Vornado Velocity Cube 5S Whole Room Heater Owner's Guide

Welcome & Satisfaction Guarantee

We expect this product to be perfect. If it is not, we will make it right.

Contact Vornado:

• Website: vornado.com
• Phone: 800-234-0604
• Email: help@vornado.com

Important Safety Instructions

This owner's guide is part of the product and contains important information about safety, use, and disposal. Please familiarize yourself with all instructions and keep them for future reference.

Intended Use

This product is intended for heating and circulating air in indoor living spaces only. It is designed for floor use and is not intended for commercial, industrial, bathroom, laundry, or other damp locations. The manufacturer is not responsible for damage or injury due to unauthorized use or modification. Failure to follow these directions voids the product warranty.

General Warnings

When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock, injury to persons, and hyperthermia, including:

Risk to Children and Impaired Persons

Extreme caution is required during installation, operation, cleaning, and maintenance by or around children 12 years of age and younger, or individuals with reduced physical, sensory, or mental capabilities, especially when the heater is left operating unattended. Children should be supervised to ensure they do not play with the appliance, its parts, or packaging material.

Risk for Heat Stroke (Hyperthermia)

Hyperthermia can be fatal. Symptoms include high body temperature, headache, nausea, vomiting, tiredness, dizziness, fainting, and rapid pulse. If you experience symptoms, turn off the heater and seek medical attention. To avoid excessive room temperatures that can cause hyperthermia, DO NOT leave the product running unattended in a confined space around infants or individuals with reduced physical, sensory, or mental capabilities.

Installation Warnings

To reduce risk of fire, electrical shock, and injury to persons, observe the following:

• The heater has hot and arcing or sparking parts. Do not use in areas where gasoline, paint, or flammable liquids are used or stored.
• Do not use this heater in an RV, boat, or during any application where battery power is converted to AC power.
• Place the product at least 3 feet away on all sides from electrical outlets, furniture, pillows, bedding, papers, clothes, curtains, and other objects that may cause or catch fire.
• Do not place the heater near a bed, as objects like pillows or blankets can fall off and ignite.
• To prevent fire, do not place the heater on soft surfaces (like a bed) where air intakes or exhaust can be blocked.
• Keep the product away from furnaces, fireplaces, stoves, or other high-temperature heat sources.
• Use only on an even and stable surface.
• Do not use on an elevated surface like a shelf or desktop; use only while placed on the floor in the upright position.
• The appliance, power supply, power cord, and plug must not come into contact with water. Do not use on wet surfaces, in a bathtub or shower, or where it may fall into water containers (bathtub, shower, laundry, swimming pool).
• Do not use in a window, outdoors, or exposed to weather or elements.
• Cord Safety: Do not run the cord under carpeting, cover it with throw rugs or runners, or route it under furniture or appliances. Arrange the cord away from traffic areas to prevent tripping. The cord should not hang over edges or be crimped. Place the appliance near an easily accessible outlet for quick unplugging in an emergency.
• Do not modify the product with any aftermarket accessory.

Safe Use Warnings

To reduce risk of fire, electrical shock, and injury to persons, observe the following:

• Use this heater only as described in this manual. Other uses may cause fire, electric shock, or injury.
• Exercise extreme caution at all times when the heater is in operation.
• Always unplug the heater when not in use. Vornado does not recommend unattended and unsupervised use.
• This heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. Use handles when moving the heater.
• Always plug heaters directly into a wall outlet/receptacle. Never use with an extension cord, relocatable power tap, or "smart enabled" power plug.
• Do not use this heater on a surge-protected unit or Ground Fault Circuit Interrupted (GFCI) outlet.
• Before plugging in, ensure all electrical information on the rating label (voltage) is compatible with your outlet's power supply.
• To reduce circuit overload, fire, and electric shock, do not operate with a solid-state speed device (like a dimmer switch) or a timer designed to automatically turn the unit on/off, as this may disable the thermal cutout safety feature.
• Avoid using this appliance on the same electrical circuit as other high-energy products (e.g., vacuum cleaner, blender, variable speed fan, circular saw).
• Risk of Fire: Do not operate any heater with a damaged cord or plug, or if the heater malfunctions, has been dropped, or damaged. Discard the heater or return it to a Vornado authorized service facility for examination/repair.
• Do not sit or stand on the product.
• Never use the cord as a handle or yank, strain, or stretch the power cord.
• Do not insert foreign objects into any ventilation or exhaust opening, as this may cause electric shock or fire, or damage the heater.
• Check heater cord and plug connections. A loose fitting outlet can cause the plug to overheat or cause a fire. Ensure the plug fits tightly. Check frequently during use for heat at the plug and outlet. If hot, discontinue use and have the outlet replaced by a qualified electrician.
• Never ignore signs of an electrical problem, such as warm outlet cover plates, sparks when plugging in/operating, or lights flickering/dimming. Immediately turn off and unplug the appliance. Contact a qualified electrician to investigate before operating again.
• Note: Heaters draw more current than small appliances; the outlet may overheat even if it hasn't with other appliances.
• Before moving, repositioning, servicing, cleaning, or when not in use, turn off power using controls and unplug. Grasp the plug to disconnect from the outlet. Unplug if the product will be left unattended for an extended period or during electrical storms.
• This appliance has a polarized plug (one blade is wider than the other). To reduce electrical shock risk, it is intended to fit in a polarized outlet only one way. If the plug does not fit fully, reverse it. If it still does not fit, contact a qualified electrician. Do not attempt to defeat this safety feature.

