1. WARNINGS
Thank you for purchasing Airrobo Robotic Pool Cleaner.
Please read this manual carefully before using the product for the first time and keep this manual for future reference.
- This product is intended for domestic use only and not for commercial or industrial purposes.
- This product has undergone rigorous testing before leaving the factory, including underwater testing. Therefore, there may be a small amount of water droplets or dirt remaining inside, which will not affect the operation of the product. Please feel free to use it normally.
- Do not operate the device when people or animals are in the pool.
- Please fully charge the robot before using it for the first time.
- Use only the adapter provided with the product for charging. Never use a third-party adapter. Do not use extension cables under any circumstances. Keep the product away from combustible materials when charging.
- Do not use a damaged power adapter to charge the product. A damaged power cord must be replaced by the manufacturer, a service agent, or personnel with similar qualifications. Never try to repair a damaged power cord by yourself. If repair is required, contact customer service.
- Make sure that the charging port is dry before connecting the product to the power supply.
- Please charge the product in a safe place away from water.
- Ensure that the power outlet is protected by a ground fault interrupter (GFI) or a ground leakage circuit breaker.
- Do not charge or use the robot when any abnormality is detected. Please contact customer service.
- This robot is not intended for use by people with reduced physical, sensory, or mental capabilities or lack of experience and knowledge (including children) unless they have been given supervision or instruction for using the robot by a person responsible for their safety.
- Children should be supervised to ensure that they do not play with the robot.
- Cleaning and maintenance must not be performed by children without supervision.
- All packaging materials should be disposed of properly and kept away from children and pets.
- This product contains a non-replaceable battery. Do not disassemble the battery. When the battery life ends, the robot should be disposed of properly.
- Do not attempt to repair or modify any part of your product. All repairs must be done by qualified personnel only. No user-serviceable parts are included. If repair is required, contact customer service.
- This product must be serviced by a qualified professional with sufficient experience in the installation and maintenance of swimming pool equipment so that all instructions in the complete installation and operation manual can be accurately followed. Be sure to explicitly follow all safety instructions in the complete manual to prevent the risk of injury. No user-serviceable parts are included. Please contact customer service when you need repair services.
- Before cleaning or maintaining the robot, be sure to unplug the power plug from the power outlet.
- Do not pierce the robot casing with nails or other sharp objects. Do not hammer, impact, or throw the robot.
- Do not expose the product or battery to excessive temperatures.
- Be sure to remove the battery from the robot before recycling or disposing of the robot. When removing the battery, always disconnect the robot from the power supply.
- Please dispose or recycle used batteries in accordance with local administrative regulations. Consult a professional recycling agency if necessary.
- The oil sealing around the motor contains grease, which may cause a small amount of water pollution if the motor is damaged. If you believe there is a leak, stop using the product immediately.
- The charging position of the product should be at least 3 meters away from the edge of the pool.
- Only use the robot under the following water conditions:
| Parameter | Condition |
|---|---|
| Chlorine | Max 4 ppm |
| PH | 7.0-7.4 |
| Sodium chloride | Max 5000 ppm |
Diagram: A line drawing illustrates a water depth measurement, showing '3m' with an arrow pointing downwards from a horizontal line.
Maximum operating depth: 3m.
2. Packing List
Diagram: A visual representation of the package contents. It shows the Robotic Pool Cleaner, Power adapter, Hook, Remote controller, Water surface cleaning module with connecting cable, and User Manual.
- Robotic Pool Cleaner (With built-in filter) × 1
- Power adapter × 1
- Hook × 1
- Remote controller (Without AAA batteries) × 1 (Optional)
- Water surface cleaning module (Including connecting cable) × 1
- Maintenance kit × 1
Maintenance kit includes:
- Combined machine screw 1 × 2pcs.
- Combined machine screw 2 × 2pcs.
- Buckle hand piece press strip × 1pcs.
- Flip buckle hand piece × 1pcs.
- Self-tapping screw 1 × 4pcs.
- Self-tapping screw 2 × 4pcs.
- Circlip × 4pcs.
- Washer × 4pcs.
- User Manual × 1
3. Product Overview
Robotic Pool Cleaner
Diagram: An illustration of the robotic pool cleaner from a top-down perspective. Labels point to: Power switch/Cleaning mode selection, Cleaning roller brush, Status indicator light strip, Charging port, and Water outlet.
Remote controller
Diagram: An illustration of the remote controller. Buttons are labeled: Start/Pause, Recall, Start/Pause, Intelligent mode, Floor mode, Wall mode. Icons indicate modes: AUTO, FLOOR, WALL.
