Shark NavigatorTM/MC Pet Pro Upright Vacuum
ZU60 Series • Série
OWNER'S GUIDE
[Illustration of the Shark Navigator Pet Pro Upright Vacuum cleaner, showing its upright form factor and the 'ZERO-M CLEANER HEAD' branding.]
IMPORTANT SAFETY INSTRUCTIONS
FOR HOUSEHOLD USE ONLY PLEASE READ CAREFULLY BEFORE USE
If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. DO NOT force into outlet or try to modify to fit.
⚠️ WARNING
To reduce the risk of fire, electric shock, injury, or property damage:
GENERAL WARNINGS
- Your vacuum cleaner may consist of a motorized nozzle, wand, hose, and/or vacuum pod. This device contains electrical connections, electrical wiring, and moving parts that potentially present risk to the user.
- Use only identical replacement parts.
- Carefully observe and follow the instructions provided below to avoid improper use of the appliance. DO NOT use the vacuum for any purpose other than those described in this manual.
- Before use, carefully inspect all parts for any damage. DO NOT use if any parts are damaged.
- The use of an extension cord is NOT recommended.
- This vacuum cleaner contains no serviceable parts.
USE WARNINGS
- DO NOT allow the appliance to be used by children. Close supervision is necessary when used near children. This is not a toy.
- Always turn off the vacuum cleaner before connecting or disconnecting any motorized nozzles or other accessories.
- DO NOT handle plug or vacuum cleaner with wet hands.
- DO NOT use without filters in place.
- Only use Shark® branded filters and accessories. Failure to do so will also void the warranty.
- DO NOT damage the power cord:
- DO NOT pull or carry vacuum cleaner by the cord or use the cord as a handle.
- DO NOT unplug by pulling on cord. Grasp the plug, not the cord.
- DO NOT run the vacuum cleaner over the power cord, close a door on the cord, pull the cord around sharp corners, or leave the cord near heated surfaces.
- DO NOT put any objects into nozzle or accessory openings. DO NOT use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.
- DO NOT use if nozzle or accessory airflow is restricted. If the air paths or the motorized floor nozzle become blocked, turn the vacuum cleaner off and unplug from electrical outlet. Remove all obstructions before you plug in and turn on the unit again.
- Keep nozzle and all vacuum openings away from hair, face, fingers, uncovered feet, or loose clothing.
- DO NOT use if vacuum cleaner is not working as it should, or has been dropped, damaged, left outdoors, or dropped into water.
- Use extra care when cleaning on stairs. ?
- DO NOT leave the vacuum cleaner unattended while plugged in.
- When powered on, keep the vacuum cleaner moving over the carpet surface at all times to avoid damaging the carpet fibers.
- DO NOT place vacuum cleaner on unstable surfaces such as chairs or tables.
- Your Shark® vacuum may not be designed to stand up on its own. When taking a break from cleaning, you may need to lean it against furniture or a wall, or lay it flat on the floor. Using the vacuum for an application where the unit lacks stability may result in personal injury.
- DO NOT use to pick up:
- Liquids ?
- Large objects
- Hard or sharp objects (glass, nails, screws, or coins)
- Large quantities of dust (drywall dust, fireplace ash, or embers). DO NOT use as an attachment to power tools for dust collection.
- Smoking or burning objects (hot coals, cigarette butts, or matches) ?
- Flammable or combustible materials (lighter fluid, gasoline, or kerosene)
- Toxic materials (chlorine bleach, ammonia, or drain cleaner) ☣️
- DO NOT use in the following areas:
- Poorly lit areas
- Wet or damp surfaces ?
- Outdoor areas ?
- Spaces that are enclosed and may contain explosive or toxic fumes or vapors (lighter fluid, gasoline, kerosene, paint, paint thinners, mothproofing substances, or flammable dust) ☣️
- Turn off all controls before plugging in or unplugging the vacuum.
- Unplug from electrical outlet when not in use and before any maintenance or cleaning.
- Hand wash with water only. Washing with cleaning chemicals could damage the unit.
- During cleaning or routine maintenance, DO NOT cut anything other than hair, fibers, or string wrapped around the brushroll.
- Allow all filters to air-dry completely before replacing in the vacuum to prevent liquid from being drawn into electric parts.
- Make sure the dust cup and all filters are in place after routine maintenance.
- If provided, secure the power cord around the two cord hooks during storage.
