Rice Lake 550-10-1 Digital Chair Scale

Software Version 11525

Introduction

The 550-10-1 digital chair scale is efficiently designed to provide accurate, reliable, and repeatable weight measurements. It features an ergonomic design with two armrests that can be lifted separately and a footrest that can be folded. Its four swivel casters can be locked in place.

Manuals are available from Rice Lake Weighing Systems at www.ricelake.com/manuals.

Warranty information is available at www.ricelake.com/warranties.

FCC Compliance

United States

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Canada

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.

Disposal

Product Disposal

The product must be brought to appropriate separate waste collection centers at the end of its life cycle. Proper separate collection to recycle the product helps prevent possible negative effects on the environment and to health, and promotes the recycling of the materials. Users who dispose of the product illegally shall face administrative sanctions as provided by law.

Battery Disposal

Dispose of batteries at appropriate waste collection centers at the end of their life cycle in accordance with local laws and regulations. Batteries and rechargeable batteries may contain harmful substances that should not be disposed of in household waste. Batteries may contain harmful substances including but not limited to: cadmium (Cd), lithium (Li), mercury (Hg) or lead (Pb). Users who dispose of batteries illegally shall face administrative sanctions as provided by law.

WARNING: Risk of fire and explosion. Do not burn, crush, disassemble or short-circuit batteries. Do not replace battery with incorrect type.

Safety

Safety Definitions:

General Safety

Do not operate or work on this equipment unless this manual has been read and all instructions are understood. Failure to follow the instructions or heed the warnings could result in injury or death. Contact any Rice Lake Weighing Systems dealer for replacement manuals.

WARNING

IMPORTANT

Rice Lake Weighing Systems offers optional AC adapters; utilizing an adapter not supplied by Rice Lake Weighing Systems voids all warranties and approvals.

Weight exceeding the maximum capacity may damage the scale.

Assembly

Unpacking

Place the unopened box in an open area that has ample room for unpacking the scale. Open box and check if parts were damaged in shipment, notify Rice Lake Weighing Systems and the shipper immediately.

Parts contained in the shipping box include:

Repackaging Scale

Retain the packaging for use in the event that the scale must be returned or moved. The product must be properly packed with sufficient packing materials. Whenever possible, use the original carton and packing materials when shipping the scale back.

IMPORTANT: Damage caused by improper packaging is not covered by the warranty.

Scale Setup

Use the following steps to set up the 550-10-1 digital chair scale.

  1. Move the carton to an area where the scale can be assembled. It's recommended that the scale be placed on a hard, level surface for the most accurate weighments.
  2. Locate the operation manual from inside the box and set aside as it will provide instructions on the proper setup.
  3. Locate and remove the “Parts Inside” box and locate the 5 mm Allen key.
  4. Remove the top packaging material and remove the seat from the attached packaging material.
  5. Set the seat aside for later assembly.
  6. Remove the side and the back handle packaging material pieces.

NOTE: The chair is heavy so use assistance in taking it out of the box and placing it on the floor; making sure it does not get dropped.

7. Lift chair off of packaging material using assistance and place it on the floor.

8. Collect the packaging material pieces and place them back in the carton.

Chair Assembly

Use the following steps to assemble the chair.

  1. Use the Allen key provided in the “Parts Inside” box.
  2. Release both of the screws holding the back handle frame.
  3. Remove Styrofoam pieces from the main handle.
  4. Pull out the back handle frame and rotate it so that the indicator will be facing up.
  5. Insert the main handle into the frame and secure it with the screws.
  6. Connect the load cell cable and indicator cable, making sure to position the load cell cable on the grooves so that it doesn't get damaged or pinched.
  7. Use the Allen key (provided), to loosen both screws holding the arm rest frame.
  8. Rotate the arm rest until the arm rests are parallel to the seat base.
  9. Tighten the screws to secure the arm rests in place.

IMPORTANT: The arm rest has a movement range to allow easy access.

CAUTION: Do not lean heavily on the armrests. Unnecessary force could injure the patient and damage the scale.