If Your Heater Suddenly Stops Working:

• This heater is equipped with a thermal cutout safety feature that automatically shuts off when overheating is detected. See the “RESET HEATER” instructions to check and reset the heater.
• If the heater and other electrical products suddenly stop working simultaneously, your home circuit breaker or fuse may have tripped due to an overload. Consider running your heater on the "low" setting, only running one heater at a time, and unplugging all other electrical products. You may need an electrician to install an additional circuit.

Servicing Warnings

To reduce risk of fire, electrical shock, and injury to persons, observe the following:

• Clean your product regularly as instructed. Unplug before cleaning. Do not use gasoline, thinners, solvents, ammonia, or other chemicals for cleaning. Refer to the CLEANING instructions.
• Do not open the appliance housing while the product is plugged in.
• To avoid shock, all service and/or repairs must be done by a Vornado Authorized Service Center.

FCC Compliance Statement

NOTE: This equipment has been tested and complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Contact Vornado Customer Service or dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the product.

Supplier's FCC Declaration of Conformity

• Unique Identifier: Vornado Model VELOCITY CUBE 5S
• Responsible Party: Vornado Air LLC
• Mailing Address: 415 E. 13th St., Andover, KS 67002
• Contact: www.vornado.com

Safety Features

• AUTOMATIC SAFETY SHUT-OFF SYSTEM: If airflow becomes blocked, power to the heater is shut off to prevent overheating.
• FINGER-FRIENDLY DESIGN: Resists curious fingers.
• WARNING - BURN HAZARD: FRONT GRILLE IS HOT SURFACE. AVOID CONTACT WHILE HEATER IS IN USE OR IN COOL DOWN.
• MANUAL SWIVEL BASE

Additional Features:

• LOCKING CONTROLS: Keep the unit off when not in use or lock in your desired settings.
• COOL TOUCH CASE: Safe to touch, even on high heat setting.
• POWER CORD STORAGE: Safely store excess cord in the tray on the back of the heater. WARNING: DO NOT USE POWER CORD STORAGE WHILE HEATER IS POWERED ON.

TIP-OVER: If the heater tips over, the safety shut-off system cuts power to the heater. Position the heater back in the upright position, and power is restored.

Controls

• POWER ON / OFF ?
• MODE ? - High Heat | Medium Heat | Low Heat | Fan Only
• +/- TEMPERATURE AND TIMER ADJUSTMENT ➕ ➖
• TIMER (1-12 HOURS) ⏰
• NIGHTTIME MODE ? - With the Nighttime setting, all non-essential lights are turned off, illuminating only when you make an adjustment.
• LOCK MODE ? - Locking Controls keeps settings where you left them.

To change temperature display from Fahrenheit to Celsius, press and hold (+) and (-) for three seconds.

How to Use

Before use, check appliance for visible damage. DO NOT USE THIS HEATER if there is evidence of damage. If any damage is found, contact Vornado Air LLC at 1-800-234-0604.

1. Use integrated handle on top of heater for lifting and carrying.
2. Position heater so airflow is not obstructed.
3. Plug power cord into standard grounded wall outlet.
4. Press the power button ? and select Mode ?. Room temperature will illuminate on both heat settings and fan only mode. Next, set thermostat to desired temperature using the (+) and (-) buttons.
5. To enter Nighttime mode, press ?. All lights will turn off with the exception of the Nighttime ? button. The first touch of the controls will wake up the unit and dim to off again until you exit the nighttime mode. To exit nighttime mode, press ? again.
6. Set timer to automatically power the unit off by pressing ⏰. The number of hours will display above the icon. Using the (+) or (-) buttons, select the amount of time in one-hour intervals, up to 12 hours. To cancel the timer operation, select 0 hours.
7. Lock the controls by pressing and holding ? for 3 seconds. None of the control buttons will function or be illuminated until the controls are unlocked by pressing and holding ? again for 3 seconds. If any of the controls are pressed while the unit is in lock mode, the lock icon will flash indicating the need to unlock the controls before continuing use. If the unit is in Lock mode and is also in Nighttime Mode, then only the Nighttime button and Lock buttons will be illuminated. Pressing any button will wake the heat setting, room temp and set temp displays. If the unit wakes, then the Lock button will illuminate and flash for 3 seconds to indicate that the product is locked. Follow the instructions above to unlock and access the controls.
8. When turning the unit off by pressing ?, a 20 second timer will display and the unit will run in fan only mode to remove excess heat from the unit before shutting off.

