BH EMOTION EVO USER MANUAL 2017

Introduction

Congratulations on your purchase of this BH EMOTION. Enjoy your BH bike!

For over a century, BH has been synonymous with bicycles, cycling, sportsmanship and the will to improve. Many children have given their first, hesitant turns of the pedals with BH and many legendary cyclists built their reputations on our bicycles. The industrial activity of BH (Beistegui Hermanos) began in 1909, in the arms manufacturing town of Eibar (Guipúzcoa, Spain) thanks to the talent and entrepreneurial spirit of three brothers: Cosme, Domingo and Juan Beistegui Albistegui. The company, which initially manufactured weapons, took a radical change of direction after the First World War and set out to provide a fast, comfortable and affordable means of transport for the residents of Eibar. The result was some very lightweight, agile and reliable bicycles. This was the birth of one of the current cycling icons and one of the strongest and most successful brands. From that point onwards, thanks to technological advances and its commitment to sport, BH has brought sporting triumphs and numerous innovations to the world of cycling.

This manual is designed to help you with the functions and maintenance of your BH EMOTION pedal-assist bicycle.

FAILURE TO OBSERVE THE WARNINGS INCLUDED IN THIS MANUAL MAY LEAD TO SERIOUS INJURY OR DEATH.

Especially important information in this manual is highlighted by the following notations:

• WARNING: Indicates a dangerous situation which, if not avoided, could lead to a fatal accident or serious injury. Follow the safety instructions that follow this symbol to avoid any injuries or fatal accidents.
• ATTENTION: Indicates special precautions that should be taken to prevent the vehicle and other property from being damaged.
• NOTE: Provides essential information to facilitate or explain the procedures.

* The product and specifications are subject to change without notice.

SEE THE LOCAL HIGHWAY CODE AND ROAD SAFETY REGULATIONS BEFORE OPERATING THIS PEDAL-ASSIST BICYCLE.

Safety Information

Riding

• Do not pedal or move the bicycle while the battery charger is connected. If you do, it may cause the power cable to become entangled in the pedals, which may damage the battery charger, the power cable and/or the charging port.
• Do not ride the bicycle if there is a fault with the battery or any component of the pedal assistance system. Otherwise, you may lose control and suffer serious injury.
• Do not start moving with one foot on a pedal and the other on the ground and then start riding the bicycle when you have reached a certain speed. Otherwise, you may lose control and suffer serious injury. You should only start moving when you are properly seated on the bicycle seat.
• Do not activate the throttle function if the back wheel is not touching the ground. Otherwise, the wheel will rotate in the air at high speed and may cause injury.
• Be sure to check the remaining battery capacity before riding at night. The light powered by the battery pack will go off soon after the remaining battery capacity decreases to the point where riding with assisted power is no longer possible. Riding without a light may increase the risk of injury.
• Do not modify or remove any parts of the pedal assistance system. Do not install non-original parts or accessories. If you do, they may damage the product, cause a fault or increase the risk of being injured.
• When you stop, make sure that you apply the front and rear brakes and keep your feet on the ground. Leaving one foot on a pedal when stationary could accidentally activate the assisted power function, which could cause you to lose control and suffer serious injury.

