Air conditioner

Safety Information

Before using your new air conditioner, please read this manual thoroughly to ensure that you know how to safely and efficiently operate the extensive features and functions of your new appliance.

Because the following operating instructions cover various models, the characteristics of your air conditioner may differ slightly from those described in this manual. If you have any questions, call your nearest contact centre or find help and information online at www.samsung.com.

• ❗ Follow directions.
• ❌ Do NOT attempt.
• Make sure the machine is grounded to prevent electric shock.
• Cut-off the power supply.
• ❌ Do NOT disassemble.

FOR INSTALLATION

• Extending the power line may result in electric shock or fire.
• Do not use an electric transformer. It may result in electric shock or fire.
• If the voltage/frequency/rated current condition is different, it may cause fire.

The installation of this appliance must be performed by a qualified technician or service company.

• Failing to do so may result in electric shock, fire, explosion, problems with the product, or injury.
• Install a switch and circuit breaker dedicated to the air conditioner.
• Failing to do so may result in electric shock or fire.
• Fix the outdoor unit firmly so that the electric part of the outdoor unit is not exposed.
• Failing to do so may result in electric shock or fire.
• Do not install this appliance near a heater, inflammable material. Do not install this appliance in a humid, oily or dusty location, in a location exposed to direct sunlight and water (rain drops). Do not install this appliance in a location where gas may leak.
• This may result in electric shock or fire.
• Never install the outdoor unit in a location such as on a high external wall where it could fall.
• If the outdoor unit falls, it may result in injury, death or property damage.
• This appliance must be properly grounded. Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.
• Failure to do so may result in electric shock, fire, an explosion, or other problems with the product.
• Never plug the power cord into a socket that is not grounded correctly and make sure that it is in accordance with local and national codes.

• Failing to do so may result in abnormal vibrations, noise, or problems with the product.
• Install the draining hose properly so that water is drained correctly.
• Failing to do so may result in water overflowing and property damage.
• Avoid adding drain to waste pipes as odours may arise in the future.
• When installing the outdoor unit, make sure to connect the draining hose so that draining is performed correctly.
• The water generated during the heating operation by the outdoor unit may overflow and result in property damage.
• In particular, in winter, if a block of ice falls, it may result in injury, death or property damage.

FOR POWER SUPPLY

Do not pull or excessively bend the power line. Do not twist or tie the power line. Do not hook the power line over a metal object, place a heavy object on the power line, insert the power line between objects, or push the power line into the space behind the appliance.

• This may result in electric shock or fire.

• Failing to do so may result in electric shock or fire.

FOR USING

• Failing to do so may result in electric shock or fire.

If the appliance generates a strange noise, a burning smell or smoke, unplug the power plug immediately and contact your nearest service centre.

• Failing to do so may result in electric shock or fire.

In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without touching the power line. Do not touch the appliance or power line.

• Do not use a ventilating fan.
• A spark may result in an explosion or fire.

To reinstall the air conditioner, please contact your nearest service centre.

• Failing to do so may result in problems with the product, water leakage, electric shock, or fire.
• A delivery service for the product is not provided. If you reinstall the product in another location, additional construction expenses and an installation fee will be charged.
• Especially, when you wish to install the product in an unusual location such as in an industrial area or near the seaside where it is exposed to the salt in the air, please contact your nearest service centre.

• This may result in electric shock.

Do not turn the air conditioner off with the circuit breaker while it is operating.

• Turning the air conditioner off and then on again with the circuit breaker may cause a spark and result in electric shock or fire.

After unpacking the air conditioner, keep all packaging materials well out of the reach of children, as packaging materials can be dangerous to children.

• If a child places a bag over its head, it may result in suffocation.

Do not touch the front panel with your hands or fingers during the heating operation.

• This may result in electric shock or burns.

Do not insert your fingers or foreign substances into the outlet when the air conditioner is operating or the front panel is closing.

