Kogan 55" Smart HDR 4K LED TV

SERIES 9 XU9220 (KALED55XU9220STB) USER GUIDE

CONTENTS

SAFETY AND WARNINGS

Thank you for purchasing this Kogan product. Please read all safety instructions before using your TV.

Never place a television set in an unstable location. A television set may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as:

If your existing television set is being retained and relocated, the same considerations as above should be applied.

CAUTION: Connecting the power cord

Most appliances recommend they be placed upon a dedicated circuit; that is, a single outlet circuit which powers only that appliance and has no additional outlets or branch circuits.

Do not overload wall outlets. Overloaded wall outlets, loose or damaged wall outlets, extension cords, frayed power cords, or damaged or cracked wire insulation are dangerous. Any of these conditions could result in electric shock or fire. Periodically examine the cord of your appliance, and if appearance indicates damage or deterioration, immediately discontinue use of the appliance until the cord is replaced with an exact replacement part by an authorized servicer.

Protect the power cord from physical or mechanical abuse, such as being twisted, kinked, pinched, closed in a door, or walked upon. Pay particular attention to plugs, wall outlets, and the point where the cord exits the appliance.

The MAINS plug is used as the disconnect device, and the disconnect device shall remain readily operable.

Operating Temperature: 5°C to 45°C

Storage Temperature: -15°C to 45°C

Operating Humidity: ≤80%

Storage Humidity: ≤90%

CAUTION

Do not attempt to modify this product in any way without written authorization from supplier. Unauthorized modification could void the user's authority to operate this product.

It is not recommended to keep a certain still image displayed on the screen for a long time as well as displaying extremely bright images on screen.

Figures and illustrations in this User Manual are provided for reference only and may differ from actual product appearance. Product design and specifications may be changed without notice.

Refer to the table below as a guide to the symbols and warnings which may be on your TV.

Symbol Description

CAUTION RISK OF ELECTRIC SHOCK DO NOT CIRCU

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE. REFER TO QUALIFIED SERVICE PERSONNEL.

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated "dangerous voltage" within the products enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

!

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

□□

Class II product: This symbol indicates that a safety connection to electrical earth (ground) is not required. If this symbol is not present on a product with a mains lead, the product MUST have a reliable connection to protective earth (ground).

AC voltage: Rated voltage marked with this symbol is AC voltage.

DC voltage: Rated voltage marked with this symbol is DC voltage.

Caution. Consult instructions for use: This symbol instructs the user to consult the user manual for further safety related information.

COMPONENTS

NOT INCLUDED

Phillips head screwdriver, antenna cable, broadband internet connection.

PRODUCT OVERVIEW

1 HDR 4K LED display screen

2 Remote sensor / Standby light

3 Inputs/Ports

4 Power button

Inputs

This is a general guide to inputs and ports, your TV may not feature all of the above.

ASSEMBLY AND INSTALLATION

BEFORE YOU GET STARTED

Spread cushioning flat to lay the TV on. This will help to prevent damage.

1. Stand assembly

2. Connect to antenna

USING REMOTE CONTROL / POWER BUTTON

3. Remote control assembly

WARNINGS

4. Using remote control without bluetooth

Your Android TV remote control has bluetooth capability, but until this is paired with your TV, you will need to ensure the distance between the remote control and the TV is no greater than 8 metres, at an angle of no more than 30 degrees on either side. Point the remote towards the sensor at the front of the TV (this may differ from the illustration).

TIPS

Do not block the path between the sensor and the remote control.

5. Turning TV on

TURNING TV OFF

Press the POWER () button on the remote control to enter standby mode.

To power down the TV completely, unplug the power cord from the power outlet.

Do not leave your set in standby mode for long periods of time. If you will not use the TV for a long time, it is recommended to unplug the set from both the power outlet and aerial.

