Kogan 21.5" Wi-Fi Digital Photo Frame with Frameo App

Installing the Kickstand

To attach the kickstand:

1. Lay the frame face down on a flat surface and align the kickstand with the kickstand insert.
2. Attach the kickstand to the frame by pushing it upwards.

Wall Mounting

The rear of the photo frame has mounting holes that can be used to mount the frame to a wall using a compatible wall mounting kit.

Steps for Wall Mounting:

1. Before mounting, ensure the kickstand has been removed.
2. Attach the Frame Bracket to the rear of the photo frame using the 4 supplied Short Screws.
3. Use the Wall Mounting Bracket as a template to mark the 4 screw positions on the wall.
4. Drill holes at the marked positions.
5. Insert the 4 supplied Wall Anchors into the drilled holes.
6. Secure the Wall Mounting Bracket to the wall using the 4 supplied Long Screws.
7. Mount the photo frame by carefully sliding it onto the Wall Mounting Bracket.

Video Tutorials

Informative videos are available on YouTube to guide you on how to get started using Frameo. You can access these by scanning the provided QR code or using the link.

Frameo Quick Setup

When using the frame for the first time, follow these setup steps:

• Select your preferred language. This language will be used throughout the Frameo interface.
• Connect your frame to the internet by establishing a Wi-Fi connection.
• Verify or correct the current date and time.
• You may be prompted to update the frame to the latest firmware version. It is highly recommended to perform this update before proceeding.
• Enter your name and the location where the frame is placed (e.g., "Living room", "Kitchen", "Office"). Finally, set the correct time zone if it is not automatically detected.

Power

Use the supplied power adapter to turn on the frame. To access the reboot or power off menu, press and hold the power button for approximately 3 seconds. A short press of the power button will turn the screen off while the frame remains on.

USB-A Port

Insert a USB-A flash drive to import or export photos. Photos stored on the USB disk can be displayed directly on the frame.

USB-C Port

• Insert a USB-C flash drive to import or export photos. Photos on the USB disk can be displayed directly on the frame.
• You can also import photos from a computer to the photo frame using a USB-A to USB-C cable (cable not included).

Note: The USB-C port is not recommended for charging the photo frame. If the supplied DC adapter is misplaced, the frame can be powered using a 12V/3A USB-C adapter only. Using an adapter that does not meet or exceed 12V/3A can cause permanent damage to the frame.

Audio Output/Reset Button (R)

• This port can be used for audio output connection, such as for headphones.
• Use a pen point or paper clip to power off the unit if it becomes frozen or unresponsive.

MicroSD Card Slot

Insert a microSD card (supports maximum 128GB in NTFS format) into the microSD card slot. Photos on the card can be displayed directly on the frame. You can also export or copy photos from the frame to the card.

DC (Power Input)

Connect the supplied DC power adapter to power on the device.

Initial Setup

When using this digital photo frame for the first time, you will need to complete the following setup steps:

7. Select your desired language.
8. Connect the frame to your Wi-Fi network.
9. Set the date and time.
10. You may be asked to update the frame to the latest firmware version. If prompted, it is highly recommended to update the firmware before continuing.
11. Enter your name and the location where you have placed the frame (e.g., 'John Doe' and 'Living room', 'Kitchen' or 'Office').

Download the Frameo App

• To send photos to your frame, you will need to download the Frameo app on your smartphone.
• Find the Frameo app by scanning the QR code provided or by searching for 'Frameo' on the Google Play Store (Android) or the App Store (iOS).

Video Tutorials

Check out the "Frameo Tutorials" playlist on YouTube for informative videos. Scan the QR code or use the provided link to find the playlist.

Navigating Photos

• Swipe left or right to go through your photos.
• Without any user input, the photos will cycle through as a slideshow.
• To access the menu, tap once on the screen.

Fill frame / Fit to frame

This setting toggles how the photo is displayed:

• The 'Fill frame' option is the default. The photo is scaled to fill the entire screen, centered around the most important part.
• 'Fit to frame' ensures that the entire photo is displayed on the screen, potentially adding background bars on the sides or top/bottom.

Adjust photo

Allows you to adjust the position of the photo in the frame for an even better fit. The rotate tool ? can be used to rotate the orientation of the selected image. Use the edit tool to change the caption on the imported photo. Note: Photos received from other users will need to be edited by the sender using the Frameo app.

Video Playback

When a video is shown, two additional controls are available:

1. My frame

• Frame name: Changes the name of your frame. This is also the name that connected users will see in their list of connected frames in the Frameo app.
• Frame location: Changes the location of your frame. This is the location displayed on your friends' and family's list of connected frames, which can help to distinguish frames from each other.
• Set language: Sets the language used on the frame.
• Date: Sets the date used on the frame.
• Time: Sets the time used on the frame. The frame will automatically try to set the correct date and time once connected to the internet.
• Time zone: Sets the time zone used on the frame.
• Enable/Disable 24-hour format: Enables and disables 24-hour time format.

2. Manage photos

In the 'Manage Photos' menu, you can see how many photos are stored on your frame and the amount of storage they use. You can also view the amount of storage left available on your device for storing new photos.

