eufyCam S3 Pro and HomeBase S380: Setup and User Guide
What's in the Box
Ensure all items are present. If anything is missing, please contact support@eufy.com.
Description of the "What's in the Box" visual: Displays various components laid out, numbered 1 through 10, along with a table detailing kit contents.
- Item 1: eufyCam S3 Pro camera.
- Item 2: HomeBase S380.
- Item 3: Backup Solar Panel(s).
- Item 4: Mounting Brackets.
- Item 5: Power cables and adapters.
- Item 6: Power adapter for HomeBase.
- Item 7: Quick Start Guide (QSG).
- Item 8: Wall outlet adapter.
- Item 9: Screw Packs.
- Item 10: Hard Drive Screws & Reset Needle.
| # | Items | Add-On | 2-Cam Kit | 3-Cam Kit | 4-Cam Kit |
|---|---|---|---|---|---|
| 1 | Camera | 1 | 2 | 3 | 4 |
| 3 | Backup Solar Panel(s) | 0 | 1 | 1 | 2 |
| 4 | Mounting Brackets | 1 | 3 | 4 | 6 |
| 8 | Positioning Stickers | 2 | 3 | 4 | 6 |
| 9 | Screw Packs | 2 | 3 | 4 | 6 |
| 10 | Hard Drive Screws & Reset Needle | 0 | 1 | 1 | 1 |
At a Glance
eufyCam S3 Pro (T8162)
Description of the eufyCam S3 Pro diagram: Shows the camera with numbered callouts pointing to its features.
- ? Spotlight
- ? Camera Lens
- ?️ Motion Sensor
- ? LED Indicator
- ? Microphone
- ☀️ Built-in Solar Panel
- ? Speaker
- ? SYNC Button
- ? USB-C Charging Port
- ? Mounting Hole
HomeBase S380 (T8030)
Description of the HomeBase S380 diagram: Shows the HomeBase unit with numbered callouts pointing to its ports and features.
- ? Status LED
- ↩️ Reset Hole
- ? Speaker
- ? Hard Drive Bracket
- ? SYNC / ALARM OFF Button
- ⚡ USB Port 1 (Output Power: 5V/2.4A; for Charging eufyCam)
- ? USB Port 2 (for Data)
- ? Ethernet Port
- ? DC Power Port
Getting Started with the App
-
Scan the QR code below or search for "eufy" in your app store to download the eufy Security app.
Description of QR code section for app download, showing QR codes and links to App Store and Google Play.
- Log in or create a new account.
-
Follow in-app instructions to add the HomeBase.
- Turn on the HomeBase and connect it to your router.
- Wait about 1 minute for the Status LED to turn blue.
- Use the included Ethernet cable to connect to your home Wi-Fi router.
- Use the included power adapter (12V/2A) to power on the HomeBase.
- ? To improve the wireless range of HomeBase, place it on a table or shelf 3-5 feet (1-1.5 m) high and as far away from the wall as possible.
-
Follow in-app instructions to add eufyCam S3 Pro and then sync them with the HomeBase.
Description of the sync process diagram: Shows the HomeBase and eufyCam, with arrows indicating the synchronization steps. Also shows a distance indicator of less than 3.3 ft (1 m) and a 2-second timer icon.
- Up to 16 eufyCams can be synchronized with the HomeBase.
- Keep the maximum distance of 1 meter between HomeBase and eufyCam when synchronizing.
- Upgrade the firmware if a new version is detected and the popup prompts you to do so.
- Complete other settings or skip for later setup, such as:
- Motion Detection
- Face Management
- Video/Audio Settings
Preparing
Expand HomeBase Storage (Optional)
HomeBase S380 comes with 16 GB of storage for saving video recordings and allows you to add an additional hard drive to expand the space. Your hard drive must meet the following requirements:
| Type | Size | Capacity | Recommended Brands |
|---|---|---|---|
| Hard disk drive (HDD) or solid state drive (SSD) that uses the SATA interface | 2.5 inch | Unlimited | Western Digital, Seagate, SAMSUNG, Kingston, PNY, Crucial, SanDisk |
- The HomeBase must be powered off when you install or remove a hard drive.
- Transfer all the data in your hard drive to a secure location before adding it to the HomeBase.
- A new hard drive must be initialized through the eufy Security app to work with the HomeBase.
Installing a Hard Drive
Description of the step-by-step illustrations for installing a hard drive into the HomeBase:
- Step 1: Shows a hand pushing down the top lid of the HomeBase to remove it.
- Step 2: Shows loosening a screw and then taking out the hard drive bracket using a tool.
- Step 3: Shows a hard drive being fixed to the bracket with provided screws.
