Sagemcom F@st 3896 User Manual

Box Contents

The box contains:

1. Sagemcom F@st 3896 Telekom Home Box (modem)
2. User Manual
3. Power adapter

Accessibility Information

The Sagemcom F@st 3896 and its user manual have been designed with the accessibility needs of various user groups in mind.

The back of the device features Braille markings next to buttons and connectors to aid orientation. The following table details which letter or number corresponds to which button or connector:

The device should be placed upright. The larger, wider surfaces are its sides. The longer, narrower surfaces are also its sides. The shorter, narrower surfaces are the top and the base. The top has two buttons and small ventilation openings. When correctly oriented, the device's base is at the bottom.

Buttons and connectors are located on the two longer narrow sides. Ventilation openings are present in several places on the device. The front narrow side has no connectors, only LED lights. Connectors and additional buttons are located on the rear narrow side, in a vertical row.

Device Overview

The following table describes the LEDs and ports on the Sagemcom F@st 3896:

Device Setup Step-by-Step

1. Step 1: Connect the coaxial cable! Screw the coaxial cable connector onto the modem's connector firmly, but not excessively. A 11mm wrench (not included) can be used. Ensure the thin copper pin in the center of the coaxial cable is not damaged.
2. Step 2: Power up the device! Connect the device to power using the provided power adapter. The power input is labeled 'POWER' on the back of the modem.
3. Step 3: Power on The device will automatically power on after being connected to power.
4. Step 4: Wait for the device LEDs to light up! The modem will automatically turn on. It will then download available updates for approximately 2-10 minutes to become ready for operation. The establishment of an internet connection is indicated by the continuous green illumination of the LEDs.

The following LEDs should be continuously lit green:

• Power (9)
• US (7)
• DS (8)
• Online (6)

The following LEDs will light up when devices are connected to the inputs:

• Ethernet (5)
• Telephone (4)

Step 5: Connect your wired devices! Connect your wired devices to the ports on the back of the modem.

Note: The RESET button should only be used for troubleshooting.

Step 6: Connect your wireless devices to Wi-Fi using one of the following methods!

Connecting by entering network details:

1. On the device's side label, you will find your new Wi-Fi network name (Network Name).
2. Select this network in your mobile phone's, laptop's, or other wireless device's Wi-Fi settings.
3. Enter the password (Security Key) and connect to the network.

Connecting via QR code On the same label, you will find a QR code. Scanning this with any mobile device equipped with a camera will allow you to connect to Wi-Fi instantly.

Connecting using the WPS button If the Wi-Fi device you wish to connect supports WPS (Wi-Fi Protected Setup) technology, you can easily connect your Wi-Fi device to the Wi-Fi by briefly pressing the WPS button on the top of the modem (for 2 seconds).

1. Briefly press the WPS button on the front of the modem; the button's LED will start flashing green.
2. Within two minutes, initiate WPS on your Wi-Fi device as well. Consult your Wi-Fi device's user manual for instructions on how to do this.

Important Considerations:

If you have set-top boxes, remember to restart them after connecting them to the modem.

Useful Tips:

Certain environmental conditions can affect Wi-Fi signal propagation. Try to minimize the number of walls between the modem and your Wi-Fi devices. For this purpose, try to place the modem in the center of your home, at a height of at least 1 meter, in a visible location. Place your Wi-Fi devices at a similar height and in a visible location.

Do not place the devices near TVs, microwave ovens, refrigerators, or other large metal surfaces, as they can interfere with Wi-Fi signal propagation. For more information on Wi-Fi operation and internet networking, visit www.telekom.hu/jonet.

What if Something Isn't Working?

Please check:

• Are all cables connected properly?
• Are you using the new power cable that came with the package?
• Is the coaxial cable screwed onto the connector correctly?
• Are the LEDs lighting up correctly?
  • If the Power LED (9) is not lit, check that you are using the power cable supplied with the device and that it is properly connected to the modem and the power source.
  • If the Internet service LED (6) is not lit, check that the coaxial cable is properly connected to the device.
  • If the telephone service LED (4) is not lit or is red, call Customer Service at 1414 for assistance.
  • If the Wi-Fi status indicators are not lit, check if Wi-Fi is enabled on the device. You can turn Wi-Fi on/off by pressing and holding the Wi-Fi button for a short time (2 seconds). (Wi-Fi is enabled by default on the device.)

If the modem is still not working correctly after these checks, restart it. If the problem persists after restarting, call Customer Service at 1414!

LED Indicators

Personalizing Your SAGEMCOM F@ST 3896 TELEKOM HOME BOX (MODEM)

To personalize your modem's settings, open a web browser and go to https://192.168.0.1. On the admin page that appears, enter the 'Web access' details from the label on the side of the modem: the 'Username' and its corresponding 'Password'.

Once logged into the web interface, you will find the device's setting options and a brief summary of its current status.