Charger

• Never use this battery charger to charge other electrical devices.
• Do not use any other charger or charging method to recharge the batteries of the electric bicycle. Using any other charger may lead to a fire, explosion or damage to the batteries.
• This battery charger may be used by children aged 8 or over and by persons with physical, sensory or mental impairments, or who lack the necessary experience and knowledge, provided that they are supervised and instructed on how to use the battery charger safely and they understand the dangers involved. Do not allow children to play with the battery charger. Cleaning and maintenance should not be performed by unsupervised children.
• Although the battery charger is water resistant, do not allow it to be submerged in water or other liquids. Furthermore, never use the battery charger if the terminals are wet.
• Never touch the charger's power plug, charging port or contacts with wet hands. You may suffer an electric shock.
• Do not touch the charger's contacts with metal objects. Do not allow any foreign matter to enter; it may cause short circuits in the contacts, which may cause electric shock, a fire or damage to the battery charger.
• Regularly clean any dust off the power plug. Moisture or other problems could reduce the effectiveness of the insulation and cause a fire.
• Never dismantle or modify the battery charger. You may cause a fire or suffer an electric shock.
• Do not use multi-socket adaptors or extension cables. Using a multi-socket adaptor or similar may exceed the rated current and cause a fire.
• Do not use with the cable tied up or coiled and do not store with the cable coiled around the body of the main charger. If the cable is damaged, it may cause a fire or you may suffer an electric shock.
• Firmly insert the power plug and charging plug in the socket. If the power plug and charging plug are not fully inserted, this may cause a fire due to an electric discharge or overheating.
• Do not use the battery charger near flammable materials or gases. This may cause a fire or explosion.
• Never cover the battery charger or place objects on it while it is charging. This may lead to internal overheating and cause a fire.
• Do not drop the battery charger or expose it to strong impacts. Otherwise, it may cause a fire or electric shock.
• If the power cable is damaged, stop using the battery charger and take it to an authorised dealer.
• Handle the power cable with care. Plugging in the battery charger indoors while the bicycle is outdoors may lead to the power cable being caught on or damaged by doors or windows.
• Do not pass the wheels of the bicycle over the power cable or plug. Otherwise, you may damage the power cable or port.

Battery

• Keep the battery and battery charger out of the reach of children.
• Do not touch the battery or battery charger during charging. As the battery pack and battery charger reach temperatures of 40–70°C during charging, touching them may lead to first degree burns.
• If the battery case is damaged, cracked, or you notice unusual smells, do not use it. The leakage of fluid from the battery may cause serious injury.
• Do not short the contacts of the battery's charging port. If you do, it may cause the battery to heat up or catch fire, causing serious injury or damage to property.
• Do not dismantle or modify the battery. If you do, it may cause the battery to heat up or catch fire, causing serious injury or damage to property.
• Do not drop the battery or subject it to impacts. If you do, it may cause the battery to heat up or catch fire, causing serious injury or damage to property.
• Do not dispose of the battery in a fire or expose it to heat sources. Otherwise, this may cause a fire or explosion, resulting in serious injury or damage to property.

Bluetooth (Only Compatible Models)

• Do not use the wireless Bluetooth function in areas such as hospitals or medical institutions where it is forbidden to use electronic or wireless equipment. Otherwise, this may affect the medical equipment and cause an accident.
• When using the wireless Bluetooth function, keep the screen at a safe distance from any pacemakers in use. Otherwise, the radio waves may interfere with the operation of the pacemaker.
• Do not use the wireless Bluetooth function near automatically controlled equipment, such as automatic doors, fire alarms, etc. Otherwise, the radio waves may interfere with the equipment and cause an accident due to a malfunction or unintended operation.

Waste

• The drive unit, battery, charger, display panel, torque sensor, and accessories and packaging must be disposed of and recycled in an environmentally friendly way.
• Do not dispose of the bicycle or its components together with household waste.
• For EU countries: Pursuant to Directive 2012/19/EU and Directive 2006/66/EC, electrical devices/tools that can no longer be used and defective or used battery packs/batteries must be disposed of and recycled separately and in an environmentally friendly way. Hand over any batteries that can no longer be used to an authorised bicycle supplier.

Overview of the Pedal-Assist Bike

EVO/NITRO

Description of EVO/NITRO bike components:

• Motor: Rear motor
• Torque sensor: Located near the motor.
• Ion Lithium battery: Located on the frame.
• EMOTION Display Panel: Located on the handlebar.

EVO AWD

Description of EVO AWD bike components:

• Motor: Double Motor (Front and Rear)
• Torque sensor: Located near the motor.
• Ion Lithium battery: Located on the frame.
• EMOTION Display Panel: Located on the handlebar.
• Front Motor: Located on the front hub.

ATOM

Description of ATOM bike components:

• Motor: Central motor, located on the bottom bracket axle.
• Torque sensor: Located near the motor.
• Ion Lithium battery: Located on the frame.
• EMOTION Display Panel: Located on the handlebar.