Cleaning

Because your heater moves a substantial amount of air, it will need regular cleaning. Cleaning the outside of the heater is recommended on a weekly basis. If service is required, return your heater to Vornado. See WARRANTY for instructions.

1. Unplug heater before cleaning.
2. Use brush attachment on household vacuum cleaner to vacuum any accumulated dust off Front Outlet Grille.
3. Use brush attachment on household vacuum cleaner to vacuum any accumulated dust off Inlet Grille on back of heater.
4. Wipe down entire heater with a soft, dry cloth.

Tip: You should periodically blow out the heater with pressurized air to keep heat element and motor clear of dust, hair and debris that can build up inside the heater as it moves air during use. This also eliminates unwanted odors caused by accumulation of these particles inside the unit.

Note: Do not modify the product with any aftermarket accessory.

Storage

During the off-season or after extended periods of non-use, you may choose to store your heater. To ensure long life of the product, it is recommended to store your heater by following these instructions:

Tip: Cleaning is recommended before storage.

1. Unplug power cord and bundle loosely within the cord storage slot on the back of the unit. DO NOT wrap power cord around the unit.
2. Cover, or place back in retail carton if available. This prevents heater from accumulating dust over time.
3. Store heater in cool and dry location.

DISPOSAL

Dispose of all packaging materials in an environmentally responsible manner.

Reset Heater

Resetting Your Vornado Heater

Your Vornado Heater has a multilevel safety shut-off system designed to prevent overheating. Overheating may occur when the inlets or outlet are blocked. If this happens, the safety shut-off system cuts power to the heater and you must manually reset the heater.

1. Power heater off, then unplug power cord.
2. Remove any obstructions.
3. Wait 5–10 minutes, allowing heater to cool down.
4. Plug in power cord and place heater in desired position.
5. Power heater On. Your Vornado Heater should now function normally.

Note: If the safety shut-off system repeatedly shuts off your heater or if it will not reset after following the above procedure, call Vornado Consumer Services Department toll-free at 1-800-234-0604.

Troubleshooting

Warranty

We expect this product to be perfect. If you're not satisfied with this product, let us know.

We're Here to Help
800.234.0604
vornado.com
help@vornado.com

Vornado Air LLC (“Vornado”) warrants to the original consumer or purchaser this Vornado® Whole Room Heater (“Product”) is free from defects in material or workmanship for a period of five (5) years from the date of purchase. If any such defect is discovered within the warranty period, Vornado, at its discretion, will repair or replace the Product at no cost.

For warranty service: Call 1-800-234-0604 or email help@vornado.com to obtain a Return Authorization (“RA”). Please have or include your Product's model number and serial number, as well as your name, address, city, state, zip code, e-mail, and phone number when contacting Vornado for warranty service. Or to file a contactless warranty claim, visit vornado.com/contact-us.

After receiving the RA form, ship your Product to: Vornado Air LLC Attn: Warranty & Repair, 415 East 13th Street Andover, KS 67002. For your convenience, please have your model number and serial number when contacting Vornado with service inquiries. To assure proper handling, packages must be clearly marked with the RA number. Packages not clearly marked with the RA number may be refused at the receiving dock. Please allow 2-3 weeks for warranty service and return of your Product after the Product is received.

This warranty does not apply to defects resulting from abuse of the Product, modification, alteration, mishandling, improper maintenance, commercial use or repair or service of the Product by anyone other than Vornado; damages which occur in shipment or are attributed to acts of God. Improper product use, which includes using an external device that alters or converts the voltage or frequency of electricity, or shipping a Vornado product to a country not intended for use will void all warranties. Any unauthorized product modification, repair by unauthorized repair center, or use of non-approved replacement parts is not recommended and any consequences will not be covered by support services or product warranties. The product warranty will be honored only on models that are being used in the country intended. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. VORNADO SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may have other rights that vary from state to state. The manufacturer assumes no responsibility for damage caused by failure to follow these instructions or improper product use. Any such actions will invalidate the product warranty.

All company names and product names are trademarks of their respective owners. © All rights reserved. All technical information, data, and instructions for the installation, connection, and operation contained in these instructions for use correspond to the latest available information at time of printing. The contents of this manual may differ slightly from the actual product. Observe any additional supplements.

Designed, engineered and supported in USA.

© 2024 Vornado Air LLC Andover, KS 67002 U.S. Specifications subject to change without notice. Vornado® is a trademark owned by Vornado Air LLC.