eufyCam S3 Pro and HomeBase S380 Setup Guide
What's in the Box
Make sure everything is included. Anything missing? Please contact support@eufy.com
The 'What's in the Box' section displays an illustration of all included components. These are: 1. The eufyCam S3 Pro camera unit, 2. The HomeBase S380 unit, 3. A solar panel, 4. A mounting bracket with an adjustable ball joint, 5. Two USB cables, 6. A power adapter, 7. A Quick Start Guide (QSG) booklet, 8. A wall outlet adapter, 9. A pack containing screws and wall anchors, and 10. A small pack with additional screws and a reset needle.
| # | Items | Add-On | 2-Cam Kit | 3-Cam Kit | 4-Cam Kit |
|---|---|---|---|---|---|
| 1 | Camera | 1 | 2 | 3 | 4 |
| 3 | Backup Solar Panel(s) | 0 | 1 | 1 | 2 |
| 4 | Mounting Brackets | 1 | 3 | 4 | 6 |
| 8 | Positioning Stickers | 2 | 3 | 4 | 6 |
| 9 | Screw Packs | 2 | 3 | 4 | 6 |
| 10 | Hard Drive Screws & Reset Needle | 0 | 1 | 1 | 1 |
At a Glance
eufyCam S3 Pro (T8612)
The eufyCam S3 Pro is shown with its components labeled: 1. Spotlight, 2. Camera Lens, 3. Motion Sensor, 4. LED Indicator, 5. Microphone, 6. Built-in Solar Panel, 7. Speaker, 8. SYNC Button, 9. USB-C Charging Port, 10. Mounting Hole.
HomeBase S380 (T8030)
The HomeBase S380 is shown with its components labeled: 1. Status LED, 2. Reset Hole, 3. Speaker, 4. Hard Drive Bracket, 5. SYNC / ALARM OFF Button, 6. USB Port 1 (Output Power: 5V/2.4A; for Charging eufyCam), 7. USB Port 2 (for Data), 8. Ethernet Port, 9. DC Power Port.
Getting Started with the App
1. Download the eufy Security App
Scan the QR code or search for "eufy Security" in your app store to download the application.
2. Log in or Create an Account
Open the app and log in or create a new account.
3. Add the HomeBase
Follow the in-app instructions to add the HomeBase:
- Turn on the HomeBase and connect it to your router using an Ethernet cable.
- Wait approximately 1 minute for the LED indicator to turn blue.
- Use the included power adapter (12V/2A) to power on the HomeBase.
- To optimize the wireless range of the HomeBase, place it on a table or shelf 3–5 feet (1–1.5 m) high, positioned as far away from walls as possible.
Setup and Preparation
Syncing eufyCam S3 Pro with HomeBase
Follow in-app instructions to add the eufyCam S3 Pro and then sync it with the HomeBase.
- Up to 16 eufyCams can be synchronized with a single HomeBase.
- Maintain a maximum distance of 1 meter between the HomeBase and the eufyCam during synchronization.
- Upgrade the firmware if a new version is detected and prompted by the app.
The syncing process involves placing the eufyCam near the HomeBase (within 1 meter), ensuring the HomeBase is connected to the router, and using the smartphone app to manage the pairing.
5. Complete Other Settings
Configure additional settings or skip for later setup:
- Motion Detection
- Face Management
- Video/Audio Settings
Preparing HomeBase Storage (Optional)
The HomeBase S380 includes 16 GB of internal storage for video recordings. You can expand this storage by adding an additional hard drive. The hard drive must meet the following requirements:
| Type | Size | Capacity | Recommended |
|---|---|---|---|
| Hard disk drive (HDD) or solid state drive (SSD) that uses the SATA interface | 2.5 inch | Unlimited | Western Digital, Seagate, SAMSUNG, Kingston, PNY, Crucial, SanDisk |
Important Notes for Hard Drive Installation:
- The HomeBase must be powered off before installing or removing a hard drive.
- Transfer all data from your existing hard drive to a secure location before adding it to the HomeBase.
- A new hard drive must be initialized through the eufy Security app to function with the HomeBase.
To access the hard drive bay, push down on the top lid of the HomeBase to remove it.
Installing a Hard Drive
1. Remove the Top Lid
Push down on the top lid of the HomeBase to release and remove it.
2. Remove the Hard Drive Bracket
Loosen the screw securing the hard drive bracket and then carefully take it out.
3. Attach Hard Drive to Bracket
Secure your 2.5-inch hard drive to the bracket using the provided screws.
4. Reinstall Bracket and Lid
Insert the bracket with the attached hard drive back into the HomeBase and secure it with the screw. Finally, place the top lid back into position.
Fully Charge the Cameras
Ensure the eufyCam units are fully charged to 100% battery level before proceeding with outdoor installation.
Charging Indicators
| LED Indicator | Description |
|---|---|
| Blue | In Charging |
| Off | Fully Charged |
Mounting Guide
1. Choose a Location
Your eufyCam features a built-in solar panel and comes with a backup solar panel. These panels convert sunlight into electrical energy to keep your eufyCam charged daily. Charging efficiency varies with sunlight intensity. The system is designed to manage battery levels; you do not need to charge via cable until a low battery alarm is triggered.
For eufyCam
Select a location that provides the desired view. Recommended placement:
- Height: 2-3 meters (approx. 6.5-10 ft)
- Field of View: Within 12 meters (approx. 40 ft)
- Ensure 100% of the built-in solar panel area receives direct sunlight.
- The camera should be fully exposed to direct sunlight for at least 1.5 hours per day.
- A strong Wi-Fi signal is required.
For Backup Solar Panel
Recommended placement:
- Ensure 100% of the solar panel area receives direct sunlight.
- The panel should be fully exposed to direct sunlight for at least 1.5 hours per day.
Diagrams illustrate charging the eufyCam via a USB-C cable connected to the HomeBase's USB 1 port. Another diagram shows the eufy Security app's 'Power Manager' interface, detailing battery performance, detection statistics, and power-saving modes.
2. Install the Mounting Bracket
Position & Drill Holes
An illustration shows a house exterior with recommended mounting locations for the eufyCam and backup solar panel. The camera should be mounted at a height of 2-3 meters, with a clear field of view up to 12 meters. Arrows indicate sunlight hitting the solar panel.
Tools and measurements for drilling are shown: a drill bit size of 16/64" (6mm), a hammer, and wall anchors. The process involves drilling holes into the wall (1) and then inserting wall anchors (2), skipping this step for wooden walls.
Install Mounting Base
The mounting base is shown being taken apart (1) and then installed onto the wall with screws (2).
3. Mount the Camera
The eufyCam is shown being attached to the mounting bracket. A small knob is tightened to secure the camera's initial position.
Ensure the USB-C charging port is securely protected by the waterproof cover.
Adjust the Camera Field of View
The process of adjusting the camera's view is illustrated: 1. Remove the protective film from the camera lens. 2. Use the eufy Security app on a smartphone to view the live stream and find the optimal angle. 3. Tighten the large knob to lock the camera's position.
4. Mount the Backup Solar Panel
The steps for mounting the backup solar panel are shown: 1. Mount the solar panel onto its bracket. 2. Tighten the small knob to secure it. 3. Connect the panel mount to the camera mount and adjust its position to face the sun, with arrows indicating sunlight.
Congratulations!
Now you're all set to use your eufyCam! Please explore more features and settings in the eufy Security app.
