Anker A8346 USB-C Hub

Overview Diagram

A diagram illustrating the Anker USB-C hub from top and side views. The hub features six numbered ports:

• 1. Built-in USB-C Cable: 21 cm length.
• 2. USB-C PD-IN Charging Port: For connecting a PD charger.
• 3. SD/microSD Card Slot: For inserting memory cards.
• 4. HDMI Port: For video output.
• 5. USB-C Data Port: For data transfer.
• 6. USB 3.0 Ports (x2): For data transfer.

Port Specifications

Hub Specifications

• Data Transfer Speed: 5Gbps
• Supported Systems: Windows 10 / 8 / 7 / Vista / XP, Mac OS X 10.2 (and later), Linux
• Supported Host Devices: Laptops with USB-C ports supporting DP Alt mode and Power Delivery, including Windows and MacBook computers with USB4 and Thunderbolt 3/4/5 ports.

Using Your Hub

1. Connect to Your Laptop

   Connect the hub to your laptop's USB-C port. Ensure the USB-C port supports Power Delivery (for charging) and DP Alt mode (for HDMI display).

   Diagram Description: Shows the Anker hub connected to a laptop via its USB-C port.

2. Charge Your Laptop (Optional)

   To charge your laptop through this hub, connect a PD wall charger (not included) to the hub's USB-C PD-IN port using a USB-C cable (not included). The hub itself consumes 15W for operation. Anker recommends using a PD charger with a rated power at least 15W higher than your laptop's original charger.

   Diagram Description: Illustrates a PD wall charger connected to the hub's PD-IN port, with the hub then connected to a laptop.

3. Connect External Devices

   Connect external devices such as displays via HDMI, and storage media via the SD/microSD card slots or USB ports.

   Diagram Description: Shows the hub with an HDMI cable connected to a display, an SD card and microSD card inserted, a USB-C cable connected to a laptop, and a USB-A cable connected to another device.

Troubleshooting

Video Output Issues

• Verify your laptop's USB-C port supports DP Alt Mode. Consult your laptop's user manual or manufacturer.
• Update your laptop's graphics card drivers.
• Test the hub with another laptop that has a USB-C port supporting DP Alt Mode.
• Try a different HDMI cable or display, and reduce the resolution or refresh rate.
• Disconnect the hub and all connected devices from your laptop for at least 5 minutes. Restart your laptop, reconnect the hub, and check if the issue is resolved.

Not Working Properly

• Disconnect the hub and all connected devices for at least 5 minutes. Restart your laptop and reconnect the hub.
• Test the hub with another laptop to see if the problem persists.
• Ensure peripheral devices function correctly without the hub.
• Test with different USB devices to confirm port functionality.

Charging Issues

The USB-C PD port on this hub supports up to 85W charging when connected to a 100W PD charger and a USB-C to USB-C cable, as the hub itself requires 15W to operate. If you use a 30W charger, the hub will consume 15W, leaving insufficient power for your laptop.

This USB-C hub does not support Samsung's PPS (Programmable Power Supply) fast charging protocol. Therefore, Samsung devices connected to this hub will charge at standard speeds, which is normal when using accessories that do not support PPS technology for Samsung devices.

• Confirm the charger connected to the hub's USB-C PD input port is functioning correctly.
• Test if your laptop can charge directly from the charger without the hub.
• Try a different 100W PD charger and USB-C to USB-C cable to test with the hub and see if the problem persists.
• Test the hub with another laptop to determine if the charging issue is specific to one device.
• Disconnect the hub and all connected devices for at least 5 minutes. Restart your laptop and reconnect the hub.

SD/microSD Card Issues

• Disconnect the hub and all connected devices for at least 5 minutes. Restart your laptop and reconnect the hub.
• Check if the SD card has a write-protect switch enabled. If so, slide the switch to the unlock position.
• Test with other devices or a different SD card.
• Ensure the card is fully inserted into the slot.

Common Questions

Can this hub be used with any laptop? How do I ensure my laptop is compatible with this hub?

This hub is compatible with laptops featuring USB-C ports that support Thunderbolt 4, USB4, DisplayPort Alt mode, and PD (Power Delivery) charging. To verify your laptop's USB-C port capabilities, consult its user manual or contact the manufacturer. If your USB-C port does not support DisplayPort Alt Mode, you will not be able to output video. If it does not support PD charging, the hub can still be used for video and data transfer but cannot charge your laptop.

Why does the hub feel warm?

It is normal for the hub to feel warm during high-speed charging or data transfer. This heat is within the hub's normal operating temperature range. To prevent overheating, do not place objects on or cover the hub.

Do I need to install drivers to use this hub?

No, this hub is plug-and-play. No software or drivers need to be downloaded.

When charging a laptop with this hub, is it mandatory to use a 100W PD charger?

The required power adapter depends on your laptop's charging needs. This hub supports a maximum input power of 100W, consuming 15W during operation, with the remaining power available for your laptop. For optimal charging results:

• Laptops requiring 85W should use a 100W PD charger and 100W data cable (15W for the hub + 85W for the laptop).
• Laptops requiring 65W should use an 80W PD charger and 80W data cable (15W for the hub + 65W for the laptop).

Ensure the charger and cable meet the power specifications for efficient charging.

SN Location

The serial number (SN) is located on the back of the hub.