Lock the brakes of the chair before allowing a person to sit down.

  1. Place the seat on the seat base and secure it into place using the four (4) M6 x 16 Allen screws (included in parts kit).
  2. Use level bubble to check for level and adjust feet as needed by adjusting nuts located on top of each caster wheel.

NOTE: Ensure casters are in a locked position prior to having a patient seated on the chair scale by pressing down to lock.

  1. Foot rest must be in the up position prior to patient sitting down on the chair scale. Once the patient is seated, the foot rest can be lowered.

Insert Batteries

The six AA batteries supplied with the scale provide an average of 25 hours of continuous use.

To install the batteries:

  1. Turn thumbscrew counterclockwise then remove battery cover.
  2. Insert batteries into the battery chamber as illustrated.
  3. Put the cover in place and turn the thumbscrew clockwise to secure.

NOTE: Remove the batteries prior to storing if the product is not going to be used for an extended period of time.

NOTE: If the LO BAT indicator activates, for accurate weighing, replace the batteries or connect the scale to an AC power source as soon as possible.

Power Connection

An optional AC power adapter can be used when a power outlet is available.

IMPORTANT: Only use power adapters supplied by or purchased from Rice Lake Weighing Systems. The use of a power adapter not from Rice Lake Weighing Systems voids the warranty.

NOTE: The battery annunciator on the display turns off when using an AC power connection.

The brightness of the backlight is reduced to 60% when using battery power.

Operation

Key Descriptions

The display has 10 front panel keys. Key functions are described in the table below.

IMPORTANT: The front panel keys are very sensitive, so only a gentle press is required.

Key Name Function

On/Off

On/Off Powers the scale on or off

Print LB/KG

Print LB/KG Sends data out from the RS-232 port; Allows to toggle between kilograms and pounds providing that it is enabled in Configuration mode; Cannot toggle while in the BMI mode

Zero

Zero Only functions if the current weight is stable and less than 2% of the capacity of the scale. Anything over 2% requires a recalibration

Hold Release

Hold Release Displays most current weight value on the display and holds that value when the patient is off the scale. A second press releases the weight value. Not active while in BMI mode

BMI

BMI Pressing the BMI key enables access to the BMI (Body Mass Index) mode (defaults when scale is turned on). The patient is gets on the scale, weight stabilizes and press the BMI key. The display then asks for the patient height to calculate out the patient BMI.

TARE

TARE Used to remove the weight initially of anything on the scale that shouldn't be included in the total weight of the patient on the scale

CLEAR

CLEAR When using the BMI function, the display looks for a height entry. Pressing Clear changes this entry back to 190.0 cm (default) or 5 ft, 7.5 in. Once BMI is displayed, pressing the Clear key exits BMI

ENTER

ENTER Used to accept height in BMI mode; accepts the value of the parameter last entered and moves to the next stage. Pressing and holding Enter during startup will display ID. This is the first setup on entering into configuration mode

Up Arrows

Up Arrows Adjusts the value of the flashing digit/number. Adjusts height input (0.5 in/0.5 cm) while in BMI mode

Down Arrows

Down Arrows Adjusts the value of the flashing digit/number. Adjusts height input (0.5 in/0.5 cm) while in BMI mode

Weighing

Use the following steps to weigh.

  1. Press

    On/Off

    to turn on the scale. 0.0 appears on the display along with the ZERO annunciator.
  2. Place the patient on the scale. The patient's weight is displayed, the LOCK annunciator is on and the indicator beeps to indicate the end of the weighing process.
  3. Press

    LB/KG

    to change the display from lb to kg and vice-versa.
  4. Press and hold

    On/Off

    until OFF displays to turn off the scale.

Hold/Release Function

Use the following steps to use the Hold/Release function.

  1. Press

    On/Off

    to turn on the scale. 0.0 prompts along with ZERO on the display.
  2. Press

    Hold Release

    once the patient's weight stabilizes. The patient's weight and the HOLD and LOCK annunciators remain on the display when the patient is off the scale.
  3. Press

    Hold Release

    again to return the scale to zero.

