HFCL ion4e Access Point Quick Start Guide

Introduction

Thank you for purchasing the HFCL ion4e Access Point. The ion4e is a cloud-managed 2x2:2 MU-MIMO Wi-Fi 5 certified Access Point designed to deliver high wireless performance and efficiency.

Packaging Content

Image of the HFCL ion4e Access Point, a compact white device with a purple accent. Diagram showing the contents of the ion4e Access Point package: the Access Point unit, a mounting kit (including pole clamp, L plate, U bolt, nuts, screws), and the Quick Start Guide.

  • ion4e Access Point (Qty: 1)
  • Mounting Kit (Qty: 1) - Includes Pole Clamp (1), L Plate (1), U Bolt (1), Hex nuts (4), Screws (4)
  • Quick Start Guide (Qty: 1)

Product Overview

Product overview diagram of the ion4e Access Point, highlighting its N-type connectors for external antennas, LAN+PoE port with gland, and earthing point.

Specifications

FeatureSpecification
Peak Throughput (aggregate)Up to 1.27 Gbps (867 Mbps for 5 GHz and 400 Mbps for 2.4 GHz)
Wi-Fi Standard Support802.11a/b/g/n/ac/ac Wave 2
Interface1 X 10/100/1000 BASE-T Ethernet, N type connectors
Radio Mode2x2 MU-MIMO with 2 spatial streams
Mesh SupportSelf-creating, Self-healing Mesh
Maximum number of SSID (per radio)16
Maximum User Support128 on 5 GHz & 64 on 2.4 GHz
Power SupplyIEEE 802.3af PoE
Power Consumption (Max)12 W (approx.)
Max Transmit Power23 dBm for 2.4 GHz, 27 dBm for 5 GHz (will depend on country-specific guidelines)
Antenna TypeOption for external antenna
ManagementStandalone (via GUI) or through on-premise based solution or cloud-based
Enclosure Dimensions189 x 170 x 71 mm or 7.44 x 6.69 x 2.79 inches
Weight0.75 kg
Operating Temperature-15°C to 60°C
CertificationsFCC Class A, CE, Passpoint 2.0, IP67, RoHS 3.0

Getting the ion4e Online

Step 1: Power up

The Access Point can be powered up using a PoE adapter (48V).

Diagram illustrating the power-up process using a PoE adapter. It shows a Cat-5 Ethernet cable connecting a laptop/computer to the data port of the PoE adapter, and another Ethernet cable connecting the PoE adapter's power port to the ion4e Access Point's PoE-supported Ethernet port. Note: Plug and Adapter will vary by country/region.

Step 2: Connect to the network

Section 1: Standalone AP

Follow the steps below to connect the Access Point to a network:

  1. Connect an Ethernet cable to the computer.
  2. Connect the other end of the Ethernet cable to the data port on the PoE adapter.
  3. Connect the ion4e PoE supported Ethernet port to the PoE adapter power port. The device will be powered on.
  4. Configure the computer with a static IP address in the same domain, e.g., 192.168.1.X, and a subnet mask of 255.255.255.0 (where X is from 2 to 255).
  5. Open a web browser and enter the Access Point's static IP address: 192.168.1.1.
  6. A login screen will appear.
  7. Enter the default login credentials: User: root, Password: hfcl!@ion

Diagram for connecting the ion4e Access Point to a network in standalone mode. It shows an AP connected via Ethernet to a PoE adapter, which is then connected to a computer. The computer is configured with a static IP address.

Section 2: Controller Managed AP

Follow the steps below to connect the Access Point to a network:

  1. Connect an Ethernet cable to the computer.
  2. Power up the AP through the PoE adapter.
  3. Connect the AP to a DHCP network and the Internet.
  4. Login to the HFCL IO cloud controller (CNMS) at iocloud.hfcl.com with provided credentials.
  5. To obtain CNMS login credentials, send a request email to iosupport@hfcl.com with customer details (Name, email address, contact number, address, distributor/retailer name, number of APs purchased, country).
  6. Add an AP group under configuration.
  7. Add APs to the AP group.
  8. Create an SSID within the AP group.
  9. Refer to the HFCL IO website (io.hfcl.com) for detailed information on configuring the AP through CNMS.

Diagram for connecting the ion4e Access Point to a network in controller-managed mode. It shows the AP connected via Ethernet to a network/internet, and a computer used to access the HFCL IO cloud controller (CNMS).

Step 3: Check the LED status

Diagram illustrating the LED indicators on the ion4e Access Point: Power LED (Green for ON), 2.4 GHz Status LED (Yellow for active, blinking for data transfer), and 5 GHz Status LED (Red for active, blinking for data transfer).

Power LED

LED Color: Green

Status: Green color indicates the device is powered ON.

2.4 GHz Status LED

Status: Solid yellow color indicates the 2.4 GHz radio is active. It blinks when data is being transmitted on the 2.4 GHz radio.

5 GHz Status LED

Status: Solid red color indicates the 5 GHz radio is active. It blinks when data is being transmitted on the 5 GHz radio.

Mounting of ion4e Access Point

The ion4e can be mounted on a pole or to a wall. Follow these steps for appropriate installation.

General Mounting Steps

  1. Align the L Plate with the holes at the back of the Access Point.
  2. Use the provided screws to fix the plate onto the Access Point. The mounting bracket is now fixed onto the mounting holes on the Access Point.
  3. This type of mounting enables vertical and horizontal movement by loosening a few of the bolts.

Diagram showing the mounting of the ion4e Access Point. One image shows the L-plate attached to the AP. Another shows the AP with the L-plate mounted on a pole using a U-bolt and pole clamp. A third shows the AP with the L-plate attached to a wall mount.

Pole Mount

  1. Align the bracket-mounted Access Point with the pole holder and U-Bolt.
  2. Pass the U-Bolt through the cuts of the pole holder and mounting bracket. Secure it in place with the screws.
  3. The pole mounting is designed for poles of diameter 40 mm to 60 mm. For mountings on larger size poles up to 140 mm, contact iosales@hfcl.com.

Attaching External Antennas

Attach the sector antenna to expand coverage to 60, 90, or 120 degrees.

  1. Secure the wall mount bracket on the back of the sector antenna.
  2. Align the bracket-mounted sector antenna with the pole clamp.
  3. Attach one end of the RF Cables to the sector antenna and the other end to the N-type connectors of the Access Point.
  4. The final view is as shown below.

Diagram showing the attachment of external sector antennas to the ion4e Access Point. It depicts securing a wall mount bracket to the antenna, then aligning this with a pole clamp, and finally connecting the RF cables to the AP's N-type connectors.

Safety Precautions

Observe the following safety precautions to avoid damage to the ion4e Access Point:

  • [warning] Do not power the device during installation.
  • [warning] Keep away from high voltage cables.
  • [warning] Do not power off the unit in the middle of an upgrade process.
  • The gland should be ground facing at all times.
  • [warning] Do not open the enclosure.
  • Fasten the device tightly.
  • Make sure the earthing wire is connected properly to the earthing points.

Contact Information

Email: iosupport@hfcl.com

Website: www.hfcl.com, www.io.hfcl.com

Address: 8, Commercial Complex, Masjid Moth, Greater Kailash-ll, New Delhi-110048

Models: ion4e, Wi-Fi 5 2x2 Outdoor Access Point, 2x2 Outdoor Access Point, Wi-Fi 5 Access Point, Access Point, Point

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