Introduction
Read and understand this entire manual before allowing a child to use this product. For assistance, contact Razor. DO NOT RETURN TO STORE.
NOTE: Manual illustrations are for demonstration purposes only. Illustrations may not reflect the exact appearance of the actual product. Specifications are subject to change without notice.
Please have your product along with the 19-character product I.D. code with you before contacting Razor for warranty assistance and/or replacement parts.
Product I.D. Code: ____________________ - ____________________ - ____________________
Contents
- Safety Warnings
- Before You Begin
- Assembly and Set-Up
- Charging the Battery/Pre-Ride Checklist
- Usage
- Repair and Maintenance
- Troubleshooting Guide
- Dirt Quad Parts
- Warranty and Contact Information
Safety Warnings
WARNING: Riding a four-wheeled electric product like the Dirt Quad presents potential risks and requires caution. Like any riding product, the Dirt Quad has inherent hazards associated with its use (e.g., falling off or riding into a hazardous situation). Dirt Quads are intended to move, and it is possible to lose control or get into dangerous situations. Riders and supervising adults must recognize that serious injury or death can occur, even with safety equipment. RIDE AT YOUR OWN RISK AND USE COMMON SENSE.
PARENTAL AND ADULT RESPONSIBILITY AND SUPERVISION IS NECESSARY:
Products like this present potential hazards. Parental responsibility is crucial in selecting riding products appropriate to a child's age and supervising children. Not all products are appropriate for every age or size of child. Age recommendations reflect hazards and a child's ability to cope.
- Recommended minimum rider age: 8 years and older.
- Any rider unable to fit comfortably on the Dirt Quad should not attempt to ride it.
- A parent's decision to allow a child to ride should be based on the child's maturity, skill, and ability to follow rules.
- Do not allow children under eight (8) years old to ride the Dirt Quad.
- Keep this product away from small children.
- This product is intended for use only by persons who are completely comfortable and competent while operating it.
- Individuals with mental or physical conditions that may impair their ability to follow safety instructions or understand hazards should not use this product.
- Persons with heart conditions, head, back, or neck ailments, or pregnant women, should be cautioned against operating this product.
- DO NOT EXCEED THE WEIGHT LIMIT OF 120 lb (54 kg). Rider weight does not necessarily correlate with appropriate size or ability to maintain control.
Check and Maintain Product Conditions
Before use, check that all chain guards, covers, and guards are in place and serviceable. Ensure the brake functions properly and tires are inflated with sufficient tread. Maintain and repair the product according to manufacturer specifications using authorized replacement parts. Do not modify the original design.
Acceptable Riding Practices and Conditions
- Always check and obey local laws and regulations regarding where the Dirt Quad may be used.
- Ride defensively. Watch for obstacles that could catch wheels or cause loss of control. Avoid pedestrians, skaters, skateboards, scooters, bikes, children, and animals. Respect the rights and property of others.
- The Dirt Quad is intended for use on private property and closed courses, not on public streets or sidewalks. Do not ride where pedestrian or vehicle traffic is present.
- Do not activate the speed control unless you are on the Dirt Quad in a safe, outdoor environment suitable for riding.
The normal powered maximum speed is approximately 8 mph (13 km/h), affected by rider weight, inclines, and battery charge. Avoid excessive speeds, especially on downhill rides.
This product is manufactured for performance and durability but is not impervious to damage. Jumping or aggressive riding can overstress and damage the Dirt Quad. The rider assumes all risks associated with high-stress activity.
Be careful and know your limitations. Risk of injury increases with riding difficulty. The rider assumes all risk associated with aggressive riding activities.
- Maintain a hold on the handlebars at all times.
- Never carry passengers or allow more than one person at a time.
- Never use near steps or swimming pools.
- Keep hands, feet, hair, body parts, clothing, or similar articles away from moving parts (brake, wheels, drive train) while the motor is on.
- Do not touch the brake or electric motor immediately after riding, as they can become very hot.
- Never use headphones or a cell phone while riding.
