ASSA ABLOY Accentra nexTouch Keypad Access Sectional Mortise Lock

Installation and Programming Instructions

WARNING: This product can expose you to lead, which is known to the state of California to cause cancer and birth defects or other reproductive harm. For more information, go to www.P65warnings.ca.gov. (08/2018)

Retrofitting or modifying this product may impact fire rating, safety features, and warranty. Consult with code specifications to ensure compliance with all codes and ratings.

Tools Needed

Installation Steps

1. Determine Handing

The hand of a door is determined from the secure side of the door. The term "secure" means the side from which you unlock and enter.

Diagram Description: A mortise lock mechanism is shown. Key components labeled include the Deadbolt and Latchbolt. The Latchbolt has a beveled edge that must face the strike. The RED Locking Slide should face the secure side of the door.

A key cylinder is used for cylinder option installation. A thumbturn is used when the mortise lock is equipped with a deadbolt.

2. Hand Latchbolt & Hubs (If Necessary)

This step involves adjusting the latchbolt and hubs.

Diagram Description: The process of adjusting the latchbolt is illustrated. It involves inserting a flat head screwdriver to pry the latch head up and rotating it to the correct orientation. Another part of the diagram shows pushing the locking slide to rotate it, ensuring the red mark on the locking slide is on the secure side of the door.

3. Prepare Door

Diagram Description: This section shows drilling procedures for the door. It illustrates drilling through holes 1/2 way through the door and then completing from the other side to prevent splitting.

Outside of Door:

Inside of Door:

4. Prepare Frame & Install Strike

Hardware: 2 x #12-24x1" Flat Head Combo Screw.

Diagram Description: The diagram shows the preparation of the door frame and the installation of the strike plate. It indicates that this preparation is standard with or without a deadbolt.

Use a #3 Phillips head screwdriver (?) for installation. An optional strike box can be used.

5. Install Mortise Lock

Hardware: 2 x #12-24x1" Flat Head Combo Screw.

Diagram Description: The diagram illustrates the insertion of the mortise lock into the door pocket from the inside of the door.

Ensure the mortise pocket is free from debris. Do not tighten screws until Step 10. Use a #3 Philips head screwdriver (?).

6. Install Key Cylinder (if applicable)

For Cylinder Option ONLY

Diagram Description: The diagrams show the process of installing the key cylinder into the lock from the outside of the door.

It may be necessary to loosen the cylinder set screw before installing the cylinder. Hand tighten the cylinder until it is snug against the door with the Accentra logo horizontal. Use a #2 Philips head screwdriver (?) to tighten the cylinder set screw.

Test Operation: Ensure the cylinder operates correctly.

7. Install Rose Trim - all types

Instructions: Adjusting for 1-3/4" to 2-1/4" Door (if necessary). Use the screw pack for thicker doors at this step. Use appropriate fastener lengths to ensure proper installation.

Hardware: 2 x #8-32x1" Pan Head Screw with Thread Locker (For 1-3/4" Door).

Diagram Description: The diagram shows how to attach the rose trim to the lock mechanism on both the inside and outside of the door.

Tighten screws securely, but avoid overtightening and warping the door. Use a #2 Philips head screwdriver (?).

8. Prepare Levers

Diagram Description: The diagram shows the inside spindle and the inside and outside levers.

Loosen the Inside Spindle 1/2 to 1 turn until the Correct Orientation is achieved.

9. Install Levers

Diagram Description: The diagram illustrates pushing the levers together and securing them with a set screw.

Pushing levers together, use a hex wrench (? 3/32") to tighten the set screw securely against the spindle.

10. Install Thumbturn (if applicable)

For Deadbolt Option ONLY

Hardware: 2 x #6x3/8" Oval Head Screw.

Diagram Description: The diagram shows the installation of the thumbturn on the inside of the lock mechanism.

Use a #2 Philips head screwdriver (?).

Test Operation: The deadbolt retracts and extends by thumbturn and key. Once extended, it will also retract by lever. The latchbolt retracts and extends by levers and key.

11. Install Armor Front

Hardware: 2 x 8x32-1/4" Flat Head Screw.

Diagram Description: The diagram shows attaching the armor front plate to the lock assembly.

The Accentra logo will be at the top and visible when installed. Tighten lockbody screws before installation of the front. Do not bow the front of the lock case by overtightening. Use a #2 Philips head screwdriver (?).

Test Operation Again: Perform a final test of the lock's operation.

12. Install Keypad

Diagram Description: The diagram shows the keypad unit and its connection to the inside lock mechanism via a cable.

13. Install Inside Mounting Plate

Hardware: 2 x #10-32x3/4" Pan Head Screw with Washer (For 1-3/4" Door).

Diagram Description: The diagram illustrates attaching the inside mounting plate to the door.