EASY GO

Description of EASY GO bike components:

• Motor: Rear motor
• Torque sensor: Located near the motor.
• Ion Lithium battery: Located on the frame.
• EMOTION Display Panel: Located on the handlebar.

Pedal Assistance System Operation

Components of the Pedal Assistance System

The BH EMOTION pedal assistance system consists of the following components:

• A. Motor: Drives the bicycle. Location identifies system type:
  • Central Motor System: Motor on bottom bracket axle.
  • Rear Motor System: Motor on rear hub.
  • AWD System: Two motors on front and rear hubs.
• B. Control Panel: Selects assistance mode.
• C. Battery: Powers the motor.
• D. Torque Sensor: Reads force applied on the pedal.
• E. Control System: Acts as the system's brain.

Diagrams showing component placement on EVO/NITRO, ATOM, EVO AWD, and EASY GO models are provided.

The Pedal Assistance System

Provides optimal assisted power based on pedalling force, speed, and drivetrain. Assistance is not provided in the following situations:

• Display panel switched off.
• Speed at or above 25 km/h.
• Not pedalling and throttle released at 6 km/h.
• No remaining battery life.
• 0% assistance mode selected.

Assistance Modes of the Pedal Assistance System

There are 5 power assistance modes:

Use the (+) button to increase assistance level and (-) button to reduce it.

Range of the Pedal Assistance System

Range varies based on riding conditions, including:

• Frequent starts and stops.
• Gear ratio of the drivetrain.
• Steep slopes.
• Road conditions.
• Transporting heavy loads.
• Strong headwind.
• Low ambient temperature.
• Deteriorated battery.
• Using lights (if equipped).
• Bicycle condition (tyre pressure, chain lubrication, brake adjustment).

Starting Pedalling

Sit on the seat and hold the handlebar firmly. Use caution with high assistance modes (100%/BOOST, 70%/SPORT) as the motor provides maximum thrust. For acceleration, the motor provides an initial thrust. Minimal force is needed to start motion.

WARNING: Start pedalling with a short gear ratio (higher gears) and low assistance mode (30% or ECO) for better control, safety, and energy consumption. Higher modes may risk user safety.

WARNING: When pushing the bike while walking, ensure the system is disconnected.

Display Panel

Overview of the Display Panel

Two types of display panels exist:

• Side Display Panel: Located on the left handlebar. Components include: POWER button, (+) button, (-) button, Lights indicator, Speed indicator, System error indicator, Pedal assistance mode indicator, Battery level indicator, Bicycle information indicator.
• Central Display Panel: Screen in the center of the handlebar with a remote control on the left. Components are similarly numbered.

Display Panel Operation

1. Installation of the Fixed or Removable Display Panel:

   The panel can be fixed or removable using an M3 screw. To remove, loosen grips, brake lever, shift lever, and panel bracket. Push the flap beneath the panel and slide upwards.

   NOTE: To reduce theft risk, loosen components before removing the screw.

2. Switching the Pedal Assistance System On and Off:

   Press and hold the POWER button for 3 seconds to turn on or off. The bicycle can be used without assistance.

   WARNING: Check the assistance mode after turning on. It defaults to the last selected mode.

   NOTE: Wait 3 seconds after turning on before pedalling to allow system calibration. Pressing the pedal too early may cause errors.

3. Pedal Assistance Mode Selection:

   5 modes available: 100% BOOST, 70% SPORT, 50% NORMAL, 30% ECO, 0% NO ASSIST.

   Use (+) to increase assistance level, (-) to decrease level.

   NOTE: Selecting appropriate modes balances battery economy and comfort.

4. Turning the Bicycle Lights and Backlighting On and Off:

   Hold the (-) button for 3 seconds. A lights indicator will appear on screen.

5. Selecting Information on the Screen:

   Press the POWER button to cycle through information: Total distance, Total time, Average total speed, Trip distance, Trip time, Average trip speed, Range (TO GO km).

   To reset trip information, hold ON/OFF and (-) buttons for 3 seconds.

   NOTE: Range is calculated based on recent riding conditions and battery capacity.

6. Battery Level Indicator:

   5-segment scale showing estimated battery capacity (91-100% down to 0-10%).