• Take special care that children do not injure themselves by inserting their fingers into the product.

Do not insert your fingers or foreign substances into the air inlet/outlet of the air conditioner.

• Take special care that children do not injure themselves by inserting their fingers into the product.

Do not strike or pull the air conditioner with excessive force.

• This may result in fire, injury, or problems with the product.

Do not place an object near the outdoor unit that allows children to climb onto the machine.

• This may result in children seriously injuring themselves.

Do not use this air conditioner for long periods of time in badly ventilated locations or near infirm people.

• Since this may be dangerous due to a lack of oxygen, open a window at least once an hour.

✔️ If any foreign substance such as water has entered the appliance, cut the power by unplugging the power plug and turning the circuit breaker off and then contact your nearest service centre.

• Failing to do so may result in electric shock or fire.

✔️ Do not attempt to repair, disassemble, or modify the appliance yourself.

Do not use any fuse (such as copper, steel wire, etc.) other than the standard fuse.

• Failing to do so may result in electric shock, fire, problems with the product, or injury.

• Water dripping from the indoor unit may result in fire or property damage.

Check that the installation frame of the outdoor unit is not broken at least once a year.

• Failing to do so may result in injury, death or property damage.

Max current is measured according to IEC standard for safety and current is measured according to ISO standard for energy efficiency.

Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.

• This may result in electric shock, fire, problems with the product, or injury.

Do not operate the appliance with wet hands.

• This may result in electric shock.

Do not spray volatile material such as insecticide onto the surface of the appliance.

• As well as being harmful to humans, it may also result in electric shock, fire or problems with the product.

Do not drink the water from the air conditioner.

• The water may be harmful to humans.

Do not apply a strong impact to the remote controller and do not disassemble the remote controller.

Do not touch the pipes connected with the product.

• This may result in burns or injury.

Do not use this air conditioner to preserve precision equipment, food, animals, plants or cosmetics, or for any other unusual purposes.

• This may result in property damage.

Avoid directly exposing humans, animals or plants from the air flow from the air conditioner for long periods of time.

• This may result in harm to humans, animals or plants.

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.

For use in Europe: This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

FOR CLEANING

• This may result in discoloration, deformation, damage, electric shock or fire.

Before cleaning or performing maintenance, unplug the air conditioner from the wall socket and wait until the fan stops.

• Failing to do so may result in electric shock or fire.

• To avoid cutting your fingers, wear thick cotton gloves when cleaning it.
• This should be done by a qualified technician please contact your installer or service centre.

Do not clean the inside of the air conditioner by yourself.

• For cleaning inside the appliance, contact your nearest service centre.
• When cleaning the internal filter, refer to the descriptions in the 'Cleaning and Maintaining' section.
• Failure to do may result in damage, electric shock or fire.

At a Glance

Indoor Unit Overview

Main parts

The indoor unit features the following main parts:

• Air outlet (Cooling/Heating)
• Mode indicator and Control button
• Blade pin lever
• Air intake
• Blade pin lever
• Air outlet (Heating)

Display

The display shows the status and indicators:

ℹ️ NOTE: Your air conditioner and display may look slightly different from the illustration shown above depending on your model. Each time you press the button, a short beep will sound and the unit is properly operating.

Remote Control Overview

The remote control allows you to operate the air conditioner from a distance. It displays various settings and indicators.

Remote Control Display Indicators:

Remote Control Buttons:

ℹ️ NOTE: This function is not available in this model. (Referring to indicators 07, 08, 09, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, and their descriptions, which are listed as unavailable for some models).

ℹ️ NOTE: The air conditioner may not be operated by the remote control if the controller is placed close to strong light such as a fluorescent lamp or neon sign. In this case, use the remote control right in front of the remote control receiver of the indoor unit.

If other electrical products are operated by the remote control, call your nearest service center.

To silence the beep sound, press the Settings → <, > or Settings → (Beep) blinking → SET button. When you press the Settings → <, > or Settings → (Beep) blinking → SET button again, the beep sound will be active again.

