Kogan 50" Smart HDR 4K LED TV

Contents

• Safety and Warnings
• Components
• Product Overview
• Assembly and Installation
• Using Remote Control / Power Button
• Remote Control Overview
• First Time Setup
• Basic Operation
• Settings
• PVR Mode
• Media Playback
• Wall Mounting
• Specifications
• Troubleshooting

This User Guide covers the following models: Kogan 50" Smart HDR 4K LED TV (Series 9 XU9210)

Safety and Warnings

Thank you for buying this Kogan product. Please read all safety instructions before using your TV.

WARNING

Never place a television set in an unstable location. A television set may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as:

• Using cabinets or stands recommended by the manufacturer of the television set.
• Only using furniture that can safely support the television set.
• Ensuring the television set is not overhanging the edge of the supporting furniture.
• Not placing the television set on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the television set to a suitable support.
• Not placing the television set on cloth or other materials that may be located between the television set and supporting furniture.
• Educating children about the dangers of climbing on furniture to reach the television set or its controls.

If your existing television set is being retained and relocated, the same considerations as above should be applied.

• To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.
• The apparatus shall not be exposed to dripping or splashing, and no objects filled with liquids, (for example, vases), shall be placed on the apparatus.
• When discarding used batteries, always be mindful of the environment. Ensure you follow any guidelines for recycling and safe disposal of batteries that apply in your local area. Do not throw used batteries in rubbish bin.
• When installing your TV, maintain a distance of at least 10 cm between the TV and other objects (walls, cabinet sides, etc.) to ensure proper ventilation. Failing to maintain proper ventilation may result in a fire or a problem with the product caused by an increase in its internal temperature.
• The openings/slots on the back of the apparatus have been provided for necessary ventilation. Ventilation should not be impeded by blocking these openings in any way (for example, newspapers, table-cloths, curtains, etc.).
• No naked flame sources, such as lit candles, should be placed on the apparatus. To prevent the spread of fire, keep candles or other open flames away from this product at all times.
• The device may malfunction when under electrostatic discharge. It can be manually resumed by switching power off completely (at wall outlet), then switching power on again.
• To avoid any injury caused by overturn of the product when installed with base stands, please always ensure the whole product is placed horizontally within the supporting surface and that the television is not overhanging the edge of the supporting furniture.
• If not using with base stands, use only a wall or ceiling mount which has been recommended by the manufacturer of the television.

Keep small accessories out of reach of children so they are not mistakenly swallowed.

CAUTION: Connecting the power cord

Most appliances recommend they be placed upon a dedicated circuit; that is, a single outlet circuit which powers only that appliance and has no additional outlets or branch circuits.

Do not overload wall outlets. Overloaded wall outlets, loose or damaged wall outlets, extension cords, frayed power cords, or damaged or cracked wire insulation are dangerous. Any of these conditions could result in electric shock or fire. Periodically examine the cord of your appliance, and if appearance indicates damage or deterioration, immediately discontinue use of the appliance until the cord is replaced with an exact replacement part by an authorized servicer.

Protect the power cord from physical or mechanical abuse, such as being twisted, kinked, pinched, closed in a door, or walked upon. Pay particular attention to plugs, wall outlets, and the point where the cord exits the appliance.

The MAINS plug is used as the disconnect device, and the disconnect device shall remain readily operable.

Operating Temperature: 5°C to 45°C | Operating Humidity: ≤80%
Storage Temperature: -15°C to 45°C | Storage Humidity: ≤90%

CAUTION

Do not attempt to modify this product in any way without written authorization from supplier. Unauthorized modification could void the user's authority to operate this product.

It is not recommended to keep a certain still image displayed on the screen for a long time as well as displaying extremely bright images on screen.

Figures and illustrations in this User Manual are provided for reference only and may differ from actual product appearance. Product design and specifications may be changed without notice.

Refer to the table below as a guide to the symbols and warnings which may be on your TV.