NOTE: Pressing

LB/KG

will not work while using Hold/Release function.

NOTE: Pressing

On/Off

prior to the patient getting on the scale will also hold the weight display.

Preset Tare

Use the following steps for the Preset Tare function prior to patient weighing if additional items are being used by the patient.

  1. Press

    On/Off

    to turn on the scale. 0.0 appears on the display along with the ZERO annunciator.
  2. Place additional item(s) on the scale.
  3. Press

    TARE

    until the display returns to 0.0 and NET annunciator appears on the display.
  4. Remove additional item(s) from the scale. The weight displays with a negative symbol to the left of it.

NOTE: Not removing the additional item(s) prior to patient weighing will also work.

5. Position the patient and additional item(s) on the scale. The display identifies the patient weight. The NET annunciator is still active. The weight of the additional item(s) remains stored in memory for the duration of this weigh in.

6. To cancel the tare weight, remove patient from the scale and press

TARE

until NET disappears from the display and the display turns back to 0.0 and GROSS appears.

NOTE: Tare weight is also canceled when the scale is turned off.

Toggle Tare

Use the following steps to use the Toggle Tare function when the additional item to be weighed is known.

  1. Press

    TARE

    when the scale is empty and 0.0 displays. The default values prompts while 0.0 is flashing on the display (default is programmed to be 33.0 lb/15.0 kg).
  2. Use

    Up Arrows

    and

    Down Arrows

    to adjust the value. Press

    ENTER

    to start the tare function. The NET annunciator turns on instead of the GROSS annunciator.

Using the Body Mass Index (BMI) Function

LB Mode

  1. Ensure that the scale is at zero.
  2. Place the patient on the scale to obtain a weight. The LOCK annunciator appears on the display.
  3. Press

    BMI

    . The BMI and FT/IN annunciators appear on the display and a default height value of 5 feet - 7.5 inch (5 - 07.5) is flashing.
  4. Use

    Up Arrows

    and

    Down Arrows

    to adjust the height value.
  5. Press

    ENTER

    .
  6. The BMI value and BMI annunciator are shown on the display. Press

    CLEAR

    to return to the Weighing mode and the BMI function will be turned off.

KG Mode

  1. Ensure that the scale is at zero.
  2. Place the patient on the scale to obtain a weight. The LOCK annunciator appears on the display.
  3. Press

    BMI

    . The BMI and CM annunciators appear on the display and a default height value of 170.0 cm (170.0) is flashing.
  4. Use

    Up Arrows

    and

    Down Arrows

    to adjust the height value.
  5. Press

    ENTER

    .
  6. The BMI value and BMI annunciator are shown on the display. Press

    CLEAR

    to return to the Weighing mode and the BMI function will be turned off.

Troubleshooting

Refer to the following table to check and correct any failure before contacting service personnel.

Symptom Possible Cause Corrective Action
Scale does not turn on Dead batteries
Faulty electrical outlet
Bad power supply
Replace batteries or connect to AC power
Use a different electrical outlet
Replace adapter
Questionable weight or the scale does not zero External object is interfering with the scale
Display did not show 0.0 before weighing
Remove the interfering object from the scale
Help the patient off the scale, zero the scale and begin the weighing process again
Scale is not placed on a level floor Scale is out of calibration Ensure scale is level and begin the weighing process again
Check the weight with a certified calibration weight
Scale base is touching floor during a weighment Adjust height of feet so fingers can slide between the base of scale and the floor all the way around the platform
The load on the scale exceeds the capacity of the scale Remove the excess weight and use the scale according to manufacture specifications
The display shows a STOP message The battery is low Replace batteries
The display shows LO Bat message Identifier - ADC AD too high
The display shows E and Err messages as detailed below
E06 BAT AD too low
E07 Scale has been overloaded. Remove load from scale
E10 Overload Battery low, but still usable- one bar left on indicator display
E4L BAT Battery low and unstable - no bars left on indicator display
E4U Calibration Error - recalibrate scale
E11 CAL Load cell cable may be plugged into wrong connection port Ensure cable is connected to the load cell connection port. Note: Load cell connection point is located underneath the curved plastic cover of the indicator. Remove four back retaining screws, remove curved back cover to access load cell connection point.
Err 1 Low saturation state (low A/D) The load cell is not connected properly; Check the cables and mechanical connections; if the problem persists, replace the set of load cells
Err 2 High saturation state (high A/D) See Err 2
Err 3 Unstable weight; Cannot calibrate Check the load cell mechanical surroundings and ensure nothing is contacting the load cell and that the cables are properly welded
Err 6 Scale isn't moving Make sure feet are installed on the scale. Turn the feet all the way in and then back them out three full turns, then level the scale
Err 7 Scale isn't moving Replace load cell cable
SAT Damaged load cell cable Load cell cable may be plugged into wrong connection port