- Never hitch a ride with another product or vehicle.
- Do not ride in wet or icy weather. Never immerse the electric four-wheeler in water, as electrical and drive components can be damaged or create unsafe conditions.
- Avoid wet, slick, bumpy, uneven, or rough surfaces. Do not ride in mud, ice, puddles, or water.
- Never risk damaging surfaces (e.g., carpet, flooring) by using the electric four-wheeler indoors.
- Do not ride at night or when visibility is limited.
Proper Riding Attire
- Always wear proper protective equipment: an approved safety helmet (with chin strap securely buckled), elbow pads, and kneepads. A helmet may be legally required.
- A long-sleeved shirt, long pants, and gloves are recommended.
- Always wear athletic shoes (lace-up shoes with rubber soles). Keep shoelaces tied and away from wheels, brake, motor, and drive system. Never ride barefooted or in sandals.
Using the Charger
The supplied charger should be regularly examined for damage to the cord, plug, enclosure, and other parts. If damaged, do not charge the unit until the charger is repaired or replaced.
- Use only with the recommended charger.
- Use caution when charging.
- The charger is not a toy. It should be operated by an adult.
- Do not operate the charger near flammable materials.
- Unplug the charger and disconnect it from the unit when not in use.
- Always disconnect from the charger prior to wiping down and cleaning the Dirt Quad with a damp cloth.
FAILURE TO USE COMMON SENSE AND HEED THE ABOVE WARNINGS FURTHER INCREASES RISK OF SERIOUS INJURY. USE AT YOUR OWN RISK AND WITH APPROPRIATE AND SERIOUS ATTENTION TO SAFE OPERATION. USE CAUTION.
Before You Begin
Remove contents from the box. Remove separators that protect components during shipping. Inspect the box contents for scratches, dents, or kinked cables. The Dirt Quad is 95% assembled and packed at the factory, so problems should be minimal even if the box has minor damage.
MAKE SURE POWER SWITCH IS TURNED "OFF" BEFORE CONDUCTING ANY ASSEMBLY OR MAINTENANCE PROCEDURES.
Estimated Assembly and Set-Up Time
Razor recommends assembly by an adult. Allow up to 20 minutes for assembly (not including initial charge time). Allow up to 12 hours for initial charge (see page 4 for charging information).
WARNING: DO NOT USE NON-RAZOR PRODUCTS WITH YOUR RAZOR DIRT QUAD. The Dirt Quad has been built to certain Razor design specifications. The original equipment supplied at the time of sale was selected based on its compatibility with the frame, fork, and all other parts. Certain aftermarket products may or may not be compatible and may void your warranty.
Product ID Locations:
(See locations in diagram above)
- Footstep (Right Side)
- Charger
- Box (Not Shown)
- Bottom of the Frame (Underneath the Unit)
Required Tools
- 5 mm and 6 mm Allen Wrenches (included)
Plastic Bag Contents:
- Charger
- Allen Wrenches
- Owner's Manual
- Handlebar Clamps
Need Help? Visit our website for replacement parts, product support, a list of authorized service centers in the US and customer service contact information at www.razor.com. Please have the product I.D. code (located on the white label of your product) available for better assistance. Additional Customer Service contact information is listed at the back of this manual.
Assembly and Set-Up
Turn power switch off before conducting any assembly or maintenance procedures.
Attaching the Handlebars
Required Tool: 6 mm Allen Wrench (included)
WARNING: Failing to properly adjust and tighten the bolts that affix the handlebars can cause you to lose control and crash.
Inflating the Tires
Tires are inflated when shipped but may lose pressure during transit. Inflate tires to the correct PSI before first use. Lower air pressure can result in shorter ride time. Periodically check all four tires and reinflate when needed.
Using a bicycle tire pump equipped for a Schrader valve, inflate the tires to the PSI indicated on the sidewall of the tire.
WARNING: Do not use the Dirt Quad for the first time until you have inflated the tires to the correct PSI. Failure to do so may damage your Dirt Quad and void your warranty.