Components

The following items are included with your Kogan 50" Smart HDR 4K LED TV:

• A Kogan 50" Smart HDR 4K LED TV
• B Remote control
• C Stand (x2)
• D M4 x 20mm screw (x4)
• E AAA battery (x2)
• F Quick-start guide
• G Warranty card

Not Included:

• Phillips head screwdriver
• Antenna cable
• Broadband internet connection

Product Overview

Key Parts:

• 1 HDR 4K LED display screen
• 2 Remote sensor / Standby light
• 3 Inputs/Ports
• 4 Power button

Inputs

• Audio in: Stereo (2.0) audio input.
• Composite video in: Usually paired with stereo audio inputs (red and white cables), the single-wire composite cable provides video signal.
• Component video in: Three cables ("Y," "Pb" and "Pr") provide a higher quality connection than the single-wire composite cable ("Y") commonly used to hook up earlier AV equipment.
• HDMI: Connect an HDMI cable between the HDMI port on the TV and the HDMI port on the DVD player/Set-Top Box. Ports marked 'ARC' also support Audio Return Channel.
• USB 2.0: USB storage devices can be inserted to record and pause live TV in PVR mode, or to watch media files stored on device in media mode.
• VGA: Connect to a desktop or laptop computer.
• ANT: For free-to-air TV, use an antenna cable (not supplied) to connect to a working antenna, either via an antenna wall socket, or directly.
• LAN: For a wired internet connection via a broadband modem or router, connect an Ethernet cable to the LAN port.
• Digital audio out (optical): Audio out for digital audio devices. Port and cable may look different depending on an optical or coaxial input. Please use the cable appropriate for your device.
• Digital audio out (coaxial): Line audio out port for use with headphones, amplifier, soundbar or any other audio device via an AUX cable (not supplied).
• 3.5mm audio out: Line audio out port for use with headphones, amplifier, soundbar or any other audio device via an AUX cable (not supplied).

This is a general guide to inputs and ports; your TV may not feature all of the above.

Assembly and Installation

Before You Get Started: Spread cushioning flat to lay the TV on. This will help to prevent damage.

1. Stand Assembly

a. Attach stands to the base of the TV, ensuring 'L' and 'R' markings on the TV and stands match.

b. Insert two 20mm screws for each stand and use a Phillips head screwdriver (not supplied) to tighten.

2. Connect to Antenna

a. Connect an antenna cable (not supplied) via the 'ANT' input port at the back of the TV.

b. Ensure the antenna cable is also connected to a working antenna, either via an antenna wall socket in your home, or directly.

Using Remote Control / Power Button

3. Remote Control Assembly

a. Open the battery compartment cover on the back side.

b. Insert two 1.5V AAA size batteries, making sure to match the polarity markings ([+] / [-]) of the batteries with the diagram inside the compartment.

c. Replace battery compartment cover.

5. Turning TV On

a. Plug the power cord into a suitable power outlet. The standby indicator will display a light, showing that the TV is receiving power.

b. Press the [POWER] button (on your remote or at the bottom of the TV) to turn the TV on.

c. The standby light will turn off when the TV is on.

Warnings:

• One loading of batteries will last for 1 year under normal use.
• If you do not intend to use the remote controller for a long period of time, remove them to avoid damage due to leakage.
• Do not use old and new batteries together.
• The batteries (battery pack or batteries installed) shall not be exposed to excessive heat such as sunshine, fire or the like.

4. Using Remote Control Without Bluetooth

Your Android TV remote control has Bluetooth capability, but until it is paired with your TV, you will need to ensure the distance between the remote control and the TV is no greater than 8 metres, at an angle of no more than 30 degrees on either side.

Point the remote towards the sensor at the front of the TV (this may differ from the illustration).

TIPS: Do not block the path between the sensor and the remote control.

Turning TV Off

Press the [POWER] button on the remote control to enter standby mode.

To power down the TV completely, unplug the power cord from the power outlet.

Do not leave your set in standby mode for long periods of time. If you will not use the TV for a long time, it is recommended to unplug the set from both the power outlet and aerial.

Remote Control Overview

• 1 Power: Press to enter or exit standby mode.
• 2 Mute: Toggles sound on/off.
• 3 Number buttons: Select channels or input passwords.
• 4 INFO: Displays the current program information.
• 5 EPG: Electronic Program Guide in DTV mode.
• 6 Device preferences: Displays sound and picture options.
• 7 Source: Displays the list of input source channels.
• 8 Direction buttons: Navigates menus and settings.
• 9 OK/Enter: Selects the current item or confirms selection, displays Channel list in DTV mode.
• 10 Quick Menu: Displays TV options with optional, adjustable settings.
• 11 Back: Returns to the previous menu.
• 12 NETFLIX: Opens the Netflix app homepage.
• 13 YouTube: Opens the YouTube app homepage.
• 14 prime video: Opens the Prime Video app homepage.
• 15 Google Play: Opens the Google Play app homepage.
• 16 Google Assistant: Launches the built-in virtual assistant for voice commands.
• 17 Volume [+ / -]: Adjusts the volume up or down.
• 18 Program [^ / v]: Scrolls through channels.
• 19 Home: Accesses the home page.
• 20 Teletext: Shows/hides Teletext (Teletext not available in Australia or New Zealand).
• USB: Press to switch to the USB source.
• I/II Audio: Selects available languages and audio channels.
• SUBT: Selects subtitles.