REMOTE CONTROL OVERVIEW

  1. Power, press to enter or exit standby mode
  2. Mute to toggle sound on/off
  3. Number buttons to select channels or input passwords
  4. INFO displays the current program information
  5. EPG Electronic Program Guide DTV mode
  6. Device preferences to display sound and picture options
  7. Source displays the list of input source channels.
  8. ▲/▼/◄/► Direction buttons for navigating menus and settings
  9. OK Enter select the current item or confirm selection, display Channel list in DTV mode
  10. Quick Menu to display TV options with optional, adjustable settings
  11. ← Back to the previous menu
  12. NETFLIX to open app homepage
  13. YouTube to open app homepage
  14. primevideo to open app homepage
  15. Google Play to open app homepage
  16. Google Assistant to launch the built-in virtual assistant for voice commands
  17. + Volume to adjust the volume up or down
  18. ▲ P Program to scroll channels
  19. Home to access the home page
  20. Teletext to show/hide Teletext (Teletext not available in Australia or New Zealand)
  21. USB Press to switch to the USB source.
  22. ■ I/■ II Audio to select available languages and audio channels.
  23. SUBT Subtitles to select subtitles
  24. Start playback in media mode; MIX mode in teletext
  25. II Pause in media/PVR mode; Timeshift function in DTV mode
  26. ■ Stop in media/PVR mode; Hold teletext page on display, press again to release
  27. ■ Record in DTV mode; Change size of teletext screen
  28. ◀◀ Reverse playback rapidly in media mode; Subtitle mode, or Submenu
  29. ◀ Skip to previous in media mode; Index page
  30. ► Skip to next in media mode; Reveal hidden information in some teletext pages
  31. ►► Advance playback rapidly in media mode; Cancel teletext but not exit
  32. Colour buttons for navigational use within apps

FIRST TIME SETUP

When turning the TV on for the first time, the Welcome screen will appear. Use the , , and OK buttons to navigate the following options.

Language and Location

Select your menu language, and select your country/region from the list.

Bluetooth

Your Android TV remote control has bluetooth capabilities. Follow the onscreen prompts to pair the remote with the TV, holding the ↩ Volume and ← Back buttons simultaneously. Your remote's LED light will flash while pairing, and the TV will display "Remote control paired" when successful. This will allow you to use voice commands with your remote via the Google Assistant button.

If the Bluetooth pairing process is skipped, refer to the Remotes & Accessories section of the Settings menu.

Quickly set up with Android phone

If you have an Android smartphone, you can easily transfer your phone's Wi-Fi network and Google account to your TV. If not, select "Skip".

Pairing your bluetooth remote control with your Android TV will enable your remote's Google Assistant voice control function.

Select Wi-Fi network

Your Android TV will automatically scan for wireless networks nearby. Ensure the TV is within range of your wireless modem or router, and have your password handy. Follow the prompts to input your password and connect your TV to your selected network.

If you'd prefer to connect an Ethernet cable to connect to the internet, simply insert the cable (not supplied) to the "LAN" input port at the back of the TV, and ensure that it is correctly connected to the internet.

Google Account sign-in

Linking your Google Account to your Android TV will allow you to install new apps from the Play store, as well as receive recommendations from Google.

Terms of Service

This page will allow you to read each of the Google Terms of Service, Privacy Policy, and Google Play Terms of Service in full, and to accept.

Location permission

Grant permission for your Android TV to detect your location. You can adjust these permissions at any time from Settings.

Help improve Android

Grant permission for your Android TV to detect your location to automatically send diagnostic information to Google.

Choose a name for your TV

Give your TV a name to help identify it when casting or connecting to it from other devices. Select a preset option or enter a custom name.

Install additional apps

Get started with some of our handpicked selections from the Play Store. Following this you will be shown a brief overview of Android TV's features.

Password

Set a default password.

Select TV mode

The "home mode" is optimized for efficient usage for home use. The "retail mode" is optimized for store Demo with fixed settings.

WOL

Select on or off for the Wake On LAN function (if using Ethernet cable).

FIRST TIME SETUP (cont'd)

Following these options, the Channel Scan screen will appear. Ensure you have an antenna cable connected to the 'ANT' input port at the back of the TV. The auto tuning function will search for and save all available free-to-air TV channels. After confirming your settings (the default will be set for Australia), the process will automatically begin. The number of searched channels will be displayed on the screen. When setup is complete, you will be able to access the Home screen.

1 Google Assistant

Click to launch the built-in virtual assistant, which will begin listening for voice commands. Give it a try, ask "What's the weather today?"

2 Text search

Enter text manually to search TV apps.

3 System notifications

This option will only appear when notifications are present.

4 Source

Access free-to-air channels ('DTV') or other input source channels.

5 Internet connection

This will display as a Wi-Fi or LAN icon, depending on your connection. Select for connectivity options.

6 Settings

Access the global settings menu.