• Show/hide photos: Select which photos to hide by tapping them. Hidden photos will not be deleted from your frame and can always be selected to be shown again. Tap ?️ to hide or show all photos.
• Delete photos: Select photos you wish to permanently delete from your frame by tapping the photo. Tap ☑️ to select or deselect all, then confirm by tapping the delete icon ?️.
• Import photos: Allows you to import photos from a microSD card. Note: Before importing, ensure you have a microSD card inserted into your frame with the photos you wish to import. Start by selecting the photos you want to import, then tap the import button ⬇️ to begin the process. Tap ☑️ to select or deselect all photos on the microSD card. Tap ↕️ to sort the order of photos being imported, then tap ⬆️ or ⬇️ to sort by ascending/descending.
• Export photos: Export photos from the frame to the microSD card. This function will export all photos on the frame as well as any user profile pictures.

3. My friends

Lists all connected users who have access to send photos to your frame.

• Change options for a friend: Click the options icon ⚙️ to open the friend options menu. From here, you can allow or deny if a friend may share the code to the frame. If enabled, the user can retrieve and share the code to the frame using the Frameo app. From the options menu, you can also delete a user by pressing the 'DELETE FRIEND' button. This will remove the user from the list and their permission to send photos. Confirm the removal and if you wish to remove all photos previously received from this user.
• Add person: To allow a new user to send photos to your frame, tap the add friend button ?➕ and share the code with the new user.

4. Display

• Brightness level: Adjust the brightness level of the screen.
• Sleep mode: This frame features a sleep mode that turns off the screen to reduce power consumption. By default, the screen turns off at 23:00 and back on at 07:00. To change this, set the sleep mode start/end time.

Note: During sleep mode, your frame is not powered off or in standby, so you are still able to receive photos.

5. Slideshow

• Timer: Set the duration that a photo should be displayed before showing the next photo.
• Show caption: Set whether to display captions sent with the photos. Check to display captions; uncheck to hide them.
• Fill frame: Set the default frame photo setting. Check to use 'Fill frame', which scales photos to fill the screen based on the most important part. Uncheck to use 'Fit to frame', which displays the entire photo with background bars.
• Frame background: Select from several different frame background options to be shown as bars if the photo does not fill the screen.
• Photo display order: Set the order in which photos are displayed. Options include:
  • By date taken: Photos are shown in order of when they were taken.
  • By date received: Photos are shown in order of when they were received.
  • Shuffle: Photos are shuffled and shown in a random order.
• Reverse photo display order: Set if photos are displayed newest to oldest or oldest to newest.
• Autoplay: Enable/disable autoplay of videos in the slideshow. Videos can always be manually started regardless of this setting.
• Video playback: Determines how videos are played when autoplay is enabled.
  • Loop videos: The video will loop until the slideshow timer is up.
  • Play once: The video will play once and show its thumbnail until the timer is up.
  • Play once and continue: The video will play once and continue to the next photo or video once it completes.
• Auto mute: Enable to automatically mute the video volume after a short period of time of not interacting with the frame.
• Video volume: Adjust the volume level for video playback on the frames.

6. Wi-Fi

Set which Wi-Fi network the frame connects to. If connecting to a network with a captive portal, the connection status will indicate that Wi-Fi login is required and display this icon ?. Tap the icon to open a login screen where you can enter your login details to access the network.

• Wi-Fi details: Tap to ℹ️ to display details about the connected Wi-Fi.
• Reset Wi-Fi: Tap to delete all Wi-Fi information and restart your frame.

7. Notifications

• Show notifications: Enables/disables whether notifications are shown in the slideshow (e.g., when a new photo is received).
• Notification volume: Adjust the volume level for notifications.
• Storage space: Enables/disables notifications shown when frame storage is low.
• Backup: Enables/disables notifications shown if automatic backup has failed.
• Network connection: Enables/disables notifications showing network connection status.
• New photos: Enables/disables notifications shown when receiving new photos.
• New friends: Enables/disables notifications shown when new users are added.
• Software update: Enables/disables notifications shown when a software update has been installed.
• Feature news: Enables/disables notifications shown when new features are added.
• Date and time: Enables/disables notifications shown if time or date is not set correctly.

8. Backup and Restore

• Backup frame to external storage (microSD card): Tap to make a backup of your photos, users, and settings. The time of the latest successful backup is also displayed here.

Note: Any existing backup on the external storage will be overridden!

• Automatic backup: If selected, your frame will automatically make a backup within 30 hours of receiving new photos or making changes to your frame.
• Restore from backup: Before attempting to restore your frame, confirm that your backup is up to date by checking the date under 'Backup frame to external storage (microSD card)'. If the last backup is too old or if no backup has been made, press the 'Backup frame to external storage (e.g. microSD card)' button to make a new backup.

Notes:

• To keep both the old and the new frame operational at the same time after restoring from backup, ensure that both frames are updated to the latest version beforehand.
• If you wish to restore a backup on a frame that has already been set up, you must first reset the frame. This is done by pressing the 'Reset frame' button, which will delete all data on the frame and reset it to its setup screen.
• On the setup screen, you can select the 'Restore from backup' button, which will restore your frame according to the backup.
• If the 'Restore from backup' button isn't visible, confirm that the microSD card is correctly inserted.

• Reset frame: Removes all data from your frame. This will permanently remove all your photos, users, network connections, and settings.

9. Help

• Open source libraries: Opens a list of open source libraries used in the app and their licenses.
• Share anonymous analytics data: If you do not wish to share data, uncheck this option. Keep it checked to allow sharing.
• Guide: Opens the quick start guide that was shown when the frame was first started.

10. About

• Hardware brand and model number: Shows the brand and model number of your frame.
• Frameo version: See what version of software is currently installed on your frame.
• Peer ID: This is a unique ID for your photo frame.
• Check for update: Check if an update is available for your frame.
• Beta program: If checked, the device will join the Beta program where it will receive updates more frequently and before normal release devices.