Online: Visit www.samsung.com/uk/mwowarranty and create a MySamsung account or login to an existing MySamsung account to register your product.
Telephone: UK: 0330 726 7864 | EIRE: 0818 717 100
To maintain and improve the quality of our service, Samsung records and/or monitors telephone calls. Calls to 0330 numbers cost no more than 5 pence per minute + set-up fee for BT residential customers. Mobile and other providers' costs may vary and charges are subject to change without notice and are provided as reference only.
The warranty period starts on the date of invoice as shown on the purchase receipt. The standard warranty period ends 12 months later. By registering the product(s) within 90 days after the invoice date, customers will receive an additional 1 or 2 years' extended limited warranty service (callout charges, parts and labour only, unless the product is, in Samsung's opinion, beyond economic repair). This will bring the total period of coverage to 2 or 3 years from the date of invoice (the "Extended Warranty Period"). All terms set in this Statement of Limited Warranty apply to any Extended Warranty. The method of service and operating conditions will be as described in the original warranty statement provided with the Samsung Product.
Model Code | Model Code | Model Code |
---|---|---|
MS23F301EAW/EU | MS23H3125AW/EU | MS28J5215AS/EU |
MS23F301EAK/EU | MS23K3513AK/EU | MS28J5255UW/EU |
MS23F301EAS/EU | MS23K3513AW/EU | MS28J5255US/EU |
MS23F301TAS/EU | MS23K3555EW/EU | MG23K3575AW/EU |
MS23F301TAK/EU | MS23K3555EK/EU | MG23K3575AK/EU |
MS23F301TAW/EU | MS23J5133AM/EU | |
MS23H3125AK/EU | MS23J5133AT/EU |
Model Code | Model Code | Model Code |
---|---|---|
MC28H5013AK/EU | MC28M6055CK/EU | |
MC28H5013AS/EU | MC28M6055CW/EU | |
MC28H5013AW/EU | MC32J7035AW/EU | |
MC28H5125AK/EU | MC32J7055CT/EU | |
MC28H5135CK/EU | MC32K7055CT/EU | |
MC28M6075CS/EU | MC32K7055CW/EU | |
MC28M6075CK/EU | MC32K7055CK/EU |
To obtain warranty service, customers should:
If this product is transferred to another user, warranty service may be available to that user during the remainder of the standard 12 month warranty period, but not during the Extended Warranty Period (i.e., the Extended Warranty is not transferrable).
To the maximum extent permitted by law, warranty service does not include repair of failures caused by:
NEITHER SAMSUNG NOR ITS THIRD PARTY SUPPLIERS OR RESELLERS MAKE ANY OTHER WARRANTY, GUARANTEE, OR CONDITION OF ANY KIND, WHETHER EXPRESS, IMPLIED, LEGAL OR STATUTORY, WITH RESPECT TO THE PRODUCT(S), AND TO THE EXTENT PERMITTED BY APPLICABLE LAW, SAMSUNG SPECIFICALLY DISCLAIMS ANY IMPLIED, LEGAL OR STATUTORY WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR, GENERAL OR NORMAL PURPOSE, SATISFACTORY QUALITY, DURABILITY AND WARRANTIES AGAINST LATENT DEFECTS.
![]() |
Samsung WindFree™ Deluxe HEE Air Conditioner Specifications Detailed technical specifications for the Samsung WindFree™ Deluxe HEE R32 Commercial Split air conditioning system, including performance, energy efficiency, dimensions, and electrical data for various models. |
![]() |
Samsung Dishwasher Promotion: Ocean Saver Terms and Conditions Official terms and conditions for the Samsung dishwasher promotion offering 100 free Ocean Saver PEARL Dishwasher Tablets. Valid for specific Samsung dishwasher models purchased in the UK. |
![]() |
Samsung Air Conditioner User Manual: Safety, Operation, and Maintenance Comprehensive user manual for Samsung Air Conditioners (Models AE***MNLDEH / AE***MNMPEH) covering essential safety precautions, indoor unit overview, detailed cleaning and maintenance procedures, TDM operation features, troubleshooting guide, operating specifications, and technical data. |
![]() |
Samsung EHS Mono R290 Heat Pump Technical Data Book Comprehensive technical specifications, features, benefits, and installation guidelines for the Samsung EHS Mono R290 air-to-water heat pump and integrated hydro units. Covers outdoor units, hydro units, and control kits, detailing performance data, electrical characteristics, dimensions, sound levels, operation ranges, and installation requirements. |
![]() |
Samsung Climatización 2024: Catálogo de Sistemas EHS, VRF y Residenciales Explore el catálogo 2024 de Samsung para sistemas de climatización, incluyendo bombas de calor EHS, VRF, unidades residenciales y semi-industriales. Encuentre especificaciones técnicas, modelos y precios para soluciones eficientes. |
![]() |
Samsung MOS-P1050 Differential Pressure Switch Installation Manual Installation manual for the Samsung MOS-P1050 Differential Pressure Switch, providing safety information, component details, installation steps, wiring instructions, and setting procedures for air conditioner and ERV systems. |
![]() |
Samsung Air Conditioner User Manual - AE***MNJDEH Series Comprehensive user manual for Samsung air conditioners, model series AE***MNJDEH. Includes safety instructions, operation guides, maintenance tips, and troubleshooting for optimal performance. |
![]() |
Samsung Air Conditioner User Manual: Operation, Maintenance, and Troubleshooting Comprehensive user manual for Samsung air conditioners (model series AE***MNJDEH). Covers safety, basic and advanced operations, cleaning, maintenance, troubleshooting, and technical specifications. |