Important Safety Information
- This product is not suitable for use with aggressive dogs. If you're unsure, consult a vet or trainer.
- This product cannot be tested directly on humans; otherwise, it will violate local laws.
- Ensure safety during on-leash training by using a strong leash and being physically capable of restraining your dog.
- Follow wearing precautions to avoid skin damage.
- Avoid prolonged or excessive pressure of the receiver on your dog.
- Turn off or remove the receiver before playing with the dog.
- Keep the product away from stoves or high temperatures.
- Do not open the product shell to prevent lithium battery disconnection or fire hazards.
Components
| Remote Transmitter | 1 |
| Receiver Collar | 1 |
| Type-C Charging Cable | 1 |
| Short Contact Point | 1 Pair |
| Long Contact Point | 1 Pair |
| Static Stimulation Test Light | 1 |
| Wrist Strap | 1 |
| Product Manual | 1 |
| Quick Operation Guide | 1 |
Overview - Transmitter
The transmitter features a TFT screen, Up/Down buttons, Static button, Beep button, Dog 1/2/3 button, Lock button, Mode button, Vibration button, Charging Port, and Wrist Strap Hole.
TFT Screen Displays:
- Fence Mode: Shows Dog 1, FENCE status (OFF/ON), Mode, Fence Level.
- Training Mode: Shows Dog 1, TRAINING status, levels for beep, vibration, and static.
- Bark Collars Mode: Shows Dog 1, BARK COLLARS status, Mode, Sensitivity level.
Real-time Status Indicators:
- Selected Dog (e.g., Dog1)
- Transmitter Battery Status
- Dog 1/2/3 status
- Receiver Battery Status
- Function Opened indicators
Overview - Receiver
The receiver is a collar with a Collar Strap, LED Indicator, On/Off Button, Buckle, Charging Port (with cover), and Contact Points.
Receiver LED Indicator:
- Slow flashing white LED: Receiver charging
- Steady white LED: Receiver fully charged
- Flashes once every 5 seconds: Receiver operating normally
- Blinking white LED: Beep/vibration/static mode active
Operating Guide
Step 1: How to charge
Tips: Please fully charge before use!
Charge Transmitter: Use the provided Type-C charging cable. The battery status icon displays animated bars while charging and full bars when fully charged. It automatically powers on when unplugged.
Charge Receiver: Use the provided Type-C charging cable. The white LED flashes slowly during charging and remains steady when fully charged. It automatically powers on when unplugged.
Step 2: How to turn on/off
Transmitter: Short press the lock button to power on. Long press the lock button for 3 seconds to power off.
Receiver:
- ① Short press the on/off button to power on. The device will beep once and vibrate once.
- ② Long press the on/off button for 3 seconds to power off. The device will beep twice and vibrate twice.
Step 3: How to toggle among three functions
Long press the mode button to enter the function switch, then short press the mode button to select from the three functions: dog training, bark collars, and Fence.
Step 4: How to pair the transmitter & receiver
Ensure devices are successfully paired before using the training function.
- Turn on the transmitter and toggle to the training function.
- Long press the dog 1/2/3 button on the transmitter to enter channel switching, then short press the button to switch the channel.
- Turn off the receiver, and long press the on/off button for 3-5 seconds. The receiver vibrates and enters pairing mode with the LED indicator flashing for 15 seconds.
- Within 15 seconds, press the beep/vibration button on the transmitter. A beep will confirm successful pairing. Once paired, the transmitter will display the receiver's battery level. (Repeat above steps if timeout occurs.)
Step 5: How to use the fence
Tips: The default setting has the fence function disabled.
Turn on or off: After entering the fence function, select the desired dog channel, then short press the lock button to enable or disable the function.
Note: Since this function consumes more power, please turn it off when not in use.
Fence Radius Level Adjustment: Use the up and down buttons to adjust the level from 1 to 8.
Note: Each dog can have a different level setting. Before setting the level, first select the corresponding dog channel. Please select the appropriate setting based on the user's actual usage scenario.
| Fence Level | Distances |
|---|---|
| Level 1 | 10 |
| Level 2 | 20 |
| Level 3 | 30 |
| Level 4 | 50 |
| Level 5 | 70 |
| Level 6 | 90 |
| Level 7 | 110 |
| Level 8 | 200 |
The data above shows the maximum effective distance in an open environment. In real-world use, obstacles or signal interference may reduce the range. Please test the device in your own environment, as actual performance may vary.
Warning Mode Adjustment: The factory default is vibration. Short-press the vibration or static button to switch modes directly. When the dog crosses the boundary, the collar will trigger a warning and automatically increase the intensity from level 1 to 6. The transmitter will emit an immediate sound reminder, and the fence icon of the corresponding dog will flash slowly.
