Programming Mode will automatically time out after 10 seconds of inactivity. If you make a mistake, press the interior [SET] button to exit and start over.
BASIC SETTINGS
| Function | Instructions |
|---|---|
| Change the existing Master Code | Press and hold [SET] until unit beeps, release. Enter current Master Code (4-8 digits) #. Enter New Master Code (4-8 digits) #. Enter Same New Master Code (4-8 digits) #. |
| Add user code(s) | Press and hold [SET] until unit beeps, release. Enter current Master Code (4-8 digits) #. Enter New User Code (4-8 digits) #. Enter Same New User Code #. |
| Delete individual user or single-entry code(s) | Press and hold [SET] until unit beeps, release. Enter current Master Code (4-8 digits) #. Enter Unwanted User Code (4-8 digits) #. Enter Same Unwanted User Code (4-8 digits) #. |
| Delete all user / single-entry codes | Press and hold [SET] until unit beeps, release. Enter current Master Code (4-8 digits) #. Enter code 40#. |
| Add single-entry code(s) | Press and hold [SET] until unit beeps, release. Enter current Master Code (4-8 digits) #. Enter New Single-entry Code (4 digits) #. Enter Same New Single-entry Code (4 digits) #. |
| Guiding Code | Press and hold [SET] until unit beeps, release. Enter current Master Code (4-8 digits) #. Enter code 21#. |
| Vacation mode | Press and hold [SET] until unit beeps, release. Enter current Master Code (4-8 digits) #. Enter code 22#. Then enter 1 for ON or 0 for OFF. |
ADVANCED SETTINGS
| Function | Instructions |
|---|---|
| Volume Control | Press and hold [SET] until unit beeps twice, release. Enter current Master Code (4-8 digits) #. Enter code 50#. Then enter 1 for ON or 0 for OFF. |
| Auto-lock function | Press and hold [SET] until unit beeps, release. Enter current Master Code (4-8 digits) #. Enter code 60#. Then enter 1 for ON or 0 for OFF. |
| Auto-lock delay timer | Press and hold [SET] until unit beeps, release. Enter current Master Code (4-8 digits) #. Enter code 80#. Enter new digits (10-99 seconds) #. |
2. Restore to Factory Settings
This will erase all stored information, including the current Master Code and existing User Codes.
- Remove one battery.
- Press and hold the [SET] button while reinserting the battery. Hold the [SET] button until a long beep is heard, followed by a short beep.
- Enter the default Master Code (12345678). Wait for the Green LED to light up to complete bolt direction setup.
Change the Master Code before operating the lock.
Troubleshooting
1. Installation Issues
| Question | Answer |
|---|---|
| A. The latch does not operate correctly after installation. | 1. Ensure the latch backset is set to the proper length. 2. Before installation, ensure the latch bolt is retracted and the key is not in the lockset. 3. Restore to factory settings and enter the default Master Code to set up the lock. |
| B. Feel a bump while turning the thumbturn or the key? | 1. Execute the lock & unlock function to allow the motor to reposition itself. 2. Low battery: If the indicator light flashes, replace batteries. Hold the [SET] button until a long beep. 3. Restore to factory settings and enter the default Master Code. |
| C. Fail to set up the lock. | 1. Ensure the lock is installed correctly. 2. Install fresh batteries and ensure the cable is connected correctly. |
2. Operation Issues
| Question | Answer |
|---|---|
| A. Battery indicator keeps flashing. | 1. Batteries are low; replace with four new alkaline batteries for best performance. |
| B. Keypad not responding. | 1. Check battery installation. 2. Low battery: If indicator flashes, replace batteries. 3. Ensure cable is well-connected and undamaged. 4. Ensure lock setup and bolt direction determination are complete. |
| C. Master Code cannot be changed. | 1. Refer to section 2.2 to restore factory settings and reprogram codes. |
| D. What should I do if the wrong code was entered? | Press the [CLEAR] button once and proceed with normal code entry. |
| E. Cannot delete all User Codes. | Ensure the entire code entry process is completed within 10 seconds. Verify the Master Code was entered correctly. |
| F. Cannot add a new User Code. | Ensure the entire code entry process is completed within 10 seconds. Verify the Master Code was entered correctly. The new User Code will not be accepted if the capacity is full. Delete existing codes and try again. User Codes must be 4-8 digits. |
| G. "Auto lock" does not function. | 1. Low battery: Replace batteries. 2. Refer to section 2.1 to enable the Auto-Lock function. |
| H. Lockset is not able to unlock by touchscreen. | 1. Ensure correct User Code is entered. 2. Low battery: Replace batteries. 3. Ensure cable is firmly connected and undamaged. 4. Ensure batteries are properly installed. 5. Check strike plate alignment for free bolt movement. |
| I. Lockset is unable to reset. | 1. Refer to section 2.2 to restore factory settings and reprogram codes. |
| J. How to operate the lockset in darkness? | Touch the screen to activate the backlight. |
| K. The red indicator is still on after setting is completed. | 1. Check if the [SET] button is jammed. 2. Re-install batteries. |
| L. The lockset locks when I enter my code and unlocks when I touch the screen. | Uninstall and reinstall interior and exterior assemblies. Before re-installation: 1) Ensure bolt is retracted. 2) Do not have key in cylinder. 3) Ensure torque blade is horizontal. 4) Reset to factory settings and reprogram codes. |
| M. I cannot remove my key unless it is in the locked position. | Uninstall and reinstall interior and exterior assemblies. Before re-installation: 1) Ensure bolt is retracted. 2) Do not have key in cylinder. 3) Ensure torque blade is horizontal. |
If the lock appears damaged or does not operate properly, please contact customer service for assistance.
Access Code List
After changing your Master Code, do not share it.
MASTER CODE (4-8 digits): _________________________
WRITE YOUR MASTER CODE HERE FOR EASY ACCESS
| User Code (4-8 digits) | Name | User Code (4-8 digits) | Name |
|---|---|---|---|
Federal Communications Commission (FCC) Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
IC Regulations
This Class B digital apparatus complies with Canadian ICES-003. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