WARNING: Do not overinflate, as this could damage the tire or wheel.
Note: Pressurized air supplies at gas stations are for high-volume automobile tires. If used, ensure the pressure gauge works and use very short bursts to inflate to the correct PSI. Release excess pressure immediately if overinflated.
Testing the Brake
To use the brake, squeeze the brake lever. The lever has an adjuster to compensate for cable stretch or fine-tune engagement. If the brake is not engaging properly, follow instructions for adjusting the brake on page 5.
Need Help? Visit our website for replacement parts, product support, a list of authorized service centers in the US and customer service contact information at www.razor.com. Please have the product I.D. code (located on the white label of your product) available for better assistance. Additional Customer Service contact information is listed at the back of this manual.
Charging the Battery
Your Dirt Quad may not have a fully charged battery; charge it before use.
- Initial charge time: 12 hours.
- Recharge time: Up to 12 hours, even if the light turns green. Recommended maximum charging time is 24 hours.
- Always charge the battery immediately after riding.
- Fully charge the battery before storing for extended periods.
- Unplug the charger from the wall outlet when not in use.
- Failure to recharge the battery periodically may result in a battery that will not accept a charge.
- Make sure the Dirt Quad's power switch is turned OFF when the unit is not in use. If the power switch is left on for an extended period, the battery may reach a stage where it will no longer hold a charge.
To ensure long battery life, never store the product in freezing or below freezing temperatures, as this will permanently damage the battery.
Run time: Up to 40 minutes of continuous ride time. Run time may vary depending on riding conditions, rider weight, climate, and proper maintenance. Constant stopping and starting may shorten ride time. Battery life can vary depending on proper maintenance and usage.
Step 1: Plug the charger plug into a wall outlet. The light on the charger should be green.
Note: If the green light (LED) does not turn on, try a different outlet.
Step 2: Make sure the power switch is in the OFF position. Plug the charger into the charger port on the Dirt Quad. The light on the charger should turn red during charging. The light will turn green again when charging is complete.
WARNING: Use ONLY with the recommended charger. Batteries are only to be charged under adult supervision. The charger is not a toy. Always disconnect the charger before wiping down and/or cleaning the Dirt Quad with a damp cloth.
The charger supplied with the Dirt Quad should be regularly examined for damage to the cord, plug, enclosure, and other parts. If damaged, the Dirt Quad must not be charged until the charger is repaired or replaced.
Chargers have built-in overcharge protection. If the charger gets warm during regular use, this is normal. If it does not get warm, it does not mean it is not working properly.
Charger Light Indicators:
- Wall outlet - Green (Stand By)
- Wall outlet and Unit - Red (Charging)
- Charging complete - Green (Charged)
Note: Continue charging the unit even if the light turns green before 12 hours.
WARNING: Failure to recharge the battery at least once a month may result in a battery that will no longer hold a charge.
Pre-Ride Checklist
- Brake: Check for proper function. Squeeze the brake lever; it should provide positive braking action. When the speed control is on, the brake cut-off switch will stop the motor.
- Tires: Periodically inspect tires for excess wear and replace as needed. Check tire pressure and inflate as needed. Flat inner tubes can be patched or replaced.
- Frame, Fork and Handlebars: Check for cracks or broken connections. Inspect regularly for bends or breaks from impacts.
- Hardware/Loose Parts: Check and secure all fasteners before every ride. Ensure there are no unusual rattles or sounds from loose parts or broken components. If the unit is damaged, do not ride. Refer to "Safety Warnings" on page 1.
- Safety Gear: Always wear proper protective equipment: an approved safety helmet (with chin strap), elbow pads, and kneepads. A helmet may be legally required.
- A long-sleeved shirt, long pants, and gloves are recommended.
- Always wear athletic shoes (lace-up shoes with rubber soles). Keep shoelaces tied and away from moving parts. Never ride barefooted or in sandals.
- Laws and Regulations: Always check and obey local laws and regulations.
