Costway Adjustable Bed Base HU10061 User's Manual
This instruction booklet contains important safety information. Please read and keep for future reference.
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Do NOT return this item. Contact our friendly customer service department for help first.
Email: US: cs.us@costway.com, UK: cs.uk@costway.com
Before You Start
- Please read all instructions carefully.
- Retain instructions for future reference.
- Separate and count all parts and hardware.
- Read through each step carefully and follow the proper order.
- We recommend that, where possible, all items are assembled near to the area in which they will be placed in use, to avoid moving the product unnecessarily once assembled.
- Always place the product on a flat, steady and stable surface.
- Keep all small parts and packaging materials for this product away from babies and children as they potentially pose a serious choking hazard.
Warranty Information
Patent Pending
2-Year Parts and Labor on entire base Warranty.
Attention: Read the following information before using this product. Failure to use a surge protection device could compromise safety or cause product malfunction and could void the electrical portion of your warranty.
Electrical surges are by far the biggest cause of problems with electrical circuits. In order to help protect your investment in case of a power surge or outage, use an electrical surge protection device (not included).
WARRANTY WARNING! Do not open or tamper with the transformer, control box, motors, or remote control (with the exception of battery compartments). The product warranty will be void if these components are tampered with.
SMALL CHILDREN AND PETS: Immediately dispose of all packing materials as they can smother small children and pets. Do not allow any persons or pets stay underneath the bed. Children, convalescents and disabled persons should not operate the bed without adult supervision.
HOSPITAL OR CONVALESCENT USE DISCLAIMER: Adjustable beds are designed and engineered for a life style of in-home comfort and are not intended for hospital use or for a bed-ridden patient on an extended recovery. Adjustable beds are not equipped with bars to help patients get safely in and out of bed and are not intended to be used around tent type oxygen therapy or explosive gases.
PACEMAKER WARNING: The massage units in this bed produce mechanical vibrations that this warranty; (d) to damage to mattresses, fabric, cables, electrical cords or items supplied by dealers. Contact the dealer for warranty information on these items; (e) if there has been any modification of the adjustable bed without prior written consent by COSTWAY; (f) to costs for unnecessary service calls, including costs for in-home service calls solely for the purpose of education the consumer about the adjustable bed or finding an unsatisfactory power connection; (g) if the recommended weight restriction is not followed (refer to the advisory section of this manual), the warranty will be void. Repairs to or replacement of an adjustable bed or its components under the terms of this limited warranty will apply to the original warranty period and will not serve to extend such period. The decision to repair or to replace defective parts under this warranty shall be made, or cause to be made, by COSTWAY at its option and in its sole discretion. Repair or replacement shall be the sole remedy of the purchaser. There shall be no liability on the part of COSTWAY for any special, indirect, incidental, or consequential damages or for any other damage, claim, or loss not expressly covered by the terms of this warranty. This limited warranty does not include reimbursement for inconvenience, removal, installation, setup time, loss of use, shipping, or any other costs of expenses, COSTWAY and/or its service technicians shall not be responsible for moving furniture or any other items not attached to the adjustable bed in order to perform service on the adjustable bed. It is the sole responsibility of the purchaser to provide adequate space and accessibility to the adjustable bed. In the event that the technician is unable to perform service due to lack of accessibility, the service call will be billed to the purchaser and the service will have to be rescheduled.
COSTWAY makes no other warranty expressed or implied, and all implied warranties of merchantability and fitness for a particular purpose are disclaimed by COSTWAY and excluded from this agreement. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to every purchaser. This warranty gives the purchaser specific legal rights, and the purchaser may also have other rights, which may vary from state to state.
This warranty begins on the "warranty commencement date" which is the date of purchase for new unused beds and the date of manufacturee for beds that have been used as floor or display models.
2ND YEAR FULL WARRANTY For the 2nd year from the Warranty Commencement Date, your adjustable base is warranted against non-excluded defects in COSTWAY's workmanship or materials. During the 2nd year from the Warranty Commencement Date, COSTWAY will repair or replace (at no cost to You) any defective adjustable base part. In the case where adjustable base needs to be replaced COSTWAY does not cover or pay for any part of transportation costs.