Additional Functions:

• Timeshift function: Activates Timeshift in DTV mode.
• Stop: Stops playback in media/PVR mode.
• Hold teletext page: Holds teletext page on display, press again to release.
• Record: Records in DTV mode; Changes size of teletext screen.
• Reverse playback rapidly: In media mode; Subtitle mode, or Submenu.
• Skip to previous: In media mode; Index page.
• Skip to next: In media mode; Reveals hidden information in some teletext pages.
• Advance playback rapidly: In media mode; Cancels teletext but does not exit.
• Play: Starts playback in media mode; MIX mode in teletext.
• Pause / Timeshift: Pauses in media/PVR mode.

First Time Setup

When turning the TV on for the first time, the Welcome screen will appear. Use the directional buttons ([Up], [Down]) and [OK] buttons to navigate the following options.

Language and Location

Select your menu language, and select your country/region from the list.

Bluetooth

Your Android TV remote control has Bluetooth capabilities. Follow the onscreen prompts to pair the remote with the TV, holding the [Volume Up] and [Back] buttons simultaneously. Your remote's LED light will flash while pairing, and the TV will display ‘Remote control paired’ when successful. This will allow you to use voice commands with your remote via the Google Assistant button.

Pairing your Bluetooth remote control with your Android TV will enable your remote's Google Assistant voice control function.

Quickly set up with Android phone

If you have an Android smartphone, you can easily transfer your phone's Wi-Fi network and Google account to your TV. If not, select 'Skip'.

Select Wi-Fi network

Your Android TV will automatically scan for wireless networks nearby. Ensure the TV is within range of your wireless modem or router, and have your password handy. Follow the prompts to input your password and connect your TV to your selected network.

Connect to Wi-Fi by selecting your network and entering your password. A broadband internet connection is required for this step.

If you'd prefer to connect an Ethernet cable to connect to the internet, simply insert the cable (not supplied) to the 'LAN' input port at the back of the TV, and ensure that it is correctly connected to the internet.

Google Account sign-in

Linking your Google Account to your Android TV will allow you to install new apps from the Play Store, as well as receive recommendations from Google.

Terms of Service

This page will allow you to read each of the Google Terms of Service, Privacy Policy, and Google Play Terms of Service in full, and to accept.

Location permission

Grant permission for your Android TV to detect your location. You can adjust these permissions at any time from Settings.

Help improve Android

Grant permission for your Android TV to detect your location to automatically send diagnostic information to Google.

Choose a name for your TV

Give your TV a name to help identify it when casting or connecting to it from other devices. Select a preset option or enter a custom name.

Install additional apps

Get started with some of our handpicked selections from the Play Store. Following this, you will be shown a brief overview of Android TV's features.

Password

Set a default password.

Select TV mode

The 'home mode' is optimized for efficient usage for home use. The 'retail mode' is optimized for store Demo with fixed settings. By default, the TV is set to home mode.

WOL

Select on or off for the Wake On LAN function (if using Ethernet cable).

Channel Scan

Following these options, the Channel Scan screen will appear. Ensure you have an antenna cable connected to the 'ANT' input port at the back of the TV. The auto tuning function will search for and save all available free-to-air TV channels. After confirming your settings (the default will be set for Australia), the process will automatically begin. The number of searched channels will be displayed on the screen.

When setup is complete, you will be able to access the Home screen.

Basic Operation

Selecting Channels

There are two ways to select a channel:

1. Using number buttons followed by the [OK] button on the remote control to select a channel directly:
   To select channel 5, press: 5.
   To select channel 21, press: 2 then 1 in quick succession.

When using the number buttons, you can directly select channels that were either not saved during the auto tuning, or manually erased.

