Evonic Fires Insets Instruction Manual

EU Directives and UKCA Standards

All Evonic Fires products meet the requirements of the EC Directives. These directives have been met by compliance with the following standards:

EU 2011-65/EU 2015/863 Restriction of Hazardous Substances.

References to the relevant designated standards used:

• EN 55014-1:2006 + A1:2009 + A2:2011 Electromagnetic Compatibility.
• EN 55014-2:2015 Electromagnetic Compatibility.
• EN 61000-3-2:2014 Electromagnetic Compatibility (EMC). Limits. Limits for Harmonic Current Emissions.
• EN 61000-3-3:2013 Electromagnetic Compatibility (EMC). Limits. Limitation of Voltage Changes, Voltage Fluctuations and Flicker.
• EN 60335-1:2012 + A11:2014 Household and similar electrical appliances - Safety
• EN 60335-2-30:2009+A11:2012 Household and similar electrical appliances. Safety. Particular requirements for room heaters

UKCA STANDARDS

All Evonic Fires products are in conformity with the relevant UK Statutory Instruments (and their amendments).

• 2016 No. 1101 The Electrical Equipment (Safety) Regulations 2016
• 2016 No. 1091 The Electromagnetic Compatibility Regulations 2016
• 2012 No. 3032 The Restriction Of Use Of Certain Hazardous Substances In Electrical And Electronic Equipment Regulations 2012

Important Information and Health & Safety

• Read all of the instructions carefully before using the appliance, only use this appliance as described in this manual. Any other use not recommended by the manufacturer may cause injury to persons, or damage to the appliance.
• Remove all packaging and dispose of it at an appropriate recycling facility.
• When transporting or storing the appliance and power lead, keep in a dry place, away from excessive vibration and store so as to avoid damage.
• Do not install this appliance immediately in front of a fixed socket outlet.
• Do not install this appliance in the immediate surroundings of a bath, shower, swimming pool or any other area where the appliance could come into contact with water or humidity, e.g. a bathroom.
• Do not use in areas where gasoline, paint, or any flammable liquids are used or stored.
• This appliance is only suitable for indoor use, do not use outdoors.
• Do not cover the appliance, or let the air inlet/outlet to be obstructed in any way as it may overheat.
• Keep the power lead away from hot surfaces and hot conditions, including the heater outlet. Do not route the power lead in front of the appliance, or under any carpets or rugs.
• Always use a certified electrician should new circuits or outlets be required, and always use properly grounded, fused and polarized outlets.
• Where the power lead passes through any masonry wall, stone surround etc. ensure that suitable rubber bushes are fitted at any possible wear points.
• If the power lead is damaged do not use the appliance until it has been replaced.
• Do not use any external switching device, timers, or extension leads. Do not connect the appliance to a circuit that is frequently switched on and off by the utility.
• In the event of a malfunction, switch off the appliance, and disconnect it from the mains power supply. Have the appliance inspected by a certified electrician before reusing.
• Do not use the appliance if it is damaged. In the event of any damage to the appliance, please contact the retailer from whom the appliance was purchased.
• Any repairs must only be performed by a certified electrician.
• This appliance can be used by children aged from 8 years and above, and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved. Children under the age of 3 years should be kept away from the appliance unless supervised.
• Disconnect from the power supply before performing any cleaning, maintenance or relocation of the unit. Do not use steam cleaners, or aerosols near the appliance.
• Do not burn wood or anything else in this appliance.
• Do not strike the glass.
• Do not drill or screw any new holes into the appliance.

Components for Insets

Operating Instructions

E-Touch App Instructions

Wi-Fi Router Minimum Requirements

• Compatible with IEEE 802.11n/g/b
• WPA2 encryption
• Radio frequency: 2.4GHz band
• Wireless auto channel: auto search for wireless LAN radio channel free of interference
• Support for the User Datagram Protocol (UDP)

Smart Device Minimum Requirements

• IOS 8.0 or Android 4.4

The E-Touch app is a Bluetooth app that can be used with both smart phones and tablet devices, and is available on both the Apple App Store and Google Play Store. Please note that the e-touch app can only be connected to one phone at a time.

Before getting started with the app, connect the fire to the mains power, and push the rocker switch to the ON position.

To begin using the app you first need to pair your appliance to the app. A video guide is available on the Evonic Youtube channel. Scan the QR code to be taken to the video and get started. Alternatively, search the Apple or Google store for the e-touch app and download it to your device. Ensure that your device has Bluetooth switched on, press the plus icon and then the search icon. Whilst the app is searching, hold it close to the lower right hand corner of the appliance. Once your appliance is found, select it, and you'll be taken to the Home Page. Your appliance is now paired to the app.

App Home Page Overview

The app displays the current room temperature. Key functions include:

• Dimmer Slider: Click and slide to increase or decrease the brightness of the flame effect.
• Timer Settings: Single press to set week or holiday timers.
• Heat Low (750w) / Heat High (1.5kW): Single press to select heat output.
• Room Temperature: Displays the desired room temperature.
• Temperature Controls: Single press to increase or decrease the temperature.
• Setup/7 Day programmable: Timer keys.
• ON/OFF button: Single press to turn the fire on and off.
• Fire Settings: To rename the fire.
• Go Back: To return to the fire connection page.

