BH iGravelX 2025 User Manual
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Introduction
This user manual provides essential information for the correct use and maintenance of the BH iGravelX bicycle family (EC295 / EC285 / EC275 / EC245 / EC225). It is recommended to read the entire manual carefully. User manuals for all BH models can be found on the BH Bikes website.
Please note that manuals are regularly updated on the BH BIKES website, and it is advisable to always have the latest version.
This document contains supplementary information to the general user manual available at: https://www.bhbikes.com/manuals
Specifications, recommendations, and warranties for components manufactured by other brands are available on their respective official websites.
Legend of Symbols
Throughout the document, icons signal different types of warnings related to use, maintenance, and assembly. Carefully read the meaning of each icon to avoid improper handling or dangerous situations that could lead to serious injury or fatal accidents.
- DANGER: Dangerous situation that, if not avoided, causes serious bodily harm or even a fatal accident.
- WARNING: Dangerous situation that, if not avoided, is likely to cause serious bodily harm or even a fatal accident.
- CAUTION: Dangerous situation that, if not avoided, is likely to cause minor or moderate bodily harm.
- RISK OF ELECTRIC SHOCK: Dangerous situation that, if not avoided, is likely to cause serious or fatal injury from electric shock.
- RISK OF SHORT CIRCUIT: Dangerous situation that, if not avoided, is likely to cause short circuits in electrical components. Short circuits can damage components and cause fires.
Tools
- Flat wrench
- Allen wrench
- Torx wrench
- Phillips head screwdriver
Torque: Torque values (expressed in Newton-meters) are indicated next to each tool symbol (e.g., 10 Nm).
Product Type
- OIL: Light lubrication for elements such as the chain and cables.
- GREASE: Assembly grease.
- CARBON PASTE: Assembly paste to increase friction between carbon elements.
- THREADLOCKER: Threadlocker with moderate resistance.
BH Warranty
BH BIKES is committed to offering durable bicycles designed to the highest quality standards. In addition to the legal warranty, BH BIKES offers supplementary warranty coverage.
Legal Warranty
The legal warranty covers the original purchaser against manufacturing defects and/or non-conformities. This warranty applies to frames and BH BIKES components. The warranty period begins from the date of purchase and varies by country legislation.
Claims must be submitted through an authorized dealer.
For complete warranty conditions, visit: https://www.bhbikes.com/es_ES/registro-garantia-vida-bh/registra-tu-bici-garantia-de-por-vida
LIFETIME FRAME WARRANTY
BH Bikes offers a commercial warranty covering potential frame manufacturing defects for a period exceeding the legal warranty. This warranty is valid for original purchasers who register their bicycle within 30 days of purchase through the available digital channels.
The LIFETIME warranty is non-transferable and is only valid for the original purchaser. Bicycle maintenance must be carried out by a BH BIKES authorized service center.
The LIFETIME warranty does not cover:
- Swingarms of full-suspension models, forks, children's bikes, paint discoloration, or corrosion due to natural deterioration.
- Defects or breaks resulting from accidents or improper/reckless use.
- Issues arising from the assembly of non-approved or incompatible components.
- Defects resulting from improper handling.
- Scratches, discoloration, or stains caused by abrasive liquids, sharp objects, or continuous sun exposure.
- Defects resulting from normal wear and tear, including material fatigue.
- Damage caused by improper use and/or maintenance.
- Frames used in competitions, demonstrations, or rentals.
For complete LIFETIME warranty conditions, visit: https://www.bhbikes.com/es_ES/registro-garantia-vida-bh/registra-tu-bici-garantia-de-por-vida
Extension of Warranty for BH Motors (up to 5 years)
A 5-year warranty extension is applied to BH motors after the activation of the LIFETIME FRAME warranty extension. This extension applies only to BH motors mounted on BH bikes sold through authorized BHBIKES EUROPE SL dealers. Registration is required within 30 days of purchase.
This warranty does not cover:
- Paint discoloration, corrosion, defects or breaks from accidents or improper use.
- Issues from incompatible components or motor tampering/unblocking.
- Defects from improper handling.
- Scratches, discoloration, or stains from abrasive liquids, sharp objects, or sun exposure.
- Damage from improper use or maintenance.
- Motors used in competitions, demonstrations, or rentals.
- Motors assembled on MONTY family bikes.
For complete conditions, visit: https://www.bhbikes.com/es_ES/registro-garantia-vida-bh/registra-tu-bici-garantia-de-por-vida
Extension of Warranty for BH Batteries
BH offers warranty extensions for E-Bikes batteries. This commercial warranty covers potential battery manufacturing defects for a period exceeding the legal warranty. It applies only to BH batteries mounted on BH bikes sold through authorized BHBIKES EUROPE SL dealers. Registration is required within 30 days of purchase.
This warranty does not cover:
- Paint discoloration, corrosion, defects or breaks from accidents or improper use.
- Natural deterioration due to aging, even without use.
- Deterioration after 500 full charge/discharge cycles if capacity is below 30% of nominal capacity.