Wi-Fi Operation

The Sagemcom F@st 3896 Telekom Home Box provides Wi-Fi on two different frequency bands. By default, the 'Band Steering' function automatically optimizes device connections between the two frequency bands, ensuring the best Wi-Fi band for the device's capabilities.

The network name and password set for the 5 GHz channel apply to the entire Wi-Fi network as long as 'Band Steering' is enabled.

You can change the Wi-Fi name and password in the 'Basic' settings under the Wi-Fi menu:

1. In the 'SSID' field, you can overwrite the network name. In the 'Password' field, you can set a new password, which must be between 8 and 63 characters long.
2. Save the settings by clicking the 'Apply' button.

After saving, the Wi-Fi connection details will be automatically updated on the QR code, allowing you to connect to the newly created Wi-Fi network instantly by scanning it with any mobile device equipped with a camera.

You can also set the Wi-Fi network name and password of a replaced modem on the new modem, so you don't have to reconnect individual household appliances, computers, etc., to the network.

Band Steering

The Sagemcom F@st 3896 Telekom Home Box provides Wi-Fi on two different frequency bands. If you want to separate the unified Wi-Fi network into two parallel networks, allowing you to individually choose which frequency band your home devices connect to, turn off the 'Band Steering' function. This function can be found in the Wi-Fi menu.

The 'Band steering' tab is where this is accessible. If you want to connect to the Wi-Fi network with greater coverage but lower speed, choose the 2.4 GHz Wi-Fi. If you want to connect to a Wi-Fi network with smaller coverage but faster data transfer, choose the 5 GHz network. The method for setting up Wi-Fi 2.4 GHz and 5 GHz networks is the same.

You can find more useful information and tips on the operation of 2.4 and 5 GHz networks and enhancing your home internet experience at www.telekom.hu/jonet.

Note: Not all Wi-Fi devices are compatible with the 5 GHz system!

Guest Wi-Fi If you want to create a separate Wi-Fi network for your guests or acquaintances in your home, use either the 'Guest 2.4 GHz' or 'Guest 5GHz' menu options. Enable the function by clicking the 'Allow wireless connection' button, then set a desired name (SSID) and password for the new guest Wi-Fi network. Save the settings by clicking the 'Apply' button to create the new network.

Safety Precautions

WARNING: Please read these instructions carefully before installing or using the product.

PAY CLOSE ATTENTION TO THE OPERATING INSTRUCTIONS.

To avoid the risk of fire, electric shock, and personal injury, adhere to basic safety precautions during product use, including:

• Always follow the installation instructions provided in the documentation accompanying the product.
• Do not connect or use the product during a thunderstorm. Electrical and/or telecommunication network disturbances can cause product malfunctions and electric shock.

The product must be installed and used in a closed space, and the product's casing must not be covered. Plastic bags can pose a suffocation hazard. Keep them away from children. The product is designed for vertical, upright placement. If the product is to be mounted on a wall, use screws appropriate for the wall material for secure mounting. It is recommended to use screws with a diameter of 5 mm and a length of at least 30 mm. Do not mount the product on a wall higher than 2 meters from the floor.

Environmental Conditions

The product is intended for stationary use in an office or living space with temperatures up to 45°C (113°F).

Do not install in direct or excessive sunlight and/or heat sources. Do not place in locations where heat buildup may occur (e.g., on or under other electronic equipment) and do not expose to moisture or condensation.

It can be installed in a pollution degree 2 environment (a pollution-free environment, or an environment with dry, non-conductive contaminants).

Water and Moisture

Do not install the product in a wet or dusty environment. Do not allow it to come into contact with water or other liquids. No liquid should enter the product. Do not use the product near water appliances such as bathtubs, sinks, washing machines, or swimming pools.

If liquid or any other substance enters the device, immediately turn off the device or unplug the power cord from the electrical outlet. Further use may cause electric shock or fire. If the product is moved from a cold environment to a warm one, condensation may form on some internal components. Allow the device to dry before operating it again.

Maintenance and Cleaning

Before cleaning, disconnect the device from the electrical network, then unplug the wall socket and the computer connector. Do not use liquid cleaners or spray-cans, or cleaning agents containing chemicals that could damage plastic parts, or substances containing alcohol, benzene, thinner, or other flammable materials. The use of these products can cause fire.

To reduce the risk of electric shock, do not disassemble the product. Only a qualified technician should replace internal components. Opening or removing covers can expose you to dangerous high voltages. Improper reassembly can cause electric shock during subsequent use. If the device needs to be repaired or inspected, contact customer service.

Electrical Power Supply

Only use the supplied power adapter and power accessories. Connect them to the electrical network according to the installation instructions in this manual and the identification sticker on the device's power adapter (mains voltage, current, frequency). Using power sources other than those recommended for the device may cause overheating or deformation of the device and may result in electric shock or fire.

