Kwikset SmartCode 910 Touchpad Electronic Deadbolt

1. Check dimensions

Ensure the door's backset is either 2-3/8" (60 mm) or 2-3/4" (70 mm). Verify the door thickness is between 1-3/8" and 1-3/4" (35 mm - 44 mm). Check the door edge for a 1" (25 mm) or 1-1/2" (38 mm) hole for the latch. For doors with 1-1/2" (38 mm) holes, additional preparation may be required. Service kits for 2-1/4" (57 mm) thick doors are available from Kwikset.

2. Extend latch bolt

Extend the latch bolt to its fully extended position.

3. Adjust the backset of latch (if needed)

Hold the latch in front of the door hole with the latch face flush against the door edge. If the latch holes are centered in the door hole, no adjustment is required. If not centered, adjust the latch by rotating it 180 degrees.

4. Install Latch

Insert the latch into the door edge. Use the provided screws (C) to secure it. If the door edge is chiseled, use the latch plate (A2).

5. Prepare exterior keypad

Align the exterior keypad assembly with the door hole. This step shows alignment for doors with 2-1/8" (54 mm) holes and 1-1/2" (38 mm) holes.

6. Install keypad and mounting plate

Attach the mounting plate (E) to the interior side of the door using screws (R). Ensure the cable (K) is routed underneath the latch and connects to the interior assembly. Keep the cable parallel to the door edge. Tighten screws evenly.

7. Disassemble interior assembly

Remove the interior assembly (B) from the door. Do not install batteries yet. Ensure the turnpiece is in the vertical position.

8. Install interior assembly

Connect the cable (K) to the interior assembly (B). Ensure a tight cable connection. Lay the cable flat against the interior housing.

9. Perform door handing procedure

This step teaches the lock the door's orientation, crucial for operation. Install the battery pack (L) while pressing and holding the Lock button. Continue holding until the latch bolt starts moving on its own. If the latch bolt retracts and extends successfully, the process is complete. If not, remove the battery pack, wait 15 seconds, and try again. Ensure correct battery polarity and use new alkaline batteries.

10. Install strike

Install the strike plate (D) onto the door frame using screws (P).

11. Program the lock

Programming instructions are located on the reverse side of this document.

12. Install the battery cover and re-key the lock

Install the battery cover (M) using screws (Q). If needed, re-key the lock to work with your existing key using the supplied SmartKey Re-key instructions. Keep the SmartKey tool (S) in a safe place for future programming access.

SmartCode at a Glance

Exterior Components: Keypad, Keyway, SmartKey tool hole, Status LED, Lock button.

Interior Components (cover removed): Program button, Switches, Battery Pack, Turnpiece, Cable, Button "A", Button "B", Back panel.

Normal Operation

Unlocking the Door: Enter your user code. You can press the Lock button before entering your user code to illuminate the keypad at night.

Locking the Door: Press the Lock button once. If no user codes are programmed, the Lock button is disabled.

Keypad Lockout: If three incorrect codes are entered consecutively or three time-outs occur within one minute, the keypad will lock out for 60 seconds.

Switches, Status LED Colors and Keypad Warnings

Switch Functions:

• Switch 1: Door lock status LED blinks every 6 seconds.
• Switch 2: Lock automatically re-locks door 30 seconds after unlocking (disabled if no codes are programmed).
• Switch 3: Audio (enables/disables beeps).
• Switch 4: Not used.

Status LED Colors:

• Blinking green: Unlocked
• Blinking amber: Locked
• Blinking Red: Low battery
• Solid Red: Door Handing Process did not work properly. Refer to online Troubleshooting guide.

Keypad Warnings:

Z-Wave & ZigBee Systems

Lock Inclusion: This is the process of adding the lock to a Z-Wave or ZigBee controller. Initiate this at your controller.

Unsuccessful Inclusion: For Z-Wave, initiate exclusion then press button "A" once. For ZigBee, press button "B" nine times. Repeat inclusion.

Lock Exclusion: This is the process of removing the lock from a controller. Initiate this at your controller.

System Button Chart:

System Notes: Z-Wave and ZigBee are wireless mesh networks. Performance may vary based on building construction and distance from the controller. Additional repeater devices may be needed for a robust network.

Programming Codes

It is recommended to manage codes via your Z-Wave or ZigBee control system. If not possible, follow these instructions.

User Codes Requirements: 4-8 digits, unique. Up to 30 user codes can be programmed.

Programming Behavior: A 5-second timeout occurs if no button is pressed. Successful programming is indicated by a green flash and one beep (if audio is on). Unsuccessful programming shows a red flash and three beeps.