- Issues from incompatible components.
- Defects from improper handling.
- Scratches, discoloration, or stains from abrasive liquids, sharp objects, or sun exposure.
- Damage from improper use or maintenance.
- Batteries used in competitions, demonstrations, or rentals.
- Auxiliary batteries (Extender battery).
For complete conditions, visit: https://www.bhbikes.com/es_ES/registro-garantia-vida-bh/extension-garantia-bateria
Maintenance
Inspection of the bicycle before use
Bicycles are inspected multiple times during manufacturing, as well as during the final inspection by the BH dealer and workshop. As the bicycle's operation may have been modified during transport or by external parties, the following components must be checked before each ride:
- FRAME: Check for cracks, damage, and strange noises.
- CHAIN: Ensure the chain is lubricated and the transmission system is not making strange noises.
- BRAKES: Check that the brakes are functioning correctly. When stopped, pull the brake lever fully and check that it does not touch the handlebars.
- TIRES: Check the pressure and inspect the tread and sidewalls for cuts. Also, ensure the wear level does not exceed the maximum recommended limit.
- WHEELS: Check that the wheels rotate without resistance. Also, check the clearance between the brake pad and the rim, and between the frame and the tire.
- STEERING: Ensure the steering pivots smoothly and check for strange noises.
- SWINGARM PIVOT POINTS: Check that the suspension is functioning normally and is not making strange noises when subjected to weight. Suboptimal operation or play between moving parts may be due to incorrect tightening torques or bearing wear.
- BEARINGS: Check that the bearings are functioning correctly and are not making strange noises. Bearings are subject to wear and must be replaced to avoid damaging the components they are installed on.
- ELECTRICAL SYSTEM: If the bicycle is equipped with an electrical system, check its proper functioning by ensuring electrical assistance is present and verifying the correct operation of all components (motor, display, assistance mode change, and speed sensor). If the system provides no electrical assistance, check that all connections are properly made and that there is no damage.
Cleaning the bicycle
For proper bicycle maintenance, it is recommended to follow basic preventive measures:
- Remove dust and mud with a damp sponge and a mild, neutral cleaning product.
- Plastic parts should only be washed with soapy water.
- Tires can be washed with a sponge or brush and soapy water.
- After cleaning the bicycle, wipe it dry with a soft cloth.
- Transmission components should be lubricated after each cleaning.
Dirt can hide damage that may lead to accidents or death. Never use pressure washing equipment or steam cleaning devices.
After cleaning the bicycle, the chain transmission may be degreased. Check and lubricate the links. Excessive lubrication can attract more dirt and cause premature wear and system malfunction.
Never use pressure washing equipment or steam cleaning devices.
Component Maintenance
The bicycle requires regular maintenance and periodic checks. The frequency of maintenance operations depends on the type of vehicle (touring bike, road bike, or mountain bike), as well as the frequency and conditions of use.
Component | Action | Frequency |
---|---|---|
Lighting | Check operation | Every ride |
Tires | Check pressure | Every ride |
Tires | Check tread and sidewall height | Every ride |
Brakes (rim brakes) | Check lever travel, pad solidity, and rim position. Test brakes when stopped. Clean pads. | Every ride |
Brake cables | Visual inspection | Every ride |
Brakes (disc brakes) | Replace brake fluid (DOT fluid). | Every 6 months |
Suspension fork | Check screws and tightening. Drain oil and lubricate elastomer. | Every year |
Seatpost | Maintenance | Every year |
Seatpost | Check for play. | Every year |
Rims (rim brakes) | Check wall lining and replace if necessary. | At least after the second part of the brake lining wear. |
Chain | Check and lubricate. | Every month |
Bottom bracket | Check for play. Replace grease. | Every year |
Cranks | Check and tighten. | Every year |
Wheels / Spokes | Check wheel rotation and spoke tension. | Every year |
Headset | Check headset play. Replace grease. | Every year |
Metal surfaces | Ensure preservation. | Every year |
Hubs | Check bearings. Replace grease. | Every year |
Pedals | Check bearings. Lubricate and clean the fixation mechanism. | Every year |
Spare Parts
For optimal bicycle performance and maximum safety, the use of original parts is crucial. Using non-original parts may cause damage not covered by the warranty.
Wear parts are the most common spare parts (tires, inner tubes, brake pads, disc brakes and pads, rims, all parts of the braking system, headlights, position lights, batteries, and accumulators).
- TIRES: Replace with equivalent tires. Check the ETRTO standard markings on the tire's exterior. Using a tire with a larger outer diameter than recommended can cause the handlebar to hit the front wheel during turns, or the heel to hit the rear wheel guard. This can lead to loss of control and serious accidents. The same can happen if the crankset is replaced with a longer one.
- INNER TUBES: Replace with an inner tube type suitable for the tire. Consult the ETRTO standard markings on the inner tube's exterior.
- DISC BRAKES AND BRAKE PADS: Follow the manufacturer's instructions.
