ASSA ABLOY nexTouch™ Electronic Interconnected Touchscreen Installation and Programming Instructions

Before You Begin

Mark Door Reference Lines.

1. Preparing Door (if necessary)

Ensure door preparation meets specifications. Backset can be 2-3/8" or 2-3/4". Minimum door thickness is 1-3/8" and maximum is 1-3/4".

Note: Altering or modifying this product may impact fire rating, safety features, and warranty. Consult compliance and ratings.

2. Installing Strike Plates

Install strike plates as required for the door frame.

3. Determining Handing

The hand of a door is determined from the secure side of the door (the side from which you initially unlock and enter).

Changing Handing (if necessary)

Instructions are provided for changing the lock from left hand to right hand. Ensure the bolt is in the retracted (unlocked) position before installation.

4. Installing Fire Cups

Both Fire Cups and a UL marked Latchbolt must be used to qualify for UL listing.

5. Adjusting Deadbolt Latch

If an adjustable deadbolt latch is provided, adjust it to the correct backset position (2-3/8" or 2-3/4").

6. Installing Deadbolt Latch & Latchbolt

Ensure the arrow stamped on the deadbolt is UP. The curved edge of the latchbolt should face the direction the door closes. The bolt must be in the retracted (unlocked) position. Ensure the mechanism is horizontal.

7. Installing Touchscreen Escutcheon

Mount the exterior touchscreen and ensure the bolt is in the retracted position.

8. Installing Exterior Deadbolt

Secure the exterior deadbolt assembly to the door.

9. Installing Lock Chassis

Install the interior lock chassis. Ensure the bolt is in the retracted position.

10. Securing Back Plate to Door

Attach the back plate to the door using the provided screws. Ensure the wire harness is routed correctly to avoid pinching.

11. Testing Deadbolt & Latchbolt Operation

Test the operation of the deadbolt and latchbolt. For NTC623-ACC, test the key operation.

12. Attaching the Cable Assembly

Align and connect the wire connectors. Gently tug on the cables to ensure they are secure. Ensure the cable is routed as shown to avoid interference.

Installing Interior Lock

Complete the installation of the interior lock components.

Installing Batteries & Cover

Install batteries into the interior lock and attach the cover. Ensure the lock is properly fitted before fastening.

Programming Instructions

Creating Master PIN Code

Creating a Master PIN Code is required upon installation or after resetting the lock to factory default. Programming and use of the lock is not possible until this step is completed. The Master PIN code must be 4-8 digits.

Creating User PIN Codes

Up to 25 user PIN codes can be created (without a network module) or up to 12 with Bluetooth. User codes must be entered within 5 seconds of the touchscreen activating.

Unlocking Door with PIN Code

Activate the touchscreen, enter the Master or User PIN code, followed by the [✓] key.

All Code Lockout Mode

This feature, enabled by the Master code, restricts all user PIN code access. When enabled, a red locked padlock icon appears on the screen.

Automatic Re-lock Time

The unit can be set to re-lock automatically after a successful unlock. The duration can be configured in Advanced Lock Settings.

Inside Indicator Light

Located on the interior lock, this light shows the lock status (locked) and can be enabled or disabled.

Language Setting Mode

Choose English (1), Spanish (2), or French (3) for voice prompts.

Low Battery Warning

A flashing red indicator warns of low battery power. Use the cylinder key override if battery power is completely lost.

Master PIN Code

Used for programming and feature settings. Must be created before any other programming.

Network Module Setting

If an optional Network Module is installed, this setting allows the lock to connect with a network controller.

One Touch Locking

When the latch is retracted, activating the keypad will extend the latch. Alternatively, any valid PIN code can re-lock the door when One-Touch Re-lock is disabled.

Privacy Mode

Disabled by default. Pressing the privacy button for 4 seconds puts the lock in do-not-disturb mode (all PIN codes disabled).

Shutdown Time

The unit will shut down (flashing red) for sixty (60) seconds after the wrong code entry limit (5 attempts) is met.

Tamper Alert

An audible alarm sounds if the exterior lock is forcibly removed.

User PIN Code

Operates the lock. Maximum number of user codes varies by network module: up to 25 with Z-Wave Plus or Zigbee, up to 12 with Bluetooth. Without a network module, the maximum is 25.

Volume Setting Mode

Sets the volume for PIN code verification: Low (default), High, or Silent.

