FlexiSpot EW8B/EW8W/EW8M Installation Guide

Specifications

Accessory Package

The following illustrations are for reference only, and may differ in appearance to the actual product. If you are missing any accessories or experience any installation issues, please contact customer service.

• A x8 (M6 screws)
• B x8 (M8 screws)
• C x1 (5x5 hex wrench)
• Cable clamp x2

Diagram of Component

1. Tabletop X1
2. Lifting columns X1
3. Feet X2
4. Power plug X1

Step 1: Install the Tabletop and the Lifting Columns

Connect the tabletop (1) and the lifting columns (2) using screws (B x8) M8 and hex wrench (C).

Caution: Please do not place the surface directly on hard ground during installation, as it can be damaged by hard or sharp objects.

[Image: Diagram showing tabletop being attached to lifting columns with screws.]

Step 2: Install Desk Feet

Install the feet (3) to the lifting columns with the screw M6 (A x8) and tighten it with hex wrench (C).

[Image: Diagram showing feet being attached to the lifting columns with screws.]

Step 3: Install the Motor and Power Lines

Connect the motor plug to the control box, then connect the corresponding side of the adapter plug to the adapter, and the other side to the wall socket. The motor and power lines can be managed with the included cable clamp.

[Image: Diagram showing motor and power line connections.]

Keypad Instruction

Keypad Layout:

[Image: Diagram of the keypad with labels for LED Screen, Type-C Port, Type-A Ports, and LOCK Button.]

1. Long press the up/down buttons to adjust the height of the desk. The screen will show "bot" when the desktop runs to its lowest point, and it will show "top" when the desktop runs to its highest point.
2. Buttons 1-4 are memory preset buttons. Hold down a number for 3s to save the current height under that preset.
3. If the desk is malfunctioning or an error code appears, the control box may need to be reset. Press and hold the "3" and "4" keys together for 5 seconds to enter reset mode. The display will show "RST". Press and hold the "v" key until the desk reaches its lowest point and rebounds slightly. The display will show "bot", showing that the reset is complete.
4. The desk is equipped with 3 USB ports, including two Type-A Ports and one Type-C Port, which can supply power to other electronics. Every USB port supports full 18-watt charging in maximum (All ports can be used simultaneously with a total of 54-watt charging capacity) when the desktop is stationary and will stop output when the desktop is running. It will resume output after 5s of inactivity.
5. Press the "LOCK" button to turn on the child lock function, which will disable any height adjustment. The display will show "Loc" while the desk is locked.
6. If the desk stops unexpectedly without experiencing a collision or does not stop when colliding with another object, the anti-collision sensitivity may need to be changed. Press and hold the "^" and "v" keys together for 5 seconds to cycle between anti-collision sensitivity levels. There are 4 sensitivity levels: A-0, A-1, A-2, and A-3. A-0 = off; A-1 = low sensitivity, A-2 = medium sensitivity, A-3 = high sensitivity.

Troubleshooting

Use the following tips to help detect and eliminate common errors. If the error you experienced is not listed below, please contact your supplier. Please do not attempt to investigate and correct these types of errors yourself.

Troubleshooting Notes:

1. The display will show "RST" when desk is in reset mode. Press and hold the "v" key until the desk reaches its lowest point and rebounds slightly. The display will show "bot", showing that the reset is complete.
2. If the display shows E01 or E02, please let the desk idle for at least 18 minutes before operating it again.
3. If any other codes appear and the desk does not respond to holding down the "v" button or attempting to enter reset mode, please confirm all cables are properly connected and undamaged. Unplug the desk for at least 10 seconds. When replugged, the desk should automatically enter reset mode.
4. If the above steps are unsuccessful at troubleshooting your issues, please contact customer service.

Attention

• Power supply: AC100-240 V, frequency 50/60HZ;
• Working environment: 32° - 104° F;
• Before cleaning, unplug the power supply cable. Clean with a slightly damp cloth to wipe away surface dust. Keep electrical components away from liquids. Do not damage the connection line and keep the plug in a safe position.
• Inside the control box, there are electronic components, metal parts, plastic parts, wires, etc. Dispose of these in accordance with local laws and regulations. They cannot be disposed of as household waste.
• Before using the product, ensure it is installed correctly.
• Before starting use, read the instructions to fully understand all product functions and settings.
• Keep children away from electric height-adjustable desks, control units, and handsets. Manufacturer is not responsible for any damages resulting from children's unpredictable behavior.
• Slight noise caused by the multi wedge belt or brake system will not impact the use of this product.
• Do not use corrosive or abrasive materials to clean this product. Dispose of cleaning solutions in an environmentally friendly manner.
• Understand the risks associated with using this product. Children or those with cognitive impairment should not use this product without supervision.
• If the power supply cord is damaged or broken, it must be replaced by the manufacturer or a relevant specialist to avoid injuries.
• Operate in a clean and safe environment. Do not leave tools lying around. Be careful when handling packaging materials to avoid any potential dangers. Potential choking risk exists with plastic bags!
• If necessary, retain the original package for future transportation.