Accessibility and Electrical Overload

To ensure the device can be disconnected in case of a problem, make sure the socket into which you plug the power cord is easily accessible and located as close to the device as possible. Do not overload electrical sockets and extension cords, as this increases the risk of fire and electric shock.

Damage Requiring Service

Disconnect the device from the electrical outlet and contact your service provider's customer service if you experience any of the following:

• If the power supply or plug is damaged;
• If any of the supplied cables are damaged or frayed;
• If liquid has spilled into the device, or if the device has been exposed to rain or water;
• If the device is not functioning properly or shows significant deviations in performance;
• If the device has been dropped or damaged in any way;
• If any signs of overheating are detected;

If small metal objects (pins, paper clips, etc.) accidentally enter the device, immediately disconnect it from the electrical network (risk of electric shock) and contact customer service to find out how to proceed. Do not connect the product until the foreign object has been removed. Immediately unplug the product if you notice it emitting a burning smell or smoke. Under no circumstances should you open the device, as you may receive an electric shock.

The equipment is designed for indoor private use. In certain environments and under certain conditions, the use of wireless devices may be prohibited by the building owner or the responsible representative of the facility. If you have any doubts about the use of wireless devices within a particular facility or environment (e.g., airports), it is recommended to obtain permission before activating the device. Sagemcom SAS disclaims all responsibility for non-compliance with local regulations and for any issues related to the device.

Radio Interference

Failure to comply with national regulations may result in radio interference affecting third parties. The device emits radio waves in the 2.4 GHz and 5 GHz bands. To minimize exposure to radio waves, it is recommended to maintain a distance of at least 20 cm between the product and people. WiFi 5GHz: 5150-5350 MHz is restricted to indoor use.

The CE marking indicates that the product complies with the essential requirements of the European Parliament and Council Directive on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity, as well as the eco-design requirements of Directive 2009/125/EC. This marking certifies the device's compliance with user safety and health, electromagnetic compatibility, appropriate use of the radio frequency spectrum, and reduction of the product's environmental impact.

The frequency bands and maximum transmission powers used by the product are as follows:

• 2400 – 2483.5 MHz: 100 mW
• 5150-5350 MHz: 200 mW
• 5470 – 5725 MHz: 1 W

The device can only be operated indoors within the 5150 - 5350 MHz frequency range.

Restrictions

This radio equipment is subject to certain restrictions in the following countries: Belgium (BE), Bulgaria (BG), Czech Republic (CZ), Denmark (DK), Germany (DE), Estonia (EE), Ireland (IE), Greece (EL), Spain (ES), France (FR), Croatia (HR), Italy (IT), Cyprus (CY), Latvia (LV), Lithuania (LT), Luxembourg (LU), Hungary (HU), Malta (MT), Netherlands (NL), Austria (AT), Poland (PL), Portugal (PT), Romania (RO), Slovenia (SI), Slovakia (SK), Finland (FI), Sweden (SE), Northern Ireland (UK(NI)), Norway (NO), Switzerland (CH), Iceland (IS), Turkey (TR), Liechtenstein (LI).

Accessories and Software Information

Depending on the model purchased, your electronic device may include the following items:

1. Power supply, including a power adapter and a power cord,
2. The device itself.

The manufacturer releases software updates to improve or develop product features. For the latest information regarding accessories and software, please read the EU Declaration of Conformity.

Information Regarding Energy-Related Products (according to European Parliament Recommendation 2009/125/CE)

Network Standby power consumption, with all network ports connected and Wi-Fi activated: 13.50W

Network Standby power consumption: 7.9W after 20 minutes of inactivity

Wireless interfaces (Wi-Fi) can be disabled via the Web GUI.

Regulation (EU) 2019/1782 of the European Parliament and of the Council (October 1, 2019) on eco-design requirements for external power supplies, amending Directive 2009/125/EC of the European Parliament and of the Council and repealing Commission Regulation (EC) No 278/2009.

Manufacturer Name or Trademark, Company Registration Number, and Address:

SAGEMCOM
FR10 440294510
CS 39000
92271 BOIS-C. CEDEX-FRANCE

This symbol indicates that your used electronic equipment must be collected separately and should not be disposed of with household waste. To this end, the European Union has established a special collection and recycling system for which manufacturers assume responsibility.

• Local collection points are available (landfill, selective waste collection, etc.).
• A return system is available at distribution points when purchasing equivalent equipment.
• To facilitate recycling, please follow the sorting regulations for packaging waste.

The device has been designed and manufactured using high-quality materials and components that are recyclable and reusable. Electronic and electrical equipment may contain components that, while essential for the proper functioning of the system, can be hazardous to health and the environment if not handled and disposed of properly. Therefore, please do not dispose of your used device with household waste.

• If you are a professional user, follow your supplier's instructions.
• If the device is rented or on loan, contact the service provider.

Help us protect the environment in which we live!

Technical Specifications