Configuration

Setup Switch

Access to the setup switch is located under the tilt stand cover. Use a Phillips head screwdriver to remove the four screws holding the cover in place.

General Navigation

Use the buttons on the front panel to navigate through the menus and parameters.

Change Parameters

Enter Numbers

Save and Return to Main Menu

Configuration Mode

Use the following steps to enter into Configuration mode.

  1. Ensure the scale is turned off.
  2. Turn the scale on by simultaneously pressing

    On/Off

    and

    ENTER

    . Continue to hold both keys until Id appears. The unit cycles through its startup function and continues to display the software version.
  3. Access the setup switch located in the back of the scale to enter the setup parameters for the scale. Use a small paper clip, small screwdriver or other similar object to press the setup switch.
  4. Once the setup switch is pressed, PROG displays.
  5. Scale can be configured using a series of menus accessed through the front panel when the scale is in Setup mode.

6. Press

BMI

to advance to the desired menu.

7. Press

ENTER

and advance in the manual to the related menu selection for further instructions.

Programming Mode Menu

Various parameters can be set while in Programming mode.

The following table lists the various display messages and sequence when setting up the scale.

Parameter Description Choices Steps
FULL Full capacity of the scale Value (capacity of scale) The display toggles between a numeric value and FULL; If you do not want to change the value, press the BMI key to move to the next setting; Example: from FULL to LOAD. If you want to change the value, use the following steps; 1. Press ENTER key to change value starting with the right most digit. 2. Use the Up/Down arrow keys to increment/decrement numbers. 3. Press BMI key to move to the left. 4. Use the Up/Down arrow keys to increment/decrement numbers. 5. Press BMI key again to move to the left 6. Use the Up/Down arrow keys to increment/decrement numbers. 7. When done press ENTER key to move to the next parameter (LOAD).
LOAD This is the amount of weight applied during calibration; Can also be changed in the calibration menu Value (200 lb) The display toggles between a numeric value and LOAD; If you do not want to change this value, press the BMI key to move to the next setting; Example: from LOAD to ASTART; If you want to change the value, use the following steps; 1. Press ENTER key to change value starting with the right most digit. 2. Use the Up/Down arrow keys to increment/decrement numbers. 3. Press BMI key to move to the left. 4. Use the Up/Down arrow keys to increment/decrement numbers. 5. When done, press ENTER key to move to next parameter (ASTART).
ASTART Weight process start limit - Maximum capacity)/10; Determine when the weight algorithm starts (when the "----" is displayed), below this value the scale will show live weight Value (2.0) The display toggles between a numeric value and ASTART; If you do not want to change this value, press the BMI key to move to the next setting; Example: from ASTART to ARW; If you want to change the value, use the following steps; 1. Press ENTER key to change value starting with the right most digit. 2. Use the Up/Down arrow keys to increment/decrement numbers. 3. Press BMI key to move to the left. 4. Use the Up/Down arrow keys to increment/decrement numbers. 5. When done, press ENTER key to move to the next parameter (ARW).
ARW Auto Reweigh - Restarts the weight algorithm if the weight changed by more than this value. Value (4.0 lb) The display toggles between a numeric value and ARW; If you do not want to change this value, press the BMI key to move to the next setting; Example: from ARW to SAL; If you want to change the value, use the following steps; 1. Press ENTER key to change value starting with the right most digit. 2. Use the Up/Down arrow keys to increment/decrement numbers. 3. Press BMI key to move to the left. 4. Use the Up/Down arrow keys to increment/decrement numbers. 5. When done, press ENTER key to move to the next parameter (SAL).
SAL Semi Auto Live —This value is the interval between weight displays during the algorithm process Value (0.5) The display toggles between a numeric value and SAL; If you do not want to change this value, press the BMI key to move to the next setting; Example: from SAL to ROUND; If you want to change the value, use the following steps; 1. Press ENTER key to change value starting with the right most digit. 2. Use the Up/Down arrow keys to increment/decrement numbers. 3. When done, press ENTER key to move to the next parameter (ROUND).
ROUND Scale Resolution Values in kg: 1, 2, 5, 10, 20, 50, 100 Values in lb: 1, 2, 5, 10, 20, 50, 100, 200 0.2
0.5
1.0
2.0
5.0
10.0
20.0
The decimal point location is set to the DISP parameter display decimal point location; If you do not want to change this value, press the BMI key to move to the next setting; Example: from ROUND to DISP; If you want to change the value, use the following steps; 1. Press ENTER key to change value. 2. Use the Up/Down arrow keys to change the available parameters. 3. When done, press ENTER key to move to the next parameter (DISP).