Naming Your Fire

1. Single press on the Gear Symbol ⚙️ in the top right of the Home Page.
2. Single press on the 'Modify Name' option. This allows naming multiple fires if more than one is in the same location.
3. You can now type in and rename your fire using the on-screen keyboard.
4. To return to the Home Page, single press the 'Go Back' button ◀️ in the top left corner.

Changing Language & Units

1. Single press the 'Go Back' button ◀️ in the top left of the Home Page.
2. Single press on the 'Setting' button.
3. You can now choose from English, Dutch, Italian, German, Spanish, Arabic, and Norwegian for the language. You can also change the temperature unit between Celsius °C and Fahrenheit °F.
4. To return to the Fire Connection Page, single press the 'Go Back' button ◀️ in the top left corner.

Programming the Timer

There are two types of timer you can program: Week/Common Mode and Holiday Mode.

1. Single press the 'Time Set' button on the Home Page to begin programming the Timer.
2. Select 'Week Mode' or 'Holiday Mode' from the 'Timing Type' options.
3. Single press 'Timing Group' to start programming the timer.
4. Select the desired ON TIME and OFF TIME by scrolling the numbers.
5. Select the 'Target Gear' (Heat Low or Heat High) and 'Target Temperature' (°C).
6. Select the days the timer should apply to (Mon, Tues, Wed, Thur, Fri, Sat, Sun).
7. To confirm, click 'OK' ✔️, or 'Back' ◀️ to cancel.
8. The 'Week/Common Mode' page will display your chosen settings. To add another timer, single press the plus button ➕ in the top right and repeat the process. Then click 'Back' ◀️ to return to the Home Page.
9. To set a Holiday timer, single press the 'Holiday Mode' option on the 'Timing Type' page. Holiday Mode does not have a repeat day function. Then return to the Home Page.
10. Single press either 'Week/Common' or 'Holiday' to activate the timer(s) you have set.

Manual Operation and Remote Control

Manual Operation

You can operate your appliance using the manual rocker switches located on the right hand side. There is no manual dimmer control.

• To turn on the appliance and activate the flame effect, press the top rocker switch to the I/On position.
• To activate the heater at Low Heat, press the middle rocker switch to the I position. To deactivate, switch the rocker switch back.
• To activate the heater at High Heat, press the bottom rocker switch to the II position. To deactivate, switch the rocker switch back.
• To turn off the heater and flame effect, press the top rocker switch to the O/Off position.
• If your appliance is fitted with a thermostat, you can adjust the heat output by turning left to decrease the heat, and right to increase the heat.

Remote Control Operation

You can operate your appliance using the optional remote control. Ensure that the rocker switch on the appliance is in the I/On position, then you can use the remote to control the appliance.

• To turn on the flame effect, press the top left button.
• To activate the heater at Low Heat, press the bottom left button.
• To activate the heater at High Heat, press the bottom right button.
• To turn off the heater and flame effect, press the top right button.
• To activate the dimmer function, press the large bottom button once to start, and then again to stop at the desired dimmer setting.
• To turn off the appliance, press the rocker switch on the appliance to the O/Off position.

Installation

All Evonic Fires inset models are designed to be fitted into a standard 16" wide x 22" high opening. Before starting the installation, check the dimensions of both the appliance and your opening to ensure they align well. Please note, if you are installing into an existing chimney breast, it is imperative that the flue is adequately blocked off.

Removing the Glass

Models applicable to Removing the Glass:

• Colorado
• Detroit
• Ev4i
• Ev4i4
• Ev6i
• Ev6i4
• Kepler 22
• Nebraska
• Strellar

Diagram Description: The diagrams illustrate the process of removing the glass panel from the fireplace. The first diagram shows the unit with two screws indicated at the bottom. The second diagram shows the glass panel being tilted and removed from the appliance.

1. Unscrew the two screws, and remove the bottom glass retainer from the appliance.
2. The glass can now be removed from the appliance. To replace the glass, follow the steps in reverse.

Fuel Sets

Once your appliance is installed and any front glass is removed, you can lay out your fuel set as you wish. Then replace any glass panel by reversing the glass removal steps.

Image Descriptions:

• Logs: An image showing a fireplace insert with a realistic log fuel set.
• White or Beach Pebbles: An image showing a fireplace insert with white and beach-colored pebbles.
• Logs & Beach Pebbles: An image showing a fireplace insert with a combination of logs and beach-colored pebbles.
• Coals: An image showing a fireplace insert with a coal fuel set.

Fitting the Fascia

MAGNETS

The following models have a fascia attached with magnets:

• Amathus
• Brooklyn
• Colorado
• Ev4i
• Ev4i4
• Ev6i
• Ev6i4
• Iowa
• Kepler 22
• Nebraska
• Phantom
• Staton
• Topaz

KEYHOLE

The Detroit model has a fascia that is attached by lining up the four screws on the back of the fascia with the four keyholes on the front of the appliance.