To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper outlet. Do not change the plug in any way. ⚡
ASSEMBLY
[Diagram showing the assembly steps for the Shark Navigator Pet Pro Upright Vacuum. Step 1: Insert wand into pod. Step 2: Insert handle into wand. Step 3: Attach hose to back of vacuum pod. Step 4: Attach hose to clip on wand. Step 5: Insert C-shaped clip onto base of vacuum pod and remove tape. Step 6: Store accessories on tool storage posts. Each connection is indicated with a 'Click' symbol ?️.]
- Insert wand into pod.
- Insert handle into wand.
- Attach hose to back of vacuum pod.
- Attach hose to clip on wand.
- Insert C-shaped clip onto base of vacuum pod and remove tape.
- Store accessories on tool storage posts.
For proper operation, ensure all parts are firmly clicked into place. ?️
POWER CORD
[Diagram illustrating the power cord management. Shows the 'UPPER CORD HOOK' which can be rotated down for cord access. Shows the 'CORD CLIP' on the side of the wand used to hold the cord during vacuuming.]
WHOLE-HOME CLEANING
SETTINGS
POWER/SURFACE SWITCH
Select surface setting:
- ? Power Off
- I Hard Floor (For bare floors and small area rugs.)
- II Carpet (For carpets.)
SUCTION CONTROL
Your Suction Control slider located on the top of the handle allows you to adjust your suction depending on your floor type.
- MIN: to reduce suction and increase maneuverability on carpets.
- MAX: to increase suction on bare floors.
BRUSHROLL INDICATOR LIGHT
[Illustration of the Brushroll Indicator Light.]
WHAT DOES THE BRUSHROLL INDICATOR LIGHT MEAN?
- Solid Green: The brushroll is spinning and working as it should. ?
- Solid Red: There is a jam in the brushroll area. Turn your vacuum off, unplug from the wall and remove any blockages in the nozzle. ?
- Flashing Red: The motorized floor nozzle is overheating. Turn your vacuum off and wait a minimum of 45 minutes for it to cool down. ?
NOTE: For deep carpet cleaning per ASTM F608 (embedded dirt in carpets), set to MAX suction and use setting II, Carpet.
CLEANING MODES
UPRIGHT
[Diagram showing the vacuum in upright mode. Text: To engage brushroll, place foot on floor nozzle and tilt handle back.]
ABOVE-FLOOR--HANDLE
[Diagram showing the handle detached from the wand. Text: Press the Handle Release button to detach the handle from the wand.]
ABOVE-FLOOR--WAND
[Diagram showing the wand detached from the pod. Text: Press the Wand Release button to detach the wand from the pod.]
NOTE: All accessories are compatible with both the wand and the handle.
EMPTYING THE DUST CUP
❗ IMPORTANT: Unplug the power cord before performing any maintenance.
[Diagram illustrating how to remove the dust cup: Press the button on top of the dust cup handle, tilt the cup forward, then lift to remove.]
[Diagram illustrating how to open the bottom of the dust cup: Press the lower release button.]
[Diagram illustrating how to clean the lint screen: Press the top release button, lift the handle to open, and brush the screen.]
[Diagram illustrating how to reinstall the dust cup: Place the bottom into the pod, tilt back until it clicks.]
CLEANING AND REPLACING THE FILTERS
CLEANING FILTERS
Regularly clean and replace your filters to keep your vacuum's suction power optimal. To clean filters, rinse with cold water only to prevent damage from cleaning chemicals. Allow all filters to air-dry for at least 24 hours before reinstalling them to prevent liquid from being drawn into electric parts.
❗ IMPORTANT: DO NOT use soap when cleaning the filters.
[Diagram showing the Foam filter, Felt filter, Cover latch, and Post-Motor Filter.]
CLEAN PRE-MOTOR FILTERS EVERY 3 MONTHS
Remove Dust Cup, then lift out Filters.
CLEAN HEPA FILTER EVERY YEAR
Press down top of Filter Door. Tilt Filter Door and lift out. Press tab at top of HEPA Filter and pull away from the base of the vacuum. To reinstall, insert HEPA filter into unit and replace the filter door.
REPLACING FILTERS
Follow the previous instructions for removing filters. The Pre-Motor Filter should be replaced every 2.5 years. The HEPA Filter should be replaced every 3 years.