ADDITIONAL TERMS AND CONDITIONS This warranty does not apply; (a) to any damage caused by the purchaser; (b) if there has been any repair or replacement of adjustable bed parts by an unauthorized person; (c) if the adjustable bed has been mishandled (whether in transit or by other means), subjected to physical or electrical abuse or misuse, or otherwise operated in any manner inconsistent with the operation and maintenance procedures outlined in the Owner's Manual and may activate a special sensor in your pacemaker that detects motion.
Product Information
This can fool the pacemaker into "thinking" you are engaged in some sort of physical activity and require a faster heart rate. You may experience a sensation similar to when you are exercising. Consult your physician for further information.
PRODUCT RATINGS: The bed lift motors are not designed for continuous use of more than 2 minutes in an 18 minutes period, or approximately 10% duty cycle. Any attempt to circumvent or exceed this rating will shorten the life expectancy of the product and may void the warranty.
WEIGHT UNITS: The limitation for this adjustable bed is 750 lbs. The bed will structurally support these weights, provided weight is evenly distributed across the head and foot sections. This product is not designed to support or lift this amount in the head or foot section alone. Exceeding this weight restriction could damage the bed and/or cause injury and void the warranty. Enter or exit the bed in a flat position and do not sit on the head or foot sections while in the raised position.
LIFTING AND LOWERING MECHANISMS AND MASSAGE UNITS: It is normal for the raising and lowering feature on this bed to emit a minimal humming sound during operation. The massage feature creates a vibrating hum during operation and the resonance will increase accordingly with a higher intensity motor setting.
LOCATION ENVIRONMENT The level of sound experienced in a room is directly related to the environment within that location. In a room with hardwood floors and the massage units turned on, a vibrating noise can be noticeable. To reduce the resonance, place a piece of carpet or rubber casters cups under the legs. The rubber caster cups also prevent the bed sliding when located on smooth or hard surface flooring.
Safety and Compliance
TO REDUCE THE RISK OF SHOCK, BURNS, FIRE OR INJURY: Make sure the base is in a flat position and the vibrating motors are turned off before unplugging the bed base from the power source. Always unplug the base from the electrical outlet before cleaning or servicing the base. If the cord or plug is damaged, discontinue use of the bed base. Contact a qualified service personnel for examination and repair.
FCC COMPLIANCE: This device complies with part 15 of the FCC Rules for residential use. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Radio Frequency: 2.4 GHz
Parts List
All electronics and components that need to be installed are located in boxes under the foundation or attached to the frame. Make sure that all parts are counted before discarding the packaging materials.
A. AAA Batteries (2) | B. Bed Legs & Bottom Caps (6) | C. Power Supply (1) |
D. Power Cord (1) | E. Remote Control (1) | F. Retainer Bar (1) Attached to the bed frame |
G. Deck Bolt (TXL Size: 16, F/Q Size: 40) |
Electronics Quick Reference Guide
HU10061
Diagram:
The adjustable bed base has the following components labeled:
- Control Box
- Head Motor
- Foot Motor
- USB Port
- LED indicator
- Pairing Button
- Power Supply
- Power Cord
Installation Guide
Two people are required to set up the foundation.
NOTE: To avoid damage to the foundation, always open the carton while the bed is in the flat position.
- Open the shipping box and take out top decking. Cut the ribbon securing accessory Boxes & mattress retainer bar and put them aside. Carefully take out the bed frame from packaging and open it.
- To install all legs: Thread the bolt of the leg to the nut on the foundation frame, and tighten by hand. DO NOT OVERTIGHTEN.
- Carefully turn the base over without placing weight on the legs, to prevent bending.
- Attach the deck sections. Place the top deck from head to foot accordingly (Please refer to the yellow stickers on the board and metal frame accordingly, as TXL Size:1-4, Q Size:1-5. Notice: The sides with stickers face up.), make the holes on top deck correspond to those on bed frame, and screw the deck bolt into the holes.
- Locate the mattress retainer bar brackets. Slide the left side of the mattress retainer bar into the bracket. Pull the retainer bar to the opposite bracket and secure the right side.
- Uncoil the input power cord (connected to the control box's power port) and plug it into the power supply.
- Uncoil the power cord and connect it to the power supply. Ensure that batteries are correctly installed.