- Insurance: Do not assume your insurance policies cover electric product use. Check with your insurance company or agent.
- Storage: Prolonged exposure to UV rays, rain, and elements can damage materials. Store indoors when not in use.
Usage
Starting the Dirt Quad
To start, turn on the power switch, place both hands on the handlebars, and apply the throttle with the right hand (A).
Stopping the Dirt Quad
To stop, release the throttle (A) and apply the brake by squeezing the brake lever (B) until the unit comes to a complete stop.
Note: As an additional safety feature, the Dirt Quad is designed to cut power to the motor when the hand brake is applied.
Repair and Maintenance
Turn power switch "OFF" before conducting any repair or maintenance procedures.
- Read the instructions.
- Remove charger plug.
- Turn the power switch OFF.
- Secure the unit under repair.
- Exercise caution around exposed parts.
- Contact Razor customer service if unsure about any repair or maintenance.
- Repair and maintenance should be performed by an adult only.
Adjusting the Brake
Required Tool: 5 mm Allen Wrench (included)
Step 1: To adjust tension, thread the brake lever adjuster in or out 1/4 to 1/2 turn until the desired brake adjustment is attained. Most adjustments are complete here. If further adjustment is needed, proceed to step 2 for the rear brake.
Step 2: Locate the rear brake caliper and disc brake behind the right rear wheel. The distance of the brake wire between the end of the cable and the anchor bolt should be between 37 and 44 mm. If the rear brake has too much slack, loosen the rear anchor bolt with a 5 mm Allen wrench and pull the brake wire tighter (direction indicated with an arrow).
Step 3: If the brake rotor is dragging on the brake pads, use your fingers to twist the caliper adjuster in either direction until the rotor is centered between the pads.
WARNING: The brake is capable of causing the electric four-wheeler to skid the tire, throwing an unsuspecting rider. Practice in an open area free from obstacles until you are familiar with the brake function. Avoid skidding to a stop, as this can cause loss of control or damage the rear tire(s).
Note: The brake lever contains a safety switch to cut power to the motor when the brake is applied. In an emergency, applying the brake will always stop the product from moving. Do not disable or replace this brake lever with anything other than a genuine Razor replacement part.
Need Help? Visit our website for replacement parts, product support, a list of authorized service centers in the US and customer service contact information at www.razor.com. Please have the product I.D. code (located on the white label of your product) available for better assistance. Additional Customer Service contact information is listed at the back of this manual.
Repair and Maintenance (Continued)
Replacing the Fuse
WARNING: To prevent shock, please follow the instructions accordingly and do not skip or combine any steps.
Replacing the Chain
Required Tools: 6 mm Allen Wrench, 5 mm Allen Wrench (included) and 10 mm Wrench, Phillips Screwdriver (not included)
WARNING: Do not touch motor after use. Motor is (or can be) very hot.
Steps 1-11: Detailed instructions involve using Allen wrenches and a screwdriver to remove the rear wheel, chain guard, and old chain. The chain tensioner is spread to loosen the chain. The new chain is installed, and all components are reassembled and secured.
Chain and Sprocket
The chain may have a "loose spot" and "tight spot" due to sprocket rotational position, which is normal for chain-driven products. Maintain proper chain alignment. If the chain is noisy or rough, check lubrication, tension, and sprocket alignment. The chain tensioner must be aligned and free from binding, and its springs must operate correctly.
WARNING: To avoid a pinch or injury, keep fingers away from moving sprockets and chain.
Battery Care and Disposal
Do not store batteries in freezing or below freezing temperatures. For proper battery maintenance and maximum life, refer to the "Charging the Battery" section on page 4.
CONTAINS SEALED LEAD-ACID BATTERIES. BATTERIES MUST BE RECYCLED.