   NOTE: Assistance modes are limited based on battery charge to prolong life and prevent damage (e.g., 100%/BOOST unavailable below 20% charge).

7. Settings Menu:

   Access by holding (+) and (-) for 3 seconds. Use POWER button to scroll options. Exit by holding POWER for 3 seconds.

   Settings include: Wheel size, Km/Miles, AWD Mode (ALL, ECO, FRONT, REAR, OFF), Battery type, Controller temperature, Torque sensor reading, Battery state of health, Controller firmware version.

   WARNING: Make adjustments while stopped in a safe place.

8. Throttle Function (NITRO models):

   Max speed 6 km/h (EN 15194 compliant). Activate by holding (+) for 3 seconds. Cancel by releasing (+).

9. System Error Indicator:

   Activated when a malfunction occurs. Check battery charge, restart system. If persistent, disconnect motor and contact BH store.

   WARNING: If problem persists, contact a BH store.

10. USB Port (Central Display Panel only):

    Below the screen for charging devices.

    ATTENTION: Do not force the USB port or cable. Ensure plug is dry and correctly inserted. Use standard USB 2.0 OTG cable. Do not insert foreign objects. Charging devices may reduce bicycle range.

11. Exclusive features of NITRO models:

    Throttle in right grip, max speed 20 km/h, activated only in "0%" assistance mode.

    WARNING: NITRO models approved as motorcycles; require insurance, helmet, license, registration plate.

Battery and Charger

Technology

BH bikes use advanced lithium-ion cells for high energy density. Battery versions and capacities vary by model.

Lithium-ion battery characteristics:

• Performance decreases in extreme temperatures.
• No "memory effect"; not affected by incomplete discharging.
• Lose charge gradually. Approximately 500 full discharge cycles (20% deterioration). Partial discharges extend life. Guaranteed durability: at least 20,000 km with 20% degradation.

Energy Saving Modes

Designed for long service life and efficient consumption:

• Transport Mode: Initial mode for transport. Exit by charging to 100% before first use.
• Stand By Mode: Automatic switch to minimize consumption when no activity for 10 minutes. Exit by turning on the display panel.
• Deep Sleep Mode: For long inactivity/storage. Switches automatically based on charge level and Stand By duration (e.g., below 1% charge for 10 mins in Stand By). Exit by holding SOC button for 5 seconds or charging.

Suitable Charging Environments

Charge in a place that is:

• Flat and stable.
• Free from rain and moisture.
• Out of direct sunlight.
• Well ventilated and dry.
• Inaccessible to children or pets.
• Temperature between 15–25°C.

Unsuitable Charging and Discharging Environments and Solutions

Hot and cold environments can lead to charging issues.

• Winter discharging: Below -20°C, battery enters stand by mode.
• Winter charging: Below 0°C, battery enters stand by mode.
• Noise: Charging near electronics may cause interference. Recharge away from TVs/radios.

Battery Charging Process

No need to wait for full discharge or charge to 100% for regular use. Full charge recommended for maximum range.

WARNING: Turn off pedal assistance before removing the battery. Use both hands to remove, avoid dropping.

Charging EASY MOTION models: Remove battery from seat bag and connect charger.

Charging integrated battery: Locate charging port on frame, connect charger extension cable.

WARNING: Turn off pedal assistance before charging from bicycle port.

WARNING: Never charge or use a damaged bicycle. Avoid touching the charger during charging. If a fault occurs, remove plug and let battery cool. Never touch plugs/contacts with wet hands. Ensure contacts are clean before connecting.

ATTENTION: Do not connect wet/damp plugs. Do not apply excessive force on plugs/cables.

NOTE: Stopping charging does not damage the battery. Maximum service life achieved at 15–25°C.

Battery Level Indicator: 5 LEDs show charge level (91-100% down to 0-10%).

Motor

BH continuous current brushless motor. 250 W power (500 W NITRO/AWD). Max assistance speed 25 km/h (45 km/h NITRO, 35 km/h AWD). System voltage: 48V (EVO, AWD, NITRO) or 36V (ATOM, EASYGO).

Service life: 10-20 years or 100,000 km under normal conditions.