Note: You can also short-press the beep button so that the collar does not issue a warning when the dog exits the fence. The transmitter will still sound an alert, and the owner must manually trigger a warning to recall the dog.
Step 6: How to utilize the training function
Adjust Levels:
- After entering the training function, select the desired dog channel, then short press the mode button to toggle between beep, vibration, and static modes.
- Use the up/down buttons to adjust levels of beep, vibration, and static.
Beep Warning: Short or long press the beep button to emit beep commands (8 levels of beep, each with a different pitch).
Vibration Warning: Short or long press the vibration button to emit vibration commands (1-8 levels, higher levels result in stronger vibration).
Static Warning: Short or long press the static button to emit static stimulation commands (1-16 levels, higher levels result in stronger shock intensity).
Lock/Unlock Static Stimulation: Short press the lock button to lock/unlock static stimulation mode.
Step 7: How to use the bark collars
Tips: The collar is set to automatic warning.
Turn bark collars mode on or off: After entering the bark collars function, select the desired dog channel, then short press the lock button to enable or disable the function.
Warning mode selection: Ensure the bark collars mode is enabled, short press the vibration or static button to select vibration or static warning mode.
Tips: When the warning mode is triggered, it will automatically escalate from level 1 to 6, with higher levels providing stronger warnings.
Adjust sensitivity level: Use the up/down buttons to adjust the sensitivity level setting, with sensitivity levels ranging from 1 to 5, where higher levels are more prone to trigger.
Tips: The warning for bark collars will not be triggered if the dog crosses the boundary, but the warning of fence will be activated.
Step 8: The real-time monitoring
This feature is effective within approximately 200 yards of the remote. Beyond this distance, it will not display.
Activities Monitored: Stay, Walk, Running, Jump.
Step 9: How to install the contact points
- Install the contact points.
- Take test light.
- Tighten the contact points.
Step 10: How to use the test light
Tips: Ensure the contact points are properly installed and the device is paired.
- Ensure training function and unlock the static stimulation mode.
- Place the test light on the contact points, and press the static button. If the test light is on, it indicates that the static stimulation is functioning properly.
Step 11: How to Assemble the Collar Belt
- Pass the belt through the receiver.
- Pass the belt through the tri-glides buckle.
- Pass the excess belt through the silicone ring.
Step 12: How to put collar on pet
- Turn off the receiver and ensure your dog is in a comfortable standing position before placing the collar.
- Position the receiver at the center of your dog's neck, with the switch button facing upward and the contact points aligned with the throat.
- Ensure you can comfortably insert a finger between the collar and your dog's neck. Proper fit is crucial for device effectiveness.
- Mark the desired collar length with a pen, remove any excess material, and carefully seal the cut edges with a lighter to prevent unraveling.
Wearing Precautions
- Avoid prolonged or tight wearing of the collar to prevent skin irritation in your dog.
- Ensure your dog doesn't wear the collar for more than 12 hours a day.
- Adjust the collar position on your pet's neck every 1 to 2 hours.
- Regularly check the collar's tightness to prevent excessive pressure.
- Do not attach a leash to the collar to avoid undue pressure on the device.
- Clean your pet's neck area and the receiver's contact area with a damp cloth weekly.
- Daily inspect the contact area for any signs of rash or discomfort.
- If you notice a rash or discomfort, discontinue collar use until the skin heals. If symptoms persist beyond 48 hours, seek immediate veterinary attention.
Follow these steps to ensure your pet's safety and comfort. While millions of pets find stainless steel contacts comfortable, some may be sensitive to pressure. Over time, your pet may become more tolerant of the collar, allowing you to relax certain precautions. However, it's crucial to regularly check the contact area for redness or sores. If any are found, discontinue use until the skin has fully healed.