- HEADLIGHTS AND POSITION LIGHTS: Replace the bulb with the same type. Consult the markings on the metal part.
- CHAIN, SPROCKET, AND CHAINRINGS: Follow the manufacturer's instructions.
- BATTERIES AND ACCUMULATORS: Replace with components of the same type. Consult the markings on the exterior.
Using non-original parts may cause damage not covered by the warranty.
After a fall, impact, or shock
If you experience a fall, impact, or shock, it is crucial to check if you are well enough to continue riding. Do not use the bicycle if you have sustained injuries and seek medical attention if necessary. If you are unharmed, perform a series of checks to ensure the bicycle is also ready to ride:
- Check that the wheels are securely fastened and that the rims are centered within the frame and fork. Spin the wheels. If the clearance between the rim and the pads has significantly increased or decreased and cannot be recentered, slightly move the brakes away from the rim to allow the wheel to spin freely. If necessary, note that the brakes will lose some effectiveness.
- Ensure the front of the frame or handlebars are not twisted or broken. Check that the front is securely inserted into the fork by holding the front wheel between your knees and trying to move the handlebars relative to the front wheel.
- Check the chain's proper seating. If the bicycle fell on the transmission side, check its operation. Ask for help to place the bicycle on its saddle and shift gears. With the chain on the largest sprocket, observe the distance between the derailleur and the spokes. If the derailleur or its support is bent, it may get caught in the spokes, causing a fall! The derailleur, rear wheel, or frame may be damaged. Check the front derailleur. If it has moved, the chain may derail, leaving the bike without transmission.
- Check the saddle, top tube, or bottom bracket for damage.
- Lift the bicycle slightly and drop it to the ground. If any noises are heard, inspect the bicycle for loose screws.
- Re-examine the entire bicycle for breaks, discoloration, or cracks.
Only resume riding if the results of the checks are satisfactory. It is strictly forbidden to brake or accelerate abruptly, or to pedal uphill. If in doubt, wait for a vehicle to pick up the bicycle instead of taking risks. Once home, re-examine the bicycle thoroughly. If in doubt or if you have any questions, contact a BH workshop.
Bent aluminum parts should not be straightened (they cannot be repaired). The risk of breakage is high, especially in the fork, handlebars, front end, cranks, and pedals. These parts must be replaced for safety reasons.
Warnings for Use
Maximum tire size
If a tire different from the original is fitted, ensure there is always a minimum clearance of 6 mm between the tire and any part of the frame and fork.
Minimum and maximum seatpost insertion
Failure to adhere to the minimum and maximum seatpost insertion depths specified in this manual may subject the frame to leverage. The pressure exerted can damage the frame and cause serious accidents. The warranty does not cover damage resulting from non-compliance with these instructions.
Maximum fork length (axle-to-crown)
The maximum length between the fork's axle and the bottom of the headset (axle-to-crown) must be respected. Failure to adhere to this maximum length can damage the frame, subjecting it to stress beyond its design limits, and may cause serious accidents.
Maximum number of headset spacers
The maximum number of headset spacers that can be placed below the stem is specified in this manual. Failure to adhere to this limit can damage the material, subjecting it to stress beyond its design limits, and may cause serious accidents.
Position of the star nut inside the fork steerer tube
No headset spacers should be placed above the stem. Failure to comply with this instruction can damage the material, subjecting it to stress beyond its design limits, and may cause serious accidents.
Intended use
Each bicycle is designed for a specific use. The models described in this manual comply with the following intended use:
This refers to a set of bicycle operating conditions intended for use on asphalt roads. Furthermore, the wheels must always maintain contact with the road surface.
Warnings for Use of the Electric Assistance System
Care and use rules for electrical components and batteries
All BH products and components are designed to withstand splashes and rain. However, certain practices can damage components and cause short circuits. The following actions are prohibited:
- Washing the bicycle with high-pressure water.
- Using the bicycle in adverse weather conditions.
- Transporting the bicycle outside a vehicle while it is raining.
- Exposing the battery to high temperatures (temperatures above 70°C can cause leaks and fire hazards).
- Not respecting the operating, charging, and storage temperature ranges for the bicycle.
Ideal situations for maximum battery life
It is recommended to meet certain conditions for maximum battery life:
- Recharge it on a flat and stable surface.
- Do not expose it to direct sunlight.
- Ensure children and pets are not nearby.
- Avoid rain and humidity.
- Store it in a well-ventilated and dry place.
- Store it in a place with a temperature between 15°C and 25°C.
- Do not use it with a charge level below 10% (using it below this level can reduce cell lifespan).
Any unauthorized tampering with the electrical system components can cause serious accidents and void the warranty.
Warnings regarding battery use
Improper use of the battery can cause damage and serious accidents. The following conditions must be met to avoid these situations:
- Always use the original charger.
- Do not place the battery near heat sources.
- Do not heat the battery or dispose of it in fire.
- Ensure battery connections do not come into contact with metallic objects.