Choose fasteners appropriate for your door thickness. Use a #2 Philips head screwdriver (?) and a 3/32" Hex Wrench (?).

14. Attach Cables to Inside Lock

Diagram Description: The diagram shows the internal cables being connected to the inside lock assembly.

Cables must be clear of all fastener holes.

15. Install Inside Lock

Hardware: 3 x #8-32x3/8" Pan Head Screw (Black).

Diagram Description: The diagram shows the inside lock assembly being secured to the mounting plate.

Use a #2 Philips head screwdriver (?).

16. Install Batteries & Cover

Diagram Description: The diagram shows the installation of batteries (?) into the lock and the placement of the cover.

Note: Optional Network or Accentra Key module must be installed BEFORE batteries. See Installation Options.

Congratulations, you've installed the accentra nexTouch™ Keypad Access Sectional Mortise Lock! Continue to customize your product.

Installation Options

Network or Accentra Key Module

The module must be installed BEFORE batteries. Remove batteries (?) if adding a module to an existing unit.

The Accentra Key module enables access with physical (cards and fobs) and mobile credentials ONLY. Creation and use of User PIN codes are disabled.

Programming Instructions

Keypad Components:

Inside Lock Components:

Programming Procedures

1. Creating Master PIN Code

Creating a Master PIN Code must be performed upon installation or after resetting the lock to factory default. Programming and use of the lock is not possible until this step has been successfully completed.

Steps:

  1. Press (Touchscreen) or ✔️ (Push Button) to wake the lock.
  2. The display will show: "Register Master Code. Press the gear key (⚙️) to continue."
  3. Enter a 4-8 digit Master PIN Code.
  4. Press the gear key (⚙️) to continue. The display will show: "Enter a 4-8 digit PIN code. Press the gear key to continue."
  5. For Deadbolt Installed: Press 1. For No Deadbolt: Press 3.
  6. Press the gear key (⚙️). The display will show "Registered."
  7. Press the check key (✔️). The display will show "Completed."

2. Creating User PIN Codes

Master PIN code must be created first. Max User Codes = 100 without Network Module / 500 with Network Module.

The Accentra Key module enables access with physical (cards and fobs) and mobile credentials ONLY. Creation and use of User PIN codes are disabled.

Steps:

  1. Press (Touchscreen) or ✔️ (Push Button) to wake the lock.
  2. Enter Master PIN code. Press the gear key (⚙️). The display will show: "Menu Mode, enter number."
  3. Press 2. The display will show: "Register *User code. Press the gear key to continue."
  4. Press 1. The display will show: "Register User code. Press the gear key to continue."
  5. Enter a 4-8 digit PIN code.
  6. Press the gear key (⚙️). The display will show: "PIN code registration. Enter a 4-8 digit PIN code. Press the gear key to continue."
  7. Press the check key (✔️) to complete. The display will show "Registered."
  8. To add more User Codes: Press Enter 4-8 digit PIN code, then Press ✔️.
  9. To end programming: Press ✔️. The display will show "Completed."

3. Locking & Unlocking Door with Registered Master or User PIN Code

The Accentra Key module enables access with physical (cards and fobs) and mobile credentials ONLY. Creation and use of User PIN codes are disabled. Master PIN code is only used for programming and configuring the lock with the Accentra Multi-Family configuration app and will not unlock the door.

With One Touch Locking Enabled:

OR

Enter PIN Code: Press ✔️.

4. Locking Door with Privacy Button

Privacy Button pressed once will lock the door (if Automatic Re-lock is disabled).

To activate Privacy Mode, press and hold the Privacy Button.

Resetting Lock to Factory Default

When the lock is reset to factory defaults, all user codes (including the Master PIN code) are deleted, and all programming features are reset to original default settings.

IMPORTANT: The Reset Button is on the Inside Lock. The keypad remains assembled.

  1. Remove the battery cover with the supplied hex wrench (?) and then remove batteries (?).
  2. Remove the network module if installed.
  3. Using a #2 Philips head screwdriver (?), remove the inside lock from the door to access the reset button on the back of the lock. Cables may stay connected.
  4. Reinstall four (4) AA batteries (?).
  5. Press and hold the reset button for 3 seconds.
  6. While continuing to press the reset button, temporarily remove one (1) AA battery (?).
  7. Reinstall the battery (?).
  8. Release the reset button and wait approximately 15 seconds.
  9. Reassemble the inside lock.
  10. If utilizing a network module, remove batteries (?), insert the module, and reinstall batteries (?).

Upon reset, Master PIN Code creation is the only option available and must be performed prior to any other programming of the lock.

Definitions

Feature Programming Through Menu Mode

Using Master PIN code*

Steps:

  1. Touch (Touchscreen) or key (✔️ Push Button) to wake the lock.
  2. Enter 4-8 digit master PIN code* followed by the gear key (⚙️). Lock Response: "Menu mode, enter number (Enter digit corresponding to the function to be performed), press the key to continue."
  3. Follow the voice commands.
  4. Press the gear key (⚙️) to complete the process and conclude the programming session.

