Mackie MP-20TWS True Wireless Dual-Driver Earbuds with Active Noise Cancelling

Important Safety Instructions

Please read, follow, and keep these instructions. Heed all warnings.

• Do not use in or near dangerous environments (e.g., while driving, cycling, or in traffic).
• Keep product and accessories out of reach of children. Small parts and cords may pose choking or strangulation hazards.
• Set audio device volume to minimum before connecting earbuds, then adjust gradually. Sudden loud noises can cause hearing damage.
• Keep earbuds clean using a mild detergent solution.
• Do not attempt to modify the product, as this may cause personal injury or product failure.
• Do not immerse earbuds in water (e.g., during showers or baths) to avoid sound deterioration or failures.
• Do not use while sleeping to prevent accidents.
• Stop using immediately if experiencing discomfort, irritation, rash, discharge, or other reactions.
• Consult a physician before use if currently receiving ear treatment.
• Maximum ambient temperature during use must not exceed 0-40°C (32-104°F).

Compliance Information

This device complies with FCC Rules Part 15 and relevant Canadian regulations. Operation is subject to conditions preventing harmful interference. It also complies with radiation exposure limits for uncontrolled environments, with a maximum SAR value meeting the 1.6 W/kg requirement.

Note: This equipment has been tested and found to comply with Class B digital device limits (FCC Rules Part 15). These limits aim to provide reasonable protection against harmful interference in residential installations. If interference occurs, users are encouraged to try measures like reorienting the antenna, increasing separation, or consulting a dealer/technician.

CAUTION: Modifications not expressly approved by LOUD Audio, LLC may void the user's authority to operate the equipment.

RF Power: ≤8.6dBm (EIRP)

Bluetooth Frequency Range: 2400 - 2483.5 MHz

Bluetooth Transmitter Modulation: GFSK, π/4-DQPSK, 8-DPSK

Noise Exposure and Hearing Protection

Exposure to extremely high noise levels can cause permanent hearing loss. Susceptibility varies, but prolonged exposure to intense noise can lead to hearing damage for almost anyone.

The U.S. Occupational Safety and Health Administration (OSHA) has specified permissible noise level exposures. Exceeding these limits can result in hearing loss.

High sound pressure. Risk of hearing damage. Do not listen at high volume levels for long periods.

Static Electricity

Static electricity can cause mild tingling in your ears. To minimize this, wear clothing made from natural materials.

Battery Warnings

WARNING: The battery shall not be exposed to excessive heat (sunshine, fire, etc.).

CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type.

CAUTION: A battery subjected to extremely low air pressure may result in an explosion or leakage of flammable liquid or gas.

Proper Disposal

☘ This symbol indicates that the product should not be disposed of with household waste according to the WEEE directive (2012/19/EU) and national law. Hand over to an authorized collection site for recycling waste electrical and electronic equipment (EEE). Improper handling can negatively impact the environment and human health due to potentially hazardous substances. Proper disposal contributes to effective natural resource usage.

Product Descriptions

The Mackie MP-20TWS earbuds feature the following components:

• 1. USB C Connector: Used for charging the unit.
• 2. Case Switch: A momentary switch to check battery level, enter pairing mode, or reset to factory default.
• 3. Status LEDs: Indicate the unit's status, including power and battery level.
• 4. Left Earbud: Tap to activate/deactivate ambient mode, go to the previous track, or decrease volume.
• 5. Right Earbud: Tap to play/pause, answer/end calls, go to the next track, or increase volume.

Diagram Description: Line drawings illustrate the earbuds and their charging case, showing the USB-C port, case switch, and status LEDs. Separate diagrams detail the left and right earbuds with callouts for touch controls.

Operation Controls

Control your MP-20TWS earbuds with simple tap and hold gestures:

Left Earbud

• 1× TAP: Ambient Mode On/Off
• × TAPS: Previous Track
• × TAPS: ANC/Wind Reduction/Off
• HOLD: Volume Down

Right Earbud

• 1× TAP: Pause/Play/Answer Calls
• 2× TAPS: Next Track/End/Ignore Phone Calls
• 3× TAPS: Voice Assistant
• HOLD: Volume Up

Getting Started

1. Read and understand the Important Safety Instructions.
2. Remove the protective plastic tab located between the earbuds and the charging case.
3. Connect your smartphone, tablet, or computer to the MP-20TWS via Bluetooth. Note that Bluetooth connections may occasionally disconnect due to electrostatic discharge (ESD) or electrical fast transients (EFT); if this happens, manually reconnect the Bluetooth connection.
4. Important: Protect your hearing. Lower your device's volume. Even intermediate levels can be loud. Always set the volume to minimum before connecting earbuds or trying new functions, then gradually increase it while listening.
5. Place the earbuds in your ears, ensuring the left (L) and right (R) markings are correctly aligned.
6. Raise the volume on your device to a comfortable listening level and enjoy your music.
7. For specific button functionality details, refer to the full owner's manual.

Technical Specifications

All specifications are subject to change without prior notice.

Warranty and Support

Visit WWW.MACKIE.COM to:

• Identify warranty coverage in your local market. Keep your sales receipt safe.
• Retrieve a full-version, printable owner's manual.
• Download software, firmware, and drivers (if applicable).
• Register your product.
• Contact Technical Support.

Contact Information:

Mackie
19820 NORTH CREEK PARKWAY #201
BOTHELL, WA 98011 • USA
Phone: 425.487.4333
Toll-free: 800.898.3211
Fax: 425.487.4337

For EU Declaration of Conformity and Bluetooth conformity, visit: mackie.com/en/support/drivers-downloads?folderID=27309