- Do not immerse the battery in water and avoid exposure to splashes or humidity.
- Do not strike or puncture the battery.
- In case of leakage, avoid contact of the internal liquid with hands and eyes.
- Do not use if external damage is observed.
- Clean the battery only with a dry or damp cloth.
Inappropriate charging and discharging environments and solutions
Hot and cold environments described below can lead to the battery entering standby or suspending charging before it is fully charged.
- Winter discharge suspension mode or DUT (Discharge Under Temperature): Discharge is suspended when the temperature is below -20°C, causing the pedal assistance system to shut down to protect the battery. This suspension mode automatically cancels when the battery temperature rises above -20°C.
- Winter charging suspension mode or CUT (Charge Under Temperature): Charging is suspended when the temperature is below 0°C. If charging begins and the temperature drops below this level due to nighttime cooling or other factors, the process stops, and the system enters suspension mode to protect the battery. This suspension mode automatically cancels when the battery temperature rises above 0°C.
- Noise emitted by televisions/radios/computers: Charging near televisions, radios, or similar devices can generate static electricity, cause flickering images, and lead to interference. If this occurs, charge the battery in a location away from televisions or radios (e.g., another room).
Recycling
Lithium-ion batteries are recyclable resources but can cause environmental damage if not handled properly at the end of their useful life. Follow these steps for disposal:
- Sort and recycle each electrical component at a facility prepared for its proper disposal.
- Always comply with battery regulations applicable in the country of use.
Motor
The DC motor is located in the bottom bracket. Like any other bicycle part, the motor's lifespan depends on its use. Under normal conditions, it is between 10 and 20 years (equivalent to 100,000 km).
Operation of the Pedal Assistance System
Components of the Pedal Assistance System
The BH BIKES pedal assistance system is composed of the following elements:
- A. Motor: Provides propulsion to the bicycle.
- B. Control unit: Allows, among other things, selecting assistance modes.
- C. Battery: Powers the motor.
- D. Torque sensor: Detects the force applied to the pedal by the cyclist.
- E. Display (CORE Display): Shows relevant system information.
The pedal assistance system is designed to provide the cyclist with the optimal amount of assistance power. This system provides assistance within a standard range calculated based on factors such as pedaling force, bicycle speed, and transmission. The system does not provide assistance in the following cases:
- When the control unit is off.
- When the bicycle is moving at a speed equal to or greater than 25 km/h.
- When the cyclist is not pedaling and the throttle is released at 6 km/h.
- When the remaining battery capacity is insufficient.
- When the selected assistance mode is 0% assistance.
Parts of the Control Unit
The Core Display features a button surrounded by a 12-LED ring, which acts as the control unit.
MULTIFUNCTION BUTTON
Starting and stopping the pedal assistance system
The pedal assistance system is activated from the Core Display located on the bicycle's stem. Pressing the Power button starts the system. The Core Display illuminates with a sequence of blue lights in a counter-clockwise direction, then indicates the currently selected pedal assistance mode.
Press and hold the multifunction button for 3 seconds to turn off the pedal assistance system. The screen will then turn off, and the system will stop.
Choosing the pedal assistance mode
The system offers the following pedal assistance modes:
- Boost: Identified by a red color. Use this mode to maximize system power.
- Trail: Identified by an orange color. Use this mode for climbing steep inclines.
- Eco: Identified by a green color. Use this mode for maximum range.
- No assist: Identified by a white color. Use this mode for riding without any assistance power.
All other control unit functions can be used.
To switch between assistance modes, press the multifunction button once to increase the assistance level and twice to decrease it.
Assistance Levels
To increase battery life and avoid complete discharge, which could damage it, assistance modes are limited based on battery charge level:
- Battery charge above 20%: 100% of the highest assistance level is available.
- Battery charge between 10% and 20%: assistance level limited to 50% of the highest assistance level.
- Battery charge between 5% and 10%: assistance level limited to 25% of the highest assistance level.
- Battery charge between 1% and 5%: assistance is not allowed. Only lights can be turned on.
Walk Assist Mode
The control unit also offers the Walk Assist mode, which helps the user push the bicycle while walking. To activate this mode, simply press and hold the control unit button (regardless of the selected assistance mode). The CORE control unit's LEDs will flash blue to indicate that Walk Assist mode is active. To exit this mode, release the button.
Starting to pedal
Before placing your feet on the pedals, sit on the saddle and hold the handlebars firmly. Be particularly careful when starting to pedal with a high assistance mode (TRAIL and BOOST modes), as the motor will respond with maximum thrust, and you may lose control. To facilitate acceleration, the motor provides an additional initial thrust as soon as you start pedaling. Thus, minimal force is required to get the bicycle moving, allowing you to merge into traffic quickly and safely.
Start pedaling with a low gear (higher gears) and a low assistance mode (ECO mode). In addition to offering better control and safety on the bicycle, this mode requires less energy consumption and therefore guarantees greater autonomy. Starting to pedal with a higher assistance mode (TRAIL and BOOST modes) can put the user in danger.