Note:
- Before using, install two AAA batteries in the remote control, making sure that the positive and negative ends follow the markings indicated in the battery compartment.
- Two AAA batteries are not included in the package.
- Remove the batteries from the remote control if you will not use it for a long time.
- Non-rechargeable batteries are not to be recharged.
- Different types of batteries or new and used batteries are not to be mixed.
- Batteries are to be inserted with the correct polarity.
- Exhausted batteries are to be removed from the appliance and safely disposed.
- The supply terminals are not to be short-circuited.
4. Instructions for Use
4.1 Charging
- Please fully charge the robot before using it for the first time.
- Make sure that the charging port is dry.
Diagrams illustrate initial charging and charging after use, showing the robot connected to the power adapter and charging station.
4.2 Power and status indicators
| LED Color | Status |
|---|---|
| Green | Sufficient battery |
| Blue | Insufficient battery |
| Orange | Very low battery |
| Red | Fault |
| White | Firmware upgrading |
Robot fault indicator
| Issue | Indicator Status |
|---|---|
| The robot temperature is too high | The indicator quickly blinks red. |
| The water pump is blocked | The indicator blinks red. The fourth and fifth LEDs turn on and then off at the same time. Then, the sixth and seventh LEDs turn on and off, blinking alternately with the fourth and fifth LEDs. |
| The motor is blocked | The indicator quickly blinks red until the status changes. |
| The robot is trapped/turned over | The indicator quickly blinks red until the status changes. |
| The IMU initialization failed | The indicator quickly blinks red until the status changes. |
| Water entered the robot | The indicator quickly blinks red until the status changes. |
4.3 Cleaning mode
| Cleaning Mode | LOGO | Cleaning Area |
|---|---|---|
| Intelligent cleaning | AUTO | Clean the floor/wall/waterline |
| Floor cleaning | FLOOR | Clean only the floor |
| Wall cleaning | WALL | Clean the walls and waterline |
| Waterline cleaning | / | Clean only the waterline |
• Waterline Cleaning: Rotate in the order of 3-2-3 within 2 seconds.
Diagram: Shows the robot with directional arrows indicating cleaning modes: 1=AUTO (Intelligent), 2=FLOOR, 3=WALL. Also shows OFF/ON switch.
4.4 Assembling and disassembling the water surface cleaning module
Diagrams illustrate the steps: ① Unscrew the plug housing connected to the robot. ② Unplug the cord connected to the robot. ③ Tighten the charging port cover.
Diagrams illustrate further steps for the water surface cleaning module: ③ Take out the debris basket. ④ Remove the communication module. ⑤ Adjust buoyancy line length. ⑥ Install communication module. ⑦ Clamp buoyancy line. ⑧ Place debris basket into the module. ⑨ Connect the module to the robot.
Note: Adjusting the length of the buoyancy line to match the pool water depth can improve the efficiency of surface debris removal.
4.5 Robot works without water surface cleaning module
You can choose to disassemble the water surface cleaning module according to the actual situation of the swimming pool. The robot will not be able to clean the water surface and cannot be controlled by mobile phones or remote controller.
Diagrams illustrate steps: ① Unscrew the plug housing connected to the robot. ② Unplug the cord connected to the robot. ③ Tighten the charging port cover.
③ The robot will start working within 60 seconds after reaching the bottom of the pool.
4.6 Placing the robot into the water
Diagrams show: ① Select the desired cleaning mode, and place the robot in the water as soon as possible. ② Slowly put the robot into the water. Then, the robot will release the air in the body and sink to the bottom of the pool.
4.7 Removing the robot from the swimming pool
① The robot will automatically stop at the pool waterline after the cleaning task is completed or when the battery level is low. After the robot stops at the waterline, the app will notify you. Please remove the robot from the swimming pool and shut it off as soon as possible.
Diagram shows the robot at the pool waterline.
② If the robot has not been removed after staying at the waterline for 3-10 minutes, it will automatically sink and stop at the bottom edge of the swimming pool. Then, you can use the app or remote controller to call the robot to the waterline.
Diagram shows the robot at the bottom edge of the pool.
③ When the robot stops at the bottom edge of the swimming pool, use the hook to lift it out of the pool.
Diagram shows using a hook to lift the robot.
④ Remove the robot from the pool and turn it off.
Diagram shows the robot being turned off.
4.8 Cleaning the filter basket
We strongly advise cleaning the filter basket after each cleaning task.