2. Using the [Program Up] / [Program Down] buttons on the remote control or on your TV to select a channel. When you press the [Program Up] / [Program Down] buttons, the TV changes channels in sequence. You will see all the channels that the TV has saved, but will not see channels that were either not saved, or manually erased.

Volume Adjustment and Mute Setup

Press the [Volume +] / [Volume -] buttons on the remote control or the TV to adjust the volume of the TV.

• To increase the volume, press [Volume +] button.
• To decrease the volume, press [Volume -] button.

Press the [Mute] button to toggle TV sound on and off. The mute icon will appear in the lower-right corner of the screen. To resume sound when TV is muted, press the [Mute] button again, or simply press the [Volume +] button.

Input Source

Input options are accessible directly from the Home screen by selecting the 'Source' icon. Press the [OK] button to confirm your selection.

Alternatively, you can use the [Source] button on your remote control to access the list from any channel or screen.

Navigating Menus

• Press the [Menu] button to display the quick menu.
• Press the directional buttons ([Up] / [Down] / [Left] / [Right]) to select the desired sub-item.
• Press the [OK] / [Enter] button or directional button to access the menu of the next level.
• Select 'More' on the quick menu list to bring up the full settings menu.
• Press the [Back] button to return to the previous menu.

Note:

• When a menu item is greyed out, it means that the item is not available or cannot be adjusted.
• Some items in menus may be hidden depending on modes or signal sources used.

Colour Buttons

In some menus and apps, the remote control's four colour buttons ([Red], [Yellow], [Blue], [Green]) can be used.

Settings

Quick Menu

Options for your TV (picture, aspect ratio, speakers, etc.) can be accessed by pressing the [Quick Menu] button on your remote control. Use the [Left] / [Right] buttons to navigate through the submenus, and [Up] / [Down] buttons to access Channel and Recording/Time Shift options.

Picture Mode: Choose from presets like Standard, Vivid, Sport, Movie, Game, Energy Saving, or select 'User' mode for custom settings.

Display Mode: Select the picture size which best corresponds to your viewing requirements. Sizes may differ between input sources.

Speakers: Select the desired audio output source, choosing from the built-in TV speakers or an external system.

Power: Display power usage and sleep timer options, as well as the option for picture off (audio only) playback.

Advanced options: Adjust settings for subtitles, default channel, blue mute, and more. Also view system and app version information.

Settings: Selecting this option takes you to the Global Settings menu, also accessible via the Home screen.

Global Settings

To access the global settings menu, navigate to the [Settings] icon on the Home screen. Here you will find all adjustable options for Android TV's interface, connectivity, and apps.

In DTV mode, you can also press the [Quick Menu] button and use the [Left] / [Right] buttons to navigate to the 'Settings' option.

Network & Internet

Options for Wi-Fi and Ethernet internet connections.

• Wi-Fi: Lists available Wi-Fi networks; option to manually add a new network.
• Scanning always available: Toggle on/off.
• WOW: Toggle on/off for Wake On Wi-Fi function.
• WOL: Toggle on/off for Wake On LAN function.
• Ethernet: Displays LAN connection status and IP address if connected.
• Proxy settings: Select no proxy or manually enter proxy address details.
• IP settings: Select between DHCP or static.

CHANNEL

• Auto channel update: Toggle on/off.
• Parental controls: Enter PIN to access options for blocking channels, restricting content by ratings, and blocking inputs.
• Audio language and Second audio language: Select primary and secondary audio languages.

ACCOUNT & SIGN-IN

Access the Google account sign-in screen.

APPS

• Recent: View all recently used apps.
• See all apps: Display a list of all installed apps.
• Permissions: View and adjust settings for app permissions, special app access, and security & restrictions.

DEVICE PERMISSIONS

• About: View system information.
• Date & Time: Set clock and date information.
• Timer: Adjust auto power-on and auto power-off settings.
• Language: Interface language settings for on-screen display.
• Keyboard: Adjust keyboard options; third-party keyboards can be added from the Play Store.
• Inputs: HDMI CEC settings. Option to rename inputs.
• Power: Adjust power settings.
• Picture: Adjust picture settings in more detail.
• Sound: Settings for sound balance, equalizer, speakers, digital output, SPDIF, etc.

Storage

View and adjust device storage information and set up external drives.

Home screen

Adjust options such as enabling video or audio previews, customising channels, and app order for the home screen. View app licenses.

