Samsung Portable SSD T7 User Manual

Model Numbers: MU-PC500R, MU-PC1T0R, MU-PC2T0R, MU-PC500H, MU-PC1T0H, MU-PC2T0H, MU-PC500T, MU-PC1T0T, MU-PC2T0T

Introduction

The Samsung T7 is a superfast external storage device offering convenient data protection.

Transfer in a flash

Transfer massive files within seconds with the incredible speed of USB 3.2 Gen2 on the T7. The embedded PCIe NVMe technology facilitates sequential read/write speeds of up to 1,050/1,000 MB/s, respectively.

Built strong and safe

SSD stands for Solid State Drive, meaning it has no moving parts. A sturdy metal body encases the hardware, protecting data from falls of up to 2 meters. The T7 is backed by a 3-year limited warranty. The internal free fall shock test was conducted under controlled conditions.

Compact Portability

The T7's pocket-sized and slim design allows consumers to conveniently carry and access data anywhere. Its aluminum metal case offers enhanced durability and mobility. The T7 has a lightweight metal body (58g), comparable to the weight of an egg, and is as slim as a pencil. This compact and slim design is available in capacities up to 2TB.

Thermal Reliability

The T7 integrates the latest thermal management technologies, safeguarding user data and avoiding low-temperature burns by maintaining optimal operating temperatures via DTG (Dynamic Thermal Guard) and ePCM (encapsulated Phase Change Materials). DTG technology minimizes overall heat generation, automatically maintaining ideal operating temperatures for safe device use. ePCM, a substance, protects the T7 from overheating by absorbing excessive heat and releasing it gradually as it changes phase. The T7 is also protected by a 3-year limited warranty.

Management software

The T7 comes with upgraded software for PCs and Macs to help set up a password and get the latest firmware updates. A mobile app for Android smartphones and tablets is also available.

Multi-device compatibility

Access your files anytime, anywhere. The T7 is compatible with PC, Mac, Android devices, gaming consoles, and more. Included in the box are USB Type C-to-C and Type C-to-A cables for added convenience. Compatibility with host devices may vary. Please find the compatible devices list on www.samsung.com/support.

Getting Started

Before using the Samsung Portable SSD T7 (referred to as “T7”), please read this User Manual thoroughly to ensure safe and appropriate use.

What's In the Box

Samsung Portable SSD T7
USB 3.2 Gen 2 USB C to A cable
USB 3.2 Gen 2 USB C to C cable
Quick Start Guide & Warranty Statement

Diagram: Shows the Samsung Portable SSD T7, a USB C-to-A cable, and a USB C-to-C cable.

How to Connect / Disconnect

Select the cable compatible with your device. Connect one end of the cable to the device and the other end to the T7.
Always use “Eject”, “Unmount” or “Safely Remove Hardware” when disconnecting the T7 to protect your data.

Diagram: Illustrates connecting the T7 to a smartphone and a laptop using the provided cables.

System Requirements

1. USB 3.2 Gen 2 (10 Gbps) Interface Support

USB (Universal Serial Bus) is a serial input/output interface standard for connecting various devices. The T7's optimal data transfer speed is achieved with USB 3.2 Gen 2 (10 Gbps). Using lower versions such as USB 3.2 Gen 1 (5Gbps), USB 2.0, and 1.1 may result in lower performance due to inherent interface limitations. Performance may vary depending on the user's system. Even with USB 3.2 Gen 2 connections, the T7 may not perform well if the system does not support UASP (USB Attached SCSI Protocol). Ensure your system supports UASP.

2. Operating System Requirements

Windows OS: Windows 7 or higher
Mac OS: Mac OS X 10.10 or higher
Android: Android Lollipop or higher

3. File Formats

The T7 is pre-formatted using the exFAT file system, supported by Windows OS, Mac OS, and Android operating systems. Data formatted to a certain format may be read or written to your computer depending on the OS, as specified in the table below. If using the T7 on a single OS, it is recommended to format the T7 using the appropriate file format for that OS.

File Formats	Windows OS	Mac OS
exFAT	Both read and write	Both read and write
NTFS	Both read and write	Read only
HFS	Not recognizable	Both read and write

* When using exFAT across multiple operating systems, data writing may become locked, allowing only data reading. To restore write access, follow the instructions below:

Mac OS: Connect T7 to your Mac again, and perform Eject.
Windows OS: When the notice pops up stating write access is disabled, click “Scan and fix” to perform Check Disk (CHKDSK). If the notice was closed without performing Check Disk, select the drive → Right-click → Properties → Tools → click Check.