Replacing batteries

When the ? icon appears in the remote control display, replace the batteries with new ones. Two 1.5V AAA type batteries are required.

Diagram Description: The diagram shows a remote control with batteries being inserted. Numbered steps indicate the sequence: 1. Open the battery cover. 2. Insert batteries (+ and - ends aligned). 3. Close the cover.

Correct disposal of batteries in this product:

(Applicable in countries with separate collection systems)

This marking on the battery, manual or packaging indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life. Where marked, the chemical symbols Hg, Cd or Pb indicate that the battery contains mercury, cadmium or lead above the reference levels in EC Directive 2006/66.

Storing the remote control

If the remote control will not be used for an extended period of time, store it in the remote control holder with the batteries removed.

Basic Operation

Operation Modes

The air conditioner offers several operating modes:

Auto Mode

In Auto mode, the air conditioner will automatically adjust the temperature and fan speed to maintain your fresh environment. When the indoor temperature is too high, a powerful cool breeze is generated, and when the indoor room becomes cool enough, a soft breeze is generated.

Cool Mode

The Cool mode is frequently used and allows you to freely control the temperature, fan speed, and air flow direction. When you select the Heat mode while the Cool mode is on, the Cool mode is cancelled.

Dry Mode

The air conditioner in Dry mode acts like a dehumidifier by removing moisture from the indoor air. The Dry mode will provide you with fresh air even on a rainy day.

Fan Mode

The Fan mode provides a breeze similar to a fan to create a fresh environment.

Heat Mode

In Heat mode, you can warm your room even in fall and winter. The fan may not commence immediately to avoid generating a cold breeze. In Heat mode, defrost operation may be performed to remove frost formed on the outdoor unit (which may generate steam). If you stop operating the air conditioner after heating operation, the fan will operate for some time to cool the indoor unit. When you select the Cool mode while the Heat mode is on, the Heat mode is cancelled.

ℹ️ NOTE: When the outdoor temperature is relatively low and humidity is high in Heat mode, the outdoor unit's heating capacity may decrease due to frost on the heat exchanger. Defrost operation lasts for 5 to 12 minutes, during which the indoor unit does not generate breeze to prevent cold air. The interval between defrost operations can decrease depending on the amount of frost or humidity level.

Turning the air conditioner on

Press the ? button to operate the air conditioner.

Selecting the operation mode

Press the Mode button to select an operation mode. The display will show the selected mode (Auto, Cool, Dry, or Heat).

Adjusting the temperature

Press the Temp + or - button to adjust the temperature.

Selecting the fan speed

Press the Fan ?️ button to adjust the fan speed.

Selecting air flow direction

Keep the air flow in a constant direction by stopping the movements of the vertical and horizontal air flow blades.

In operation ▶️.

ℹ️ NOTE: If you adjust the vertical air flow blade manually, it may not close completely when you turn off the air conditioner.

Horizontal air flow (manual)

Keep the horizontal air flow in a constant direction by changing the directions of the horizontal air flow blades manually.

ℹ️ NOTE: Although you press the ↔️ button, this function does not work.

Advanced Operation

Setting the On or Off timer

The actual product may differ slightly from the image depicted.

Setting the On timer

When the air conditioner is turned off:

1. Press the Timer button to select (On). The (On) indicator will keep blinking and you can set the time.
2. Press the < or > button to set the time. You can set the time in half hour intervals from 30 minutes (0.5 on the display) to 3 in hour intervals from 3 to 24 hours. The time can be set from minimum 30 minutes to maximum 24 hours.
3. Press the SET button to complete the On timer setting. The (On) indicator and the set time of the timer will be displayed on the remote control display. On timer setting will be cancelled if you don't press the SET button within 10 seconds after setting the time. Therefore, check for the (On) indicator on the remote control display.

Cancel: Press the Timer button → select (On) → press the < or > button → set the timer to 0.0 → press the SET button.