Finally, HU10061 Adjustable Base is completed as shown in picture below.
Remote Control Instructions
HU10061 Remote Control Instructions
Remote Buttons:
- Lifts and Lowers Head
- Flat Position
- Lifts and Lowers Foot
- Zero Gravity Preset Position
Pairing Remote: The original remote that comes in the box is already paired to the foundation. No further action is required. In the event that the remote is not paired with the foundation, follow the steps below.
Synchronizing Two Bases
STEP 1: Make sure the batteries work fine. Replace them when needed. Plug the power cord to the power source.
STEP 2: Press and hold head lift and foot lift simultaneously, then press and hold the button on the cord of control box for 3 seconds until you hear 2 beeps sound, the remote is then paired.
STEP 3: Plug A and B bases into power source.
STEP 4: Make sure remote A was already paired to Base A and remote B was paired to Base B. If not, please pair them separately by above-mentioned pairing remote instructions.
STEP 5: Pair remote A to Base B, then base A and base B can be simultaneously operated by remote A.
STEP 6: For HU10061 press and hold the Head Down and Foot Down buttons simultaneously for 5 seconds on remote B. The remote flashlight will turn on. Within 10 seconds, press and hold the Head Up and Foot Up buttons on Remote A until the flashlight on Remote B starts to flash. Now both remotes should be able to operate both bases simultaneously.
NOTE: To operate the beds separately again, press the Head Up and Foot Down simultaneously on Remote B. The remote flashlight will turn on. Follow original pairing instructions to pair to desired base.
Headboard Bracket Installation Guide
Headboard brackets are optional accessories and are not included. A 1/2" (13 mm) socket and 1/2" (13 mm) crescent wrench are necessary to complete installation.
HEADBOARD BRACKET COMPONENTS
- (2) Headboard Brackets
- (2) T-Brackets
- (12) Short Bolts
- (12) Nuts
STEP 1: The headboard bracket will have 2 long slots to accommodate any frame type. Align the appropriate slots on the bracket with the holes on the bed. Use bolts and nuts to secure the bracket. Make sure the bolts are tight.
STEP 2: To put the T-Bracket and Headboard Bracket together, you will need (2) bolts and (2) nuts. Slip the bolts through the holes from T-Bracket to Headboard Bracket with the head of bolt facing outward. Use 1/2" (13mm) socket and 1/2" (13mm) wrench to tighten the bolts.
STEP 3: You may now connect your headboard to the attachment plates using the remaining bolts and nuts to secure it to the brackets. The heads of the bolts will face outward. Use a 1/2" (13 mm) socket and 1/2" (13 mm) wrench to tighten the bolts.
Troubleshooting
SYMPTOMS | SOLUTIONS |
---|---|
Remote control illuminates and appears to be operable, but will not activate bed. | Verify that the power cord is plugged into a working, grounded electrical outlet. Test the outlet by plugging in another working appliance. Program the remote control (see the Setting Programmable Positions and Pairing Remote section of this manual for programming procedures). |
No features of the power foundation will activate. | Unplug the power cord, wait 30 seconds and plug back to reset electronic components. The surge protection device or the electrical outlet may be defective. Test the outlet by plugging in another working appliance. Verify that the connector on the wired remote control is securely attached to the control box. |
Wireless remote will not illuminate. | Replace the batteries in the wireless remote. |
Head or foot section will elevate, but will not return to the horizontal (flat) position. | Bed mechanism may be obstructed. Elevate bed and check for obstruction. Remove obstruction. Head section may be too close to the wall. Headboard may be too close to the edge of the mattress. Verify that there is enough distance between the headboard brackets and mattress. Adjust if required. |
Head & Foot lift function has minor interference during operation. | Check batteries in wireless remote control, replace with two (2) new AAA batteries if necessary. Make sure that you are following the duty cycle of the motors (do not operate more than two minutes over an 18-minute period, or approximately 10% duty cycle. Press the lift buttons squarely and accurately. Wireless remote control may be experiencing common Radio Frequency Interference from other radio transmitting devices. Wait several seconds, and then try pressing appropriate button again. See FCC Compliance Statement of this guide. |
A clicking noise is heard under the bed when raising or lowering. | This is normal. The lift motor relays "click" when they are engaged. No action is required. |
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