Disposal: Your Razor product uses sealed lead-acid batteries that must be recycled or disposed of in an environmentally safe manner. Do not dispose of lead-acid batteries in fire, as they may explode or leak. Do not dispose of them in regular household trash. Incineration, landfilling, or mixing with household trash is prohibited by law in most areas. Return exhausted batteries to a federal or state-approved lead-acid battery recycler or a local automotive battery seller. In Florida and Minnesota, it is prohibited by law to throw away lead-acid batteries in the municipal waste stream.
Charger: Regularly examine the charger for damage to the cord, plug, enclosure, and other parts. If damaged, the product must not be charged until the charger is repaired or replaced. Use ONLY the recommended charger.
Wheels: Wheels and drive system are subject to normal wear and tear. Periodically inspect wheels for excess wear and adjust/replace drive train components as required.
Replacement Parts: Frequently requested parts are available at Razor retail partners. For a complete selection, visit www.razor.com.
Repair Centers: For a list of authorized Razor repair centers, check online at www.razor.com. Additional Customer Service contact information is listed on the back of this manual.
In the US and Canada only: For information on recycling rechargeable batteries, call toll-free 1-800-822-8837 or visit http://www.call2recycle.org.
WARNING: If a battery leak develops, avoid contact with the leaking acid and place the damaged battery in a plastic bag. Refer to disposal instructions. If acid contacts skin or eyes, flush with cool water for at least 15 minutes and contact a physician.
WARNING: Battery posts, terminals, and related accessories contain lead and lead compounds. Wash your hands after handling.
Troubleshooting Guide
Product should be fully charged prior to doing any troubleshooting and must be done by an adult ONLY.
Problem | Possible Cause | Solution |
---|---|---|
Product does not run | Product is rolling backwards | Throttle will not engage if the product is rolling backwards. Come to a complete stop and then activate the throttle. |
Undercharged battery | Charge the battery. A new battery should have been charged for at least 12 hours before first use and up to 12 hours after each subsequent use. | |
Product suddenly stopped working while in use | Loose wires or connectors | Check all connectors. Ensure the charger connector is tightly plugged into the charging port and the charger is plugged into the wall. Check all wires and connectors to ensure they are tight. |
Burned-out fuse | The fuse will burn out and automatically shut off power if the motor is overloaded. | |
Short run time (less than 15 minutes per charge) | Motor or electrical switch damage | Contact your local Razor authorized service center for diagnosis and repair. |
Undercharged battery | Charge the battery. A new battery should have been charged for at least 12 hours before first use and up to 12 hours after each subsequent use. | |
Product runs sluggishly | Brake is not adjusted properly | Refer to brake adjustment instructions on page 5. |
Riding conditions are too stressful | Use only on solid, flat, clean, and dry surfaces such as pavement or level ground. | |
Tires are not properly inflated | Inflate tires to the correct PSI as indicated on the sidewall. Refer to instructions on page 3. | |
Product is overloaded | Do not overload the product: no more than one rider, do not exceed weight limit, avoid steep hills, and do not tow objects. | |
Sometimes the product doesn't run, but other times it does | Loose wires or connectors | Check all wires around the motor and all connectors to ensure they are tight. |
Motor or electrical switch damage | Contact your local Razor authorized service center for diagnosis and repair. | |
Product makes loud noises or grinding sounds | Chain is too dry | Apply a lubricant such as 3-in-1™ or Tri-Flow™ to the chain. |
For more troubleshooting tips, a list of available replacement parts, or to locate an authorized Service Center, visit www.razor.com or call toll-free +1 866 467 2967.
Need Help? Visit our website for replacement parts, product support, a list of authorized service centers in the US and customer service contact information at www.razor.com. Please have the product I.D. code (located on the white label of your product) available for better assistance. Additional Customer Service contact information is listed at the back of this manual.
Dirt Quad Parts
Keep your Dirt Quad running for years with genuine Razor parts. Visit our website or e-mail us for more information on spare part availability. (Specifications subject to change without notice.)