*The Master PIN code must be registered prior to any other programming of the lock.

Menu Navigation Example:

Default settings are shown in bold.

Programming Troubleshooting

SymptomSuggested Action
Lock does not respond.
  • Touchscreen models: Press Accentra logo to activate.
  • Push Button models: Press ✔️ key to activate.
  • Check batteries (?) are installed correctly (polarity). Replace batteries if needed.
  • Ensure cables are fully connected on the inside lock and not crimped.
  • Apply 9V battery to terminals on the keypad for emergency power.
Lock wakes but does not respond. Lights dim.Batteries may not have enough power. Replace batteries (?).
Lock chimes to indicate code acceptance, but door will not open.
  • Check for other locking devices (e.g., deadbolt).
  • Check door gaps for foreign objects.
  • Ensure motor cable is firmly connected to the PC board.
  • Check that the locking slide moves freely and is clear of debris.
Lock operates to allow access, but will not automatically re-lock.
  • Ensure Auto Re-lock Mode is enabled by the Master user.
  • Replace batteries (?).
  • Ensure Escape Return Mode and Passage Mode are disabled.
User/Passage PIN codes will not register.
  • Master user must create/manage PIN codes.
  • PIN codes must be 4 to 8 digits.
  • PIN code may already be registered.
  • If Accentra Key module is installed, PIN codes are disabled.
  • PIN codes must be entered within 20 seconds of keypad activation.
  • Check or gear symbols cannot be used in PIN codes.
  • Ensure All Code Lockout Mode is disabled by the Master user.
Upon entering a User/Passage PIN code and pressing the key, the lock chimes an error or times out without responding.
  • Digits entered were incorrect or incomplete. Re-enter 4-8 digits followed by the check key (✔️).
  • Master user may have deleted the PIN code.
  • PIN code may have expired.
  • If Accentra Key module is installed, PIN codes are disabled.
  • PIN codes must be entered within 20 seconds of keypad activation.
TS lock displays "Low Battery" on keypad. PB lock Accentra logo flashes red.Replace all four (4) AA batteries (?) with new ones.
The lock operates, but it does not chime.Ensure Volume is set to Low or High by the Master user.
Lock will not enter Privacy Mode.
  • Ensure Privacy Mode is enabled by the Master user.
  • Ensure door gap is correct.
  • Hold the Privacy Button longer.

NOTE: When batteries (?) are replaced, Network Module locks have a real-time clock that will be set through the User Interface (UI). It is recommended to verify the correct date and time, particularly for locks operating under Daylight Saving Time (DST).

Factory Settings

SettingsFactory Setting
Master PIN CodeRegistration required*
All Code LockoutDisabled
Automatic RelockDisabled
Escape Return ModeDisabled
Inside Indicator LightEnabled
Language SettingEnglish
One Touch LockingEnabled
Privacy ModeDisabled
Shutdown Time60 Seconds
Volume SettingHigh
Wrong Code Entry Limit5 Times

*The Master PIN code must be registered prior to any other programming of the lock.

For easy 3D instructions, download the BILT mobile app.

Compliance and Support

FCC Compliance:

This device complies with part 15 of the FCC Rules. Operation is subject to two conditions: (1) it may not cause harmful interference, and (2) it must accept any interference received, including interference that may cause undesired operation. Any changes or modifications not expressly approved by the manufacturer may void the user's authority to operate the equipment.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. If interference occurs, try to correct it by:

Modifications not expressly approved by the manufacturer could void your authority to operate the equipment under FCC rules.

Industry Canada Compliance:

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

FCC and IC RF Radiation Exposure Statement:

This equipment complies with FCC and IC RF Radiation exposure limits set forth for an uncontrolled environment. This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter.

Support Contacts:

ASSA ABLOY ACCENTRA™ provides a comprehensive range of high-performance door hardware and streamlined digital access control solutions for commercial, institutional, and multi-resident facilities.

THE ASSA ABLOY GROUP is the world's leading manufacturer and supplier of locking solutions, dedicated to satisfying end-user needs for security, safety, and convenience.

ASSA ABLOY ACCENTRA is a business associated with ASSA ABLOY Access and Egress Hardware Group, Inc., an ASSA ABLOY Group company. Copyright © 2024, ASSA ABLOY Access and Egress Hardware Group, Inc. All rights reserved.

Models: NTM617-ACC, NTM617-ACC NexTouch Keypad Access Sectional Mortise Lock, NexTouch Keypad Access Sectional Mortise Lock, Keypad Access Sectional Mortise Lock, Access Sectional Mortise Lock, Mortise Lock, Lock

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