Retail mode

Toggle on/off. 'Home mode' is optimized for home use; 'Retail mode' is optimized for store demo.

Google Assistant

Access options for Google Assistant and voice controls.

Chromecast built-in

View license details for Chromecast functionality. It is enabled by default.

Screensaver

Adjust screensaver usage and time settings.

Location

Enable location settings.

Usage & Diagnostics

Enable permission to share usage and diagnostic data.

REMOTES AND ACCESSORIES

All compatible Bluetooth devices will appear here. You can connect and disconnect from devices.

Defining Favourite Channels

To add channels to the Favourite list or remove them:

1. Press [MENU] to open the "TV options” menu.
2. Press [Up] on the remote control to select the "Channels” menu.
3. Press [Left] or [Right] on the remote control, select the "Add to My Favorites" option and press [OK] to add the current displaying channel to the favorite list, or select the "My Favorites" option and press [OK] to remove the current displaying channel from the favorite list (Default: add to favorite list 1).
4. Press [OK] to show the channel list.
5. Press [Blue] key to change the channel list into the favorite list.
6. Press [Blue] key to delete the focused channel.
7. Press [Yellow] key to change the current page to the favorite list select page.

Press [Up] and [Down] on the remote control to focus a favorite list, and press [OK] to change the current favorite list.

Then, operation step 3 will add the favorite to the selected favorite list.

PVR Mode

Note:

• Do not connect or disconnect any USB device while in USB playback mode.
• Ensure all personal data is backed up before inserting a USB device into the TV. Kogan assumes no liability for any loss of data due to malfunction or misuse.
• USB device should have a capacity of at least 512MB.
• USB device must support USB 2.0 high-speed specification.
• Use only USB storage devices formatted to FAT32.
• You cannot change channels while recording.
• If the signal is interrupted while recording, the recording will stop until the signal is regained.
• While in time-shift mode, do not turn the TV off.

Setup

To use PVR and Timeshift settings, first prepare your USB device. Ensure you have a USB drive inserted in either of your TV's USB 2.0 input ports.

Press the [Quick Menu] button on your remote control, then the [Program Down] button to scroll down to the Record menu. Select Device Info to prepare your USB device for PVR or Timeshift functionality.

Your attached USB device will display on the Device Info list if it is prepared for PVR or Timeshift usage, or both. You can also format your device and run speed tests from this menu.

Recording

There are two types of recording: Instant Recording and Schedule Recording.

• Instant recording: Records current TV programmes.
• Schedule recording: Set to record TV programmes automatically on a specific day, time, and duration.

Instant Recording

Select the channel you want, then press the [Record] button on the remote control to start recording. You will be prompted to confirm – press [OK] to begin recording.

To hide the information bar at the bottom of the screen, press the [Record] button once more.

To stop the recording, press [Stop] and then [OK] to confirm when prompted.

Schedule Recording

Select the Schedule List from the Record menu. Use the directional buttons to select the desired programme, and press the [Red] colour button to schedule a programme for recording.

You can schedule several items to record. Press the [Yellow] colour button to view the list of currently scheduled programmes. Different schedules should not overlap, and there must be at least a one-minute time gap between two schedules.

Note: Schedule recording still works when the TV is in standby mode.

Timeshift Mode

With Timeshift turned on, you may pause and rewind normal TV viewing at any time without missing any of the live broadcast. This also allows you to create a buffer and skip forward through commercials.

Press the [Pause] button on the remote control while in DTV mode to activate the Timeshift function. The TV stores the channel from the point of view you want to record. [Play] will resume from where you left off. Press [Stop] to exit Timeshift mode. If a USB device dedicated to recording is disconnected, Timeshift files that were saved will automatically be deleted.

Playing Recorded Files

After recording is complete, press the [Quick Menu] button on your remote control, then the [Program Down] button to scroll down to the Record menu to find the Record List. Here you will find a complete list of your recordings. Press the [Red] colour button to delete any files you no longer require.

Media Playback

Note: You will need to have an app installed for media playback. VLC for Android is recommended, but you can choose your preferred media player from the Google Play Store.

To access media playback mode, insert a USB drive containing files of the following types into the TV's USB input port. From the Home page, select your preferred media player app.

Alongside flash drives, the TV's USB port is also capable of reading from devices such as digital cameras and USB hard disks. Recordings saved in PVR mode will also be playable.