Diagrams illustrate the steps: ① Open the robot compartment cover. ② Remove the filter basket. ③ Open the filter basket cover and remove the debris. ④ Rinse the filter basket.
Note: Please clean the filter basket in time. A clogged filter can affect the overall cleaning performance of the robot, making it difficult to generate suction or trap dirt and debris in the filter basket. If cleaning has no effect, the filter basket needs to be replaced.
4.9 Using the Airrobo mobile app
Diagrams show: ① Search in Google Play or the App Store for "Airrobo," or scan the QR code. ② Sign up and log in to the app. The app screens for registration and login are depicted.
Note: Check the following items before the connection:
- Location on your phone is enabled and the app is allowed to access the location.
- Bluetooth on your phone is enabled.
- Wi-Fi signal coverage is good.
- Your phone is close to the robot (within 5 meters) for better connection.
Diagram shows a phone within 5m of the robot, with an app icon.
④ Select the cleaning mode. Select the cleaning mode you want. Then, the robot will start working in the selected mode.
⑤ Remotely control the cleaning. You can remotely control the movement direction of the robot.
⑥ Perform spot cleaning. The robot will perform spot cleaning with the current position as the center.
4.10 Resetting the device
Note: After you reset the device, all settings of the robot will be cleared, including the Bluetooth and Wi-Fi connection history.
Diagram shows the robot with directional arrows indicating a reset sequence: Rotate in the order of 1-2-1-2-3-2 within 5 seconds.
5. Daily Maintenance
For optimal product performance, follow these instructions to maintain the robot.
5.1 After daily use
- Clean the robot and filter basket after each cleaning.
- Keep away from direct sunlight.
- Make sure that the charging port is dry before charging.
5.2 Every 3-4 months or after a deep cleaning cycle (when the pool is dirty)
- Check to make sure that there is no debris in the roller brushes, tracks, and gears.
5.3 Every 12 months or when the robot is found to be working/rotating slowly
- Check the tracks and roller brushes for wear. If they are worn, replace them.
6. Off-season Storage
If the robot will not be used for a long time, perform the following storage steps:
- Thoroughly clean and dry the filter basket, roller brushes, and tracks.
- Ensure that there is no residual water in the cleaner.
- Fully charge the robot before storage. Place it in a well-ventilated, cool place with a temperature between 5°C and 45°C (41°F and 113°F) and a humidity below 80% RH. Avoid direct sunlight, rain, or frost.
- The battery should be charged at least every 3 months to prevent over-discharge.
- Do not leave the robot within the reach of children or people with reduced physical, sensory, or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction.
7. Parts Replacement
7.1 Roller brush replacement
Diagrams illustrate roller brush replacement: On the back of the roller brush belt, peel off the silicone buckles fixing the mounting grooves. Remove all the silicone buckles, replace the roller brush belt with a new one, align the silicone buckles with the mounting grooves, and press the buckles to fix them in the grooves.
7.2 Track replacement
① Remove the side panels:
Remove the two screw covers. Using a Phillips screwdriver to unscrew the two screws holding the side panels and track panels in place. Remove the side panels and track panels and set them aside.
Diagram shows removing screw covers and side panels.
② Clean: Clean the inside of the side panels and dry them with a paper towel or cloth.
③ Replace: Replace the tracks as required.
Diagram shows removing the tracks and cleaning the inside of the side panels.
8. FAQs
If an issue persists after the suggested solutions are implemented, contact customer support for assistance.