[Illustration of a Replacement Pre-Motor Foam & Felt Filter Kit.]
[Illustration of a Replacement HEPA Filter.]
NOTE: To order replacement parts and filters, visit sharkaccessories.com.
MAINTENANCE
Zero-M Technology
Shark's Zero-M™ self-cleaning brushroll delivers non-stop hair removal. If you run over a hard or sharp object or notice a noise change while vacuuming, check for blockages or objects caught in the brushroll.
NOTE: Do not be alarmed if there is visible hair wrap on the brushroll at any given time, as it should eventually make its way to the dust cup.
CLEANING THE BRUSHROLL
[Diagram showing how to access the brushroll using a coin to turn locks counterclockwise and lift the door.]
DEBRIS WRAPPED AROUND BRUSHROLL
[Diagram showing debris wrapped around the brushroll bristles.]
DEBRIS BEHIND BRUSHROLL
[Diagram showing debris behind the brushroll.]
Clean off any debris on the bristles. ?
NOTE: If any hair is wrapped around the brushroll, extending cleaning time will allow Zero-M technology to remove it for you. If some fibers remain wrapped around brushroll after continued use, carefully cut debris with scissors and remove from brushroll.
CHECKING FOR BLOCKAGES
[Diagram showing how to detach the hose from the vacuum pod and check the hose and pod opening for blockages.]
[Diagram showing how to detach the wand from the floor nozzle and handle, and check both ends for blockages.]
[Diagram showing how to detach the wand from the power unit, lay it down, and check the opening for blockages.]
[Diagram showing how to detach the handle from the wand and hose from the vacuum pod, and check openings for blockages.]
If you run over a hard or sharp object or notice a noise change while vacuuming, check for blockages or objects caught behind the brushroll. ?
Clear away any dust, dirt, or blockages in Debris Intake.
To close the cover, push down until it clicks into place, then close the locks with a coin.
[Diagram showing how to detach the dust cup from the vacuum pod, empty it, and check the lint screen and for blockages.]
AVAILABLE ACCESSORIES
A Duster Crevice Tool
Two cleaning tools in one. The crevice tool gives you extended cleaning reach for small spaces, while the soft dusting brush cleans a multitude of surfaces.
[Illustration of the Duster Crevice Tool.]
B Wide Upholstery Tool
Wide cleaning path helps remove pet hair, dust, and large debris from mattresses, couches, curtains, lampshades, and other delicate upholstered surfaces.
[Illustration of the Wide Upholstery Tool.]
C Hair Removal Multi-Tool
A single convertible tool for cleaning tough pet messes two ways: first, a rubber bristle brush for cleaning stubborn hair from carpeted areas. Then remove the bristles to reveal an upholstery tool perfect for cleaning couches and bedding.
[Illustration of the Hair Removal Multi-Tool.]
D Pet Power Brush
Designed to remove pet hair and ground-in dirt from carpeted stairs and upholstery.
[Illustration of the Pet Power Brush.]
E Under-Appliance Wand
Clean under and behind hard-to-move appliances and furniture with this adjustable 36" tool. Flip the extension piece over to clean the underside of appliances.
[Illustration of the Under-Appliance Wand.]
NOTE: Not all accessories come with all units. Please see the enclosed Quick Start Guide for your unit's configuration. To order additional accessories, visit sharkaccessories.com.
TROUBLESHOOTING
Vacuum is not picking up debris. No suction or light suction.
- Check filters to see if they need cleaning. Follow instructions for rinsing and air-drying the filters before reinserting in the vacuum.
- Dust cup may be full; empty dust cup.
- Check hose, hose connections, nozzle, wand, pod, and accessories for blockages. Clear any blockages found. (Refer to Checking for Blockages section for more information.)
- If any string, carpet fibers, or hair is wrapped around the brushroll, extend cleaning time to allow Zero-M™ technology to remove it.
- If some hair or fibers remain wrapped around brushroll after continued use, remove the floor nozzle cover and carefully cut debris with scissors and remove from brushroll. See Cleaning the Brushroll section for more information.
Vacuum lifts area rugs.
- Make sure Power/Surface switch is set to Hard Floor (setting I).
- Suction is powerful. Take care when vacuuming area rugs or rugs with delicately sewn edges.
Brushroll does not spin in carpet cleaning mode.