Frequently Asked Questions
| Question | Problem | Action |
|---|---|---|
| 1. Transmitter/receiver cannot be charged | Charging cable does not fit | Use the charging cable that came with the device (5V 1 amp). |
| Charging cable is damaged | Replace the charging cable and try again. | |
| 2. Product has not been used for a long time | If the product is left on and not used for a long time, the battery will lose power. | ① Please turn it off every time when not using it. ② If it is not used for a long time, please refer to the manual for charging instructions before charging and using it. |
| 3. The product does not work | The product enters the low power protection mode | The battery needs to be charged. Please attach the charging cable and fully charge the battery. |
| Cannot turn it on | Test after charging. | |
| Remote & receiver not paired well | Repair the remote with the receiver. | |
| 4. The dog bites the device, damaging it | The dog resists the product | The dog should not be able to see or reach the device it is wearing. |
| 5. The product does not turn on | Check whether the touch of the key is normal | No response means it is damaged. Recharge again. |
| The product enters the low power protection mode | Connect charging cable and wait for the battery to charge. | |
| Wrong startup method | Long press the on/off button. | |
| 6. No static stimulation /No vibration | The static level is set too low or the static stimulation is locked | Adjust to a higher static level or unlock the static stimulation and try again. |
| The vibration level is set too low | Adjust high vibration level and try again. | |
| Check to see if the battery is low | Charge the receiver completely. | |
| The dog's hair is too long | Adjust the device so the contact points touch the dog's skin. | |
| The collar is too loose | The receiver is worn in the middle of the dog's neck, with a finger width gap between the collar and the neck. | |
| Remote & receiver not paired | Re-pair the remote with the receiver. | |
| 7. The collar falls off easily and isn't tight enough | The excess was not trimmed off the collar during first use | The collar straps should be tightened correctly in each buckle so the collar fits the dog's neck then the excess should be cut off. |
| The collar strap is damaged and needs to be replaced | Please refer to the instruction manual for wearing the collar. | |
| 8. The remote screen displays garbled characters | Low battery power | Use it after it is fully charged. |
| Violent handling and beating. The transmitter was damaged by a dog | ① The device cannot be handled violently. This type of damage is not covered by the warranty. Keep the transmitter and the receiver out of the dog's sight when not in use. ② If the characters on the display screen are garbled upon receiving the device, please contact customer service for repair/replacement. | |
| 9. Device injures dog | Wear it for too long time | It should not be worn for more than 12 hours and should be checked every 2 hours. |
| If the device is worn when the dog is wet or swimming, the static stimulator irritates the skin | ① Keep your dog's neck area dry and clean, and do not wear products while swimming or playing with your owner. ② Use silicone caps to reduce the friction of the contact points. | |
| Dog develops a rash | Stop using the product for a few days. If the condition persists for more than 48 hours, consult your veterinarian for help. | |
| The dog is less than 6 months old | The pet should be at least 6 months old before using the training collar, and the dog should be able to recognize basic obedience commands, such as "sit" or "stay." | |
| 10. Accessories missing, accessories damage, etc | Damaged in transport or packing mistake | Contact customer service to initiate a repair/return. May require photos or video. |
| 11. Product compatibility issues | The remote and receiver must match. If you buy another manufacturer's remote or receiver, it will not work with our product. | Buy the same model from us to pair. |
| 12. Safety of vibration/static | A brief vibration or static won't hurt, but it can make the dog feel uncomfortable. | The continuous use of vibration and static should not exceed 30 seconds. The dog training collar requires the user to interact with and train the pet to achieve the desired effect. Our vibration and static functions have been tested on different types of dogs over a long period of time. |
| 13. Remote range does not equal actual | The actual remote range may vary due to terrain, weather, vegetation, battery capacity, and interference from other radio devices. | Change the venue and try to train in a place with less interference. |
| 14. The product isn't changing the dog's behavior | The dog training collar is a training aid product, which requires users to interact and train their pets to achieve the desired effect. | ① Seek training support from a professional dog trainer. ② Proper training time. The training course should be kept active and short, with a better effect of about 10-15 minutes each time. |
| 15. It is effective at first, but does not work later | ① Check whether the device works normally ② Wearing for a long time has desensitized the dog | ① Change the levels and readjust the training mode. ② It is recommended not to wear the product when not training. |
Warranty
- If the device is found defective within 30 days of purchase, provide picture or video evidence for approval by customer service. Upon approval, a replacement will be sent. Defective product must be returned within 7 days of receiving the replacement.
- If the device becomes defective after 30 days but within the 1-year warranty period, the customer must bear shipping costs to return the device to the factory. Faulty parts will be tested, replaced, and the device returned free of charge.
- This warranty supplements other legal rights and remedies. For major failures or foreseeable loss/damage, you're entitled to replacement or refund.
- You have the right to repair or replace goods if they're of poor quality and failure isn't major. For inquiries or more details, please contact our customer service.
Compliance
CE Marking: Indicates CE certification, ensuring compliance with local regulations of the European Economic Area (EEA).
FCC Logo: Signifies that the equipment's electromagnetic interference is below the limit approved by the Federal Communications Commission.
Recycling Symbol: Dispose of packaging materials by type. Cardboard and cartons can be recycled as waste papers, while packaging cases should be recycled accordingly. The system is designed for EU and other European countries, capable of categorically collecting recyclable materials.
PAP Symbol: Indicates recyclable paper packaging.
FCC Warning: This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
To maintain compliance with FCC's RF Exposure guidelines, the equipment should be installed and operated with minimum distance between 20cm the radiator your body: use only the supplied antenna.
The device has been approved for use in EU countries and is therefore provided with the CE mark. All necessary documentation is available on the website: www.electric-collars.com. Changes to technical parameters, properties and printing errors reserved.
Service center and distribution
Reedog, sro
Sedmidomky 459/8 101
00 Prague 10
Phone: +1 646 980 4569
Email: info@electric-collars.eu