Wrong Code Entry Limit

After five unsuccessful PIN code entry attempts, the unit shuts down for sixty (60) seconds.

Menu Mode Using Master PIN Code

1. Touch the screen to activate.
2. Enter the Master PIN code followed by the [✓] key.
3. Enter the digit corresponding to the desired function and follow voice commands.

Unlocking Door with RFID

Refer to "Customizing Lock Using Settings Mode" for RFID unlocking instructions.

Testing Final Latchbolt Operation

Verify the latchbolt operation after installation.

Changing Lock: Replacing Cylinder

To remove the cylinder: A. Remove touchscreen from door. B. Remove pan head screw. C. Remove cylinder.

Resetting Lock to Factory Default

1. Remove battery cover and batteries.
2. Remove the interior lock to access the reset button hole.
3. Re-insert batteries and hold the reset button for 3 seconds.
4. While holding the reset button, insert the remaining battery and hold for an additional 3 seconds.
5. Release the reset button.
6. Re-install the interior lock.

Note: Upon reset, Master PIN Code creation is the only available option and must be performed first.

Troubleshooting

Symptom: Lock does not respond (door is open and accessible)

• Ensure touchscreen is activated properly.
• Check battery installation and orientation.
• Replace batteries if discharged.
• Verify touchscreen harness connection and that it is not pinched.

Symptom: Lock does not respond (door is locked and inaccessible)

• Batteries may be completely discharged. Use the mechanical key to gain entry and replace batteries.

Symptom: Unit shows no reaction after a while, lights dim

• Batteries do not have enough power. Replace batteries.

Symptom: Unit chimes but door will not open

• Check door gaps for foreign objects.
• Verify wire harness connection to the PCB.

Symptom: Unit operates but will not automatically re-lock

• Check if Auto Re-lock Mode is enabled.
• If low battery indicator is lit, change batteries.

Symptom: PIN codes will not register

• PIN codes must be 4-8 digits.
• The same PIN code cannot be used for multiple users.
• Contact the Master user for registration/management.
• User codes must be entered within 5 seconds.

Symptom: Unit displays 'invalid code' or times out

• Lockout Mode may be enabled. Contact the Master user.

Symptom: Red padlock icon appears with different tones

• Check if the lock is set to Lockout Mode. Contact the Master user.

Symptom: Unit makes no sound

• Check if Silent Mode is enabled.

Symptom: Unit responds 'Low Battery'

• Replace all four AA Alkaline batteries.

Symptom: Unit responds 'Wrong number of digits'

• Re-enter the correct code followed by the [✓] key.

Symptom: Bolt will not extend and motor is grinding

• Enter Master PIN code, navigate to Advanced Lock Settings, and select re-hand the lock. Test operation.

Symptom: Door is binding

• Check door and frame alignment.
• Ensure hinges are not loose or worn.

Symptom: Bolt will not deadlock

• Check clearance of the bolt within the strike-side jamb.
• Check alignment of bolt and strike.

Symptom: Bolt does not extend or retract smoothly

• Check bolt and strike alignment.
• Verify door preparation and re-bore holes if necessary.
• Ensure touchscreen wire harness is routed properly.
• Verify the bolt is installed with the correct side up.

Symptom: Keypad numerics are scrolling

• Remove interior escutcheon and check wire terminals.
• Ensure wire harness lies flat and is routed through the wire hook without pinching.

Factory Settings

• Master PIN Code Registration: Required
• Automatic Re-lock: Disabled
• Inside Indicator Light: Disabled (Off)
• One Touch Locking: Enabled
• Privacy Button Setting: Disabled
• Volume Setting: Low
• Language Setting: English
• Lockout Mode: Disabled
• Wrong Code Entry Limit: 5 Times
• Shutdown Time: 60 Seconds

FCC Compliance

This equipment complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Warning: Changes or modifications not expressly approved by ASSA ABLOY could void the user's authority to operate the equipment.

Industry Canada Compliance

This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations.

RF Radiation Exposure Statement

This equipment complies with FCC and IC RF Radiation exposure limits for an uncontrolled environment. It should be installed and operated with a minimum distance of 10cm between the radiator and your body. The antenna must not be co-located or operating in conjunction with any other antenna or transmitter.

Manufacturer: ASSA ABLOY / ASSAABLOY

Product Support: 1-800-810-9473

Copyright © 2020, 2023, ASSA ABLOY Access and Egress Hardware Group, Inc. All rights reserved.

Class B Equipment