7 Clock

Time and date settings can be adjusted in the global settings.

8 Apps

Access the App Centre to display all installed apps. Free-to-air channels can be accessed under the 'Live TV' option.

9 Favourites list

A customisable list of apps available at a single click.

10 Play next

Displays the program you are watching or have queued to play next. You can add to this list by long pressing the OK button, then selecting "Add to play next". If the play next queue is empty, it will not be shown on the home page.

11 Pinned channels

Show the program list of pinned channels. The order of this list can be adjusted by pressing < from the channel icon and selecting the "<>" icon. Empty channels will not be shown on the home page.

12 Customise channels

Add or remove pinned channels from the home page.

BASIC OPERATION

Selecting channels

There are two ways to select channel:

  1. Using number buttons followed by the OK button on the remote control to select channel directly.
    • To select channel 5, press: 5.
    • To select channel 21, press: 2 → 1 in quick succession.
  2. Using ▲ P ▼ buttons on the remote control or on your TV to select channel. When you press the ▲ P ▼ buttons, the TV changes channels in sequence. You will see all the channels that the TV has saved, but will not see channels that were either not saved, or manually erased.

Volume adjustment and mute setup

Press ▼ ▲ - buttons on the remote control or the TV to adjust the volume of the TV.

Press the ⌀ Mute button to toggle TV sound on and off. The mute icon will appear in the lower-right corner of the screen. To resume sound when TV is muted, press the ⌀ Mute button again, or simply press the ▲ ▼ button.

Input source

Input options are accessible directly from the home screen by selecting the ■ Source icon. Press the OK button to confirm your selection.

Alternatively, you can use the ⌀ button on your remote control to access the list from any channel or screen.

Colour buttons

In some menus and apps, the remote control's four colour buttons (● ● ● ●) can be used.

Navigating menus

NOTE

SETTINGS

Quick menu

Options for your TV (picture, aspect ratio, speakers, etc.) can be accessed by pressing the Quick Menu button on your remote control. Use < / > buttons to navigate through the submenus, and ~ / ~ buttons to access Channel and Recording/Time Shift options.

Global settings

To access the global settings menu, simply navigate to the 'O' icon on the Home screen. Here you will find all of the adjustable options for Android TV's interface, connectivity, and apps.

In DTV mode you can also press the Quick Menu button on your remote control and use the </> buttons to navigate to the 'Settings' option.

Device preferences

To open the device options submenu directly during live TV playback, press the Device preferences button on your remote control.

QUICK MENU

Picture mode

Choose from the following selection of presets, or select 'User' mode to configure your own custom settings.

Display mode

You can select the picture size which best corresponds to your viewing requirements. Sizes may differ between input sources.

Speakers

Select the desired audio output source, choosing from the built-in TV speakers or an external system.

Power

Display power usage and sleep timer options, as well as the option for picture off (audio only) playback.

Advanced options

Adjust settings for subtitles, default channel, blue mute and more. Also see system and app version information.

Settings

Selecting the settings option here will take you to the Global Settings menu, also accessible via the home screen.

GLOBAL SETTINGS

Network & Internet

Here you will find the options for Wi-Fi and Ethernet internet connections.

Wi-Fi

Available Wi-Fi networks are listed, with the option to manually add a new network.

Scanning always available

Toggle on/off.

WOW

Toggle on/off for Wake On Wi-Fi function.

WOL

Toggle on/off for Wake On LAN function.

Ethernet

The TV will display whether a LAN connection is active or not. If LAN is connected, status will show IP address.

Proxy settings

HTTP proxy is used by the browser but may not be used by other apps. Select between no proxy, or manually entering proxy address details.

IP settings

Select between DCHP or static.

CHANNEL

Auto channel update

Toggle on/off.

Parental controls

Enter PIN to access. Here you will find options for blocking channels, restricting content based on ratings, and blocking inputs (TV, AV, and all four HDMIs).

Audio language and Second audio language

Select primary and secondary audio languages.

ACCOUNT & SIGN-IN

Here you find the same Google account sign-in screen from the start-up wizard.

APPS

Recent

View all recently used apps.

See all apps

Display a list of all installed apps.

Permissions

View and adjust settings for app permissions, special app access, and security & restrictions.

DEVICE PERMISSIONS

About

View system information.

Date & Time

Set clock and date information.

Timer

Adjust auto power-on and auto power-off settings.