Parts List:
- Handlebar Grips (Right/Left)
- Throttle
- Sleeve
- Handlebar
- Brake Lever Assembly
- Handlebar Clamps (x2)
- Frame Brace
- Front Wheel Complete (Right/Left)
- Adjustable Tie Rod
- Control Module
- Battery (2-12V/7Ah) w/Fuse
- Motor (350W)
- Chain Tensioner
- Battery Cover (Right/Left)
- Rear Wheel Complete (Right/Left)
- Caliper Brake
- Disc Brake
- Chain
- Sprocket
- Chain Guard (Upper/Lower)
- Plastic Body with Seat
- On/Off Switch
- Charger Port
Need Help? Visit our website for replacement parts, product support, a list of authorized service centers in the US and customer service contact information at www.razor.com. Please have the product I.D. code (located on the white label of your product) available for better assistance. Additional Customer Service contact information is listed at the back of this manual.
Notice: Insurance
YOUR INSURANCE POLICIES MAY NOT PROVIDE COVERAGE FOR ACCIDENTS INVOLVING THE USE OF THIS SCOOTER/ELECTRIC RIDE-ON PRODUCT. TO DETERMINE IF COVERAGE IS PROVIDED, YOU SHOULD CONTACT YOUR INSURANCE COMPANY OR AGENT.
FCC Compliance
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
WARNING: Changes or modifications to this unit not expressly approved by Razor USA, could void the user's authority to operate the equipment.
Warranty
Razor Limited Warranty
The manufacturer warrants this product to be free of manufacturing defects for a period of 90 days from the date of purchase. This Limited Warranty does not cover normal wear and tear, tires, tubes, or cables, or any damage, failure, or loss caused by improper assembly, maintenance, storage, or use of the Razor Dirt Quad.
This Limited Warranty will be void if the product is ever:
- Used in a manner other than for recreation or transportation.
- Modified in any way.
- Rented.
The manufacturer is not liable for incidental or consequential loss or damage due directly or indirectly to the use of this product.
Razor does not offer an extended warranty. If you have purchased an extended warranty, it must be honored by the store where it was purchased.
For your records, save your original sales receipt with this manual and write the serial number below.
Serial Number: __________________________________________
Customer Service Contact Information
Need Help? Visit our website for replacement parts, product support, a list of authorized service centers in the US, and customer service contact information at www.razor.com. Please have the product I.D. code (located on the white label of your product) available for better assistance. Additional Customer Service contact information is listed below:
AMERICAS
Razor USA LLC
P.O. Box 3610
Cerritos, CA 90703
USA
+1 866 467 2967
Monday - Friday
8:00 AM - 5:00 PM Pacific Time
customersupport@razorusa.com
EUROPE, MIDDLE EAST, AFRICA
Razor USA LLC (Europe)
Handelsweg 2
2742 RD Waddinxveen
Netherlands
+44 (0) 120 267 2702
info@razoreu.com
ASIA
Razor USA LLC (Asia)
P.O. Box 3610
Cerritos, CA 90703
USA
+81 50 7579 6622
info@razor-asia.com
UNITED KINGDOM AND IRELAND
Razor USA LLC (UK)
Unit 20
Hartnoll Business Centre
Post Hill, Tiverton
Devon EX16 4NG
UK
+44 (0) 120 267 2702
info@razoreu.com
AUSTRALIA AND NEW ZEALAND
Razor USA LLC
P.O. Box 4280
Auburn South
VIC 3122
Australia
+1 800 954 354 (AU)
+0 800 003 221 (NZ)
info@razoranz.com
IMPORTED IN JAPAN BY B-PLUS ASIA CORP.
THE RIPSTIK COMPANY
Razor USA LLC
Kurokawa 3-1, Asaoku,
Kawasaki, Kanagawa
215-0035
Japan
+81 (0) 44 328 9057 Tel
+81 (0) 44 328 9067 Fax
info@razor-asia.com
Printed in China for Razor USA LLC.
Copyright © 2003-2024 Razor USA, LLC. All rights reserved. Razor® and the Razor logo design are among the registered trademarks of Razor USA LLC in the United States and/or select foreign countries. Dirt Quad logo design is a trademark of Razor USA LLC.