ATTENTION: ATOM models with central motor require check after 15,000 km by a Brose-certified service centre.

Warranty Programme

Warranty

BH offers a 2-year warranty on the bicycle and electrical components against defects in material and workmanship under normal use. Batteries also have a 2-year warranty from delivery date. Warranty is for the original owner only.

Exceptions

Warranty does not cover wear parts (tyres, chains, brakes, etc.) unless defective. Warranty is void if:

1. Bicycle damaged by competitions, jumps, extreme conditions.
2. Bicycle involved in an accident.
3. Bicycle used improperly.
4. Repairs not done according to manual or by unauthorized dealers.
5. Non-original parts installed.
6. Ownership transferred.

Liability

BH is not liable for damage caused by incorrect fitting, misuse, or improper maintenance. Warranty claims do not imply liability for damages incurred. BH disclaims liability for subsequent damages.

NOTE: Unauthorized handling of electrical components invalidates the warranty.

Cleaning, Maintenance and Storage

ATTENTION: Do not use high-pressure washers or jet cleaners; they can cause water ingress.

Battery Care

Clean battery with a damp, wrung-out cloth. Do not pour water directly onto the battery.

ATTENTION: Do not clean contacts with files or wires.

Motor Maintenance

Do not disassemble the motor or exert excessive force.

Storage

Store bicycle in a place that is:

• Flat and stable.
• Well ventilated and dry.
• Protected from the elements and direct sunlight.

Prolonged Storage

For storage over 1 month, remove battery. Store battery indoors in a cool (10–20°C), dry place with charge above 50%. Check monthly and recharge if below 50%. Recharge before use after prolonged storage.

Technical Specifications

Motor

• BH continuous current brushless motor.
• 250 W power (500 W NITRO/AWD).
• Max assistance speed: 25 km/h (45 km/h NITRO, 35 km/h AWD).
• System voltage: 48V (EVO, AWD, NITRO), 36V (ATOM, EASYGO).

Battery

• Lithium-ion battery.
• Battery voltage: 48V (EVO, AWD, NITRO), 36V (ATOM, EASYGO).
• Capacity: EASYGO 250 Wh; EVO, AWD, NITRO, ATOM 400 Wh, 500 Wh, or 600 Wh.

Central Display Panel

• USB type: USB 2.0.
• Output current: max. 1,000 mA.

FAQ

What is this bicycle's maximum speed?

Pedal assistance disabled above 25 km/h (EN 15194 regulation). NITRO models: max 45 km/h (motorcycle approval). AWD models: max 35 km/h (off-road use only).

Isn't a BH bicycle extremely heavy?

BH EMOTION bikes weigh 15–30 kg, among the lightest e-bikes. They are 3–6 kg heavier than standard bikes due to battery and motor.

Should I take any additional precautions?

Pay special attention when starting the BH EMOTION due to motor thrust. Start in 30%/ECO mode with a short gear ratio.

Do I have to stop every time that I want to activate pedal assistance?

No, but it's advisable to stop pedalling for two seconds after pressing ON/OFF for proper activation.

Can I stand over the bicycle when I stop at traffic lights?

Yes. The motor remains inactive without pedal pressure. Greater pedal force means greater forward thrust.

How often should I take the bicycle to a BH store for maintenance?

Similar to standard bicycles, depending on use and care.

What should I do when I don't plan to use the bicycle for a long period of time?

Charge to 50% before storing. Check charge level every three months and keep above 50%.

Why is the range reduced when it is frosty or very cold?

Below -5°C, battery performance is reduced, limiting discharge and range. No damage occurs.

Can I purchase additional batteries?

Yes, available at BH stores. Recommended if longer range is needed and charging is not possible between journeys.

Can I use the battery from my wife's electric bicycle?

Only if it's a compatible BH bicycle model. Using incompatible batteries can cause irreparable damage and void the warranty.

Should I use a helmet?

Recommended for safety, though laws vary by country.

Should I have third-party liability insurance?

Not compulsory, except for NITRO models.

Is there a minimum age required for using a BH bike?

No, except for NITRO models.

Troubleshooting