Language

Interface language settings for on-screen display.

Keyboard

Adjust keyboard options. Third party keyboards can be added from the Play store. By default, Google's GBoard keyboard is installed.

Inputs

HDMI CEC (Consumer Electronic Control) settings can be adjusted here. Option to rename inputs (for example, 'HDMI 1' can be set as 'Blu-ray' or even a custom name, which will appear on the source inputs list) are also located in this submenu.

Power

Adjust power settings here.

Picture

Adjust picture settings here, in more detail than the Quick Menu's picture mode presets.

Sound

Locate settings for sound balance, equalizer, speakers, digital output, SPDIF and more in this submenu.

SETTINGS (cont'd)

Storage

View and adjust device storage information and set up external drives for use.

Home screen

Adjust options such as enabling video or audio previews, customising channels, and app order for the home screen. You can also view app licenses.

Retail mode

Toggle on/off. The 'home mode' is optimized for efficient usage for home use. The 'retail mode' is optimized for store Demo with fixed settings. By default the TV is set to home mode.

Google Assistant

Access options for Google Assistant and voice controls.

Chromecast built-in

View license details for Chromecast functionality. By default, Chromecast is enabled for your TV and does not require adjusting.

Screensaver

Adjust the screensaver usage and time settings.

Location

Enable location settings.

Usage & Diagnostics

Enable permission to share usage and diagnostic data.

REMOTES & ACCESSORIES

All compatible Bluetooth devices will appear here. You can connect and disconnect from devices here.

If not paired during the initial set-up (First Time Use), the TV's remote control pairing process can be reattempted by selecting Remotes & Accessories from the settings menu. To set your remote control into Pairing mode, hold the ↩- Volume and ← Back buttons simultaneously.

If the connection fails repeatedly, we recommend unplugging the TV for over ten seconds before reattempting.

PVR MODE

NOTE

Setup

To use PVR and Timeshift settings, first you must prepare your USB device. Ensure you have a USB drive inserted in either of your TV's USB 2.0 input ports.

Press the Quick Menu button on your remote control, then the button to scroll down to the Record menu. Select Device Info to prepare your USB device for PVR or Timeshift functionality.

Your attached USB device will display on the Device Info list if it is prepared for PVR or Timeshift usage, or both.

You can also format your device and run speed tests from this menu.

Recording and Timeshift controls

Action Button
Play
Pause / Timeshift ■ II
Stop
Record
Skip to start ◀◀
Skip to end ►►
Skip backward
Skip forward

Recording

There are two types of recording: Instant Recording and Schedule Recording. Instant recording can record current TV programmes, while schedule recording can be set to record TV programmes automatically on the day, time, and duration you choose.

Instant recording

Select the channel you want, then press the Record button on the remote control to start recording. You will be prompted to confirm – press OK to begin recording.

To hide the information bar at the bottom of the screen, press the Record button once more.

To stop the recording, press Stop and then OK to confirm when prompted.

Schedule recording

Select the Schedule List from the Record menu. Use the navigation buttons to select the desired programme, and press the Red colour button to schedule a programme for recording.

You can schedule several items to record. Press the Yellow colour button to view the list of currently scheduled programmes. Different schedules should not overlap and there must be at least a one-minute time gap to set up between two schedules.

NOTE

Schedule recording still works when TV is in standby mode.

PVR MODE (cont'd)

Timeshift mode

With the Timeshift turned on, you may pause and rewind normal TV viewing at any time without missing any of the live broadcast. This can also allow you to create a buffer and skip forward through commercials.

Press the II Pause button on the remote control while in DTV mode to activate the Timeshift function. The TV stores the channel from the point of view you want to record. Play will resume from where you left off. Press Stop to exit Timeshift mode. If a USB device dedicated to recording is disconnected, Timeshift files that were saved will automatically be deleted.

Playing recorded files

After recording is complete, press the Quick Menu button on your remote control, then the button to scroll down to the Record menu to find the Record List. Here you will find a complete list of your recordings. Press the Red colour button to delete any files you no longer require.

MEDIA PLAYBACK

NOTE

You will need to have an app installed for media playback. We recommend VLC for Android, but you are welcome to choose your preferred media player from the Google Play store.

