Kwikset SmartCode 912 Touchpad Electronic Lever

Step 1: Check Dimensions

Ensure your door meets the following specifications:

• Door Thickness: 1-3/8" to 1-3/4" (35 mm to 44 mm)
• Backset: 2-3/8" (60 mm) or 2-3/4" (70 mm)
• Note: If installing this lever below or above an existing lock, ensure the distance between holes is at least 6-1/2" (165 mm).

Step 2: Adjust the Backset of Latch (if needed)

Hold the latch in front of the door hole with the latch face flush against the door edge.

• If the latch holes are centered in the door hole, no adjustment is required. Proceed to Step 3.
• If the latch holes are NOT centered, adjust the latch mechanism as shown in the "Latch Adjustment" diagram.

Step 3: Install Latch

For doors with a chiseled edge, ensure the latch is oriented correctly. For doors without a chiseled edge, also ensure the latch is oriented correctly.

• If the door edge is chiseled, a wood block may be used to assist.
• Secure the latch with two screws (labeled A and N, 2x).

Step 4: Install Keypad and Mounting Plate

Route the cable over the latch mechanism.

• Keep the mounting plate parallel to the edge of the door.
• Tighten the two screws (labeled S, 2x) evenly.

Step 5: Install Spindle

Insert the spindle, ensuring the rounded edge faces the latch.

Step 6: Disassemble Interior Assembly and Load Battery Pack

Carefully disassemble the interior assembly. Ensure correct polarity when inserting batteries. Use new, non-rechargeable alkaline batteries only. Do not install the battery pack into the interior assembly yet.

Step 7: Z-Wave locks only: Perform the Inclusion process

Note: "Inclusion" is the process of adding the lock to a Z-Wave or ZigBee controller.

• For ZigBee locks, perform the Inclusion process after installation is complete. Refer to "Z-Wave and ZigBee Systems" for details.
• Hold the interior assembly a maximum of 12" (305 mm) from your Z-Wave controller.
• Initiate the Inclusion process at the controller. Refer to your Z-Wave control system instructions.
• Press button "A" on the lock one time to include it. The controller and lock must remain stationary for 60 seconds.
• If Inclusion is unsuccessful, initiate the Exclusion process at the controller, then press button "A" on the lock. Repeat the Inclusion process after exclusion.

Step 8: Install Interior Assembly

Push the excess cable back into the door as you install the interior assembly (labeled G).

• The turnbutton may need to be turned to install the interior assembly.
• Ensure a tight cable connection.

Step 9: Install Levers

Insert the levers (labeled L/M). Ensure the lever handle faces away from the latch.

• Tighten the pre-installed set screw (labeled Q) on each lever.

Step 10: Install Strike

Close the door and test the latch in the strike.

• If the latch is loose in the strike, adjust the strike tang.
• If the small bolt of the latch enters the strike hole incorrectly, reposition the strike.
• Secure the strike with two screws (labeled P, 2x).

Step 11: Program the Lock

Programming instructions are located on the reverse side of this document.

Step 12: Install Battery Cover and Re-key the Lock

Install the battery cover. Keep part 'Q' in a safe place, as it is needed for additional programming.

If needed, re-key the lock to work with your existing key. Refer to the supplied SmartKey Re-key instructions for more information.

Template

If your door requires drilling, cut out the template and place it on the exterior side of the door. Complete door drilling instructions are available on the SmartCode lever page of www.kwikset.com.

Template Dimensions:

• Door Thickness: 1-3/8" (35 mm) to 1-3/4" (44 mm)
• Backset: 2-3/8" (60 mm) or 2-3/4" (70 mm)
• Edge, Face, Centerline markings are indicated on the template.

A. SmartCode at a Glance

Exterior View:

• Keypad
• Lock button
• Keyway

Interior View (cover removed):

• Back panel
• Program button
• Status LED
• Button "A"
• Button "B"
• Turnbutton Switches
• SmartKey tool hole

B. Normal Operation

Unlocking the Door:

Enter your user code. Tip: You can press the Lock button before entering your user code to light up the keypad at night.

Locking the Door:

Press the Lock button once. If no user codes are programmed, the Lock button will be disabled.

Incorrect Codes:

• One incorrect code entered: Keypad flashes red three times with three beeps*. Next Step: Re-enter code.
• Three incorrect codes entered within one minute: Keypad flashes red 15 times with 15 beeps*. Next Step: Re-enter code after 60-second keypad lockout.

*If switch #3 is ON

C. Z-Wave & ZigBee Systems

Lock Inclusion:

"Inclusion" is the process of adding the lock to a Z-Wave or ZigBee controller.

• Z-Wave: Perform Inclusion during lock installation (see Step 7 in Installation Guide).
• ZigBee: Initiate Inclusion at your ZigBee controller. Refer to your control system instructions.

Inclusion/Exclusion Button Presses:

Unsuccessful ZigBee Inclusion: Press button "B" nine times. Repeat the inclusion process.

Lock Exclusion:

"Exclusion" is the process of removing the lock from a Z-Wave or ZigBee controller. Initiate Exclusion at your Z-Wave or ZigBee controller.

