Quick Start Guide
HFCL ion12xi_h / ion12xi_h2 Access Point
Introduction
Thank you for purchasing the HFCL ion12xi_h/ion12xi_h2, a cutting-edge cloud-managed Access Point. This device is Wi-Fi 6 certified, featuring an 8x8:8 MU-MIMO setup that sets new standards for wireless performance and efficiency.
Packaging Content
- ion12xi_h/ ion12xi_h2 Access Point (Quantity: 1)
- Mounting Kit: Mounting Screws SS PPH 6x1-1/2 (4), Plastic Wall Anchors (4), Mounting Screws SS PPH M4x50 and M4 Hex Nuts (4 each), Mounting Plate (1)
Product Specifications
| Feature | Specification |
|---|---|
| Peak Data Rate (aggregate) | 5.95 Gbps combined (8x8 MU-MIMO; 80 MHz) 5.95 Gbps combined (4x4 MU-MIMO; 160 MHz) |
| Wi-Fi Standard Support | IEEE 802.11 a/b/g/n/ac/ax |
| Interface | 1x 10 Gigabit Ethernet (10GbE) RJ45 Port 1x 10 Gigabit Ethernet (10GbE) Optical SFP+ Port DC Jack USB 3.0 port (Type A) USB 2.0 port (Type C) [Console Port] |
| Radio Mode | Up to 8x8 for 5 GHz and 4x4 for 2.4 GHz multiple input, multiple output MU-MIMO |
| Mesh Support | Self-creating, Self-healing EasyMesh |
| Maximum number of SSID | 32 SSIDs combined (16 per radio) |
| Maximum user support | 1024 |
| Power supply | ion12xi_h: +12V 4A DC Power adaptor ion12xi_h2: PoE adaptor (48V active PoE++) or +12V 4A DC Power adaptor |
| Power consumption (Max) | <35 W (approx.) |
| Max Transmit Power | 28 dBm on 2.4 GHz; 28 dBm on 5 GHz |
| Antenna Type | Integrated Antenna |
| Antenna Gain | 6 dBi for 2.4 GHz and 5 GHz |
| Management | Standalone (via GUI) or through on-premise based solution or cloud-based |
| Enclosure Dimensions | 260 x 260 x 72 mm (10.24 x 10.24 x 2.83 inches) |
| Weight | 2.6 Kg |
| Operating Temperature | 0°C to 45°C |
| Certifications | FCC Class B, CE, RoHS 3.0, UL 2043 Plenum, Wi-Fi certified - Wi-Fi 6, WPA3, EasyMesh, Agile Multiband & Passpoint 3.0 |
| Variants | ion12xi_h: DC Powering ion12xi_h2: DC or Active PoE++ Powering |
CRITICAL: The ion12xi_h2 should not be powered up with a passive PoE device. It will result in an electrical fault in the unit, making it unusable.
Product Overview
The Access Point features the following ports:
- USB 2.0 port (Type C) [Console Port]
- 1x 10 Gigabit Ethernet Optical SFP+ Port
- DC Jack
- Kensington Lock
- For DC variant: 10 GE Port
- For DC & PoE variant: Active PoE++ Port
- Reset Button
- USB 3.0 port (Type A)
Mounting of Access Point on Solid Ceiling or Wall
Step 1: Mark and Drill Holes
Place the mounting plate on a wall or ceiling. Mark the hole locations using a marker at the designated points. Drill holes at the marked points using an M4 drill bit and insert the plastic wall anchors.
Visual Description: Diagram shows marking points on a wall/ceiling, drilling holes, and inserting wall anchors.
Step 2: Attach Mounting Plate
Utilize the provided mounting screws SS PPH 6x1-1/2 to affix the mounting plate securely onto the wall or ceiling. Ensure the mounting plate is firmly installed before proceeding.
Visual Description: Diagram shows screws being used to attach the mounting plate to the wall/ceiling, with plastic wall plugs inserted into drilled holes.
Step 3: Prepare Access Point for Mounting
Pass the M4x50 screws through the M4 Hex Nuts provided. Then, tighten these screws into the mounting holes provided on the Access Point.
Step 4: Mount Access Point
Align the mounting screws on the Access Point with the keyhole slots on the mounting plate, ensuring a secure and hinged connection. Securely tighten these nuts by rotating them in an anti-clockwise direction while maintaining a firm grip on the device to prevent it from falling.
Mounting of Access Point on False Ceiling
Note: This mounting kit is sold separately. Please contact your sales representative for more details. The provided mounting screws are for ceiling thickness 15-20 mm only. For thicker ceilings, contact your sales representative. DO NOT INSTALL on fragile ceilings such as suspended acoustic board, plasterboard, fiberboard, or drop ceilings to ensure safety.
Step 1: Mark and Drill Holes
Place the mounting plate on the false ceiling and mark holes at the designated location. Drill holes at the marked points.
Visual Description: Diagram shows marking points on a false ceiling and drilling holes.