When the user is pushing the bicycle while walking alongside it, ensure the system is disconnected.
Displaying the battery charge level
A 100% charge provides an autonomy of 190 km. The battery charge level can be displayed in different ways. The battery charge level indicator shows the estimated remaining battery capacity in all cases:
- Garmin devices: Garmin devices also display the battery charge level on their interface.
On models equipped with the Core screen, the battery charge level is indicated by an LED ring. The current battery level can be interpreted based on the number of illuminated LEDs. Keep in mind that the displayed color refers only to the current assistance mode.
XPRO DUAL DISCHARGE BATTERY CHARGING LEVEL DISPLAY
The XPRO DD external battery increases the standard autonomy from 190 km to 250 km. Pressing the XPRO DD battery button illuminates a ring around the button. The color of this ring indicates the charge level of the XPRO DD battery. Green 100-75%, blue 75-50%, yellow 50-25%, red 25-10%, and flashing red 10-0%.
Battery Charging
Due to its advanced lithium-ion technology, there is no need to wait for the battery to completely discharge before connecting it to the charger. Likewise, it is also not necessary to charge it to 100% before using it again. However, for maximum operating range, a full charge is recommended.
- Turn on the display. Charging is impossible if it is off.
- Open the cover that provides access to the charging port.
- First, connect the cable to the battery, then to the power outlet.
- Check the charge status and errors.
Battery and Charger
The battery in this BH bicycle contains lithium-ion cells, the most innovative technology in terms of energy density (energy stored per kilogram of weight and per cm³ of volume).
Lithium-ion batteries have the following characteristics:
- Their performance decreases in extremely cold or hot environments.
- Another characteristic of BH lithium-ion batteries is that they do not have a "memory effect," so incomplete discharges do not affect their operation and recharge capacity.
- They lose their charge naturally and progressively with use. The battery can be discharged completely (100%) approximately 500 times with a maximum battery degradation of 20%. In case of partial discharges, only the discharged portion is considered. For example, if the battery is recharged every time its charge level drops by 25%, it can be recharged to 100% of its original capacity up to 2,000 times. In conclusion, the guaranteed battery life with a maximum degradation of 20% amounts to at least 20,000 km.
Battery charging steps:
- Unplug the charger from the battery first, then the cable from the power outlet.
- Carefully replace the charging port cover to prevent dirt and moisture ingress.
- The XPRO battery charges if it is in the bottle cage, the bicycle is charging, and the display is on.
Do not recharge or use a damaged battery.
Exercise extreme caution and do not touch the charger during the charging process, as it can get very hot, especially in high ambient temperatures.
If a failure occurs during battery charging, unplug the charger from the outlet and wait for the battery to cool down.
Never touch the power plug, charging plug, or contacts with wet hands.
Check the battery contacts for foreign matter before reinstalling it on the bicycle.
Do not connect the charger's power plug to the battery or bicycle charging port if it is wet or damp. Connect the power plug only after ensuring the battery or bicycle charging port is completely dry.
Do not subject the power plug to excessive stress, and do not pull the cable when the plug is connected to the battery.
Turn off the pedal assistance system before removing the battery from its housing on the bicycle.
XPRO DUAL DISCHARGE BATTERY
The XPro DD external battery or Extender increases the bicycle's range. It is shaped like a water bottle and is an external 180 Wh battery that fits into a specially designed bottle cage. This bottle cage must be installed and correctly connected to the system by an authorized shop. Once the bottle cage is installed, simply insert the external battery to connect it to the system. In other words, it is a Plug&Ride battery that requires no additional connection or operations to function.
XPRO DD BOTTLE CAGE
The bottle cage has a waterproof connector to ensure system protection. The cyclist can therefore insert a standard water bottle or leave the bottle cage as is.
Energy Saving Modes
The battery is designed for a long useful life. This is made possible by energy-saving modes that prevent inefficient battery consumption:
- Transport mode: The battery has a Transport mode used to minimize internal consumption during bicycle transport from the factory to the store. The user can permanently exit this mode by charging the battery to 100% before the first use.
- The system only deactivates Transport mode when the battery is fully charged (perpetual and rapid return to this mode to protect the battery). A full battery charge is therefore necessary for Transport mode to be permanently deactivated.
Standby mode: To minimize internal consumption, the battery automatically enters standby mode. This occurs automatically when no charging, discharging, or communication with the battery is detected for 10 minutes. This mode also automatically turns off the control unit when it is not used for 10 minutes (if the user left it on after storing their bicycle, for example).
The user can exit standby mode by simply turning on the bicycle's control unit.
Enhanced standby or deep sleep mode: To protect the battery during long periods of inactivity or non-use of the bicycle (e.g., in winter), the battery automatically enters enhanced standby or deep sleep mode. This occurs automatically when one of the following situations arises:
- If the battery charge level is below 1%, it enters enhanced standby or deep sleep mode if it has not exited standby mode for 10 minutes.