System Notes:

• Z-Wave: Requires a compatible Z-Wave controller. Z-Wave is a wireless mesh network; results vary by construction. Typical range is 35+ feet. Additional Z-Wave devices may be needed as repeaters.
• ZigBee: ZigBee is a wireless mesh network; results vary by construction. Typical range is 35+ feet in homes, 250+ feet with clear line of sight. Additional ZigBee devices may be needed as repeaters.

D. Programming Codes

a. Programming Information:

It is recommended to add/delete user codes via your Z-Wave or ZigBee control system. If not possible, use the lock's programming functions.

User Codes Requirements:

• Each user code must be unique, between 4 and 8 digits.
• A total of 30 user codes can be programmed.

How the Keypad Works:

Each button represents two numbers (e.g., button 1/2). Press the button once for either number. Example code: 1-2-5-6-8.

Programming Behavior:

• Successful Programming: Keypad flashes green once, one beep.
• Unsuccessful Programming: Keypad flashes red three times, three beeps.

Timeout:

If no button is pressed for five seconds, the system times out. Restart the procedure.

b. Enabling and Adding a Mastercode (Optional):

A mastercode (4-8 digits) adds security for adding/deleting user codes. It cannot unlock the door unless also programmed as a user code.

1. Press and HOLD the Program button until the keypad flashes green (approx. 5 seconds).
2. Enter the new mastercode.
3. Press the Lock button once.
4. Re-enter the mastercode.
5. Press the Lock button once.

If Unsuccessful: Ensure the mastercode isn't already programmed. Re-attempt, entering the same mastercode in steps 2 and 4.

Test (Mastercode Enabled): Ensure switch #3 is ON. Press the Program button once. If you hear three beeps and see a green flash, the mastercode is enabled.

Note: The lock times out after five seconds.

c. Adding User Codes:

Mastercode NOT Enabled:

1. Press the Program button the number of times corresponding to the user code position (e.g., 3 times for the third code).
2. Enter the new USER code (4-8 digits).
3. Press the Lock button once.

Mastercode Enabled:

1. Press the Program button once. (Keypad flashes green, three beeps).
2. Enter the MASTERCODE.
3. Press the Lock button once.
4. Press the Program button the number of times corresponding to the user code position.
5. Enter the new USER code (4-8 digits).
6. Press the Lock button once.

If Unsuccessful: Ensure the user code is not a duplicate and is 4-8 digits. Ensure a valid mastercode was entered in step 2 (if applicable).

Test Code: While the door is open, test the user code to ensure it unlocks the door.

d. Deleting User Codes:

Override a user code by adding a different user code in the same position. Test the old code to confirm it's inactive. For a full reset, perform a factory reset (Section H).

e. Disabling and Deleting the Mastercode:

1. Press and HOLD the Program button until the keypad flashes green (approx. 5 seconds).
2. Press the Lock button once.
3. Enter the mastercode.
4. Press the Lock button once.
5. Re-enter the mastercode.
6. Press the Lock button once.

If Unsuccessful: Ensure the mastercode was enabled. Re-attempt, entering the same mastercode in steps 3 and 5.

Test (Mastercode Disabled): Ensure switch #3 is ON. Press the Program button once. If you do NOT immediately hear three beeps or see a green flash, the mastercode is disabled.

Note: The lock times out after five seconds.

E. Regulatory Compliance

This product complies with standards established by the following regulatory bodies:

• Federal Communications Commission (FCC): This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: (1) it may not cause harmful interference, and (2) it must accept any interference received. This equipment complies with Class B digital device limits.
• Industry Canada: This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to two conditions: (1) it may not cause interference, and (2) it must accept any interference received.

IMPORTANT! Changes or modifications not expressly approved by the manufacturer could void the user's authority to operate the equipment.

F. Switches, Status LED Colors and Keypad Warnings

Switches:

Status LED Colors:

• Green: Unlocked
• Amber: Locked
• Red: Low battery

Keypad Warnings:

*If switch #3 is ON

G. Battery Replacement

If a deadbolt is installed above the lever, remove the interior assembly when battery replacement is required.

H. Factory Reset

A factory reset will delete all codes associated with the lock.

1. Remove the battery pack.
2. Press and HOLD the Program button while reinserting the battery pack. Keep holding the button for 30 seconds until the lock beeps and the status LED flashes red.
3. Press the Program button once more. When the LED flashes green and you hear one beep, the lock has been reset.
4. Perform the inclusion process again to add the lock back into your network and controller.

I. Important Safeguards

1. Read all instructions in their entirety.
2. Familiarize yourself with all warning and caution statements.
3. Remind all family members of safety precautions.
4. Restrict access to your lock's back panel and routinely check your settings to ensure they have not been altered without your knowledge.
5. Protect your user codes and mastercode.
6. Dispose of used batteries according to local laws and regulations.

CAUTION:

Prevent unauthorized entry. Since anyone with access to the back panel can change the user codes, you must restrict access to the back panel and routinely check the user codes to ensure they have not been altered without your knowledge. The use of a mastercode can help protect your system's settings.

WARNING:

This Manufacturer advises that no lock can provide complete security by itself. This lock may be defeated by forcible or technical means, or evaded by entry elsewhere on the property. No lock can substitute for caution, awareness of your environment, and common sense. Builder's hardware is available in multiple performance grades to suit the application. In order to enhance security and reduce risk, you should consult a qualified locksmith or other security professional.