DISP 0.1
0.0
0
0.0000
0.000
0.00
The display toggles between a numeric value and DISP; If you do not want to change this value, press the BMI key to move to the next setting; Example: from DISP to BAUD; If you want to change the value, use the following steps; 1. Press ENTER key to change value. 2. Use the Up/Down arrow keys to change the available parameters. 3. When done, press ENTER key to move to the next parameter (BAUD).
BAUD Baud rate 96
48
1152
576
384
288
192
144
Indicator display illustrates first two digits of baud rate only; The display toggles between a numeric value and baud; If you do not want to change this value, press the BMI key to move to the next setting; Example: from BAUD to ATOL; If you want to change the value, use the following steps 1. Press ENTER key to change value. 2. Use the Up/Down arrow keys to change the available parameters. 3. When done, press ENTER key to move to the next parameter (ATOL).
ATOL Algorithm initial tolerance — Maximum value is 255. Values above 255 will not let you proceed and will return to the previous value. Value (10) The display toggles between a numeric value and ATOL; If you do not want to change this value, press the BMI key to move to the next setting; Example: from ATOL to ALEN; If you want to change the value, use the following steps; 1. Press ENTER key to change value starting with the right most digit. 2. Use the Up/Down arrow keys to increment/decrement numbers. 3. Press the BMI key to move to the left. 4. When done, press ENTER key to move to the next parameter (ALEN).
ALEN Algorithm initial exponent — Maximum value 10. Values above 10, will not let you proceed and will return to the previous value. Value (8) The display toggles between a numeric value and ALEN; If you do not want to change this value, press the BMI key to move to the next setting; Example: from ALEN to ATOUT; If you want to change the value, use the following steps; 1. Press ENTER key to change value starting with the right most digit. 2. Use the Up/Down arrow keys to increment/decrement numbers. 3. When done, press ENTER key to move to the next parameter (ATOUT).
ATOUT Algorithm maximal exponent — Maximum value is 10. Values above 15, will not let you proceed and will return to the previous value. Value (10) The display toggles between a numeric value and ATOUT; If you do not want to change this value, press the BMI key to move to the next setting; Example: from ATOUT to TOFF; If you want to change the value, use the following steps; 1. Press ENTER key to change value starting with the right most digit. 2. Use the Up/Down arrow keys to increment/decrement numbers. 3. Press BMI key to move to the left. 4. Use the Up/Down arrow keys to increment/decrement numbers. 5. When done, press ENTER key to move to the next parameter (TOFF).
TOFF Auto off timer - Measured in minutes; 0 = always on; Maximum is 9 minutes; When using an external power supply, this parameter is irrelevant 5
4
3
2
1
0
9
8
7
6
The display toggles between a numeric value and TOFF; If you do not want to change this value, press the BMI key to move to the next setting; Example: from TOFF to UNITS; Press the ENTER key to move to the next parameter; (UNITS); If you want to change the value, use the following steps; 1. Press the ENTER key to change values. 2. Use the Up/Down arrow keys to change the available parameters. 3. When done, press ENTER key to move to the next parameter (UNITS).
UNITS Units - Selects the unit of measure; It can be either Kg/Lb, Kg only or Lb only KG/LB
KG
LB
The display toggles between unit of measurements and UNIT; If you do not want to change this value, press the BMI key to move to the next setting; Example: from UNITS to OP; If you want to change the value, use the following steps; 1. Press the ENTER key to change values. 2. Press the Up/Down arrow keys to change the value. 3. When done, press the ENTER key to move to the next parameter (OP).
OP Binary options: OPO - Live weighing options (0=disable, 1=enable) OP1 - Communication protocol (0=ESC, 1=maintenance) OP2-BMI menu (0=disable, 1=enable) OP3-RTC power (0=disable, 1=enable) OP4 - Semi-Auto-Live - (0=disable, 1=enable) OP5 - Full calculation — (0=spatial, 1=multiply by (0=disable, 1=enable OP6 - Tare - (0=disable, 1=enable OP7 - Bat type — (0=dry batteries, 1=rechargeable batteries) OP8 - OIML mode - (0=disable, 1=enable OPO
OP1
OP2
OP3
The display toggles between a binary option and POO-0; If you do not want to change this value, press the BMI key to move to the next settings If you want to change the value, use the following step 1. Press ENTER to change parameters. 2. Use the Up/Down arrow keys to select the display value you want to change. 3. Press BMI key to move the flashing cursor a. Use the Up/Down arrows to change the value. b. Press the BMI key to move the flashing cursor. 4. Press ENTER key to save all of the display parameters. SAVE appears on the display. 5. Press ENTER key again and DONE appears indicating that you are now done entering all of the parameters of the scale. Press the BMI key to cycle back to the top level menu choices, ie: PROG/CALIB/DEF/DONE