To access media playback mode, insert a USB drive containing files of the following type into the TV's USB input port. Next, from the Home page, select your preferred media player app. The following file types are supported:

Data Format
Photo JPEG, PNG, BMP
Audio MP3, M4A, WAV, MP4, AAC
Video MPEG, MPG, VOB, DAT, TS, TP, TRP, AVI, MP4, MOV, MKV, FLV, 3GP

Alongside flashdrives, the TV's USB port is also capable of reading from devices such as digital cameras and USB hard disks.

Recordings saved in PVR mode will also be playable.

WALL MOUNTING

Wall mount kit not included. Steps below are provided as an optional alternative to the supplied base-mounts.

A Mounting bracket (x2)

B Shaft sleeve - M6 (x4)

C M6 x 45mm screw (x4)

D M6 x 60mm self-tapping screw (x4)

E Wall anchor (x4)

9. Optional wall-mounting installation

It is recommended that two people perform step 9h together to ensure the sleeves are properly aligned before the TV is lowered onto the brackets.

NOTE:

Only use wall-mounts that match the same size screws and fittings as those listed on this page. Other methods of wall-mounting have not been tested for this model and can not be guaranteed to safely support the TV.

SPECIFICATIONS

Category Details
Audio Speakers: 2 x 8W
Connectivity Ethernet (RJ45): Yes
HDMI: 4 x HDMI 2.0
HDMI-ARC: Yes
HDMI-CEC: Yes
USB: 2 x USB 2.0
Wi-Fi: IEEE 802.11b/g/n
Dimensions Distance Between Legs: 1215 mm
Without Stand: 1241.3 x 723 x 85.1 mm
With Stand: 1241.3 x 775.9 x 204 mm
VESA Wall Mount Pattern: 200 x 200
Weight: 13.8 kg
Display Colours: 1.07 G
Computer Supported Resolutions: 640 x 360, 853 x 480, 1024 x 576, 1280 x 720, 1366 x 768, 1920 x 1080, 3840 x 2160 (@60Hz)
Contrast Ratio: 4500:1
Native Aspect Ratio: 16:9
Refresh Rate: 60 Hz
Resolution: 3840 x 2160
Response Time: 6.5 ms
Size: 55"
Viewing Angle: 170° / 170°
Features EPG: Yes
HDCP: Yes
TV Resolution: 4 K UHD
Browser: Pango
USB Media Playback Yes
USB Media Playback Formats Photo: JPEG, PNG, BMP
Audio: MP3, M4A, WAV, MP4, AAC
Video: MPEG, MPG, VOB, DAT, TS, TP, TRP, AVI, MP4, MOV, MKV, FLV, 3GP
Inputs Composite (AV)
HDMI
Outputs 3.5 mm Stereo Audio: 1
Optical Audio Out: 1
Performance CPU: ARM CA55 Quad Core with TEE 2.4GHz
GPU: MAli470 MP3
OS: Android TV
RAM: 1.5 GB
Storage: 8GB
Power Average Consumption: 92W
Energy Consumption: 338 kWh per year
Energy Rating: 5 Star
Tuning And Signal Tuner Type: DVB-T

Note: Design and specifications are subject to change without notice. Weight and dimension shown are approximate.

TROUBLESHOOTING

Common fixes

Many minor issues can be resolved by hard resetting, or power cycling the unit or upgrading the firmware.

To perform a hard reset, or power cycle, please use the following steps.

Poor picture and sound quality

No picture or sound in TV status

Remote control malfunctions

No sound or sound is too low at maximum volume

Blurred or snowy picture, distorted sound

Picture rolls vertically

No colour, wrong colour or tints

Image is not centred on the screen

"No Signal" on HDMI source

Care & maintenance

Unplug the television from the power supply before cleaning. Do not use any liquid cleaners or harsh chemicals. Always use a soft, damp cloth.

Cleaning the screen

Wet a soft cloth in a mixture of lukewarm water and a little fabric softener or dish washing detergent. Wring the cloth until it's almost dry, and then use it to wipe the screen.

Make sure the excess water is off the screen, and then let it air-dry before you turn on your TV.

Cleaning the casing

To remove dirt or dust, wipe the TV casing with a soft, dry, lint-free cloth. Please be sure not to use a wet cloth.

For our full TV troubleshooting guide, head online to help.kogan.com

Models: SMART HDR 4K LED TV, KALED55XU9220STB

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References

Adobe InDesign 15.0 (Windows) Adobe PDF Library 15.0

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