Diagram Description: The diagrams show the front and back views of a fireplace unit for fascia attachment. One diagram illustrates the keyhole attachment method for the Detroit model, showing screws on the fascia lining up with keyholes on the appliance. Another diagram shows the slotted attachment for Detroit and Strellar models, detailing clips and a mounting bracket.

SLOTTED

The Detroit and Strellar cast fascia is secured to the front of the appliance with two top mounted clips and a mounting bracket. Line up the two clips with the top of the mounting bracket and slot them down into the bracket.

The cast frame can now be screwed to the appliance using the 2x screws supplied. The screw holes are located at the lower part of the frame. Once these are fitted, the fret panel can be fitted in front of this.

Troubleshooting

Blower Access & Clean: Applies to Amathus / Brooklyn / Phantom. Scan the QR code to be taken to a video in our maintenance series.

Heater Access: Applies to Amathus / Brooklyn / Phantom. Scan the QR code to be taken to a video in our maintenance series.

Colorado Blower Access & Clean: Applies to Colorado / Detroit / Ev4i / Ev4i4 / Ev6i / Ev6i4 / Iowa / Kepler 22 / Nebraska / Oberon / Staton / Strellar / Topaz. Scan the QR code to be taken to a video in our maintenance series.

REPORT A FAULT

If you have any difficulties or problems with your appliance, please get in touch so that we can assist you. Scan the QR code to be taken to our website's 'Report a Fault' page, and we will be in touch with you shortly.

Warranty

Evonic Fires offers a 5-year warranty: 1 year parts & labour + 4 years parts supplied. The terms and conditions are applicable for products purchased from 1st May 2022. Appliances despatched prior to this date may have an alternative warranty (usually 2-year) as set out in the supplied Installation and User Instructions.

To receive your Extended Warranty, your Evonic Fires product must have been purchased from an authorised stockist and your warranty registered with Evonic Fires through the online form at evonicfires.co.uk/register-your-product. The warranty period commences on the date of purchase.

The product must be adequately serviced and maintained. Evonic Fires provides maintenance call-outs at a cost; information can be obtained by contacting their head office. Refer to your Evonic Installation Instructions for servicing and maintenance details.

During the extended warranty period, only parts supplied or authorised by Evonic Fires can be used for repairs. Spare parts can be obtained by contacting the service department at service@evonicfires.co.uk or calling 01789 263868.

Consumable items such as glass, screens, LEDs, LED boards, filters, and power supplies, which are subject to normal wear and tear or require replacement during normal maintenance, are not covered by the extended warranty. These items are covered for the first 12 months.

To make a warranty claim, evidence (pictures, videos, or both) must be supplied to the service department. Failure to supply evidence may invalidate or delay the claim. Any visit by an Evonic Fires engineer will incur a service charge after the first year. Costs for work carried out or parts fitted by a third party will not be accepted or reimbursed unless approved in advance.

WARRANTY EXCLUSIONS AND LIMITATIONS

The Evonic Extended Warranty does not cover:

1. Damage resulting from installation and usage where the appliance has not been installed or used in accordance with CK Fires Ltd installation and operation instructions, or if the installation does not conform to local building, fire, and safety regulations.
2. Issues with mains/spur connections of power supply.
3. Damage resulting from the product not being adequately maintained. (Refer to CK Fires Ltd Installation and Operating Instructions for servicing and maintenance details).
4. Damage caused by unauthorised modifications, use, or repair.
5. Damage or defects caused by the product being stored in a damp, unheated environment.
6. Consequential loss (to the extent permitted by law) relating to other associated products not supplied by CK Fires Ltd.
7. Consequential loss (to the extent permitted by law) related to decorations, furnishings, or other household assets.
8. Removal and re-installation costs.

Repaired or replaced products are covered only for the remainder of the original warranty period. In the event of a claim, this must be reported to your retailer or CK Fires Ltd within 14 days of the fault occurring/being noticed. For faults occurring during warranty years 2-5, CK Fires Ltd will send the appropriate component or goods necessary to rectify the fault, free of charge.

Nothing in the Extended Warranty shall make CK Fires Ltd liable for any special, incidental, or consequential damages, injury to persons or property, or any other consequential loss beyond the consumer's statutory rights. Liability on these issues is covered by our Terms and Conditions of Sale.

CK Fires Ltd's total liability extends only to the purchase price paid for the goods, except where such limitation is prohibited by statute. CK Fires Ltd, in the event of a warranty claim, reserves the right to either replace the goods or refund the purchase price. For products sold outside the UK and Ireland, UK law will prevail. The Evonic Fires Extended Warranty does not affect your statutory rights.

Contact Information

CK Fires Ltd / Evonic Fires
1, Evonic House, Clifford Park, Clifford Lane, Stratford-on-Avon, CV37 8HW

Tel: +44 (0)1789 263868 Fax: +44 (0)1789 293080

Email: sales@evonicfires.co.uk

Website: www.evonicfires.co.uk

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