Anker USB-C Hub
Overview
Port Layout
The hub features a compact design with several ports clearly labeled. The diagram illustrates the physical layout of the ports on the device.
Port Specifications
| No. | Port Type | Product Status/Description |
|---|---|---|
| 1 | Built-in USB-C Cable | 21cm |
| 2 | USB-C PD-IN Charging Port ? | Connect a 100W Power Delivery charger (sold separately) to provide up to 85W of passthrough charging to your PC. Note: This port is for charging only and does not support data transfer or video output for devices like hard drives, headphones, speakers, or monitors. It supports up to 85W charging for laptops and supplies 15W to the hub itself. A 100W PD charger and cable (sold separately) are required for 85W charging. |
| 3 | SD/microSD Card Slot ? | Insert an SD card or microSD memory card. Note: Maximum transfer speed is 104MB/s, and maximum storage capacity is 2TB. |
| 4 | HDMI Port ?️ | Supports video output up to 4K resolution at 30Hz. |
| 5 | USB-C Data Port ↔️ | Supports high-speed data transfer up to 5Gbps. Note: This USB-C port is dedicated to data transfer and does not support charging or media display. |
| 6 | USB 3.0 Port (x2) ? | Supports high-speed data transfer up to 5Gbps. |
Hub Specifications
| Specification | Details |
|---|---|
| Data Transfer Speed | 5Gbps |
| Supported Systems | Windows 10 / 8 / 7 / Vista / XP, macOS X 10.2 (or later), Linux |
| Supported Host Devices | Windows and MacBook computers supporting USB-C with DP Alt Mode and Power Delivery, as well as USB4 and Thunderbolt 3/4/5 ports. |
How to Use
1. Connect to Laptop ?
Connect the hub to your laptop's USB-C port. Ensure that the USB-C port supports Power Delivery (for charging) and DP Alt Mode (for HDMI display output).
2. Charge Laptop via Hub (Optional) ⚡
To charge your laptop through the hub, connect a PD-compatible wall charger (sold separately) to the hub's USB-C PD-IN port using a USB-C cable (sold separately). The hub consumes 15W for its operation. It is recommended to use a PD charger that supplies at least 15W more than your laptop's original charger to ensure sufficient power for both the hub and the laptop.
Connecting Peripherals
Connect your peripherals such as HDMI displays, SD cards, microSD cards, and USB devices to the corresponding ports on the hub.
Troubleshooting
Video Output Issues
- Verify that your laptop's USB-C port supports DP Alt Mode (display output). Consult your laptop's manual or manufacturer's website.
- Update your laptop's graphics drivers.
- Test the hub with another laptop that supports DP Alt Mode.
- Try a different HDMI cable or monitor, or lower the resolution or refresh rate.
- Disconnect the hub from the laptop and other devices for at least 5 minutes. Restart your laptop and reconnect the hub.
General Operation Issues
- Disconnect the hub from the laptop and other devices for at least 5 minutes. Restart your laptop and reconnect the hub.
- Test the hub with a different laptop.
- Verify that your peripherals function correctly without the hub connected.
- Test with different USB devices to ensure the ports are functioning properly.
Charging Issues
The hub consumes 15W for its own operation. When a 100W PD charger and USB-C to USB-C cable are connected, the hub supports a maximum input of 100W, allowing up to 85W to charge your laptop. If a 30W charger is used, the hub consumes 15W, potentially leaving insufficient power for laptop charging.
Additionally, this USB-C hub does not support Samsung's PPS (Programmable Power Supply) fast charging protocol. Consequently, Samsung devices connected to this hub will charge at standard speeds, which is typical for Samsung devices when using accessories that do not support PPS.
Troubleshooting Steps for Charging:
- Check the output of the charger connected to the hub's USB-C PD input port.
- Verify if your laptop can charge directly from the charger without the hub.
- Try using the hub with a different 100W PD-compatible charger and USB-C to USB-C cable.
- Test the hub with another laptop.
SD/microSD Card Issues
- Disconnect the hub from the laptop and other devices for at least 5 minutes. Restart your laptop and reconnect the hub.
- Check if the write-protect switch on the SD card is in the 'on' position. If it is, slide the switch to the 'unlock' position.
- Try using a different device or a different SD card.
- Ensure the card is fully inserted into the slot.
Frequently Asked Questions (FAQ)
Q1: Can this product be used with any device (e.g., laptop)? How do I check if my laptop is compatible?
A: This product is compatible with laptops featuring USB-C ports that support Thunderbolt 4, USB4, DisplayPort Alt Mode, and Power Delivery. To check your laptop's USB-C port capabilities, consult its user manual or contact the manufacturer. If the USB-C port does not support DisplayPort Alt Mode, video output will not be possible. If it does not support Power Delivery, the hub will function for media and data transfer, but your laptop will not charge.
Q2: The hub gets hot.
A: It is normal for the hub to warm up during charging or high-speed data transfer. This is within the hub's normal operating temperature range. To prevent overheating, do not place objects on or cover the hub.
Q3: Do I need to install drivers to use this product?
A: No, drivers are not required. The product is plug-and-play, meaning you can use it immediately after connecting it without needing to install any software or drivers.
Q4: Do I need to use a 100W PD-compatible charger when charging my laptop with this hub?
A: The required power adapter depends on your laptop's charging requirements. The hub supports a maximum input of 100W and consumes 15W for operation. The remaining power is used to charge your laptop. For optimal charging:
- For laptops requiring 85W: Use a 100W PD charger and a 100W cable (providing 15W to the hub and 85W to the laptop).
- For laptops requiring 65W: Use an 80W PD charger and an 80W cable (providing 15W to the hub and 65W to the laptop).
Ensure that both the charger and the cable meet the necessary wattage specifications for efficient charging.
Serial Number Location
The serial number (SN) is located on the back of the hub.