Recycling and Disposal

This product cannot be disposed of as household waste. To prevent damage to the environment, this product should be recycled. Please use the relevant recycling systems available to you or contact the distributor or manufacturer for recycling assistance.

FlexiSpot Limited Warranty

What is Covered?

This limited warranty offered by FlexiSpot covers defects in material or workmanship in new FlexiSpot products. This warranty extends to the original purchaser only and is non-transferable. Only consumers purchasing FlexiSpot products from authorized FlexiSpot retailers or resellers may benefit from our limited warranty.

• FlexiSpot Height Adjustable Desk Frames: All height-adjustable desks feature a 5-year warranty for the frame & motor and a 2-year warranty for the controller, switch, electronics, and other mechanisms.
• FlexiSpot Sit-Stand Desktop Workstations: All sit-stand desktop workstations feature a 5-year warranty for the frame and desktop and a 3-year warranty for the gas spring system and other mechanisms.
• FlexiSpot Desk Bikes: All desk bikes and parts, including the frame, electronics, and other mechanisms, feature a 1-year warranty.
• FlexiSpot Mini Steppers: All Mini Steppers feature a 3-year warranty.
• FlexiSpot Monitor Mounts: All monitor mounts and parts, including arms, gas spring systems, and other mechanisms, feature a 5-year warranty.

What are your Remedies?

FlexiSpot will replace, at no charge to the consumer, the defective parts only or, at FlexiSpot's option, replace any product or part of the product that is defective because of improper workmanship and/or material, under normal installation, use, service, and maintenance. If FlexiSpot is unable to provide a replacement and repair is not practical or cannot be completed in a timely fashion, FlexiSpot may elect to refund the purchase price in exchange for the return of the product. In the rare event that your FlexiSpot product is defective, FlexiSpot will provide a replacement item shipped at no cost within the continental United States. The shipping method for replacement products is FedEx Ground, but expedited shipping is available if you choose to pay the additional expense. You will need to pay shipping costs for products shipped to addresses outside the continental United States.

REPAIR OR REPLACEMENT (OR, IN LIMITED CIRCUMSTANCES, REFUND OF THE PURCHASE PRICE) AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER. FLEXISPOT NEITHER ASSUMES NOR AUTHORIZES ANY PERSON TO CREATE FOR ANY OTHER OBLIGATION OR LIABILITY IN CONNECTION WITH THIS PRODUCT.

What is Not Covered?

Our limited warranty does not cover any problem that is caused by:

1. Conditions, malfunctions, or damage not resulting from defects in material or workmanship.
2. Conditions, malfunctions, or damage resulting from normal wear and tear, improper installation, improper maintenance, misuse, abuse, negligence, accident, or alteration.
3. Accessories, connected materials and products, or related products not manufactured by FlexiSpot.
4. Conditions, malfunctions, or damage resulting from failure to follow the instructions and guidelines relating to the product's intended use.

Our limited warranty is void if a product is returned with removed, damaged, or tampered labels or any alterations (including removal of any component or external cover).

How to File a Claim?

To receive the benefit of our limited warranty, you need to process your claim in compliance with the terms of this limited warranty and follow proper return procedure. To request warranty service, please contact customer service via email at contact@FlexiSpot.com or toll-free at 855-421-2808. You will need to provide the sales receipt or other evidence of the date and place of purchase for your FlexiSpot product.

Implied Warranties and Limitation of Damages

EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES (INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY, AND FLEXISPOT SHALL NOT BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS OR REVENUE, RESULTING FROM ANY BREACH OF EXPRESS OR IMPLIED WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY, EVEN IF FLEXISPOT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some jurisdictions do not allow limitations on the duration of an implied warranty or the exclusion or limitation of special, indirect, incidental, or consequential damages, so the above limitations or exclusions may not apply to you.

Governing Law

This Warranty shall be governed by the laws of the State of California, USA, without giving effect to any conflict of laws principles that may provide the application of the law of another jurisdiction.

How State Law Applies

This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.