Mastercode: An optional security measure (4-8 digits) used for adding/deleting user codes. It does not unlock the door unless also programmed as a user code.

Enabling and Setting the Mastercode

1. Press and HOLD the Program button until the keypad flashes green (approx. 5 seconds).
2. Enter the new mastercode.
3. Press the Lock button once.
4. Re-enter the mastercode.
5. Press the Lock button once.

If unsuccessful, ensure the mastercode isn't already programmed and re-enter it correctly.

Disabling the Mastercode

1. Press and HOLD the Program button until the keypad flashes green (approx. 5 seconds).
2. Press the Lock button once.
3. Enter the mastercode.
4. Press the Lock button once.
5. Re-enter the mastercode.
6. Press the Lock button once.

To confirm disabling, press the Program button once; if no beeps occur (with Switch #3 on), it's disabled.

Adding User Codes

With Mastercode: Perform steps 1-6.

Without Mastercode: Perform steps 4-6.

1. Press the Program button once. (Keypad flashes green, three beeps indicate mastercode is enabled).
2. Enter the MASTERCODE.
3. Press the Lock button once.
4. Press the Program button the number of times corresponding to the user code position (e.g., three times for the third code).
5. Enter the new USER code (4-8 digits).
6. Press the Lock button once.

Test the user code to ensure it unlocks the door. If unsuccessful, verify the code is not a duplicate and meets digit requirements.

Deleting User Codes

To delete a user code, override it by adding a different user code in the same position. Test the old code to ensure it's inactive. If code positions are unknown, perform a factory reset.

How the Keypad Works

Each button represents two numbers. Press the button once for either number. Example: For code 1-2-5-6-8, press the buttons corresponding to 1, 2, 5, 6, and 8.

Regulatory Compliance

This product complies with standards set by the Federal Communications Commission (FCC) and Industry Canada.

FCC: This device complies with Part 15 of the FCC Rules. Operation is subject to conditions: (1) no harmful interference, and (2) acceptance of received interference. Equipment tested and found to comply with Class B digital device limits. Users should try to correct interference by reorienting antennas, increasing separation, or consulting a technician. Modifications not expressly approved by the manufacturer may void user authority.

Industry Canada: This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to conditions: (1) no interference, and (2) acceptance of any interference.

Troubleshooting

Problem: The lock jams and the turnpiece will not rotate.

Reason: The door handing process was not executed during installation, and the lock does not know the door's orientation.

Solution: Perform the door handing process (Step 9 in the Installation Guide).

For more troubleshooting, download the online Troubleshooting Guide from www.kwikset.com.

Factory Reset

A factory reset deletes all codes associated with the lock.

1. Remove the battery pack.
2. Press and HOLD the Program button while reinserting the battery pack. Keep holding for 30 seconds until the lock beeps and the status LED flashes red.
3. Press the Program button once more. The lock is reset when the LED flashes green and a beep is heard.
4. Perform the door handing process again (Step 9).
5. Perform the inclusion process again to add the lock back into your network and controller.

Warranty

North America: For warranty information, please visit www.kwikset.com.

Australia: Kwikset products come with guarantees that cannot be excluded under Australian Consumer Law. Benefits are in addition to other rights. For defective products, repair or replacement is available under the Lifetime warranty. To claim, return the item with packaging, receipt, address, and signature via pre-paid postage to Spectrum Brands Australia Pty Ltd.

Spectrum Brands Australia Pty Ltd: Locked Bag 3004, Braeside, Victoria 3195, Australia. Customer Service: Toll Free: 1800 623 118, Email: info@spectrumbrands.com.au, Website: www.spectrumbrands.com.au.

Spectrum Brands New Zealand Ltd: PO Box 9817, Newmarket, Auckland 1149, New Zealand. Customer Service: Toll Free: 0800 736 776, Email: service@spectrumbrands.co.nz, Website: www.spectrumbrands.co.nz.

Important Safeguards

1. Read all instructions in their entirety.
2. Familiarize yourself with all warning and caution statements.
3. Remind all family members of safety precautions.
4. Restrict access to your lock’s back panel and routinely check settings to ensure they have not been altered without your knowledge.
5. Protect your user codes and mastercode.

Caution: Prevent unauthorized entry. Restrict access to the back panel and check user codes regularly. Using a mastercode enhances system security.

Warning: No lock provides complete security alone. This lock can be defeated by forcible or technical means. It does not substitute for caution, awareness, or common sense. Consult a qualified locksmith or security professional for enhanced security.