- If the battery charge level is below 10%, it enters enhanced standby or deep sleep mode if it has not exited standby mode for 48 hours.
- If the battery charge level is below 40%: enhanced standby or deep sleep mode activates when the battery has not exited standby mode for 14 days.
- If the battery charge level is below 80%: enhanced standby or deep sleep mode activates when the battery has not exited standby mode for 30 days.
The user can exit enhanced standby or deep sleep mode by pressing the SOC button (charge level check button) on the battery for 5 seconds or by connecting the charger to the battery. All LEDs will flash twice in standby mode and once in enhanced standby or deep sleep mode.
BH BIKES ICONNECT-Z APP
The BH Bikes iConnect app allows you to customize the pedal assistance system configuration:
- Change the color of the assistance levels.
- Modify the percentage of assistance (0-100%) and acceleration parameters for each assistance level.
Download the app on iOS or Android and follow the steps below to pair your bicycle with the app:
- App Store: https://apps.apple.com/es/app/bh-bikes-iconnect/id1494346206
- Google Play: https://play.google.com/store/apps/details?id=com.bh.ebikelight
Watch the app's operating video at the following link: https://youtu.be/k4sOiG0cX3U
Operation with a Garmin Device
ANT+ connection with a Garmin device provides access to additional display and assistance control functions. The Heart Rate monitor connection is made through the Garmin device. The procedure for connecting the i-Remote to the Garmin device is described below. As illustrated in the sixth point image, it is possible to check the bicycle's battery status from the Garmin device itself, as well as select the desired pedal assistance level.
Error Codes
In case of an error, it will be indicated on the display. Errors and actions to be performed on the Core and X-Display displays are shown in the following tables.
On models equipped with the Core Display, errors are indicated by illuminated LEDs. A specific error is referenced based on the number of LEDs illuminated and the number of LEDs off. Potential problems are described below:
No. | Code | Description | Action |
---|---|---|---|
0 | Normal operation | ||
1 | ↔ | Overcurrent | Check the screw tightness of the connector between the motor and the regulator. If no anomaly is observed, replace the regulator with a new one. |
2 | Hall effect sensor error | The Hall effect sensor inside the motor is broken. Replace it with a new sensor or replace the motor. | |
3 | ○↔ | Static current above limit | Replace the regulator (loose connection of the regulator-motor cable). |
4 | ↔ | Motor phase absence | Check the motor connector or the regulator. |
5 | Battery voltage insufficient | Change the battery or check the battery output. | |
8 | Blocked motor | Motor shutdown due to accident or stalled motor. | |
9 | Current above limit | Replace the regulator (loose connection of the regulator-motor cable). | |
10 | Motor overheating alarm | If the temperature exceeds the set value, the current gradually decreases. | |
11 | Motor overheating protection | The regulator stops its operation when the system enters the motor overheating protection mode. | |
12 | Communication error | 1. The communication line is loose. Check the communication cable and its connector. 2. The regulator's MCU is no longer functioning. Replace the regulator. 3. The TMM wire is short-circuited. Check by disconnecting the TMM sensor. 4. The motor's Hall effect sensor wires are short-circuited. Disconnect the motor connector and check again. 5. The motor's power wires have touched the Hall sensor wires, damaging and short-circuiting it. 6. The display's communication components are no longer functioning. Replace the display. 7. Check the tightness of the display's communication line and the CAN converter (REVO ONLY). | |
13 | Foot error | Remove feet from pedals and restart. | |
14 | Fault_e_SpeedSensor Nolnts | Turn off the system completely and then turn it back on. If the problem persists, contact your e-Bike dealer. |
Sizes and Dimensions
Specifications for different models are provided below.