Capacity of T7 Displayed on the System

The capacity reported by the system may differ from the labeled capacity due to differences in decimal and binary measurement systems, partitioning, and blocking factors. For example, Windows OS uses 1 GB = 1,024MB, while Mac OS uses 1GB = 1,000MB. Labeled capacity uses the decimal system: 1 GB = 1,000,000,000 bytes, 1 TB = 1,000,000,000,000 bytes. Lower capacity may be displayed by your computer due to a different measurement standard.

Using T7

Connecting T7

Select the cable compatible with your device. Connect one end of the cable to the device and the other end to the T7.

Disconnecting T7

Always use the Safely Remove Hardware feature for every disconnection of T7. Unplugging from a computer without using Safely Remove Hardware may cause data loss or damage to the T7. Samsung is not liable for loss of user data or product damages caused by failure to comply with this instruction.

Installing Samsung Portable SSD Software 1.0

(For Security Mode and Firmware update)

For PCs and Macs

In the Explorer (Windows OS) or Desktop (Mac OS), select the “Samsung Portable SSD Software 1.0” application.

Windows OS: SamsungPortableSSD_Setup_Win_1.0.exe
Mac OS: SamsungPortableSSD_Setup_Mac_1.0.pkg

* If you format the T7's partition after purchase, the Samsung Portable SSD Software stored in the drive will be deleted. Download the “Samsung Portable SSD Software 1.0” application from the Samsung website (http://www.samsung.com/samsungssd). Samsung Portable SSD Software 1.0 is only for T7 Touch and T7. Installation of Samsung Portable SSD Software 1.0 will not automatically remove previous versions of Samsung Portable SSD Software designed for T3, T5, X5.

1. Running Samsung Portable SSD Software 1.0

Select the “Samsung Portable SSD Software 1.0” application icon on the Desktop. In case of Mac OS, Samsung Portable SSD Software 1.0 may not operate without the device (driver) enabled.

2. Setting Security Mode (Optional)

Security mode is optional; you can use the T7 without the security/update feature enabled. Follow the on-screen instructions of the Samsung Portable SSD Software 1.0. After agreeing to the terms and conditions during installation, you can set a password through the following steps. Certain elements of Samsung Portable SSD Software 1.0 will be installed on the user's computer for security mode.

Diagram: Shows the Samsung Portable SSD software interface with options for 'Security mode off' and 'Security with Password'.

Security mode off: Use T7 without security mode.
Security with Password: Enable security mode with a password. If the password is forgotten, the T7 must be restored to factory settings via online service from customer service centers. All user data will be lost upon factory reset. Be cautious not to forget your password.

3. Unlock

If security mode is enabled, you must enter your password and click the “UNLOCK” button each time you connect the T7 to your computer to access data. Failure to unlock will confine access to approximately 128MB allocated to SamsungPortableSSD_1.0.exe and SamsungPortableSSD_1.0.app, effectively locking you out of your protected data.

Diagram: Shows the Samsung Portable SSD software interface prompting for a password to unlock the drive.

Diagram: Shows the Samsung Portable SSD software interface indicating 'Security Mode is disabled' and offering to enable it via settings.

* Depending on the user environment, “SamsungPortableSSD Software 1.0” may not execute automatically. In such cases, double-click the “SamsungPortableSSD Software 1.0” icon in Explorer (Windows) or on the Desktop (Mac). Security mode may be supported only by certain OS versions. Verify your OS meets the system requirements. If security mode is enabled, only the security partition (~128 MB) will be displayed initially. After successful unlock, the full capacity of T7 will be displayed.

4. Change in Settings

You can change your security mode, username, and password settings by clicking the “SETTINGS” button on the main page. If using a computer without the security software, download the installation file (“SamsungPortableSSD_Setup_Win_1.0.exe” for Windows OS, “SamsungPortableSSD_Setup_Mac_1.0.pkg” for Mac OS) from the Samsung website (http://www.samsung.com/samsungssd) and install it to change settings.

Security Mode

To change the security mode between ON and OFF, click the toggle button and enter the correct password. Refer to the table below for a description of T7 security status indicators.