Additional options available in the On timer

Select the mode in the following order: (Auto) ▶️ (Cool) ▶️ (Dry) ▶️ (Fan) and ▶️ (Heat).

Temperature adjustment is only available in Auto, Cool, Dry, and Heat modes. In Fan mode, the temperature cannot be adjusted.

ℹ️ NOTE: When On timer setting is completed, the setting will be displayed for 3 seconds, and then only the (On) indicator will remain on the remote control display. You cannot set the Fan speed when setting the On timer.

Setting the Off timer

When the air conditioner is turned on:

1. Press the Timer button to select (Off). The (Off) indicator will keep blinking and you can set the time.
2. Press the < or > button to set the time. You can set the time in half hour intervals from 30 minutes (0.5 on the display) to 3 hours and in hour intervals from 3 to 24 hours. The time can be set from minimum 30 minutes to maximum 24 hours.
3. Press the SET button to complete the Off timer setting. The (Off) indicator and the set time of the timer will be displayed on the remote control display. Off timer setting will be cancelled if you don't press the SET button within 10 seconds after setting the time. Therefore, check for the (Off) indicator on the remote control display.

Cancel: Press the Timer button → select (Off) → press the < or > button → set the timer to 0.0 → press the SET button.

ℹ️ NOTE: Only the latest timer setting will be applied between the Off timer and good'sleep off timer functions.

Combining On timer and Off timer

ℹ️ NOTE: The set times for the On timer and the Off timer should be different from each other. After the On timer or the Off timer is set, the setting can be cancelled by pressing the ? button.

Setting the good'sleep mode

When the air conditioner is operating in Cool mode:

1. Press the Timer button to select ?. The ? indicator will keep blinking and you can set the time.
2. Press the < or > button to set the time. You can set the time in half hour intervals from 30 minutes (0.5 on the display) to 3 hours and in hour intervals from 3 to 12 hours. The time can be set from minimum 30 minutes to maximum 12 hours. The default time value for the good'sleep mode is 8 hours.
3. Press the SET button to complete the good'sleep mode setting. The ? indicator and the set time of the good'sleep mode will be displayed on the remote control display. The good'sleep mode will be cancelled if you don't press the SET button within 10 seconds after setting the time. Therefore, check for the ? indicator on the remote control display.

Cancel: Press the Timer button → select ? → press the < or > button → set the timer to 0.0 → press the SET button.

Additional options available in good'sleep mode

The temperature can be adjusted by 1 °C (1 °F) within the range of 18 °C (65 °F) to 30 °C (86 °F).

Using the good'sleep Function

For a comfortable sleep, the air conditioner will operate in order of 'Fall asleep ▶️ Sound sleep ▶️ Wake up' stages.

• Fall asleep mode: Provides a comfortable environment for good sleep by rapid cooling and hypnagogue expedition breeze.
• Sound sleep mode: Adjusts temperature and air flow in waves to maintain healthy skin temperature while it aids deep sleep. The sound sleep hour can increase or decrease according to the change of good' sleep operation hours.
• Wake up from good'sleep mode: Provides air flow that adjusts your body temperature to wake you up in a fresh status.

ℹ️ NOTE: In good'sleep mode, the air conditioner will operate in Cool + ?️ mode for the first 30 minutes. The fan speed and air flow direction will be adjusted automatically. Recommended set temperature is between 25 °C (77 °F) and 27 °C (81 °F), with 26 °C (79 °F) being the most ideal. If the set temperature is too low, you may feel cold or catch a cold. Optimal operation time is 8 hours; shorter or longer times may reduce comfort. If set for over 5 hours, the Wake up stage begins 1 hour before the operation time ends. When the On timer and good'sleep mode are set simultaneously, only the function set later will apply. While good'sleep mode is operating, the mode can be additionally set by pressing the Options button. Selecting Turbo/Quiet function will cancel good'sleep mode. Pressing the Mode button will also cancel good'sleep mode and switch to the selected mode.

