Samsung Air Conditioner User Manual

Safety Information

WARNING

Hazards or unsafe practices that may result in severe personal injury or death.

CAUTION

Hazards or unsafe practices that may result in minor personal injury or property damage.

• ⚠️ Follow directions.

• ❌ Do NOT attempt.

• ⚡ Make sure the machine is grounded to prevent electric shock.

• ? Cut-off the power supply.

• ? Do NOT disassemble.

FOR INSTALLATION

WARNING

⚠️ Use the power line with the power specifications of the product or higher and use the power line for this appliance only. In addition, do not use an extension line.

• Extending the power line may result in electric shock or fire.
• Do not use an electric transformer. It may result in electric shock or fire.
• If the voltage/frequency/rated current condition is different, it may cause fire.

The installation of this appliance must be performed by a qualified technician or service company.

• Failing to do so may result in electric shock, fire, explosion, problems with the product, or injury.

Install a switch and circuit breaker dedicated to the air conditioner.

• Failing to do so may result in electric shock or fire.

Fix the outdoor unit firmly so that the electric part of the outdoor unit is not exposed.

• Failing to do so may result in electric shock or fire.

Do not install this appliance near a heater, inflammable material. Do not install this appliance in a humid, oily or dusty location, in a location exposed to direct sunlight and water (rain drops). Do not install this appliance in a location where gas may leak.

• This may result in electric shock or fire.

Never install the outdoor unit in a location such as on a high external wall where it could fall.

• If the outdoor unit falls, it may result in injury, death or property damage.

This appliance must be properly grounded. Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.

• Failure to do so may result in electric shock, fire, an explosion, or other problems with the product.

Never plug the power cord into a socket that is not grounded correctly and make sure that it is in accordance with local and national codes.

CAUTION

Install your appliance on a level and hard floor that can support its weight.

• Failing to do so may result in abnormal vibrations, noise, or problems with the product.

Install the draining hose properly so that water is drained correctly.

• Failing to do so may result in water overflowing and property damage.
• Avoid adding drain to waste pipes as odours may arise in the future.

When installing the outdoor unit, make sure to connect the draining hose so that draining is performed correctly.

• The water generated during the heating operation by the outdoor unit may overflow and result in property damage.
• In particular, in winter, if a block of ice falls, it may result in injury, death or property damage.

FOR POWER SUPPLY

WARNING

⚠️ When the circuit breaker is damaged, contact your nearest service centre.

Do not pull or excessively bend the power line. Do not twist or tie the power line. Do not hook the power line over a metal object, place a heavy object on the power line, insert the power line between objects, or push the power line into the space behind the appliance.

• This may result in electric shock or fire.

CAUTION

✅ When not using the air conditioner for a long period of time or during a thunder/lightning storm, cut the power at the circuit breaker.

• Failing to do so may result in electric shock or fire.

FOR USING

WARNING

⚠️ If the appliance is flooded, please contact your nearest service centre.

• Failing to do so may result in electric shock or fire.

If the appliance generates a strange noise, a burning smell or smoke, unplug the power plug immediately and contact your nearest service centre.

• Failing to do so may result in electric shock or fire.

In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without touching the power line. Do not touch the appliance or power line.

• Do not use a ventilating fan.
• A spark may result in an explosion or fire.

To reinstall the air conditioner, please contact your nearest service centre.

• Failing to do so may result in problems with the product, water leakage, electric shock, or fire.
• A delivery service for the product is not provided. If you reinstall the product in another location, additional construction expenses and an installation fee will be charged.
• Especially, when you wish to install the product in an unusual location such as in an industrial area or near the seaside where it is exposed to the salt in the air, please contact your nearest service centre.

❌ Do not touch the circuit breaker with wet hands.

• This may result in electric shock.

❌ Do not turn the air conditioner off with the circuit breaker while it is operating.

• Turning the air conditioner off and then on again with the circuit breaker may cause a spark and result in electric shock or fire.

After unpacking the air conditioner, keep all packaging materials well out of the reach of children, as packaging materials can be dangerous to children.

• If a child places a bag over its head, it may result in suffocation.

❌ Do not touch the front panel with your hands or fingers during the heating operation.

• This may result in electric shock or burns.

❌ Do not insert your fingers or foreign substances into the outlet when the air conditioner is operating or the front panel is closing.

• Take special care that children do not injure themselves by inserting their fingers into the product.

❌ Do not insert your fingers or foreign substances into the air inlet/outlet of the air conditioner.

• Take special care that children do not injure themselves by inserting their fingers into the product.

❌ Do not strike or pull the air conditioner with excessive force.

• This may result in fire, injury, or problems with the product.

❌ Do not place an object near the outdoor unit that allows children to climb onto the machine.

• This may result in children seriously injuring themselves.

Do not use this air conditioner for long periods of time in badly ventilated locations or near infirm people.

• Since this may be dangerous due to a lack of oxygen, open a window at least once an hour.