- Step 4: Shows the bracket with the hard drive being inserted back into the HomeBase, followed by placing the top lid back on.
Mounting Guide
Fully Charge the Cameras before Mounting
Fully charge the cameras (to 100% battery level) before installing them outdoors.
Description of the charging diagram: Shows the HomeBase connected to a eufyCam via USB 1. Also shows a screenshot of the eufy app's Power Manager interface displaying 100% battery.
| LED Indicator | Description |
|---|---|
| Blue | In Charging |
| Off | Fully Charged |
1. Choose a Location
Your eufyCam includes a built-in solar panel and a backup solar panel that converts sunlight into electrical energy and keeps your eufyCam charged every day.
- The charging efficiency fluctuates according to the intensity of the sunlight.
- Don't worry when the battery level goes down. It happens when there isn't enough sunlight or the camera is consuming more power than usual. You don't need to charge the camera with a cable until a low battery alarm goes off.
For eufyCam
Choose a location where you can get the desired view. Best location recommended:
- Height of 2-3 m
- Field of View of 12 m
- 100% of the built-in solar panel area receives sunlight
- Fully exposed to direct sunlight for at least 1.5 hours per day
- Strong Wi-Fi signal
For Backup Solar Panel
Best location recommended:
- 100% of the built-in solar panel area receives sunlight
- Fully exposed to direct sunlight for at least 1.5 hours per day
Description of the outdoor mounting scene diagram: Illustrates a house with a eufyCam mounted on the exterior wall and a backup solar panel nearby. It indicates recommended mounting height of 2-3 meters and a field of view of 12 meters. Arrows show sunlight hitting the solar panels.
2. Install the Mounting Bracket
Position & Drill Holes
Description of drilling and anchor insertion: Shows a template for marking holes, a drill with a 16/64" (6mm) drill bit, and wall anchors being inserted.
- Drill holes.
- Insert anchors (skip for wooden wall).
Install Mounting Base
Description of installing the mounting base: Shows the base being taken apart and then attached to the wall.
- Take it apart.
- Install the base.
3. Mount the Camera
? Make sure the USB-C charging port is securely protected by the waterproof cover.
Description of mounting the camera: Shows the camera being attached to the installed bracket and a small knob being tightened.
- Tighten the small knob.
- Tighten the small knob.
Adjust the Camera Field of View
Description of adjusting the camera's field of view: Shows a person using a smartphone to view the live stream from the camera and adjusting the camera's angle.
- Remove the protective film.
- Get an optimal angle when viewing the live stream in the app.
- Tighten the large knob.
4. Mount the Backup Solar Panel
Description of mounting the backup solar panel: Shows the solar panel being mounted and connected to the camera.
- Mount the solar panel.
- Tighten the small knob.
- Connect and adjust.
Congratulations!
Now you're all set to use your eufyCam! Please explore more in the eufy app.
Other Information
Compliance
Default Open Port 1: Wi-Fi (2.4GHz)
Port Description:
- When powered on for the first time or after a reset, if there is no configured Wi-Fi information, it may enter network pairing mode (such as AP/BLE pairing).
- In normal working mode, it will automatically connect to the router and save the SSID and password.
- If you need to switch Wi-Fi configuration, you can use the App or follow the instructions in the manual to reconfigure the network.
- TCP monitors Port 15250, and is used for connecting HomeBase.
Model: T8162 (eufyCam S3 Pro)
- Power consumption in low power: ≤ 0.5 W.
- When the product is fully charged and supplied by the EPS, it enters the low power consumption condition after 1 minute.
- Recommended external adapter:
- Brand: ANKER
- Manufacturer: Anker Innovations Limited
- Model: A2337
Model: T8030 (HomeBase S380)
- Networked standby mode: ≤ 7 W.
- When the product is connected to the router via the RJ45 port and provides Wi-Fi signal to T8162, in case of no data transmission, it enters the networked standby mode after 1 minute.
- When the product is disconnected from the RJ45 port and does not provide Wi-Fi signal to T8162, in case of no data transmission, it enters the networked standby mode after 1 minute.
- Adapter information:
- Brand: Keyu
- Manufacturer: Shenzhen Keyu Power Supply Technology Co., Ltd.
- Model: KA2401A-2001200EU
- Input: 100-240V~, 50/60Hz or 50-60Hz, 0.65A Max
- Output: 20.0VDC, 1.2A, 24.0W
Note: The input/output specifications for the eufyCam S3 Pro's power adapter (likely for initial charging) are listed on page 9 as: Input: 100-240V~ 1.0A, 50-60Hz; Output: 5.0VDC, 2.0A, 10W.