Status	Description
Diagram: Shows a locked padlock icon. Locked	This signifies that security mode is on, but the user has not unlocked T7. You can unlock T7 on the unlock page.
Diagram: Shows an unlocked padlock icon. Unlocked	This signifies that security mode is on and the user has already unlocked T7. You can see the storage capacity on the main page and change settings.
Diagram: Shows no icon. No icon	Security mode OFF. This is when security is OFF. You can see the storage capacity on the main page and change settings.

Diagram: Shows the Samsung Portable SSD software 'SETTINGS' screen with Security Mode ON, Name, and Password fields.

Name/Password

You can change the Name and Password. For changing the password, click the “CHANGE” button.

Diagram: Shows the 'CHANGE NAME' interface within the Samsung Portable SSD software.

Diagram: Shows the 'CHANGE PASSWORD' interface within the Samsung Portable SSD software, including a notice about password recovery.

5. Update Software and Product firmware

If your computer is connected to the internet, the number of available Software/Firmware updates will show on the bottom of the left panel.

Diagram: Shows the Samsung Portable SSD software interface indicating available updates and total capacity.

By clicking the “UPDATE” button [⬆️], you can go to the update page.

Diagram: Shows the Samsung Portable SSD software update page with options to check for updates automatically and update software/firmware.

By clicking the “UPDATE” button [⬆️], you can download the latest software (“SW”) or firmware (“FW”) and update it. By clicking the “Check for Update Automatically” toggle button [ON], you can choose whether to have SW and FW automatically updated whenever Samsung Portable SSD is connected.

By clicking the refresh button [?], you can refresh the update status. By clicking the arrow down button [⬇️], you can see detailed information on the applicable update.

* When user changes “Check for Update Automatically” from OFF to ON, SW does not refresh update information immediately. Update information is refreshed when the user clicks the refresh button or the Samsung Portable SSD is connected. For FW updates, security mode must be OFF. Any access to T7, including copying/deleting/formatting partitions, while FW is being updated, may cause abnormal behavior or damage to the T7. Once FW has been updated, disconnect and reconnect T7 to ensure the FW update was successful.

6. Delete "Samsung Portable SSD Software"

Deleting software on each OS

Computer OS	Description
Windows OS	Software can be uninstalled via "Uninstall or change a program”. Go to Control Panel → Programs → Programs and Features → Uninstall or change a program → Double-click "Samsung Portable SSD Software 1.0” and select "Yes".
Windows OS	Software needs to be deleted manually by executing PSSD_Cleanup.bat in the application installation path. (Normally C:\Program Files(x86)\Samsung\Portable_SSD\PSSD_Cleanup.bat) Please refer to the FAQ in the Samsung website (http://www.samsung.com/samsungssd) for more details.
Mac OS	Application needs to be deleted manually by executing CleanupAll.scpt in the SW installation path. (Normally #osascript ~/Library/ApplicationSupport/Portable_SSD/CleanupAll.scpt) *Third-party cleaners like AppCleaner may not delete "Samsung Portable SSD” SW completely. Please refer to the FAQ in the Samsung website (http://www.samsung.com/samsungssd) for detail information.

7. Select SW Default Language

Default language may be selected under Regional Setting.

For Android devices

1. Download Application from Google Play Store

You may download the "Samsung Portable SSD 1.0” application from the App store.

2. Running the Application

Please run the installed Application.

3. Setting Security Mode

Password stored in T7 after connection to the computer can also be used in Android.

Diagram: Shows the 'WELCOME' screen for Samsung Portable SSD on Android, and the 'SET PASSWORD' screen.

* Samsung shall not be liable for loss of user data caused by forgotten or stolen passwords. To keep the device secure, there is no password recovery option. If the password is forgotten, the T7 needs to be restored to factory settings via online service from customer service centers. All user data will be lost upon factory reset. Be cautious not to forget your password.

4. Unlock T7

If security mode is enabled, you need to enter your password and press the “UNLOCK” button each time you connect T7 to your device before accessing the data in T7.

Diagram: Shows the Samsung Portable SSD software interface on an Android device prompting for a password to unlock.

5. Home Screen

If security mode is not enabled in your T7, you can enter the Settings screen by clicking the “SETTINGS” button on the main page.

Diagram: Shows the Samsung Portable SSD home screen on Android with 'Lock Security function is disabled' and a 'SETTINGS' button.

6. Settings Screen

You can change the username or password and turn the security mode ON/OFF.

Diagram: Shows the Samsung Portable SSD settings screen on Android with options to change Name, Password, and Security Mode.