Using the Turbo Function

You can set the Turbo function to provide fast and powerful cooling.

When the air conditioner is operating in Cool mode:

1. Press the Options button.
2. Press the < ▶️ or Options ▶️ button until the (Turbo) indicator starts blinking.
3. Press the SET button to set the Turbo function. The (Turbo) indicator will be displayed on the remote control display and Turbo function will operate for 30 minutes.

Cancel: Press the Options button ▶️ press the < or Options ▶️ to make the (Turbo) indicator blink and press the SET button.

ℹ️ NOTE: Turbo function is available in Cool or Heat mode. If the Turbo function is selected while the Quiet function is on, the Quiet function will be cancelled. The temperature and fan speed cannot be adjusted.

Using the Purity function

Purity function will remove harmful materials in the air to provide you clean and healthy environment. You can select this function additionally while the air conditioner is in operation.

When the air conditioner is turned on:

1. Press the Options button.
2. Press the < or Options button until the ✨ indicator starts blinking.
3. Press the SET button to set the Purity function. The ✨ ▶️ ✨ indicator will be displayed on the remote controller display and Ionizer function will begin.

Cancel: Press the Options button ▶️ press the < or Options ▶️ to make the ✨ indicator blink and press the SET button.

ℹ️ NOTE: You may select the purity function additionally during Auto/Cool/Dry/Heat mode and adjust the temperature. If selected in fan mode, temperature cannot be adjusted. Pressing the Power button while the air conditioner and purity function are on simultaneously will stop both. Purity function can be used when the On timer is set even if the air conditioner is off. There will not be much difference in energy consumption and operating noise when the purity function is selected additionally.

When the air conditioner is turned off:

1. Press the Options button.
2. Press the SET button when ✨ indicator blinks to begin purity function. ✨ ▶️ ✨ indicator will be displayed on the remote controller display and Ionizer function will begin.

Cancel: Press the Options button to make the ✨ indicator blink and press the SET button.

Controlling Indoor Units

You can individually select and operate indoor units among 4 indoor units.

When the air conditioner is turned on:

1. Press the Settings button.
2. Press the < ▶️ or Settings ▶️ button until the (Zone) indicator starts blinking.
3. Press the SET button to select the indoor unit to operate. You can select individual units in order of 1 to 4 or select all indoor units at one time.

TDM (Time-Division Multi) Variables (TDM product Only)

Under the installation of both A2A (Air-To-Air type air conditioner) and A2W (Air-To-Water type hydro unit) at the same time, the outdoor machine can supply its full capacity to the operating indoor machines (including A2A or A2W). If there are simultaneous operating demands from many A2A machines with A2W, the priority of controlling the outdoor machine (ex: compressor frequency) will be given to A2A, because of their fast response for use's comfort. Only the remaining capacity of the outdoor machine will be given to A2W during A2A's normal operation. In this case, it might take a very long time for A2W heating, so the outdoor machine will alternate the controlling priorities between A2A and A2W on a time basis.

• Priority maximum operation time (at FSV #5033=0): FSV #5031 (Default "30 min.", Range 10~ 90 min.). After elapsing A2A maximum time, the outdoor machine will operate only for A2W to speed up the A2W's heating/cooling performance, even though there are A2A's continuous operation demands.
• Non priority minimum operation time (at FSV #5033=0): FSV #5032 (Default "5 min.", Range 3 ~ 60 min.). In this minimum time, the outdoor machine will operate only for A2W, even though there are no more A2W's continuous operation demands.

Operating specifications of Time Division Switching (TDS) in accordance with FSV #5033 setting (In case of the A2A & A2W simultaneous operation is "ON")

* A2A: Air to Air, A2W: Air to Water

When DHW Priority is enabled, hot water (heating) operation is given priority only if the A2A & A2W simultaneous operation is on. Other operations are the same as when A2A Priority is enabled.