Characteristic | Models | Specification |
---|---|---|
Frame | EC245/EC225 | Aluminum |
Frame | EC295/EC285/EC275 | Carbon |
Recommended use | All | Gravel |
Dimensions | All | SM, MD, LA, XL |
Fork travel | All | |
Maximum headset spacer height | All | 60mm |
Fork steerer tube | All | Full carbon 1.5", tapered |
Wheel size | All | 700C |
Maximum tire size | All | 45mm |
Pedal | All | BB386 |
Bottom bracket width | All | 86.5 mm |
Bottom bracket inner diameter | All | 46 mm |
Standard front dropouts | All | Thru Axle |
Standard front axle | All | 100 mm |
Front axle thread pitch | All | 12x1.0mm |
Standard rear dropouts | All | Thru Axle |
Standard rear axle | All | 145mm |
Rear axle thread pitch | All | 12x1.0mm |
Seatpost | All | Carbon Gravel X |
Seatpost clamp diameter | All | Integrated |
Derailleur angle | All | 66-63° |
Technical Specifications
General Specifications
Characteristic | Models | Specification |
---|---|---|
Minimum chainring size | All | 48 teeth |
Maximum chainring size | All | 42 teeth |
Minimum small chainring size | All | 34 teeth |
Maximum small chainring size | All | 42 teeth |
Triple chainring compatibility | All | No |
Minimum Q-factor | All | 145mm |
Maximum crank length | All | 177mm |
Dropout | All | Removable Gravel X Carbon |
Compatible transmission | All | Shimano, Sram (non-mechanical) and Campagnolo (non-mechanical). |
Front brake | All | 160 mm |
Rear disc diameter (min/max) | All | 140mm mini / 160mm maxi |
Cabling | All | Internal System ACR |
Bottle cage | All | 2 |
Mudguard set | All | Yes |
Compatible with trailers | All | No |
Child seat | All | No |
Compatible with trailers | All | No |
Compatible with power meters | All | Yes |
Maximum recommended weight (cyclist + equipment + bags) | All | 120 kg (depending on tires) |
MOTOR BH-2EZMAG SPECIFICATIONS
Characteristic | Specification |
---|---|
Nominal power | 250W |
Voltage | 36V |
Type | Brushless DC |
Assistance | Up to 25km/h |
Maximum torque | 65Nm |
Weight | 2100g |
Pedal assistance modes | 6 |
Walk assistance | Yes (by pressing and holding the + button) |
Cadence range | 130/min. |
Sensors | Cadence / Torque / Speed |
System technology | CAN Bus |
BATTERY SPECIFICATIONS
Characteristic | Specification |
---|---|
Voltage | 36V |
Capacity | EC295: 410Wh+180Wh EC285/EC275: 410Wh EC245/EC225: 620Wh |
Weight | 410Wh: 1610g 180Wh: 1000g |
Cell pack | 410+180Wh: (10S2P+10S1P) 410Wh: 20 (10S2P) |
Charge level | With battery inside the frame. |
Dimensions | 462x67x49mm |
Connection | Cable connected to the motor and charging port. |
Waterproofing | IP65 |
Assembly and Spare Parts
HEAD TUBE DIMENSIONS
ALL MODELS
HEADSET SPECIFICATIONS
Type | Angle of contact with the compression ring / fork steerer tube | Bearing dimensions | |
---|---|---|---|
Upper | 1.5" Steerer | 45° | 52x40x7 |
Lower | 1.5" Steerer | 45° | 52x40x7 |
HEADSET ASSEMBLY
ALL MODELS
BH LITE AHEAD / AERO ACR STEM
ALL MODELS
GREASE
GREASE
Note: Carbon forks should never be mounted with a spider. The spider imposes a stress on the fork for which it was not designed. This can lead to breakage and accidents. Always mount them with an expander.
No. | Part | Unit |
---|---|---|
00 | HEADSET ref.: 383245100 | |
0.1 | Compressor | 1 |
0.2 | Bearing | 2 |
0.3 | Washer (do not assemble) | 1 |
0.4 | Expander | 1 |
1.1 | 10mm spacer | 1 |
2.1 | 10mm spacer | 2 |
3.1 | 5mm spacer | 1 |
No. | Part | Unit |
---|---|---|
01 | ACR STEERING COVER ref.: 383240800 | |
02 | ACR STEERING COVER ref.: 383240900 | |
03 | ACR STEERING COVER ref.: 383241000 | |
4.1 | CORE display ref.: 386144800 | 1 |
5.1 | DISPLAY SUPPORT ref.: 384625000 | 1 |
6.1 | Display bolt | 1 |
6.2 | Screw | 1 |
6.3 | Rod | 1 |
INTEGRATED BH SEATPOST CLAMP
ALL MODELS
GREASE
No. | Part | Unit |
---|---|---|
7.1 | Screw | 1 |
7.2 | Shim | 1 |
DERAILLEUR HANGER
ALL MODELS
GREASE
THREADLOCKER
No. | Part | Unit |
---|---|---|
8.1 | Derailleur hanger | 1 |
8.2 | Screw M4xP0.7x10.5mm | 1 |
Assembly and Spare Parts
FLEXIBLE JOINT ASSEMBLY
ALL MODELS
GREASE
THREADLOCKER
No. | Part | Unit |
---|---|---|
9.1 | Housing | 1 |
9.2 | Bearing | 2 |
9.3 | Axle | 1 |
FRONT DERAILLEUR SUPPORT
ALL MODELS
No. | Part | Unit |
---|---|---|
10.1 | Front derailleur support | 1 |
10.2 | Screws | 2 |
Assembly and Spare Parts
MOTOR
ALL MODELS
THREADLOCKER
THREADLOCKER
THREADLOCKER
THREADLOCKER
THREADLOCKER
THREADLOCKER
No. | Part | Unit |
---|---|---|
11.1 | Lower motor cover screw | 3 |
11.2 | Lower motor cover | 1 |
No. | Part | Unit |
---|---|---|
13.1 | Motor screw Ø13*4.4/08/M8*P1.25*L23/65 | 1 |
13.2 | Motor screw Ø13*4.4/08/M8*P1.25*L18/88.5 | 2 |
MOTOR SCREW GUIDE
No. | Part | Unit |
---|---|---|
12.1 | Long motor screw bushing | 1 |
12.2 | Medium motor screw bushing | 1 |
12.3 | Short motor screw bushing | 1 |
No. | Part | Unit |
---|---|---|
14.1 | Motor screw ø13*4.4/08/M8*P1.25*L17/82 | 1 |
14.2 | Motor screw ø12*4.5/08/M8*P1.25*L15/70 | 1 |
14.3 | Motor screw ø13*4.4/08/M8*P1.25*L17/87 | 1 |
SPEED SENSOR
ALL MODELS
No. | Part | Unit |
---|---|---|
15.1 | Speed sensor | 1 |
15.2 | Speed sensor magnet | 1 |
CHARGING PORT
ALL MODELS
No. | Part | Unit |
---|---|---|
16.1 | Charging port | 1 |
CHARGING PORT CAP
No. | Part | Unit |
---|---|---|
17.1 | Cap | 1 |
17.2 | Support | 1 |
17.3 | Screw | 1 |
Assembly and Spare Parts
XPRO DUAL DISCHARGE BOTTLE CAGE
ALL MODELS
VIDEO: ASSEMBLY OF THE XPRO DD BOTTLE CAGE
https://youtu.be/UrMfZvXCPnA
Refer to the section "Diagram of the electrical system components" in this manual to correctly assemble all electrical system components.
Note: Inserting screws that are too long into the down tube can cause damage to the battery, which is not covered by the warranty. Never force screws.
No. | Part | Unit |
---|---|---|
18.1 | XPRO DD Bottle Cage | 1 |
XPRO DD BOTTLE
No. | Part | Unit |
---|---|---|
19.1 | XPRO DD Bottle | 1 |
BATTERY SUPPORT
ALL MODELS
No. | Part | Unit |
---|---|---|
20.1 | Battery support | 1 |
XPRO DD COVER
No. | Part | Unit |
---|---|---|
21.1 | XPRO DD Cover | 1 |
Mechanical Component Wiring
The images below illustrate the routing of mechanical component cables. For ease of maintenance, the cables are protected at all times inside the frame triangle until they exit through the motor cover.
ALL MODELS
REAR BRAKE
REAR DERAILLEUR
Electrical System Component Wiring
ALL MODELS
SPEED SENSOR
CHARGING PORT
BATTERY
BATTERY
DISPLAY
SPEED SENSOR
Note: Incorrect handling of electrical components can lead to damage not covered by the warranty. This damage can cause serious or fatal injuries. BH recommends always going to an authorized dealer for any necessary diagnosis, repair, or installation of electrical components. These tasks require advanced technical knowledge.
Electrical System Component Diagram
ALL MODELS
XPRO DD BATTERY
BATTERY
BLUETOOTH
DIAGNOSTIC CABLE
CHARGER
SPEED SENSOR
BH 2EZMAG MOTOR
Note: Incorrect handling of electrical components can lead to damage not covered by the warranty. This damage can also cause serious injury or death. BH recommends always going to an authorized dealer for any necessary diagnosis, repair, or installation of electrical components. These tasks require advanced technical knowledge.
FRONT LIGHTS
Not included in all models; cables can be purchased from authorized suppliers.
REAR LIGHTS
Note: When an electrical connection comes into contact with moisture or becomes clogged due to external pollutants, a chemical reaction occurs, and the connections are subjected to sulfation. The copper in the contacts oxidizes, causing conductivity problems.
The warranty does not cover damage due to improper maintenance of the connections. To prevent oxidation, regularly clean the connections (male and female) with dielectric deoxidizers, such as the one shown in the image.
Declaration of Conformity
The manufacturer, BH BIKES EUROPE, SL, hereby declares that the products listed comply with the relevant requirements of the Machinery Directive (2006/42/EC), Low Voltage Directive (LVD) 2014/35/EU, and Electromagnetic Compatibility Directive 2014/30/EU. They also comply with RD 339/2014. The production control is assured by a Quality Management System fulfilling ISO 9001 requirements. Harmonized standards DIN EN 15194 and DIN ISO 4210 have been applied.
Assistance and Complementary Resources
BH provides various resources to resolve doubts. You can also join the global cycling community through their social media networks.
Technical Resources
All necessary resources for bicycle setup are available on the BH Bikes website. The link below provides access to user manuals, applications, warranties, display update files, and instructional videos:
https://www.bhbikes.com/manuals
Detailed step-by-step explanations for various maintenance and adjustment operations are also available on their specialized YouTube channel:
https://www.youtube.com/user/ServicioTecnicoBH
Contact Us
Authorized dealers have the necessary knowledge and resources to assist you and answer any questions about your bicycle. Do not hesitate to contact your nearest store. Click the link below to find its location:
https://www.bhbikes.com/es_ES/tiendas/buscador-de-tiendas
To contact us directly:
Tel.: +34 945 13 52 02
info@bhbikes.com
P.I. Jundiz- Perretagana 10, 01015 Vitoria, Alava (Spain)
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