Media Playback Controls

• OK: Confirm / Play / Pause
• [Left] / [Right]: Navigation / Skip backward & forward, Hold to skip to start & end
• [Up] / [Down]: Navigation
• [Back]: Back to previous menu
• [Play]: Play
• [Pause]: Pause / Timeshift
• [Stop]: Stop playback
• Skip to start
• Skip to end
• Skip backward
• Skip forward

Wall Mounting

Wall mount kit not included. Steps below are provided as an optional alternative to the supplied base-mounts.

Components for Wall Mounting:

• A Mounting bracket (x2)
• B Shaft sleeve – M6 (x4)
• C M6 x 45mm screw (x4)
• D M6 x 60mm self-tapping screw (x4)
• E Wall anchor (x4)

9. Optional Wall-Mounting Installation

a. Measure and double-check the distance of threaded holes on the back panel of the TV before creating any holes in the wall.

b. Use 45mm screws (C) to attach shaft sleeves (B) within the four threaded holes on the back panel of the TV.

c. Use a mounting bracket (A) as a guide to mark the positions for the four holes on the wall with a pencil.

d. Using a drill, create holes in the marked positions on the wall.

e. Insert the four wall anchors (E) into the screw holes in the wall.

f. Place the mounting brackets against the wall, aligned with the wall anchors, ensuring the directional arrow is facing upwards.

g. Fix the mounting brackets with the 60mm self-tapping screws.

h. Attach the TV to the mounting brackets by placing all four shaft sleeves into the larger openings of the brackets, then lowering the TV so that the shaft sleeves “lock” into place within the brackets.

It is recommended that two people perform step 9h together to ensure the sleeves are properly aligned before the TV is lowered onto the brackets.

Note: Only use wall-mounts that match the same size screws and fittings as those listed on this page. Other methods of wall-mounting have not been tested for this model and can not be guaranteed to safely support the TV.

Specifications

Note: Design and specifications are subject to change without notice. Weight and dimension shown are approximate.

Troubleshooting

Common Fixes

Many minor issues can be resolved by hard resetting, or power cycling the unit or upgrading the firmware.

To perform a hard reset, or power cycle, please use the following steps:

1. Unplug the TV from the main power socket and leave it for 10-15 minutes.
2. Press and hold the power button on the TV for 5 seconds.
3. Connect the TV back to the power and turn it on.

Poor Picture and Sound Quality

• Try a different channel.
• Adjust the antenna.
• Check all connections.

No Picture or Sound in TV Status

• Try another channel.
• Press the TV/AV button.
• Make sure the TV is plugged in.
• Check the antenna connection.

No Sound or Sound is Too Low at Maximum Volume

• Check the volume settings on any external speakers connected to your television.
• Adjust the TV volume accordingly.
• Check another channel or input.
• Check that MUTE hasn't been turned on.

Picture Rolls Vertically

Check all connections.

No Colour, Wrong Colour or Tints

• Make sure the program itself is broadcast in colour.
• Select the picture menu, then adjust the colour and tint submenus.

Blurred or Snowy Picture, Distorted Sound

• Check direction, location, and connections to your antenna.
• Issues may be caused by the use of an indoor antenna (poor signal).

Remote Control Malfunctions

• Replace remote control batteries.
• Check battery terminals.
• Remote is out of range; move closer to the TV.
• Remove any obstructions between the remote and the IR sensor of the TV.
• Make sure the power cord to your TV is plugged in and turned on.

Image is Not Centred on the Screen

Adjust the horizontal and vertical position.

"No Signal" on HDMI Source

• Test the device with a different HDMI cable.
• Plug the device into another HDMI port.
• Try a different device connected to the same cable and port.
• Perform a factory reset on your TV.

Care & Maintenance

Unplug the television from the power supply before cleaning. Do not use any liquid cleaners or harsh chemicals. Always use a soft, damp cloth.

Cleaning the Screen

Wet a soft cloth in a mixture of lukewarm water and a little fabric softener or dish washing detergent. Wring the cloth until it's almost dry, and then use it to wipe the screen. Make sure the excess water is off the screen, and then let it air-dry before you turn on your TV.

Cleaning the Casing

To remove dirt or dust, wipe the TV casing with a soft, dry, lint-free cloth. Please be sure not to use a wet cloth.

For our full TV troubleshooting guide, head online to help.kogan.com.