- If the Brushroll Indicator Light turns red, immediately turn off and unplug the vacuum. Remove pod from floor nozzle and clear any blockages. Reconnect nozzle, plug in vacuum, and turn on power.
- With the power on, recline the handle, which will automatically turn on the brushroll.
- Ensure that the Power/Surface switch is set to Carpet (setting II) for brushroll to spin.
Vacuum turns off on its own or indicator light flashes red.
This vacuum is equipped with a motor-protective thermostat. If your vacuum overheats, the thermostat will automatically turn the suction motor off. Perform the following steps to restart the thermostat:
- Turn vacuum off and unplug it.
- Empty dust cup and clean filters (see Emptying the Dust Cup and Cleaning the Filters).
- Check for blockages in hose, accessories, and inlet openings.
- Allow unit to cool for a minimum of 45 minutes.
- Plug in vacuum and turn it on.
- Restart the unit with the Power/Surface switch.
For all other issues, please call Customer Service 1-800-798-7398.
FIVE (5) YEAR LIMITED WARRANTY
The Five (5) Year Limited Warranty applies to purchases made from authorized retailers of SharkNinja Operating LLC. Warranty coverage applies to the original owner and to the original product only and is not transferable.
SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period of five (5) years from the date of purchase when it is used under normal household conditions and maintained according to the requirements outlined in the Owner's Guide, subject to the following conditions and exclusions:
What is covered by this warranty?
- The original unit and/or non-wearable components deemed defective, in SharkNinja's sole discretion, will be repaired or replaced up to five (5) years from the original purchase date.
- In the event a replacement unit is issued, the warranty coverage ends six (6) months following the receipt date of the replacement unit or the remainder of the existing warranty, whichever is later. SharkNinja reserves the right to replace the unit with one of equal or greater value.
What is not covered by this warranty?
- Normal wear and tear of wearable parts (such as foam filters, HEPA filters, pads, etc.), which require regular maintenance and/or replacement to ensure the proper functioning of your unit, are not covered by this warranty. Replacement parts are available for purchase at sharkaccessories.com.
- Any unit that has been tampered with or used for commercial purposes.
- Damage caused by misuse (e.g., vacuuming up water or other liquids), abuse, negligent handling, failure to perform required maintenance (e.g., not cleaning the filters), or damage due to mishandling in transit.
- Consequential and incidental damages.
- Defects caused by repair persons not authorized by SharkNinja. These defects include damages caused in the process of shipping, altering, or repairing the SharkNinja product (or any of its parts) when the repair is performed by a repair person not authorized by SharkNinja.
- Products purchased, used, or operated outside North America.
How to get service
If your appliance fails to operate properly while in use under normal household conditions within the warranty period, visit sharkclean.com/support for product care and maintenance self-help. Our Customer Service Specialists are also available at 1-800-798-7398 to assist with product support and warranty service options, including the possibility of upgrading to our VIP warranty service options for select product categories.
SharkNinja will cover the cost for the customer to send in the unit to us for repair or replacement. A fee of $24.95 (subject to change) will be charged when SharkNinja ships the repaired or replacement unit.
How to initiate a warranty claim
You must call 1-800-798-7398 to initiate a warranty claim. You will need the receipt as proof of purchase. A Customer Service Specialist will provide you with return and packing instruction information.
How state law applies
This warranty gives you specific legal rights, and you also may have other rights that vary from state to state. Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.
REGISTER YOUR PURCHASE
Visit registeryourshark.com
[QR code for registering purchase.]
RECORD THIS INFORMATION
Model Number: _________________________
Serial Number: _________________________
Date of Purchase: _________________________ (Keep receipt)
Store of Purchase: _________________________
TECHNICAL SPECIFICATIONS
- Voltage: 120V, 60Hz
- Watts: 1,150W
- Amps: 9.5A
TIP: You can find the model and serial numbers on the QR code label which is located on the bottom of the back of the vacuum pod.
LEGAL & COPYRIGHT
© 2018 SharkNinja Operating LLC. SHARK and SHARK NAVIGATOR are registered trademarks of SharkNinja Operating LLC. NAVIGATOR and ZERO-M are trademarks of SharkNinja Operating LLC.
For SharkNinja U.S. Patent information, visit www.sharkninja.com/USPatents
Contact Information:
- US: Needham, MA 02494
- CAN: Ville St-Laurent, QC H4S 1A7
- Phone: 1-800-798-7398
- Website: sharkclean.com