HFCL ion4e Access Point Quick Start Guide
Introduction
Thank you for purchasing the HFCL ion4e Access Point. The ion4e is a cloud-managed 2x2:2 MU-MIMO Wi-Fi 5 certified Access Point designed to deliver high wireless performance and efficiency.
Packaging Content
Image of the HFCL ion4e Access Point, a compact white device with a purple accent. Diagram showing the contents of the ion4e Access Point package: the Access Point unit, a mounting kit (including pole clamp, L plate, U bolt, nuts, screws), and the Quick Start Guide.
- ion4e Access Point (Qty: 1)
- Mounting Kit (Qty: 1) - Includes Pole Clamp (1), L Plate (1), U Bolt (1), Hex nuts (4), Screws (4)
- Quick Start Guide (Qty: 1)
Product Overview
Product overview diagram of the ion4e Access Point, highlighting its N-type connectors for external antennas, LAN+PoE port with gland, and earthing point.
Specifications
Feature | Specification |
---|---|
Peak Throughput (aggregate) | Up to 1.27 Gbps (867 Mbps for 5 GHz and 400 Mbps for 2.4 GHz) |
Wi-Fi Standard Support | 802.11a/b/g/n/ac/ac Wave 2 |
Interface | 1 X 10/100/1000 BASE-T Ethernet, N type connectors |
Radio Mode | 2x2 MU-MIMO with 2 spatial streams |
Mesh Support | Self-creating, Self-healing Mesh |
Maximum number of SSID (per radio) | 16 |
Maximum User Support | 128 on 5 GHz & 64 on 2.4 GHz |
Power Supply | IEEE 802.3af PoE |
Power Consumption (Max) | 12 W (approx.) |
Max Transmit Power | 23 dBm for 2.4 GHz, 27 dBm for 5 GHz (will depend on country-specific guidelines) |
Antenna Type | Option for external antenna |
Management | Standalone (via GUI) or through on-premise based solution or cloud-based |
Enclosure Dimensions | 189 x 170 x 71 mm or 7.44 x 6.69 x 2.79 inches |
Weight | 0.75 kg |
Operating Temperature | -15°C to 60°C |
Certifications | FCC Class A, CE, Passpoint 2.0, IP67, RoHS 3.0 |
Getting the ion4e Online
Step 1: Power up
The Access Point can be powered up using a PoE adapter (48V).
Diagram illustrating the power-up process using a PoE adapter. It shows a Cat-5 Ethernet cable connecting a laptop/computer to the data port of the PoE adapter, and another Ethernet cable connecting the PoE adapter's power port to the ion4e Access Point's PoE-supported Ethernet port. Note: Plug and Adapter will vary by country/region.
Step 2: Connect to the network
Section 1: Standalone AP
Follow the steps below to connect the Access Point to a network:
- Connect an Ethernet cable to the computer.
- Connect the other end of the Ethernet cable to the data port on the PoE adapter.
- Connect the ion4e PoE supported Ethernet port to the PoE adapter power port. The device will be powered on.
- Configure the computer with a static IP address in the same domain, e.g., 192.168.1.X, and a subnet mask of 255.255.255.0 (where X is from 2 to 255).
- Open a web browser and enter the Access Point's static IP address: 192.168.1.1.
- A login screen will appear.
- Enter the default login credentials: User: root, Password: hfcl!@ion
Diagram for connecting the ion4e Access Point to a network in standalone mode. It shows an AP connected via Ethernet to a PoE adapter, which is then connected to a computer. The computer is configured with a static IP address.
Section 2: Controller Managed AP
Follow the steps below to connect the Access Point to a network:
- Connect an Ethernet cable to the computer.
- Power up the AP through the PoE adapter.
- Connect the AP to a DHCP network and the Internet.
- Login to the HFCL IO cloud controller (CNMS) at iocloud.hfcl.com with provided credentials.
- To obtain CNMS login credentials, send a request email to iosupport@hfcl.com with customer details (Name, email address, contact number, address, distributor/retailer name, number of APs purchased, country).
- Add an AP group under configuration.
- Add APs to the AP group.
- Create an SSID within the AP group.
- Refer to the HFCL IO website (io.hfcl.com) for detailed information on configuring the AP through CNMS.
Diagram for connecting the ion4e Access Point to a network in controller-managed mode. It shows the AP connected via Ethernet to a network/internet, and a computer used to access the HFCL IO cloud controller (CNMS).
Step 3: Check the LED status
Diagram illustrating the LED indicators on the ion4e Access Point: Power LED (Green for ON), 2.4 GHz Status LED (Yellow for active, blinking for data transfer), and 5 GHz Status LED (Red for active, blinking for data transfer).
Power LED
LED Color: Green
Status: Green color indicates the device is powered ON.
2.4 GHz Status LED
Status: Solid yellow color indicates the 2.4 GHz radio is active. It blinks when data is being transmitted on the 2.4 GHz radio.
5 GHz Status LED
Status: Solid red color indicates the 5 GHz radio is active. It blinks when data is being transmitted on the 5 GHz radio.
Mounting of ion4e Access Point
The ion4e can be mounted on a pole or to a wall. Follow these steps for appropriate installation.
General Mounting Steps
- Align the L Plate with the holes at the back of the Access Point.
- Use the provided screws to fix the plate onto the Access Point. The mounting bracket is now fixed onto the mounting holes on the Access Point.
- This type of mounting enables vertical and horizontal movement by loosening a few of the bolts.
Diagram showing the mounting of the ion4e Access Point. One image shows the L-plate attached to the AP. Another shows the AP with the L-plate mounted on a pole using a U-bolt and pole clamp. A third shows the AP with the L-plate attached to a wall mount.
Pole Mount
- Align the bracket-mounted Access Point with the pole holder and U-Bolt.
- Pass the U-Bolt through the cuts of the pole holder and mounting bracket. Secure it in place with the screws.
- The pole mounting is designed for poles of diameter 40 mm to 60 mm. For mountings on larger size poles up to 140 mm, contact iosales@hfcl.com.
Attaching External Antennas
Attach the sector antenna to expand coverage to 60, 90, or 120 degrees.
- Secure the wall mount bracket on the back of the sector antenna.
- Align the bracket-mounted sector antenna with the pole clamp.
- Attach one end of the RF Cables to the sector antenna and the other end to the N-type connectors of the Access Point.
- The final view is as shown below.
Diagram showing the attachment of external sector antennas to the ion4e Access Point. It depicts securing a wall mount bracket to the antenna, then aligning this with a pole clamp, and finally connecting the RF cables to the AP's N-type connectors.
Safety Precautions
Observe the following safety precautions to avoid damage to the ion4e Access Point:
- [warning] Do not power the device during installation.
- [warning] Keep away from high voltage cables.
- [warning] Do not power off the unit in the middle of an upgrade process.
- The gland should be ground facing at all times.
- [warning] Do not open the enclosure.
- Fasten the device tightly.
- Make sure the earthing wire is connected properly to the earthing points.
Contact Information
Email: iosupport@hfcl.com
Website: www.hfcl.com, www.io.hfcl.com
Address: 8, Commercial Complex, Masjid Moth, Greater Kailash-ll, New Delhi-110048