Introduction
Congratulations on your purchase of the Mitel MiVOICE 6920 IP phone. This enterprise-class telephone is part of Mitel's new-generation desktop family, designed for ease of use, enhanced user value, and innovative features. It offers a large color backlit graphics display, programmable self-labeling keys, intuitive softkeys, superior wideband audio, an enhanced speakerphone, and support for analog, DHSG/EHS, and USB headsets. With dual Gigabit Ethernet ports, it accommodates high-speed networks and offers an environmentally efficient PoE Class 2 rating. The MiVOICE 6920 IP phone is ideal for enterprise executives, managers, and employees, supporting both MiNet and SIP protocols.
Key Features
- 3.5” QVGA (320x240) color TFT LCD display with brightness controls
- Built-in two-port, 10/100/1000 Gigabit Ethernet switch
- USB 2.0 port (100mA maximum)
- Wideband handset
- Enhanced wideband, full-duplex speakerphone for handsfree calls
- Extensive support for peripherals and modules
- AC power adapter (sold separately)
- Programmable, multi-function, self-labeling keys and intuitive state-sensitive softkeys
Installation and Connections
Setup (See Figure A)
The Mitel MiVOICE 6920 IP phone can be set up as a direct network connection to an Ethernet wall jack or as a shared network connection, acting as a pass-through for a computer or another network device. This product is designed for indoor use only and for ambient temperatures at or below 49° C (121° F). The phone must be connected only to indoor routed PoE or Ethernet wiring.
Network Connections:
- Direct Network Connection: The port marked with a network icon connects the phone to the network and can provide power if Power over Ethernet (PoE) is available.
- Shared Network Connection: Connect an Ethernet cable from the phone's network port to the network jack on another device (e.g., a computer) to share the network connection. The PC jack on the phone does not supply inline power to other devices.
Connecting to Network and Power:
- If your network provides 802.3af/802.3at compliant inline power (PoE), connect an Ethernet cable from the phone's network port to the wall jack. No separate power adapter is required.
- If your network does not provide inline power, use the separately sold Mitel approved power adapter to connect the phone to a power source.
Handset and Headset Connections (See Figure B)
Connecting a Handset: Turn the phone over and locate the handset jack. Insert one end of the handset cord into the jack until it clicks. Route the cord through the available grooves and attach the handset to the other end.
Connecting a USB Headset (Optional): Locate the USB input port on the back of the phone and carefully insert the headset's USB cable.
Connecting a Wired Analog or DHSG/EHS Headset (Optional): Locate the headset input port. Insert the headset cord into the port until it clicks. WARNING: The headset port is for headset use only. Plugging any other devices into this port may cause damage to the phone and will void your warranty.
Desk Installation (See Figure C)
A reversible stand attaches to the back of the phone for desk installation, providing two viewing angles: 30° (low angle) and 60° (high angle). Locate the stand insertion area on the back of the phone, insert the stand, and slide it to the right until it snaps into place. The orientation of the stand determines the viewing angle.
Wall Installation
The Mitel MiVOICE 6920 IP phone can be mounted to a wall using the optional Mitel 6900 Series Wall Mount Kit. This kit allows for direct mounting to the wall or mounting on top of an existing telco wall plate. Refer to the Mitel 6900 Series Wall Mount Kit Installation Guide for additional details.
System Requirements
- Mitel Cloud Service or Mitel Communication platform with firmware release that supports 6900 phones.
- Access to a configuration server via TFTP, FTP, or HTTP(s).
- Ethernet/Fast Ethernet LAN (10/100 Mbps); Gigabit Ethernet LAN (1000 Mbps) recommended.
- Category 5/5e straight-through cabling (Category 6 recommended for optimum Gigabit Ethernet performance).
- For PoE networks (IEEE 802.3af/802.3at), connect directly to the network for power.
- For non-PoE networks, use the Mitel approved power adapter or a PoE injector/switch.
Important Safety Information
WARNING: DO NOT CONNECT DIRECTLY TO THE PUBLIC SWITCHED TELEPHONE NETWORK (PSTN). Incorrect connections may result in a safety hazard, defective operation, or equipment damage.
WARNING: The socket outlet, if used, shall be located near the equipment and easily accessible.
WARNING: Use only Mitel approved power adapters (Part Numbers: 50006814, 50006822, 50006824, or 51301151) or ensure power over LAN is compliant with IEEE 802.3af.
WARNING: Use only the handset provided with the IP phone. Other handsets may cause hearing loss in case of lightning strikes on external wiring. The handset earcap region is slightly magnetic and may pick up small metallic objects; check before use.
General Precautions:
- Do not use this product near water (e.g., bath tub, wash bowl, kitchen sink, laundry tub, wet basement, swimming pool).
- Avoid using the phone during an electrical storm due to a remote risk of electric shock from lightning.
- Do not use the phone to report a gas leak in the vicinity of a leak.
Maintenance and Repair: There are no user-serviceable parts. Return the phone to an authorized Mitel dealer for repairs.
Symbol Explanations:
DANGER: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
WARNING: Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.
CAUTION: Indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury and/or damage to the equipment or property.
! (Exclamation point in triangle): Indicates that important operating and maintenance instructions are included in the accompanying literature.
Supporting Documentation
To access phone and system-specific documentation, please log into Mitel Connect to access Mitel Online or Info Channel documentation. You can find patent information at www.mitel.com/patents and www.cmspatents.com.
