Swann Smart Home Key Fob
Quick Start Guide
At a Glance
Thank you for choosing the Smart Home Key Fob. The Smart Home Key Fob allows you to activate Home, Away and Night modes without the need for a smartphone.
Key Fob Components:
- Status LED: Indicates the status of the key fob.
- Panic Button: Send an emergency alert notification to people on your contact list if you require assistance.
- Home Button: Disarms the system.
- Away Button: Arms the system in Away mode.
- Night Button: Arms the system in Night mode.
- Key Ring: IMPORTANT: Always install the key ring as it is designed to secure the back cover in place and prevent children accessing the coin/button cell battery.
Compliance Information
FCC Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
CE Marking
CE marking on this product represents the product is in compliance with all directives that are applicable to it.
Correct Disposal of this Product
This marking indicates that this product should not be disposed of with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environment safe recycling.
Battery Safety Information
- ⚠️ This product contains a coin/button cell battery. If the coin/button cell battery is swallowed, it can cause severe internal burns in just 2 hours and can lead to death. Keep away from babies and small children at all times. As a child safety precaution, always attach the included key ring to secure the back cover and prevent access to the battery.
- If battery is swallowed or placed inside any part of the body, immediately seek medical help.
- Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries promptly in accordance with local regulations.
Limited Warranty Terms & Conditions
Swann Communications warrants this product against defects in workmanship and material for a period of one (1) year from its original purchase date. You must present your receipt as proof of date of purchase for warranty validation. Any unit which proves defective during the stated period will be repaired without charge for parts or labour or replaced at the sole discretion of Swann. The end user is responsible for all freight charges incurred to send the product to Swann's repair centres. The end user is responsible for all shipping costs incurred when shipping from and to any country other than the country of origin.
The warranty does not cover any incidental, accidental or consequential damages arising from the use of or the inability to use this product. Any costs associated with the fitting or removal of this product by a tradesman or other person or any other costs associated with its use are the responsibility of the end user. This warranty applies to the original purchaser of the product only and is not transferable to any third party. Unauthorized end user or third party modifications to any component or evidence of misuse or abuse of the device will render all warranties void. By law some countries do not allow limitations on certain exclusions in this warranty. Where applicable by local laws, regulations and legal rights will take precedence.
Need Help?
- USA & Canada: 1800 627 2799
- UK & Europe: 0808 168 9031
- Australia: 1800 788 210
- New Zealand: 0800 479 266
- Email: tech@swann.com
- Support Website: support.swann.com
Activating the Key Fob
To activate the key fob:
- Slide the back cover off.
- Pull out the protective strip to engage the battery and activate the Key Fob.
IMPORTANT: Make sure to replace the key ring once you have finished setting up the Key Fob.
Pairing the Key Fob
- From the Smart Home web portal, navigate to My Settings > Key Fobs > add device. The System Setup screen will display, and your Smart DVR/Hub will automatically enter pairing mode.
Note: You can skip this step if the System Setup screen is already displayed (e.g., during Smart DVR/Hub registration or setup of other smart home accessories). - Press the Connect button on the Key Fob. The status LED will blink once. Upon successful pairing with your Smart DVR/Hub, the status LED will blink twice.
- Follow the on-screen instructions to complete the setup process.
How it works?
The Key Fob functions as a remote control for your Smart Home system, providing a quick and convenient method to activate specific security modes when you are staying, leaving, or arriving home.
Arming your system with the Key Fob
Double-press the Away or Night button to arm your Smart Home system in Away or Night mode, respectively. The LED will confirm this action by blinking green then red twice for Night mode, or thrice for Away mode. An entry/exit delay period is included, allowing you to enter, leave, or move freely within the premises before the system becomes fully active. The default entry/exit delay is 20 seconds. This delay can be configured via the Smart Home web portal under My Settings > Smart Hub.
Disarming your system with the Key Fob
Double-press the Home button to disarm your Smart Home system. The LED will blink green then red as confirmation.
Tip: If you have a Smart Home Siren accessory connected, you can use the Key Fob to immediately turn off the alarm by double-pressing the Home button.
Troubleshooting
The Key Fob is not pairing with my Smart DVR/Hub
To resolve this, reset the Key Fob by pressing and holding the Connect button until the status LED blinks rapidly. Then, attempt to pair the Key Fob again.
The Key Fob is not working. The Status LED does not light up when I double-press any of the Home, Away or Night buttons
This typically indicates the Key Fob is running low on battery power. Replace the battery immediately with one fresh "CR2032" lithium battery.