How to set DHW Priority (AE***MNYD**)

1. Press the ▶️ key on the wired remote controller for 3 seconds. The setting value is changed in order of DHW Priority (? blink) ▶️ A2A Priority (❄️ blink) ▶️ DHW Priority (? blink) ▶️ A2A Priority (❄️ blink) repeatedly.
2. Setting FSV #5033 to '0' becomes 'A2A Priority', and setting to '1' becomes 'DHW Priority'.

How to set DHW Priority (AE***TNWT**)

Press the ⚙️ button, press the ⬆️ or <, > button to select Priority A2A, and then press the OK button. Setting FSV #5033 to '0' becomes 'Priority A2A', and setting to '1' becomes 'Priority DHW'.

Cleaning and Maintenance

Cleaning the indoor unit exterior

Wipe the surface of the unit with a slightly wet or dry cloth when needed. Wipe off dirt from odd-shaped areas by using a soft brush.

Do not put any stickers on it as this can damage the surface of the indoor unit.

Cleaning the air filter

When cleaning the filter, make sure to unplug the power from the unit. No special tools are needed to clean it.

Air filter

Washable air filter captures large particles from the air. The filter is cleaned with a vacuum or by hand washing. Filter clean indicator will light up when air filter needs to be cleaned.

1. Open the front panel. Grab the top portion of the front panel and pull the front cover towards yourself. Unhook the safety string and lift up the front panel.
2. Grab the handle and slightly press the air filter down to bend the air filter. Then, pull the Air filter towards you and lift it up to remove the Air filter.
3. Clean the Air filter with a vacuum cleaner or soft brush. If dust is too heavy, then rinse it with running water and dry it in a ventilated area.

ℹ️ NOTE: For the best conditions, repeat every two weeks. If the Air filter dries in a confined (or humid) area, odors may generate. If it occurs, re-clean and dry it in a well-ventilated area.

4. Insert the Air filter back in its original position.
5. Close the front panel. Grab the side of the front panel and place the bottom first, then push the panel.
6. Press the Filter Reset button on the remote control.

Maintaining the Air Conditioner

If the air conditioner will not be used for an extended period of time, dry the air conditioner to maintain in best conditions.

1. Dry the air conditioner thoroughly by operating in Fan mode for 3 to 4 hours and disconnect the power plug. There may be internal damage if moisture is left in components.
2. Before using the air conditioner again, dry the inner components of the air conditioner again by running in Fan mode for 3 to 4 hours. This helps remove odours that may have generated from dampness.

Periodical checks

Refer to the following chart to maintain the air conditioner properly.

ℹ️ NOTE: The checks and maintenance operations described above are essential to guarantee the efficiency of the air conditioner. The frequency of these operations may vary depending on the characteristics of the area, the amount of dust, etc. a. The above mentioned operations should be performed more frequently if the area of installation is very dusty. b. These operations must always be performed by qualified personnel. For more detailed information, refer to Installation Manual.

Internal protections via the unit control system

This internal protection operates if an internal fault occurs in the air conditioner.

ℹ️ NOTE: If the heat pump is operating in Heat mode, the de-ice cycle is actuated to remove frost from an outdoor unit that may have deposited at low temperatures. The internal fan is switched off automatically and restarted only after the de-ice cycle is completed. When the de-ice cycle is operating, it may generate strange sound. It is normal operation for product safety.

Appendix

Troubleshooting

Refer to the following chart if the air conditioner operates abnormally. This may save time and unnecessary expense.

Operation Features

Operating temperature and humidity

ℹ️ NOTE: The standardized temperature for heating is 7°C. If the outdoor temperature drops to 0°C or below, the heating capacity can be reduced depending on the temperature condition. If the cooling operation is used at over 32°C (indoor temperature), it does not cool at its full capacity.

Technical specifications

Questions or Comments?

For support, visit the Samsung website or contact the customer service number for your country.