Default Menu

The default menu is used to return the scale back to its factory settings and is shown below.

Use the following steps to return the settings back to their factory default.

  1. Press

    ENTER

    . The display shows a default value of NO.
  2. To change to YES, use

    Up Arrows

    and

    Down Arrows

    to adjust the value.
  3. Press

    ENTER

    and the display shows DONE.
  4. Press

    BMI

    to return to top level level menu.

NOTE: Selecting YES and pressing ENTER will reset to factory defaults settings without changing the calibration and will return you to Weigh mode.

Scale Calibration

Use the following steps to calibrate the scale.

  1. Press

    On/Off

    and

    ENTER

    simultaneously to power on the scale. The unit cycles through its startup function and continues to display the software version. Continue to hold both keys until Id appears.
  2. Access the setup switch located in the back of the scale to enter the setup parameters for the scale. Use a small paper clip, small screwdriver or other similar object to press the setup switch on the back of the indicator (under the cover).
  3. Prog displays. Press

    BMI

    to toggle along the parameter menu.
  4. Calib displays and enter the calibration parameters.
  5. Press

    ENTER

    and a numeric value is displayed which represents the amount of weight that is used for calibration. Lb will be flashing. To switch between Ib and kg, press

    LB/KG

    or

    Up Arrows

    . Once a unit is selected, press

    ENTER

    and the right most digit will be flashing.
  6. To change the calibration load value, press

    Up Arrows

    or

    Down Arrows

    to increment/decrement the flashing digit.
  7. Use

    BMI

    to move the flashing digit to the left or right.
  8. Once all the digits have been entered, press

    ENTER

    and Clear displays.
  9. Make sure the scale platform is clear of weight and press

    ENTER

    again then ===== displays.
  10. A request to put the chosen load on the platform is displayed by Put xxx.xx.
  11. Put the chosen weight on the platform and press

    ENTER

    ===== displays then Save displays.
  12. Press

    ENTER

    again and the display indicates Done.
  13. Press

    BMI

    three times to exit back out to the top level Done parameter.
  14. Press

    ENTER

    to return to Weigh mode.
  15. To exit calibration without changing zero or span existing calibration, press

    CLEAR

    , then press

    BMI

    .

Test Menu

To access the TEST menu, use the following steps.

  1. Press

    On/Off

    and

    ENTER

    simultaneously to power on the scale until ID flashes.
  2. Press

    ENTER

    again.
  3. Continue to press

    BMI

    to scroll through the various menu items.
  4. Once complete, press

    BMI

    again then Done displays.
  5. Press

    ENTER

    to start the weighing process.
Parameter Choice Description
RID Value Displays internal ID number
VER Value Displays the current software version
BAT Value Displays the current battery level
VALUE Value Displays the actual value
A2D Value Displays the actual raw counts of the scale

Communication

Push-button Keypad Print

With a stable, in-range weight, press and hold

Print

for at least three seconds, or until the scale emits two quick beeps.

NOTE: If the scale does not beep after five seconds, release

Print

as the weight was either in motion or out of range.

If displaying weight and not BMI, the scale will send out the following 21 character string:

xxxxxxxxxuummmmm

Token Description
XXXXXXXXX Weight with decimal point and “-” sign
Space
uu Unit - Ib or kg
mmmmm Mode - gross or net
Carriage return
Line feed (moves cursor down to the next line)

Example:

60.1 KG= -60.1KG

In BMI mode (displaying the BMI value), the scale will send out the following data:

PATIENT WEIGHT 60.1 KG
PATIENT HEIGHT170.0 CM
PATIENT BMI 20.8

Example in KG:

-60.1KG
-170.0CM
<20.8

Example in LB:

132.4LB
-5-07.5FT
<20.4

In case of under weight or over weight, the word Under or Over will be sent correspondingly.

Communication Protocols

The scale has two communication protocols, escape and maintenance protocol.

Escape Protocol

An escape protocol is where the escape (0X1B or ASCII 27) is used to indicate that there is a command following. On the PC side there must be a listener created by the vendor that will interpret this protocol. This listener must also take care of all the issues regarding data integrity to make sure that the data that was sent and received is valid.

Two examples include:

  • Scale initiated communication
  • PC initiated communication

The escape protocol commands table shows (below) what can be sent across communications lines.

PC Initiated ESC Value Description
Request current values/settings R
Diagnostics A
Send scale control messages C
PC Initiated ESC Value
Send single reading R
Send diagnostic response Z

ESC characters that will be used is shown below.

Name ESC Character ESC Value with Parameters Description
Reading R R Tells PC the scale is sending a reading; immediately following this is the value that is sent Example: <ESC><R>ESC><W0200.0<ESC>Nm<ESC>E
Weight W Wnnn.n The patient weight (Example: W02000 means 200.0). If scale is overloaded or under loaded, 999.99 is returned
Height H Hnnn.n Patient height
BMI B Bnn.n Patient BMI
Units N Nc Indicates the units the values have been taken (m=metric, c=constitutional).
End of Packet (EOP) E E Indicates the end of the command has been reached.
Diagnostics (request) A Accc A request for a diagnostic test on certain parts of the scale (like battery life, load cells).
Diagnostics (response) Z Zccc The response of the diagnostics done on the scale; values include error codes to indicate an issue, or all zeros (Z000) to indicate the scale is performing properly
Control (set a value) C Cccc=c Sets the value of the scale's global settings Example: <ESC><CUOM=m><ESC>E sets the unit of measurement
Name of Control Identifier Unit
Unit of Measure (metric or constitutional) UOM c (m or c)

Examples of what is sent to the computer from the scale.

Escape Protocol Example 1

<SCALE><br> <ESC>R <ESC>E
EOP

Escape Protocol Example 2

<SCALE>
<ESC> R <ESC> W0210.9 <ESC> Nm <ESC> E
Weight = 0210.9
Unit of Measure = Metric
EOP

Examples of diagnosing battery request and responses.

Diagnose Battery Request

<SCALE>
<ESC> ABAT <ESC> E
EOP

Battery OK Response

<SCALE>
<ESC> ZE4U <ESC> E
Battery is okay
(no errors)
EOP

Battery Low Response

<SCALE>
<ESC> ZE4L <ESC> E
Battery is very low
(Unstable)
EOP

Maintenance Protocol

Maintenance protocol commands are listed below.

Command Definition
R Reboot
V Firmware ID + development version
W Current weight
A Current AD
Z Zero the scale
F Show flash values (used for the first flash process)
L USB On/Off (not available on USB communication

USB Connection

The scale has the capability of connecting to a Windows® computer (PC) using a USB cable (not included) and a terminal emulation program. A terminal emulation program allows the transfer of data between the scale and PC using a serial port.

NOTE: Apple® and Macintosh® computers are unable to transfer the necessary data to the scale. Only use a PC for data transfer.

Connecting software and downloads should always be addressed by the IT department for safety reasons and can vary depending on what type of computer platform is being used.

NOTE: Consult the IT department if driver protections are preventing the use of the USB driver. Driver protections may need to be temporarily disabled on Windows 10 or later computers to allow for the installation of the USB driver.

  1. Connect the scale's indicator to a PC using a USB-Type B to USB-Type A cable (not included).
  2. Turn the indicator on.

NOTE: In most cases, the PC should find the driver and automatically configure the driver when the scale is plugged into a USB port.

  1. Open a terminal emulation program, such as Advanced Serial Port Terminal, pUtty or Hercules (used in this example).
  2. Connect to the serial port assigned by the PC (COM5 in example). This can be found in Device Manager. Once selected, press Open.

5. With weight on the scale, press and hold the Print button on the indicator for three seconds. The patient's weight is sent to the PC.

Maintenance

The following section provides instructions for maintaining and cleaning the unit.

IMPORTANT: Do not immerse the scale in cleaning or other liquid solutions.

Do not use Isopropyl alcohol or other solutions to clean the indicator display surface.

Basic Maintenance

Before the first use of the scale and after periods of non-use, check the scale for proper operation and function. If the scale does not operate correctly, contact a qualified service personnel.

Go through the following steps for basic maintenance.

  • Check the overall appearance of the entire scale for any obvious signs of damage
  • Inspect the condition of the AC power adapter cord for cracking, fraying or for broken or bent prongs

Cleaning

Proper care and cleaning is essential to ensure a long life of accurate and effective operation. Before beginning the cleaning process, disconnect the scale from the AC power source.

  • Clean all external surfaces with a clean, damp cloth or tissue. Mild soap and water solution may be used. Dry with a clean soft cloth
  • Do not immerse the scale into cleaning or other liquid solutions
  • Do not use Isopropyl alcohol or other solutions to clean the display surface

Specifications

Capacity
660 lb x 0.2 lb (300 kg x 0.1 kg

Power
Optional AC Adapter - 120 VAC-9VDC-60Hz / 230 VAC-9VDC-50Hz

Battery Type
(6) AA size Alkaline batteries

Battery Use
25 hours continuous use
Automatic power-off can be configured

Display:
5-Digit LCD, 0.75 in (1.9 cm) digit height
Automatic power-off can be configured

Data Communications
RS-232 with RJ-45 jack
USB Connection
Selectable baud rate, default - 9600
8 bits
No parity
1 stop bit
No handshaking

Environmental
Operating Temperature
50°F to 95°F (10°C to 35°C)
Storage Temperature
32°F to 122°F (0°C to 50°C)
Humidity
85% relative humidity

Seat Dimension17 in W x 15 in L x 16 in H
Inner Dimension arm to arm at narrowest point 19-3/4 in

Models: 550-10-1, 550-10-1 Digital Chair Scale, Digital Chair Scale, Chair Scale, Scale

File Info : application/pdf, 32 Pages, 1.90MB

PDF preview unavailable. Download the PDF instead.

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References

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