| Issue | Possible Causes | Solutions |
|---|---|---|
| The robot does not charge. | The power outlet has no power. | Check whether the power outlet is working. |
| The power cord is not properly connected to the power outlet. | Check the connection between the power cord and the power outlet. | |
| The connection between tpower adapter and robot is loose. | Check the connection between the robot and the adapter. | |
| The robot does not work or the indicator does not turn on. | The power adapter does not work. | Check whether the charging LED is displayed when the adapter is connected to the robot. If not, replace the charger. |
| Water entered the charging port. | Dry the charging port and try charging again. | |
| The robot does not have enough battery. | Use the robot after fully charging it. | |
| The robot switch fails. | Try turning the robot off and on again. | |
| The battery is low. | Use the robot after fully charging it. | |
| The robot does not climb walls. | Check whether the robot works in floor cleaning mode and cleans only the floor. | Switch to wall cleaning mode. |
| The filter basket is clogged. | Clean the filter basket. | |
| There is algae on the wall and the pH value is not right. | Check the levels of chemicals in the water. Poor water quality can allow algae to grow, making walls slippery. In this case, adjust the water quality and scrub the walls. | |
| The robot moves in circles. | The tracks and/or roller brushes are worn. | Replace the tracks and/or roller brushes. |
| The filter basket is clogged. | Clean the filter basket. | |
| Debris gets stuck on the tracks or roller brushes. | Remove debris from tracks or roller brushes. See page 8 for parts replacement instructions. | |
| The robot stops underwater and the fault indicator indicates that the motor or water pump is blocked | Debris gets stuck on the tracks or roller brushes. | If the motor is stuck, check whether the left/right track can be manually rotated. If not, check for obstructions on the track. |
| Debris blocks the water pump motor impeller. | If the water pump motor is stuck, check for obstacles on the impellers. | |
| Every robot has undergone rigorous testing before leaving the factory, including underwater testing. Therefore, there may be a small amount of water droplets or dirt remaining inside. Please feel free to use the robot normally. | This does not affect the operation of the robot. |
9. Declaration of Conformity
9.1 WEEE Disposal and Recycling Information
All products bearing this symbol are waste electrical and electronic equipment (WEEE as in directive 2012/19/EU) which should not be mixed with unsorted household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment, appointed by the government or local authorities. Correct disposal and recycling will help prevent potential negative consequences to the environment and human health. Please contact the installer or local authorities for more information about the location as well as terms and conditions of such collection points.
9.2 FCC compliance statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference, and
- this device must accept any interference received, including interference that may cause undesired operation.
Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
9.3 FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
This equipment should be installed and operated with a minimum distance of 20 cm between the radiator and your body (for Robotic Pool Cleaner).
9.4 EU RF Exposure statement
This equipment should be installed and operated with a minimum distance of 20cm between the radiator & your body. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.
9.5 IC Radiation Exposure Statement
- This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
- This equipment should be installed and operated with minimum distance of 20 cm between the radiator and your body (for Robotic Pool Cleaner).
- Cet équipement est conforme aux limites d'exposition aux rayonnements de la IC établies pour un environnement non contrôlé. Cet émetteur ne doit pas être co-localisé ou fonctionner en conjonction avec une autre antenne ou un autre émetteur.
- Cet équipement doit être installé et fonctionner à au moins 20cm de distance d'un radiateur ou de votre corps (pour nettoyer de piscine robot).
9.6 ISEDC TO CANADIAN USERS
CAN ICES-3(B)/NMB-3(B)
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions:
- This device may not cause interference.
- This device must accept any interference, including interference that may cause undesired operation of the device.
This Class B digital apparatus complies with Canadian ICES-003. This device complies with RSS-247 of ISEDC. Operation is subject to the condition that this device does not cause harmful interference.
9.7 EU Declaration of Conformity
Product description: Robotic Pool Cleaner
Type designation(s): PC200, CP400
Hereby we, Name of manufacturer: Best Epoch Technology Co., Ltd. Address: 2201, Block C1, Nanshan I Park, No. 1001 Xueyuan Road, Nanshan District, Shenzhen City, P.R.CHINA declare under our sole responsibility that the product described above is in conformity with the relevant Union harmonization legislations: European Directive (Radio Equipment Directive 2014/53/EU, Electromagnetic Compatibility Directive 2014/30/EU)
The following harmonized standards and/or other relevant standards have been applied, which included for Article 3.1a Health, Article 3.1b EMC, Article 3.2 Radio Spectrum, Article 3.1a Electrical Safety requirements:
- EN IEC 55014-1:2021
- EN IEC 55014-2:2021
- EN IEC 61000-3-2:2019+A1:2021
- EN 61000-3-3:2013+A1:2019+A2:2021
- ETSI EN 301 489-1 V2.2.3 (2019-11)
- ETSI EN 301 489-17 V3.2.4 (2020-09)
- EN 300 328 V2.2.2 (2019-07)
- EN IEC 62311:2020
- EN IEC 60335-2-41:2021+A11:2021
- EN 60335-1:2012+A11:2014+A13:2017+A1:2019+A14:2019+A2:2019+A15:2021
- EN 62233:2008
The performed the conformity assessment according to the European Directive, The laboratory issuing the report is Bay Area Compliance Laboratories Corp.(Dongguan). This declaration of conformity is issued under the sole responsibility of the manufacturer.
Signed for and on behalf of: Best Epoch Technology Co., Ltd. Place: Shenzhen, China.