Step 2: Position Back Ceiling Plate
Place the back ceiling plate on the opposite side of the false ceiling and align it with the drilled holes. Drill holes through the plate and ceiling.
Visual Description: Diagram shows the back ceiling plate being aligned with drilled holes on the other side of the false ceiling.
Step 3: Secure Plates with Screws
Pass M4x30 Hex Head Screws through the mounting plate and the back ceiling plate.
Step 4: Tighten Nuts and Mount Access Point
Tighten the provided M4 Hex Nuts from the opposite side of the false ceiling. Pass the screws through the Hex Nuts and tighten them into the mounting holes on the Access Point. Align and slide the mounting screws on the Access Point with the keyhole slots on the mounting plate, ensuring a secure and hinged connection. Securely tighten these nuts while maintaining a firm grip on the device to prevent it from falling.
Unmounting of Access Point
1. Loosen the nuts and keep a firm grip on the device to prevent it from falling.
2. Slide the screws attached to the Access Point out of the keyhole slots on the mounting plate to disengage it from the slots.
Visual Description: Diagrams show the locked and unlocked positions for unmounting.
Getting the Access Point Online
For ion12xi_h Access Point
The ion12xi_h Access Point can be powered up using a DC adaptor (12V) only.
Step 1: Power Up
Connect the DC Adaptor* to the Access Point.
*Note: DC Power Adaptor availability varies by region. Please contact your sales representative for more details.
Step 2: Connect to the Network
Section 1: Standalone AP
- Connect an Ethernet cable to your computer.
- Connect the other end of the Ethernet cable to the LAN port on the Access Point.
- Configure your computer with a static IP address in the same domain: 192.168.1.X (where X is from 2 to 255) and a subnet mask of 255.255.255.0.
- Open a web browser and enter the Access Point's static IP address in the address bar: 192.168.1.1.
- A login screen will appear.
- Enter the default login credentials: User: root, Password: hfcl!@ion.
Section 2: Controller Managed AP
- Connect the AP to a DHCP network and the Internet.
- Login to the HFCL ioCloud controller (cNMS) at iocloud.hfcl.com with your provided credentials.
- To obtain cNMS login credentials, send a request email to iosupport@hfcl.com with the following details: Customer name, Customer email address, Customer address, Distributor/Retailer Name, Number of APs Purchased, Country, Customer contact number.
- Add an AP group under configuration.
- Add APs to the AP group.
- Create SSIDs within the AP group.
- Refer to the website io.hfcl.com for detailed information on configuring the AP through cNMS.
For ion12xi_h2 Access Point
The ion12xi_h2 Access Point can be powered up using a DC adaptor* or an Active PoE++ Adaptor (48V).
Step 1: Power Up
Connect the Access Point's PoE-supported Ethernet port to the Active PoE++ adaptor's power port. The device will be powered on.
Step 2: Connect to the Network
Section 1: Standalone AP
- Connect an Ethernet cable to your computer.
- Connect the other end of the Ethernet cable to the data port on the PoE adaptor.
- Configure your computer with a static IP address in the same domain: 192.168.1.X (where X is from 2 to 255) and a subnet mask of 255.255.255.0.
- Open a web browser and enter the Access Point's static IP address in the address bar: 192.168.1.1.
- A login screen will appear.
- Enter the default login credentials: User: root, Password: hfcl!@ion.
Section 2: Controller Managed AP
- Connect the AP to a DHCP network and the Internet.
- Login to the HFCL ioCloud controller (cNMS) at iocloud.hfcl.com with your provided credentials.
- To obtain cNMS login credentials, send a request email to iosupport@hfcl.com with the following details: Customer name, Customer email address, Customer address, Distributor/Retailer Name, Number of APs Purchased, Country, Customer contact number.
- Add an AP group under configuration.
- Add APs to the AP group.
- Create SSIDs within the AP group.
- Refer to the website io.hfcl.com for detailed information on configuring the AP through cNMS.
LED Status Check
The Access Point has the following status LEDs:
- Power LED: Blue Stable: Device is powered ON.
- 2.4 GHz Status LED: Blue Stable: 2.4 GHz radio is active. Blue Blinking: Data transmission on 2.4 GHz radio.
- 5 GHz Status LED: Blue Stable: 5 GHz radio is active. Blue Blinking: Data transmission on 5 GHz radio.
Safety Precautions
Observe the following safety precautions to avoid damage to the Access Point:
- Do not power the device during installation.
- Keep away from high-voltage cables.
- Do not power off the unit in the middle of an upgrade process.
- Do not open the enclosure of the Access Point.
- Fasten the device tightly with the mount.
- Do not subject the device to high temperatures.
Contact Information
Part Number: QSG-01-0014, Revision: A
Email: iosupport@hfcl.com
Website: hfcl.com | io.hfcl.com
Address: 8, Commercial Complex, Masjid Moth, Greater Kailash-II, New Delhi-110048
HFCL Limited. All Rights Reserved. HFCL and io by HFCL are trademarks or registered trademarks of HFCL Ltd. Specifications are subject to change without notice.