✅ If any foreign substance such as water has entered the appliance, cut the power by unplugging the power plug and turning the circuit breaker off and then contact your nearest service centre.

• Failing to do so may result in electric shock or fire.

❌ Do not attempt to repair, disassemble, or modify the appliance yourself.

❌ Do not use any fuse (such as copper, steel wire, etc.) other than the standard fuse.

• Failing to do so may result in electric shock, fire, problems with the product, or injury.

CAUTION

❌ Do not place objects or devices under the indoor unit.

• Water dripping from the indoor unit may result in fire or property damage.

Check that the installation frame of the outdoor unit is not broken at least once a year.

• Failing to do so may result in injury, death or property damage.

Max current is measured according to IEC standard for safety and current is measured according to ISO standard for energy efficiency.

❌ Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.

• This may result in electric shock, fire, problems with the product, or injury.

❌ Do not operate the appliance with wet hands.

• This may result in electric shock.

❌ Do not spray volatile material such as insecticide onto the surface of the appliance.

• As well as being harmful to humans, it may also result in electric shock, fire or problems with the product.

❌ Do not drink the water from the air conditioner.

• The water may be harmful to humans.

❌ Do not apply a strong impact to the remote controller and do not disassemble the remote controller.

❌ Do not touch the pipes connected with the product.

• This may result in burns or injury.

❌ Do not use this air conditioner to preserve precision equipment, food, animals, plants or cosmetics, or for any other unusual purposes.

• This may result in property damage.

Avoid directly exposing humans, animals or plants from the air flow from the air conditioner for long periods of time.

• This may result in harm to humans, animals or plants.

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.

For use in Europe: This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

FOR CLEANING

WARNING

❌ Do not clean the appliance by spraying water directly onto it. Do not use benzene, thinner, alcohol or acetone to clean the appliance.

• This may result in discoloration, deformation, damage, electric shock or fire.

Before cleaning or performing maintenance, unplug the air conditioner from the wall socket and wait until the fan stops.

• Failing to do so may result in electric shock or fire.

CAUTION

⚠️ Take care when cleaning the surface of the heat exchanger of the outdoor unit since it has sharp edges.

• To avoid cutting your fingers, wear thick cotton gloves when cleaning it.
• This should be done by a qualified technician please contact your installer or service centre.

❌ Do not clean the inside of the air conditioner by yourself.

• For cleaning inside the appliance, contact your nearest service centre.
• When cleaning the internal filter, refer to the descriptions in the 'Cleaning and Maintaining' section.
• Failure to do may result in damage, electric shock or fire.

Indoor Unit Overview

Congratulations on the purchase of the air conditioner. We hope you enjoy the features of your air conditioner and stay cool or warm with optimal efficiency. Please read the user manual to get started and to make the best use of the air conditioner.

SLIM DUCT TYPE

Diagram Description: Shows a Slim Duct type indoor unit. Air enters from the top ('Air intake'), passes through an 'Air filter (the return air side)' located on the ceiling side, and exits from the front ('Air outlet').

GLOBAL DUCT TYPE

Diagram Description: Shows a Global Duct type indoor unit. Air enters from the top ('Air intake'), passes through an 'Air filter (the return air side)' located on the ceiling side, and exits from the front ('Air outlet').

MA DUCT TYPE

Diagram Description: Shows a MA Duct type indoor unit. Air enters from the top ('Air intake'), passes through an 'Air filter (the return air side)' located on the ceiling side, and exits from the front ('Air outlet').

NOTE: Your air conditioner and display may look slightly different from the illustration shown above depending on your model.

Cleaning the Air Conditioner

Cleaning the air filter

For the best performance from your air conditioner, clean it periodically. When cleaning, make sure to unplug from the unit for user's safety. When cleaning the filter, make sure to unplug the power from the unit. Washable foam based Air filter captures large particles from the air. The filter is cleaned with a vacuum or by hand washing.

SLIM DUCT TYPE

1. Slide out the Air filter on the rear side panel to the right side.
2. Clean the Air filter with a vacuum cleaner or soft brush. If dust is too heavy, then rinse it with running water and dry it in a ventilated area.
   • For best conditions, repeat every two weeks.
   • If the Air filter dries in a confined (or humid) area, odors may generate. If it occurs, re-clean and dry it in a ventilated area.
3. Insert the Air filter back in its original position.

GLOBAL DUCT (Plastic Type)

1. Press both hooks and take the filter downward.
2. Clean the Air filter with a vacuum cleaner or soft brush. If dust is too heavy, then rinse it with running water and dry it in a ventilated area.
   • For best conditions, repeat every two weeks.
   • If the Air filter dries in a confined (or humid) area, odors may generate. If it occurs, re-clean and dry it in a ventilated area.
3. Insert the Air filter back in its original position.

GLOBAL DUCT (Steel wire Type)

1. Pull out the Air filter from the frame.
2. Clean the Air filter with a vacuum cleaner or soft brush. If dust is too heavy, then rinse it with running water and dry it in a ventilated area.
   • For best conditions, repeat every two weeks.
   • If the Air filter dries in a confined (or humid) area, odors may generate. If it occurs, re-clean and dry it in a ventilated area.
3. Insert the Air filter back in its original position.