7. Update SW and FW

To enter the update screen, click the Update page button [?] on the Home screen. If any update is available, the “UPDATE” button [⬆️] will be highlighted. If there is an application to be updated, clicking the UPDATE button will show the link to the 'App store'.

* Firmware update requires connection to a computer.

Diagram: Shows two Samsung Portable SSD software update screens on Android, one indicating available updates and the other showing the current software is up to date.

8. Deleting "Samsung Portable SSD” Application on Android

Open your Android device's Settings app and tap Apps or Application manager. Tap "Samsung Portable SSD” and uninstall.

9. Select Default Language

Default language may be selected under Android system language setting.

* Path: Android apps → Settings → Language

Caution

Failure to follow the instructions and cautions in each section of this manual may result in injury, damage to the product, or data loss. Please read thoroughly before using the product.

Back Up Important Data

No computer system is absolutely secure. Samsung does not provide any guarantee and/or warranty against data loss on the T7 under any circumstances. Samsung disclaims all liabilities for emotional distress, physical, or monetary damages or losses caused by data loss or restoration on the T7. Be sure to back up important data at all times.

Safeguard User Password

Because the T7 utilizes advanced encryption technologies, user data cannot be accessed if the password is lost or forgotten. Write down your password and store it in a safe place. If the product cannot be used due to a forgotten password, the only way to restore it is to reset it to factory settings via an online service by a Samsung Service Center. Restoring to factory settings will result in a complete loss of all user data. Ensure important data is backed up regularly.

Connect to Certified Devices; Compliance with Safety Standards

This product is designed to comply with power consumption limitations according to safety standards. Use devices and interface ports that comply with related standards.

Avoid Shock, Vibration

Avoid strong shock or vibration that may cause malfunction or data loss.

Do Not Disassemble, Damage, or Remove Label

Do not disassemble the product or remove stickers or labels. If the product has been disassembled, damaged, or the label removed, all warranties are void. For repairs, contact a Samsung Service Center or designated service providers.

Use Genuine Accessories

Always use genuine parts and accessories certified by Samsung. Samsung is not liable for damages to the product or loss of user data caused by the use of non-genuine parts or accessories.

Use in Appropriate Temperature and Humidity

Use the product in an appropriate environment: temperature between 5°C - 35°C and humidity between 10 – 80%.

Use No Excessive Force in Unplugging the Cable

Do not pull or unplug the cable using excessive force, as it may cause an unstable connection or damage to the connector.

Perform Virus Scans and Updates

Follow these safety guidelines to prevent virus infections:

Install an anti-virus program on the computer to which the T7 is connected and perform virus scans regularly.
Always update the operating system and anti-virus software to the latest version.
After downloading files to the T7, perform a virus scan before opening the file.

Clean the Product

It is recommended to clean the product by wiping gently with a soft cloth. Do not use water, chemical substances, or detergent, as they may cause discoloration or corrosion of the product's exterior, and may also cause fire or electric shock.

Keep Away from Children, Infants and Animals

Small parts pose a risk of suffocation. Keep the product away from children, infants, or animals to prevent them from putting the product or parts in their mouths.

FAQ

I cannot run the Samsung Portable SSD Software 1.0.

The Samsung Portable SSD Software 1.0 can only run on certain OS versions (or newer). Supported OS versions are: Windows OS: Windows 7 or higher; Mac OS: Mac OS X 10.10 or higher.

The "USB storage unexpectedly removed" message appears on the status bar of my mobile device.

To use the Samsung Portable SSD Software 1.0, permission to access the USB device is required. This message appears when access permission is removed from the mobile device. Launch the mobile Samsung Portable SSD app to use the T7 normally again.

When I connect the T7 to devices other than a PC, they do not recognize the T7.

The T7 is designed for Windows OS and Mac OS PCs and mobile devices. When connected to other devices, recognition or feature usage may be restricted depending on their support level. If security mode with a password is enabled, you cannot enter the password on non-PC or non-mobile devices, preventing access to data. Disable security mode before using the T7 with such devices.

I have lost my password. Can I disable security mode?

No. If you lose your password, you cannot disable security mode. Ensure you do not lose it.

My T7 is not recognized by devices.

Ensure the T7 is securely connected to the USB port. Some PCs may not recognize the T7 when connected to a USB 2.0 port if the current exceeds the maximum limit (500 mA). Try a different USB port. If using cables other than the included ones, the T7 may not be recognized. If the T7 is connected but not recognized, find Service Centers in the User Manual or on the Samsung website (http://www.samsung.com) and make an inquiry.

Product Specifications and Certifications

Product Specifications

Model	Capacity	Interface	Color	Data Transfer Speed*	Dimensions	Weight	Recommended User's System Specifications
MU-PC500(R/H/T)	500GB	USB 3.2 Gen 2 (10Gbps), backwards compatible	Titan Gray / Indigo Blue / Metallic Red	1,050 MB/s	85 x 57 x 8 mm (3.3 x 2.2 x 0.3 inch) (L x W x H)	58 g (2.04 oz.) (500GB/1TB)	Windows 7 or higher; Mac OS X 10.10 or higher; or Android Lollipop (version 5.1) or higher
MU-PC1T0(R/H/T)	1TB					58 g (2.04 oz.) (500GB/1TB)	Windows 7 or higher; Mac OS X 10.10 or higher; or Android Lollipop (version 5.1) or higher
MU-PC2T0(R/H/T)	2TB					58 g (2.04 oz.) (2TB)	Windows 7 or higher; Mac OS X 10.10 or higher; or Android Lollipop (version 5.1) or higher

* Max data transfer speed is measured based on Samsung's internal testing standards with the enclosed USB cable. Performance may vary depending on host configuration. To reach maximum transfer speeds of 1,050 MB/s, the host device and connection cables must support USB 3.2 Gen 2 and UASP mode must be enabled.

Regulatory Compliance

KC (Korea Certification)

Identification Symbol: Refer below

Name: Samsung Electronics Co., Ltd.

Manufacturer / Manufacturing Country: Samsung Electronics Co. Ltd / Republic of Korea

Manufacturing Year and Month: Marked separately

Rating / Model: Refer below

Manufacturer: SAMSUNG Electronics Co. Ltd.

Model	Rating	Identification Symbol
MU-PC500	5V	1.5A	R-R-SEC-MU-PC500
MU-PC1T0	5V	1.5A	R-R-SEC-MU-PC1T0
MU-PC2T0	5V	1.5A	R-R-SEC-MU-PC2T0

* This EMC compliant (Class B) device for homes is intended for use in domestic environment and can be used in any region.

FCC (Federal Communication Commission)

United States Federal Communication Commission (FCC) regulations. Note that any alteration or modification not authorized by the party responsible for compliance may void the user's authority to operate the device.

This equipment has been tested and verified to comply with FCC CFR Part 15, Restrictions on Class B Digital Devices. These restrictions are implemented to prevent the emission of harmful electronic magnetic waves when the device is used in residential environments. This device generates, uses, and emits radio frequency energy and may cause harmful radio interference to wireless communications if not installed and used according to the guideline. However, it does not guarantee the absence of radio interference in certain installed environments. If harmful radio interference occurs to radio or TV reception when the device is turned on or off, the user must prevent such interference through one of the following measures:

Adjust direction of or relocate reception antenna.
Increase distance between the device and the receiver.
Plug receiver and device on outlets on separate circuits.
Seek assistance from qualified radio/TV technicians or retailer.

This device complies with Part 15 of FCC regulations.
This device does not cause electromagnetic interference.
If any interference is received, including interference that may cause operational problems to the device, it may be operated on two conditions that ensure normal operation. This product is designed for indoor-use only.

* FCC Notice: Note that any alteration or modification not authorized by the party responsible for compliance may void the user's authority to operate the device.

Unique Identifier: Check the label on the product

Responsible Party: Samsung Electronics America QA Lab, 19 Chapin Rd. Building D Pine Brook NJ 07058. Tel: 1-973-808-6362, Fax: 1-973-808-6361

CE (Conformity European)

Hereby declares that this/these product(s) is/are in compliance with the essential requirements and other relevant provisions of Directive 2014/30/EU, 2014/35/EU and 2011/65/EU. Indoor use only.

EU Compliance Contact information

WEEE (Waste Electrical and Electronic Equipment)

Diagram: Shows the WEEE symbol (a crossed-out wheeled bin).

This marking on the product, accessories, or literature indicates that the product and its electronic accessories (e.g., charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.

Household users should contact their retailer or local government office for details on where and how to take these items for environmentally safe recycling.

Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal.

Innovation, Science and Economic Development Canada

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

ICES-003 Compliance Label

CAN ICES-3 (B)/NMB-3(B)

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