MA DUCT type

1. Slide out the Air filter on the rear side panel to the right side.
2. Clean the Air filter with a vacuum cleaner or soft brush. If dust is too heavy, then rinse it with running water and dry it in a ventilated area.
   • For best conditions, repeat every two weeks.
   • If the Air filter dries in a confined (or humid) area, odors may generate. If it occurs, re-clean and dry it in a ventilated area.
3. Insert the Air filter back in its original position.

NOTE: The illustration shown above may differ from yours depending on your model. After cleaning the filter, press the Filter Reset button on the remote control for 2 seconds to reset the filter schedule. Filter sign indicator will be on for cleaning time.

TDM (Time-Division Multi) Variables (TDM product Only)

Under the installation of both A2A (Air-To-Air type air conditioner) and A2W (Air-To-Water type hydro unit) at the same time, our outdoor machine can supply its full capacity to the operating indoor machines (including A2A or A2W). If there are simultaneous operating demands from many A2A machines with A2W, the priority of controlling the outdoor machine (ex: compressor frequency) will be given to A2A, because of their fast response for use's comfort. Only the remaining capacity of outdoor machine will be given to A2W during A2A's normal operation. In this case, it might take very long time for A2W heating, so the outdoor machine will alternate the controlling priorities between A2A and A2W with time basis.

• Priority maximum operation time (at FSV #5033=0): FSV #5031 (Default "30 min.", Range 10~ 90 min.). After elapsing A2A maximum time, the outdoor machine will operate only for A2W to speed up the A2W's heating/cooling performance, even though there are A2A's continuous operation demands.
• Non priority minimum operation time (at FSV #5033=0): FSV #5032(Default "5 min.", Range 3~ 60 min.), in this minimum time, the outdoor machine will operate only for A2W, even though there are no more A2W's continuous operation demands.

Operating specifications of Time Division Switching (TDS) in accordance with FSV #5033 setting (In case of the A2A & A2W simultaneous operation is "ON")

* A2A: Air to Air, A2W: Air to Water

When DHW Priority is enabled, hot water (heating) operation is given priority only if the A2A & A2W simultaneous operation is on. Other operations are the same as when A2A Priority is enabled.

How to set DHW Priority (AE***MNYD**) :

1. Press the " > " key on the wired remote controller for 3 seconds. The setting value is changed in order of DHW Priority (blink) → A2A Priority (:blink) → DHW Priority (blink) → A2A Priority (:blink) repeatedly.

2. Setting FSV #5033 to '0' becomes 'A2A Priority', and setting to '1' becomes 'DHW Priority'.

How to set DHW Priority (AE***TNWT**) :

Press the ▲ button, press the ◀ or ▶ button to select Priority A2A, and then press the OK button. Setting FSV #5033 to '0' becomes 'Priority A2A', and setting to '1' becomes 'Priority DHW'.

CAUTION

• While A2W is in operation, A2A does not operate. This is a normal operation.
• While A2A or A2W is not in simultaneous operation, you can use any mode without operation mode restriction.

Maintaining the Air Conditioner

If the air conditioner will not be used for an extended period of time, dry the air conditioner to maintain in best conditions.

1. Dry the air conditioner thoroughly by operating in Fan mode for 3 to 4 hours and disconnect the power plug. There may be internal damage if moisture is left in components.
2. Before using the air conditioner again, dry the inner components of the air conditioner again by running in Fan mode for 3 to 4 hours. This helps remove odours that may have generated from dampness.

Periodical checks

Refer to the following chart to maintain the air conditioner properly.

NOTE: The checks and maintenance operations described above are essential to guarantee the efficiency of the air conditioner. The frequency of these operations may vary depending on the characteristics of the area, the amount of dust, etc.

• a. The above mentioned operations should be performed more frequently if the area of installation is very dusty.
• b. These operations must always be performed by qualified personnel. For more detailed information, refer to Installation Manual.

Internal protections via the unit control system

This internal protection operates if an internal fault occurs in the air conditioner.

NOTE:

• If the heat pump is operating in Heat mode, the de-ice cycle is actuated to remove frost from an outdoor unit that may have deposited at low temperatures.
• The internal fan is switched off automatically and restarted only after the de-ice cycle is completed.
• When the de-ice cycle is operating, it may generate strange sound. It is normal operation for product safety.

Troubleshooting

Refer to the following chart if the air conditioner operates abnormally. This may save time and unnecessary expense.

Operation Features

Operating temperature and humidity

NOTE:

• The standardized temperature for heating is 7°C. If the outdoor temperature drops to 0°C or below, the heating capacity can be reduced depending on the temperature condition.
• If the cooling operation is used at over 32°C (indoor temperature), it does not cool at its full capacity.

Technical specifications

Questions or Comments?

For support and inquiries, please contact Samsung through the following channels: